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Director of Platform Engineering

The Director of Platform Engineering owns the shared services layer that powers all of the clients product lines. This role is responsible for the architecture, delivery, and operational health of... More platform services (payments, reporting, messaging, authentication, search, and more) that six product verticals depend on daily.The Director leads two engineering teams (Platform Core and App Designer/Studio), drives cross-product integration, and partners with product leadership to balance competing priorities across a complex stakeholder landscape. This is a platform services leadership role that requires deep technical judgment, strong delivery management, and the ability to navigate a multi-product organization.Key ResponsibilitiesPlatform Services Ownership & Architecture (Primary)?Own the architecture, roadmap, and delivery of Platform's shared services: Payments, Reporting (QuickSight/Redshift), SMS/Messaging, Authentication/Identity, Search, API Gateway, Tenant Management, Configuration, File Upload, and Forms?Drive standardization of platform services across products, applying the design rule: if three applications implement it, Platform owns it?Establish and evolve multi-tenant patterns (B2B2C isolation, B2B row-level filtering) that support clients jurisdiction hierarchy (State, County, Municipal)?Lead modernization of the platform stack, including event-driven architectures (EventBridge, Lambda), microservices, and serverless patterns?Partner with the AI team to design platform services that enable AI capabilities (RAG pipelines, chatbot infrastructure, data extraction, MCP integration)Cross-Product Integration & Stakeholder Management?Serve as the primary engineering point of contact for product teams consuming platform services?Navigate competing priorities from multiple product leaders and executive stakeholders, translating business urgency into engineering sequencing?Own integration planning for new product onboarding onto platform services (e.g., SMS rollout; QuickSight reporting)?Drive cross-team alignment on API contracts, integration patterns, and shared dependencies?Communicate platform capabilities, constraints, and tradeoffs to non-technical stakeholders clearly and directlyTeam Leadership & Delivery?Lead two engineering teams: Platform Core (across Reporting, Payments, general API) and App Designer?Own sprint planning, delivery cadence (2-week sprints, Thursday to Wednesday), and release management?Manage the 60/40 capacity model: 60% planned feature work, 40% buffer for production support, bugs, and cross-team requests?Mentor engineers at varying levels, with particular attention to developing mid-level talent into senior contributors?Foster a culture of ownership, delivery discipline, and bias for actionInfrastructure & DevOps Improvement?Own and improve CI/CD pipelines to increase deployment frequency and reliability?Drive infrastructure-as-code practices and AWS operational excellence across the platform's serverless architecture?Improve monitoring, alerting, and incident response processes?Lead disaster recovery planning and execution (current RTO target: 4 hours)?Identify opportunities for cloud cost optimization and operational efficiencySecurity & Compliance?Embed security into development workflows (vulnerability scanning, SBOM generation, code quality tooling)?Partner with security leadership on compliance requirements appropriate to government customers?Manage access controls, secrets management, and data protection across platform servicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Workday Adaptive Project Manager

Role OverviewThis role is an internal PMO-facing Project Manager, not the delivery lead. The individual partners closely with a third-party implementation partner to ensure execution is aligned with... More internal standards, governance frameworks, and long-term enterprise strategy.The Project Manager owns delivery discipline, stakeholder alignment, and audit traceability, ensuring all project decisions, approvals, and milestones are properly documented and compliant. This role plays a key part in bridging business, IT, and finance teams while supporting the transition from implementation through post?go-live sustainment and roadmap planning.Day-to-Day ResponsibilitiesProject Delivery & Execution Oversight? Partner with implementation partner PM to track milestones, deliverables, and dependencies? Identify and escalate risks, issues, and constraints? Ensure project execution stays aligned with delivery planPMO Governance & Standards? Maintain core project artifacts: ? RAID logs? Status reports? Change control logs? Decision registers? Signoff documentation? Ensure adherence to internal PMO processes and structureAudit Traceability & Documentation? Maintain full traceability across: ? Design decisions? Scope changes? Testing approvals? Go-live readiness? Support audit and compliance requirements through documentationCross-Functional Coordination? Align business and IT stakeholders across: ? Adaptive Planning? Workday Financials, HCM, Prism? Coordinate engagement for design reviews, testing, and approvalsTesting Coordination & Readiness? Support execution of: ? SIT / E2E / UAT testing? Ensure defect tracking, test evidence, and signoffs are complete? Monitor readiness and escalate blockersStakeholder Communication? Provide project status updates to leadership and stakeholders? Facilitate steering committees and executive reporting? Clearly communicate risks, progress, and decisionsChange Management & Business Readiness? Coordinate training, documentation, and knowledge transfer? Ensure business is prepared for go-live and adoptionPost?Go-Live & Roadmap Planning? Support transition into sustainment and operational ownership? Define post?go-live roadmap and enhancements? Help prioritize Day 2 improvements and optimization initiativesExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages while on contract for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

IBMi System Architect

Our client is looking for an IBMi System Architect to join their team. This person plays an important role in the organization by performing activities directlyrelated to the companys information... More technology posture. This role is primarily responsible, incollaboration with key IT leaders, for Improving and developing a comprehensive Disaster Recoverysolution for the IBMi. The secondary role involves evaluating, architecting/designing, and guidingdirection in Guild Mortgage's IBMi application ecosystem using the appropriate, time-based technologiesand following industry best practices. This involves database design and access, system configuration,and performance monitoring and solutioning. This role is expected to use a results-based and iterativeapproach based on the current technology landscape and future growth.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE Senior Product Manager

A customer of Insight Global is looking for a Remote Senior Product Manager to join thier team. The Senior Product Manager leads the development and delivery of the clients proprietary software... More products. This role works closely with customers and internal teams to understand needs, translate them into product solutions, and bring those solutions to market. It requires strong technical expertise, strategic thinking, and the ability to execute day-to-day product initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Oracle Cloud PLM Techno-Functional Consultant ? INTL India

Insight Global is seeking an Oracle Cloud PLM Techno-Functional Consultant for a Large Scientific client. This individual will play a key role in leading the design, implementation, and optimization... More of Oracle Cloud PLM solutions, with a strong focus on Product Development and Product Data Hub modules. The ideal candidate brings a balanced blend of functional expertise and technical depth, working closely with business stakeholders and IT teams to deliver scalable, high-impact PLM solutions. This role offers the opportunity to drive modernization initiatives, implement Redwood UX features, and support mission-critical PLM systems in a dynamic, collaborative environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Salesforce Operations Analyst

DFIN is seeking a detail-oriented Salesforce Administrator to support daily operations of our global Salesforce environment. This role focuses on configuration, data maintenance, user support, and... More execution of defined system processes. The administrator will work closely with RevOps, Sales, and Customer Success teams to ensure Salesforce remains accurate, stable, and aligned with established governance and changemanagement protocols. This role is highly process-driven and focused on execution, making it ideal for offshore operational support teams within SaaS organizations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Security Engineer

? Built on AWS infrastructure, across both GovCloud and commercial partitions.? Utilizes a microservices architecture and adopts cloud-native managed services whenever and wherever possible.?... More Operates under a modified Scaled Agile Framework (SAFe) across four primary Agile Release Trains (ART). Each Program Increment is 12-weeks in duration.? While separated from the enterprise IT, the Foundry coordinates activities across networking, security, monitoring, and incidence response with GAO's Information Systems and Technology Services (ISTS).Maintains active Authority to Operate (ATO) at both FISMA moderate and high levels granted by GAO's Chief Information Officer in coordination with the Director of Information Systems Security Group (ISSG).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Client Success Manager (CSM) - INTL | Peru or Costa Rica

OverviewWe are seeking experienced Customer Success Managers to support U.S.-based managed services customers. This role is highly relationship-driven and customer-facing, focused on driving value,... More managing executive relationships, and ensuring a strong overall client experience.Responsibilities- Serve as the primary or supporting CSM for a portfolio of U.S.-based enterprise accounts- Build and maintain trusted relationships with IT leaders and executive stakeholders (Director?VP level)- Tracking KPIs, SLAs, and service performance and translating that data into clear business value for your clients- Supporting account financial health including margin awareness, retention strategy, and identifying cross-sell/upsell opportunities- Proactively managing risk, maintaining risk registers, and leading recovery efforts when accounts need attention- Coordinating between client and internal delivery teams to ensure seamless service execution- Leading QBRs and executive business reviews with confidence- Handle escalations with professionalism, ownership, and empathy- Maintain a strong on-camera presence and professional presentationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Quality Assurance Manager (Remote)

Insight Global is seeking a Quality Assurance Manager to join a critical project with one of the largest consulting and advisory firms in the world. This role serves as a senior quality leader... More responsible for establishing, governing, and continuously improving quality management practices across large-scale customer IT programs. The Quality Assurance Manager leads high-impact initiatives to ensure service delivery excellence, contractual compliance, and measurable performance outcomes across multiple operational domains. This position requires experience overseeing quality in complex, multi-team environments and partnering closely with technical and program leadership.Key Responsibilities:Lead the development, implementation, and ongoing improvement of Quality Management Systems (QMS)Establish and maintain quality policies, procedures, standards, and performance metricsEnsure compliance with SLAs, contractual obligations, and customer quality requirementsConduct quality audits, assessments, and formal performance reviewsDrive root cause analysis and corrective and preventive action plansOversee program-wide quality reporting, metrics tracking, and continuous improvement initiativesCollaborate with program and technical leadership to ensure delivery excellenceSupport risk management, issue tracking, and process optimization effortsProvide leadership, guidance, and mentorship to quality and program teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Network Security Engineer

Role Overview The Network Security Engineer designs, implements, and operates secure network connectivity across on-premises, cloud, and remote environments.The role emphasizes Zero Trust Network... More Access (ZTNA), Private Access, and SASE architectures in complex enterprise environments spanning data centers, cloud platforms, SaaS services, and distributed workforces. Day-to-Day ? Own and manage enterprise network security services, including SASE, Private Access, and Zero Trust access models ? Operate and support network security technologies such as firewalls, VPN, IDS/IPS, SIEM, NAC, and related platforms ? Secure and maintain cloud networking infrastructure across AWS, Azure, and SaaS environments ? Monitor network and security systems for threat activity, anomalies, and performance degradation ? Develop and maintain network security documentation, including diagrams, metrics, policies, and procedures ? Support security incidents, audits, testing, and third-party assessments ? Stay current on network security threats, trends, and best practices Participate in the IT Security Engineering on-call rotationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less