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API Lead Java Developer

A client of Insight Global's is looking for a Technical Delivery Lead to join the Co-enterprise service application team who will be working a long side two other technical leads. This person will be... More integrating, troubleshooting and configuring across all API applications and data domains within the company. Domains can consist of customer, product, finance and retail as a whole. All applications are on an AWS platform working in java frameworks like spring (Core, Cloud, Spring Boot, Spring MVC, etc.). The ideal candidate will come from a strong back end development background looking to move into a leadership role. Having the ability to communicate effectively with cross-functional teams and off-shore development teams is a must. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Manager of Client Operations

As Manager of Client Operations, youll act as a technology ambassador to clients, advocating for their IT needs across multiple business units. Youll manage relationships, resolve complex issues, and... More coordinate across internal teamsfrom Engineering and Infrastructure to Sales and Account Managementensuring high-quality service delivery and client satisfaction. Work closely with account manager who works directly with client.Act as the liaison between PBM clients and IT teams, managing custom workflowsCommunicate application outages and provide timely updates/resolutionsLead client and internal meetings, translating tech topics into understandable insightsCoordinate production support across environments, ensuring SLA complianceDrive issue escalation and resolution through collaboration with engineering, infrastructure, and support teamsSupport key seasonal events like Welcome Season and Go-LivesTrack project milestones, manage risk, and ensure alignment with client contractsAdvocate for client needs with Product and internal innovation teamsContribute to reporting, presentations, and portfolio tracking across business unitsServe as SME for internal systems to enable operational efficienciesCoordinate client support and triaging efforts for both production and lower-level environments.Act as a resource for the production support team and manage stakeholder communications, including client-facing communications and SLAs. Drive ticket escalations to address concerns in a timely manner through the appropriate channels. Partner with other enterprise teams like infrastructure, engineering, quality, change management, incident management, etc. for issue resolution. Support annual Welcome Season activities on 1/1 and monthly Go-Lives by attending business and IT calls, speaking on behalf of the IT organization, and making sure all tickets are resolved in the applicable SLAs. Provide and maintain on-call support plans for the team. Follow internal processes around testing, release, and change management.Manage initiatives and team members that span across all technology teams and require communication and influence at all levels of the organization.Track, manage, and validate that project and action commitments are being met across all business units, as well as the internal and client teams.Understand technology impacts on a global landscape to identify gaps and manage associated risks.Engage with the service warranty and CAP (corrective action plan) process when impact requires a technology solution.Provide client IT Account Management and contractual support, including to ensure that client Service Level Agreements (SLAs), PGs, and IT commitments are understood and metCollaborate with Account and Product teams on new offerings and how best to position them with the company and client teams.Serve as an application SME for core applications to help continually improve processes and remove inefficiencies across all client support teams and areas. Collaborate with all key players involved to drive efforts internally until the clients IT needs and requests are identified and addressed through internal systems/organizations, including managing IT critical issues to their resolution.Develop a high-level understanding of the data flow through various applications and systems, as well as a knowledge of main client tools and how they are used.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Site Safety Health Office

Insight Global is looking for a Site Safety and Health Officer to support a newly awarded USACE stormwater improvement project for the city of Albany. In this role you will work with the programmatic... More team and be responsible for field activities and will require responsibility for overall project safety performance. Prepare daily reports documenting activities and findings. Ensures complete and correct field execution of S&H plans, to include the performance of required monitoring, work practices and hazard evaluations.Coordinates accident prevention by providing oversight of work activities and awareness of all site operations,Conducts daily safety and health inspections, maintains deficiency log, responsible for daily identification of hazards and recommended corrective actions, maintains hazard communication program with safety data sheets, andEnsures that all onsite personnel have demonstrated understanding of S&H Plans, conducts onsite safety meetings, reviews S&H documents for required updates, implements planned onsite contingency and emergency response program. Reporting of safety observations and compliance with contract documents.Review and understanding of project specifications, drawings, and designs.Understanding of remediation construction site health & safety (H&S) hazards.Serving as site lead for safety compliance, documentation, and reporting.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE- Senior IT Portfolio Manager

A client is looking for a Senior IT Portfolio Manager to sit remotely. You will primarily be responsible for maturing the portfolio/project management framework/ processes across the IT organization... More to foster collaborative partnerships with IT and Business partners, and identify creative, cost-effective solutions to achieve strategic business value. They will combine an understanding of portfolio management principles with the existing technology portfolio/ processes/ methodologies, to develop value-oriented plans that guide proactive decision-making in order to manage unforeseen demands, constraints, risks, and dependencies inherent to the clients environment.Additional Responsibilities:Helps to guide value-driven development that aligns with the Objectives and Key Results of the organization, and monitors and reports on key performance indicators to tie results and return on investment back to overall vision.Functions as a servant leader fostering Agile Continuous Delivery, promoting and coaching key principles, empowering individual teams to become self-managing, and fulfill their cross-functional potential. Provides ad-hoc coaching and guidance to Project Managers, Scrum Masters, Product Owners, and individual team members.Build trusted and effective relationships with IT and Business partners in order to facilitate improved communication and create a collaborative partnership among portfolio stakeholders that enables resource demand planning, budget management, initiative strategic alignment, change management, and project pipeline planning decisionsContributes to strategic planning meetings and provides guidance and expertise on options, risks, cost vs. benefits, and impacts on departmental processes. Partners effectively with IT, Finance, and Business stakeholders to support capital expense planning, to build strong lean business cases for product and project funding / budgets, backlog management, pre-project planning, cost estimation, investment management, and business relationship management activities. Evaluate investment performance of the portfolio against stated goals, objectives, and key results in partnership with IT and Business partners.Support the implementation and administration of the project portfolio management solution across the IT organization with the goal of ensuring alignment across IT and its partners, focuses on prioritization, program & project tracking, resource alignment across all IT initiatives, and improving the successful execution of IT initiatives. Creates mechanisms for regular process reviews and continuous process improvements to support Delivery Leads, Program and Project Managers within the portfolio to ensure adherence to Delivery Team governance and methodology.Drive agility and improvement by managing risks and dependencies, escalates impediments to ensure portfolio delivery. Proactively and consistently communicates with the team, business owners, and leaders to ensure all impacted stakeholders understand risks, issues, and activities related to the portfolio. Manages and improves the flow of value through the portfolio by assessing and optimizing the practices associated with the team (DevOps, Product Management, Security, Architecture, etc.) in the Continuous Delivery Pipeline.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Patient Support Supervisor

Job Description:Reporting to the Patient Support Supervisor, the Patient Support Specialist is responsible for resolving inbound patient requests related to billing and appointment scheduling in a... More multi-channel environment. The ideal candidate will be motivated by joining a quickly growing organization.Responsibilities: Schedule appointments for new and established patients while considering patient insurance, schedule templates and patient/provider preferences Monitor multi-channel inbound patient requests to ensure timely response and accurate resolutions Work with patients and insurance carriers to resolve patient billing inquiries Responsible for maintaining individual and departmental goals including Average Handle Time, Service Level, Abandonment Rate, Call Quality, and others Maintain confidentiality of all patient information with a full understanding of HIPAA requirements Demonstrates flexibility to meet the needs of all internal and external customers including changes to workflows, work volume and work schedules Other duties as assignedWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

M&A Lead - Workday HRIS Configuration

Insight Global is seeking an experienced and detail-oriented M&A Lead to join the team Workday HRIT team for a care management company. They will be responsible for overseeing all Workday... More configuration and integration activities throughout the lifecycle of mergers, acquisitions, and divestitures. This person will be a liaison between HR, IT, and Corporate Development. This person will support all Workday modules including HCM, Payroll, Absence, and Time Tracking. The M&A Lead will manage configuration updates, coordinate with internal stakeholders and third-party vendors, maintain playbooks and repeatable processes, and lead multiple concurrent projects while ensuring compliance with internal controls, data governance, and SOX requirements. This role also supports user acceptance testing, production cutovers, and post go-live stabilization.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Systems Engineer

This person will work in a team of 2 others to upkeep the health of all of their Windows Servers. This is a fast-paced, fast-growing environment in behavioral health. They are rapidly expanding... More their treatment centers and plan to move their data center as the first big project this person will take part in. Travel will be required about 15% of the time.IT System Engineer focuses on daily server administration, performance management, optimization, and system management, including, but not limited to technical configuration, setup, installation services, and coordination of projects and ongoing administration.Essential Duties and Responsibilities: Planning, installing, documenting, and supporting the server application infrastructureIdentify areas for improvement, problem identification, and resolutionResponsible for overall system performance, capacity planning, application availability and business continuanceResponsible for the implementation of baseline changes and respond to change requestsPerform technical evaluations, analysis, and troubleshooting for all supported serversBuild servers by providing technical configuration, setup, installation services, hardware and coordination of application projectsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

INTL- Digital Content/ Communications Lead

An employer is looking for a Digital Content/ Communications Lead in the Bogota, Colombia area. You will primarily be tasked with owning all content aspects for this SAAS, omnichannel marketing... More company. You will write, manage, and update all digital content for the web/ mobile experience. This role sits in between marketing, product, and customer success so you can craft the story/ image of the company to internal and external audiences. You will build and execute content strategy that fuels organic growth and supports paid campaigns. You will build/ manage a regular cadence of organic social posts and paid campaigns as you partner with the digital team. Additional tasks will include owning the newsletter, develop customer success stories/ playbooks to showcase value to potential customers, coordinate webinars to stakeholders, and gather feedback on features/ product updates to create compelling content.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote API Integration Consultant/Solution Architect

large Boston based CDFI (Community Development Financial Institution) is rebooting its lending systems after a pause in operations and is seeking a senior integration consultant to lead the... More implementation and interconnection of APIs between their new LMS (TurnKey Lending), Salesforce, Plaid, Stripe, and Microsoft tools. This person will:Own the API mapping and buildout process from start to finish (from user auth to payment handling).Validate and integrate login flows via Azure AD/Entra ID, ensuring front-end security.Work with TKL and external vendors to configure existing APIs, minimizing unnecessary customization.Help define and ingest critical data fields from Plaid and Stripe into Salesforce for CRM and servicing.Support data architecture decisions with Yulia (Data Scientist) to prepare Plaid/Stripe data for analytics/reporting.Assist in troubleshooting post-pilot issues during the stabilization period into January.Be the go-to SME on all integration issues, triaging API problems, escalating smartly, and documenting all build decisions.Work within a lean but mission-driven tech team a mix of nonprofit, vendor, and functional leaders.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE- AS400 Developer

An employer is looking for an AS400 Developer to sit remote. Your primary responsibility will be to actively support all phases of the software development lifecycle using COBOL and RPG related to... More the clients enterprise, billing/ invoicing applications for their leasing division. This system owns all customer, contracts, transactions, reservations and related components to their rental business. You will validate requirements and develop/ test code, assist with production migrations, provide outage support, and troubleshoot related issues. You will build enhancements and assist with maintenance as needed. Additional tasks will include testing efforts related to unit, integration, smoke and regressing testing and respond to escalations from production support teams for higher level issues related to the system.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less