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Insight Global is seeking a Technical Support Engineer for one of our clients in the biotech space. This role will be located in New York City right near Penn Station and will be onsite five days per... More week. As a Service Desk Support Technician, you will join a collaborative and fast-paced IT team. This role focuses on day-to-day service desk operations, providing front-line technical support to internal end users and ensuring timely resolution of technical issues. The ideal candidate is customer-focused, adaptable, and comfortable working in an agile, high-collaboration environment.You will work closely with fellow service desk technicians, IT leadership, security, infrastructure, and imaging teams, while using modern tools and AI-enhanced workflows to support business operations.Key Responsibilities? Serve as the first point of contact for end users seeking technical assistance via phone and digital channels? Review, assign, and manage support tickets through the Freshservice ticketing system? Troubleshoot and resolve Tier 1 technical issues related to hardware, software, accounts, and access? Handle common requests such as password resets, Okta user provisioning/deprovisioning, and email issues? Escalate Tier 2 issues appropriately and collaborate with escalation teams to ensure resolution? Work fluidly between the ticketing system and Slack to support real-time collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for a deeply experienced frontend engineer with full-stack fluency who brings strong judgment and a thoughtful critical perspective with leadership experience. This role is not about... More producing baseline code quickly. Modern AI tools can do that. It?s about collaboration, setting direction, making sound decisions, and driving technical quality. You will leverage AI agents as force multipliers while maintaining a high bar for correctness, maintainability, testability, and operational excellence.Success here depends on engineering judgment?choosing the right solution, not just producing code.We?re open to leveling for exceptional candidates.Hybrid: NYC office 3 days/week (commutable distance required)Key ResponsibilitiesTake Ownership: You?ll be accountable for upholding a high bar for quality through design reviews, code reviews, test strategy, and production readiness.Collaborate cross-functionally: Partner with product, design, and fellow engineers to shape solutions, clarify tradeoffs, and deliver reliably.Architect for change: Design and build full-stack, frontend-leaning systems that are intentionally small, composable, and resilient to evolving product requirements.Improve Performance & Quality: Enforce architectural and operational quality, catching subtle issues that are easy to miss in fast-moving, AI-assisted development.Champion Functional Patterns: Champion functional programming principles and immutability to reduce side effects and make systems simpler to reason through and debug.Lead AI-assisted development: You?ll use AI assistants/agents for prototyping, scaffolding, refactoring, and exploratory development, then harden the result and rigorously validate through tests, reasoning, and edge-case review.Raise quality through testing: Build and maintain a strong automated test suite of unit, integration/contract, component/UI, and end-to-end coverage, with fast feedback loops in CI.Salary Range for this role is $170,000 - $190,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IS Analyst to join the IT department of an AM 200 law firm. The Information Security Analyst plays a key role in protecting the firm?s digital assets, client data, and... More case-related information by implementing and maintaining security controls in alignment with the ISO 27001 Information Security Management System (ISMS). The analyst will proactively monitor, detect, and respond to security threats; ensure compliance with legal industry data protection standards; and support ongoing risk and compliance initiatives. This role is essential for maintaining client trust, ensuring the confidentiality of privileged information, and meeting both ethical and regulatory obligations in the legal sector.Essential Functions & Responsibilities:-Security Monitoring & Incident ResponseMonitor networks, systems, and endpoints for potential threats using SIEM, EDR, and IDS/IPS tools.-Analyze security alerts, investigate incidents, and coordinate timely response and remediation.Conduct root cause analyses and prepare post-incident reports.-Maintain and test the Incident Response Plan as part of ISO 27001 continuous improvement.Participate in legal hold or eDiscovery-related security reviews when required.-Risk Management & ISO 27001 AlignmentSupport the firm?s Information Security Management System (ISMS) and contribute to maintaining ISO 27001 certification.-Conduct periodic risk assessments, identifying potential threats to confidentiality, integrity, and availability of legal data.-Document and monitor risk treatment plans and corrective actions.-Participate in internal and external ISO audits by providing evidence and maintaining control documentation.-Contribute to the ongoing maintenance of the Firm?s risk register.-Seek out opportunities for continuous improvement in processes and procedures.-Vulnerability Management & Threat Intelligence-Perform regular vulnerability scans and coordinate remediation with IT and service providers.-Monitor industry-standard threat intelligence sources, cybersecurity forums, and dark web feeds for emerging risks, vulnerabilities, and threat actor activities targeting the legal sector.-Track and report vulnerabilities relevant to law firms, third-party vendors, and legal technology platforms (e.g., document management systems, case management tools).-Track and report on patch-management activity to be sure it aligns with required standards.Stay informed on evolving attack vectors such as business email compromise, ransomware, and data exfiltration threats impacting professional services firms.-Governance, Policy, and ComplianceDevelop, maintain, and enforce security policies, procedures, and standards in accordance with ISO 27001 Annex A controls and policy lifecycle.-Ensure adherence to data privacy laws (e.g., GDPR, CCPA) and client contractual obligations.Collaborate with legal teams to align information security practices with attorney?client privilege requirements and ethical obligations.-Support third-party vendor risk assessments and due diligence processes.-Security Awareness & Continuous Improvement-Support the firm?s security awareness training program and conduct periodic phishing simulations.-Educate staff on secure handling of confidential documents and client communications.-Contribute to the continuous improvement cycle of the ISMS by identifying opportunities for control enhancement.-Keep up to date with the latest developments in cybersecurity, privacy law, and ISO frameworks.-Access Control & Data ProtectionManage and review access controls, ensuring least privilege and role-based access models are enforced.-Monitor privileged accounts and perform periodic user access reviews.-Work with IT to secure document repositories, collaboration tools, and cloud-based applications.-Review and act as needed to on data loss prevention alerts from various tools.Technical Skills:Experience with ISO 27001, NIST CSF, or CIS Controls.Proficiency with SIEM platforms (e.g., Splunk, Sentinel, LogRhythm).Strong understanding of network protocols, IDS/IPS, and endpoint security.Familiarity with vulnerability management tools (e.g., Qualys, Nessus) and ticketing workflows.Knowledge of encryption, DLP, and secure file transfer solutions used in legal environments.Understanding of cloud security concepts (Microsoft 365, Azure, or AWS).Familiarity with scripting/automation tools and techniques.Knowledge of EDR/XDR solutions and providers.This is a full-time hybrid role, sitting 2 days in office each week in any of the firm's following offices: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

23/50/hrRequirements:? 2+ years of administrative or office support experience (operations or warehouse environment preferred)? Strong computer skills, including: ? Microsoft Outlook? Excel ?... More PowerPoint? SharePoint? Experience supporting meetings and senior staff? Invoicing experience across multiple vendors and systems? Strong organizational skills and attention to detail? Excellent customer service and communication skills? High level of patience, professionalism, and discretionDay-to-Day: Insight Global is hiring for an Admin Assistant to sit onsite in Phoenix, AZ. This admin assistant will be:? Facilitate and support meetings, including: ? Preparing conference rooms? Ordering food and beverages? Taking detailed meeting notes? Coordinate monthly roundtable meetings by gathering information and creating PowerPoint presentations? Manage invoicing and purchase orders across multiple systems and vendors ? Ensure accurate domestic and international invoicing (ITOR-related)? Work within Oracle and other PO systems? Maintain SharePoint sites and documentation? Support badging and visitor sign-in processes? Assist with employee engagement and general customer service needs? Partner with another on-site administrator to ensure continuous coverage? Balance time between administrative desk work (40?50%) and warehouse/site presence (40?50%)? Think proactively to anticipate administrative and operational needsWork Environment & Site Requirements? Fully onsite position at a strictly secure ITOR facility? Must arrive and operate in alignment with on-site IT and security protocols? Steel-toed shoes required? Mandatory overtime may be required based on site needs? Drug screen requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for an experienced and highly skilled Engineer / Solutions Architect to provide strategic technical leadership in designing, integrating, and optimizing secure IT solutions for... More government systems. This position will be on-site in Merrifield, VA. Key Responsibilities include: - Provide technical leadership and mentorship to junior team members, serving as a subject matter expert across multiple domains.- Shape and influence the organization's strategic direction through visionary planning and collaboration with stakeholders.- Design, implement, and align solution architectures with Data and Enterprise Architecture standards, ensuring compliance and modernization.- Lead development and documentation of formalized solution methodologies, maintain architecture repositories, and promote best practices.- Conduct research on emerging technologies to recommend cost-effective, flexible solutions that drive innovation across cloud, cybersecurity, DevSecOps, and enterprise platforms.- Collaborate closely with delivery teams, project managers, vendors, and government stakeholders to estimate, plan, and oversee solution implementation and integration.- Model business and system processes to provide technical artifacts such as system diagrams, detailed design documents, workflow diagrams, and project plans- Provide ongoing technical guidance during solution implementation within Agile cross-functional teams, managing risks and communicating with senior leadership.- Review and advise on architectural designs from other architects to ensure adherence to industry standards, SOPs, and federal compliance requirements.- Drive modernization of legacy systems and align technology initiatives with mission objectives, fostering collaboration across development, product owners, and government teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Seeking Requirements Analyst/Product Owner to support modernizing and managing mission-critical solutions. This multifaceted role combines the responsibilities of gathering and managing requirements... More with the strategic vision, prioritization, and execution skills of a Product Owner. The selected candidate will ensure requirements align with both technical feasibility and overall program objectives, working closely with stakeholders, cross-functional teams, and customers to deliver impactful solutions. Candidate should have great communication skills to work with the subject matter experts to gather requirements for new work. Must have excellent organization skills; able to manage, track, recall, and associate a large amount of requirement information. This position will primarily be a Hybrid position (2-3 days per week onsite) and will require on-site workdays at the MARK Center (Arlington, VA).Job Duties: ?Support technical planning and high-level/detailed requirements discussions, such as gathering, decomposing, and documenting requirements.?Write clear, actionable user stories with well-defined acceptance criteria to guide development and ensure alignment with customer needs and technical feasibility.?Collaborate with stakeholders to refine user stories, ensuring they effectively capture business objectives and user expectations.?Partner with the development team and leadership to establish and prioritize the product backlog, ensuring it aligns with project goals and delivers value to stakeholders.?Coordinate with stakeholders and development teams to clarify requirements, refine the roadmap, and deliver actionable user stories with clear acceptance criteria.?Actively leverage customer feedback and performance data to implement product adjustments, address scope changes, and ensure alignment with organizational objectives.?Assist with project deliverable tasks, including documenting meeting minutes, creating technical documentation, conducting peer reviews, and preparing status reports.?Deliver customer demonstrations of completed functionality, highlighting value and gathering feedback.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A Fortune 500 distribution and manufacturing company is looking to hire a PC Technicians in Carrollton, TX. This will be on-site Monday through Friday regular business hours 9am-5pm, not remote. This... More person will build and configure Dell laptops for internal users. This ideal candidate can install software and help the asset department build laptops. They will help with the support of upcoming refresh projects (600 laptops) as well as getting devices out to new users.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Copywriting and Editing (Delivering our message) : Write clean, entertaining copy that will inform players about our Core Games across a wide range of content formats, from single-sentence social... More copy to longform developer interviews and everything in between. Submit your writing through a multi-stage approval process and adeptly field any incoming edits, incorporating feedback from marketing stakeholders, external developers, and internal legal counsel to ensure that any public-facing messaging has been fully vetted. Juggle multiple deadlines running in tandem, prioritizing requests as they come in and being flexible if plans suddenly change. Peer-edit other articles to ensure that we maintain a consistent brand voice and weed out any would-be errors. Partner with other 2K teams including Social Marketing, Community Relations, and Digital Portfolio Marketing to ensure that copy deliveries are correctly formatted for their needs. Shepherd finalized English copy through a localization process via an external agency. Collaborate with web engineers to ensure that website copy is always delivered on time?or better yet, early! Content Strategy (Influencing our marketing): Ideate Digital Content plans that will meet the needs of our dedicated communities and grow our audience even further. Regularly meet with members of the Digital Community Marketing team, including Social Marketing, Community Relations, Influencer and Creator Marketing, and Digital Portfolio Marketing disciplines, to identify and execute on new opportunities for informative content. Identify any potential knowledge gaps in content requests, and proactively seek out answers to nitty-gritty questions our players might have by working with our internal Brand Marketing and Product Development teams. Conduct interviews with game developers that can turn into longform Dev Diary articles, requiring transcription and close collaboration to make this behind-the-scenes content the very best it can be.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Integration Architect III will lead the domain strategy and manage cross-solution dependencies within the organization. This role demands effective communication, strategic planning, and a deep... More understanding of industry-specific knowledge. A strong background in enterprise architecture and system integration are essential for success in this role. The Integration Architect III is responsible for designing and implementing integration solutions for seamless data exchange across an array of systems. This individual will plan, coordinate, develop, and supervise all activities related to the integration of software programs, applications, and third-party solutions to meet the organization?s business requirements. As a key architect, collaboration is pivotal, as the IA will work closely with the Application Support Analyst to oversee the design, implementation, and management of software applications that support hospital operations. This role is critical for maintaining optimal functionality, performance, reliability, and fault tolerance of the hospital's primary EMR system, various third-party applications, and other IT-dependent business functions. In addition to technical expertise, the Integration Architect III serves as a positive leader within the IT team and among other analysts. Acting as a mentor, this individual provides guidance, shares knowledge, and sets high standards for best practices, fostering a culture of continuous improvement and innovation. Strong leadership and people management skills are essential to oversee this role effectively.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position will support the maintenance and operation of our client's mapping and GIS application by maintaining, reporting, and posting work or by gathering data to be inputted. Essentially, the... More GIS Tech receives jobs (work orders) that are sent in from designers and engineers. The work orders contain a multitude of information such as prints, customer information, and the details on all the facilities that were installed in that particular job. After reviewing the information associated with the job, the technician captures the design in the client's GIS Software. The GIS Software we use is called SmallWorld, which is similar to ArcGIS in the sense that it is still a mapping system, but the interface itself is slightly different. Smallworld GIS is a geospatial platform that is used to model complex networks, manage data quality, design and record network assets. We provide all new hires training to learn SmallWorld since it is not widely known. On a day to day, the GIS tech is responsible for completing a set of jobs that meet the client's quota. A new GIS tech always begins on the simplest form of work and as they develop their skills they will progressively be given more difficult work types. The tech will primarily be working independently but should be comfortable collaborating with team members with group projects and to stay up to date on any standards changes made by the client.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less