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The?Service?Desk?Analyst?provides high volume support to patients who need help accessing and using their online health portal. A typical day includes answering 40 to 45 inbound calls, walking... More patients through password resets, account login issues, and basic navigation steps. The?analyst?guides callers on clearing browser cache and cookies, linking family accounts, and resolving simple access errors using a shadowing tool that lets them see what the patient sees. They document each interaction in the ticketing system and escalate more complex health record issues when needed. The work is customer-focused and requires strong communication, patience, and the ability to stay calm with upset callers. The role is remote but requires Orlando residency for potential future hybrid work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day: Insight Global is seeking a highly skilled Technical Lead ? CAD Systems (OpenVMS) to the New York City area to provide technical expertise and leadership for the customer?s Computer Aided... More Dispatch (CAD) systems built on OpenVMS technology. The ideal candidate will have deep technical knowledge of OpenVMS environments, strong problem-solving skills, and experience delivering mission-critical solutions. This role involves collaborating with business and technical stakeholders to design, implement, and maintain robust technical solutions for customer?s CAD systems. You will develop and implement solutions for monitoring the CAD application and its OpenVMS environment, including performance metrics, system health, and alerting mechanisms. This also involved coordinating with developers during technical implementations, providing guidance on coding standards, system architecture, and best practices. The pay rate for this is $90-100/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Embedded RF Engineer to support the development, integration, and field deployment of advanced SDR and FPGA-based systems. This individual will work at the intersection... More of hardware and software, helping to bring emerging technologies from early-stage prototypes through real-world operational environments. This role is highly hands-on and ideal for someone experienced with embedded systems, RF signal processing, and FPGA-based platforms who enjoys working in fast-paced, iterative development and testing environments.Key Responsibilities:-Design, develop, and integrate embedded software solutions into FPGA-based hardware systems (e.g., Xilinx SoC/RFSoC platforms)-Support development and optimization of Software Defined Radio (SDR) systems, including low-cost and size-constrained hardware platforms-Analyze and monitor RF signals and spectrum activity, including identifying anomalies and supporting real-time signal assessment-Execute field testing and evaluation of systems, including troubleshooting and mitigating risk in operational environments-Collaborate with cross-functional teams to iterate on system capabilities based on user feedback and mission needs-Support development and deployment of containerized applications (e.g., Docker) for testing and system validation-Travel to different field and testing events up to 25% of the time$57hr to $70hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A healthcare client in the Greensboro, NC area is seeking a Level 2 Network Engineer to support and remediate Cisco network infrastructure across clinic and enterprise environments. This is a highly... More hands-on, execution-focused role centered on vulnerability remediation, IOS upgrades, patching, and rapid troubleshooting in production environments.This position is 80% onsite / 20% remote, with heavy onsite presence early in the engagement (ex: Tuesday?Thursday) to accelerate ramp-up and complete critical work across multiple sites. The ideal candidate has strong foundational knowledge of Cisco infrastructure, understands how hardware is physically and logically connected, and can quickly diagnose and recover from network issues without escalation delays.Additional Responsibilities:? Execute vulnerability remediation, patching, and hardening across Cisco network infrastructure to maintain security and compliance? Perform IOS and IOS-XE upgrades on switches and related network devices, including planning, execution, validation, and rollback when needed? Troubleshoot and resolve network incidents, including: ? Site-level outages? Switch failures? Connectivity and routing issues at Layer 2 and Layer 3? Analyze IP addressing, port configurations (including access vs trunk ports), and device configurations to diagnose and resolve issues? Respond to production issues quickly and confidently, ensuring minimal disruption to clinical operations? Coordinate and execute changes through formal change-management processes? Validate remediation efforts and confirm stability following patches or upgrades? Work onsite with site and infrastructure teams during early ramp-up to address accumulated work and stabilize environments? Partner with broader infrastructure and security teams to maintain a secure, reliable Cisco network environmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly motivated and detail-oriented IAM Data Analyst Contractor to join our Identity and Access Management (IAM) team. This role offers a unique opportunity to gain hands-on... More experience in the critical field of cybersecurity, focusing specifically on analyzing data related to various IAM projects and system usage. The contractor will support our efforts to improve security posture, operational efficiency, and compliance by transforming raw data into actionable insights.Key Responsibilities?Data Analysis: Collect, clean, and analyze IAM data (e.g., access requests, permission audit logs, usage metrics) across multiple projects to identify trends, anomalies, and areas for process improvement.?Reporting: Develop and maintain dashboards and reports (using tools like Sheets, Looker Studio, or similar) to visualize key performance indicators (KPIs) related to project timelines, resource allocation, and IAM system health.?Project Support: Assist the IAM project managers in tracking project milestones, documenting requirements, and evaluating the success metrics of recently implemented IAM solutions.?Compliance & Audit: Help prepare data for internal and external audits by generating accurate reports on user access, role assignments, and privileged access management (PAM) activities.?Documentation: Document analysis methodology, report specifications, and data sources to ensure knowledge transfer and consistency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Physical Security Operator to join their Physical Security Team, working onsite in Camden, NJ, five days a week. Within this team, the security monitoring unit... More plays a crucial role in managing, monitoring, coordinating, and responding to incidents across the enterprise. Must be able to work weekends and overnightsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Sr. Visual Designer to join a large banking client on a 6 month contract, hybrid once a week in downtown Toronto. The successful candidate will join a team working on... More public sites projects alongside UX Designers, Content Designers, and developers to lead the visual design tasks within projects. Previous experience with design tools including Figma and Adobe, and strong knowledge of wireframes is essential to succeed in this role. All candidates must have a portfolio to be considered for this role.Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Microsoft 365 & Cloud Administration?Administer Microsoft 365 suite (Exchange Online, Teams, SharePoint, OneDrive)?Manage Entra ID / Azure AD users, groups, and devicesActive Directory & Core... More Infrastructure?Manage and support Active Directory, Group Policy, DNS, and DHCP?Diagnose connectivity and performance issues?Monitor backups, disaster recovery systems, and business continuity toolsEnd User Support?Provide onsite support for desktops, laptops, mobile devices, and hardware?Troubleshoot OS, application, and equipment issues?Conduct device deployments and workstation setupWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a qualified Computer Field Technician in support of one of our healthcare clients in Virginia Beach VA. This candidate will be supporting the annual computer replacement... More initiative. The day-to-day will include: ? Replace and deploy end-of-life computers for both clinical and non-clinical users, including remote workers.? Image, configure, and test computers to ensure full functionality, including print services and user-specific requirements.? Utilize Intune for device enrollment, policy deployment, application delivery, and compliance monitoring.? Manage Active Directory (AD) and Intune groups for device and user assignments as needed.? Ensure accurate LWS (Lifecycle Workstation Services) record management and proper documentation of device actions.? Maintain up-to-date asset inventory, tracking all computer equipment from deployment through disposal.? Follow established procedures for equipment asset disposal, ensuring compliance with data security protocols.? Provide clear communication and customer service to end users during equipment replacement activities.Compensation: $20/hr - $25/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a Tax Operations Coordinator who will be supporting the tax team by coordinating the processing of tax returns and related workflows, enabling tax professionals to focus on... More preparation and review. This individual is responsible for setting up and maintaining clients and projects within internal systems, managing engagement letters, and ensuring timely filing of tax returns and extensions. The TOC monitors IRS rejections, tracks project progress, and provides reporting to help tax professionals effectively manage their workload. They also coordinate the delivery of returns to clients, assist with administrative questions, and ensure clients have access to necessary documents. This role partners cross-functionally to improve internal processes, enhance client experience, and supports additional projects as needed. This role will pay $25-28/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less