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A client is seeking a Service Desk Manager in the Birmingham, AL area. You will be responsible for overseeing Service Desk support for our diverse customer base (primarily remote/by phone, with... More occasional on-site visits). Reporting to senior IT management, the role includes providing internal team support and mentorship, as well as hands-on support and relationship management for our customers.To succeed in this role, you should have experience with:?Maintaining large-scale computer systems?Creating and maintaining servers (virtual and/or physical)?Working with networking systems?Troubleshooting complex technical issuesResponsibilities?Work with senior management to adapt, create, and lead continuous improvement programs within the team?Maintain ongoing customer relationships?Manage and mentor a team of Service Desk Technicians & Systems Administrators?Create, manage, and maintain reports (internal and customer requested)?Monitor and assign tickets to the team?Maintain SLAs and SLRs through timely ticket assignment?Manage escalations and provide timely communications to all parties?Oversee internal escalations and manage the relationship with the Engineering Team?Provide hands-on support for clients, leading the team by example?Create, expand, and maintain documentation as necessary?Enforce policies and procedures and oversee trainingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a qualified Product Manager in support of one of our large healthcare clients. This candidate will be responsible for defining product vision, managing the product roadmap,... More and aligning stakeholders across business and IT teams. Their day to day will include managing backlog readiness, prioritizing incoming work, coordinating across Agile teams, and ensuring delivery aligns with business outcomes. A qualified candidate will have experience with Agile frameworks, healthcare payer systems, and managing product lifecycles in complex integration environments.- Defining product vision, strategy, and roadmap - Managing intake, prioritization, and backlog readiness- Owning portfolio and feature epics within Agile framework - Partnering with Product Owners and Scrum Masters on delivery - Assessing demand vs. capacity and driving prioritization decisions - Managing risks, dependencies, and cross-team coordination - Defining acceptance criteria and ensuring successful delivery outcomes - Providing weekly reporting, roadmap updates, and stakeholder communicationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Junior Solutions Architect to our clients team in the St. Louis area. This person will be joining a team of 6 Solution Architects supporting their ordering operations... More organization. This person will be supporting a variety of high visibility projects, one of which is where our client is bundling their services and needing to converge parts of their systems to offer these services. This person will be responsible for looking at the interaction between several complex systems and then instructing the development teams and other architects on how to design the web services and align the systems. They'll be supporting a Springboot environment, supporting projects in a variety working with Camunda, Kafka, and Pega. This person must have experience with system level design looking at two systems and understanding how it ought to be solved. This role is 4 days on-site and 1 day remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Lead MES Solution Engineer to join a large food & beverage client in Plano, TX. This Lead MES Engineer will be responsible for creating and executing solutions for the... More manufacturing supply chain systems across all North American manufacturing facilities from an IT perspective. This resource will work closely with engineering teams and business supply chain teams to understand the business cases, create and recommend full end-to-end solutions, and oversee the execution of new designs. This individual will oversee the addition of new features and upgrades to an existing MES through newer technologies such as machine learning (ML), artificial intelligence (AI), and digital twins. The ideal candidate will have expert knowledge around MES and be able to interface with technical teams and business units to ensure initial ideas are conceptualized into the final product.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

OverviewSeeking a hands-on Network Technician to support a large, active Ubiquiti UniFi deployment that is still under construction and rollout. This role focuses on execution and support, including... More on-site and office-based work. This is not a design or engineering role.Responsibilities- Install, replace, and support UniFi access points, switches, and related hardware- Perform rack/stack, patching, labeling, and cleanup in MDF/IDF spaces- Verify device connectivity, status, and basic configuration against standards- Troubleshoot common issues such as offline devices, cabling problems, PoE issues, and link failures- Support cutovers, activations, and site walk-throughs- Work from drawings, port schedules, and task lists- Document completed work and escalate issues as needed- Assist with office-based tasks including staging, labeling, inventory, and prep- Coordinate with project managers, engineers, and low-voltage teamsWhat Success Looks Like- Clean, accurate installs with minimal rework- Devices online and issues clearly documented- Smooth coordination between field and office teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in San Antonio is looking for an Electrical Estimator to join their team! This individual should come from a field background and have experience in delivering and working on jobs of... More minimum valuation $2M. Their functions and tasks will include - estimating a project and what goes into it, bid reviews and internal handover meetings, coordinating and communicating with GC?s. Projects will range from smaller projects like electrical upgrades, remodels and build outs to larger million dollar ground up/new build projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The top investor-owned energy company in the U.S. offers a wide range of energy-related products and services to various customers, including renters, residential owners, small and medium-sized... More businesses, commercial and industrial entities, and community affairs. It operates one of the world's largest energy delivery systems, covering clean energy, electric, gas, and steam services. We are seeking a highly motivated and versatile Engineer to join the Distribution Engineering ? Overhead Standards & Planning team. This role involves conducting field-based research and analysis, supporting the programming of overhead pole equipment, and managing vendor interactions including quote requests and procurement processes. The ideal candidate will be dynamic, collaborative, and capable of effectively communicating with internal and external stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The GRC Technical Writer is responsible for documenting, standardizing, and maintaining cybersecurity governance, risk, and compliance (GRC) processes and artifacts. This role focuses on... More cybersecurity governance workflows, risk and exception management, policy and standards documentation, and audit-ready process artifacts.The position works closely with GRC, Cybersecurity, Risk, Compliance, and IT stakeholders to translate governance and operational practices into clear, structured, and compliant documentation aligned with regulatory and enterprise requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large pharmaceutical client is seeking a Scrum Master/ Project Manager to join their clinical supply chain team. This person will be joining a data analytics team supporting supply chain... More technology. It?s a hybrid Scrum Master / Project Manager position?not a pure Scrum role. They need someone who can guide Agile practices but also step in and drive execution when needed. They will be responsible for managing product backlog, release planning, and leading a team of developer/BAs. This person should be an experienced Scrum Master/ PM with experience over large enterprise platform projects. The role is 8 hours shift starting at 10:30 PM IST M-F.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Manufacturing Manager who is responsible for leading and developing a team of manufacturing engineers to support production operations, optimize processes, and drive... More continuous improvement initiatives. This role ensures efficient, cost-effective, and high-quality manufacturing practices while aligning with business goals and customer requirements. This will be a contract-to-hire position and will be on-site in Salt Lake City. It will be a 9/80 schedule, working 9-hour days and getting every other friday off.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less