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Senior Complaint Handler - REMOTE

Insight Global is looking for a complaint specialist for a medical device client in Aliso Viejo, CA. This position is completely remote. In this role, you will handle complaints related to... More implantable brain devices, primarily received via email from sales representatives. Your responsibilities will include managing the entire complaint process, from intake and assessing for reportability to reporting, reassessing after reporting, and reviewing for completeness and closure. You will be expected to manage approximately 100 files at a time, ensuring that all complaints are thoroughly addressed and resolved.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

INTL India - Salesforce admin/consultant

Day to Day: As our Salesforce Admin/consultant, you play a vital role at Modernizing Medicine. This position is central to continually improving and enhancing the Salesforce platform for our... More organization. You will play a key part in supporting bugs, front line cases, and will help handle on occasion frontline cases across all applications. You will work in sales cloud and service cloud to handle front line cases including but not limited to integrations, Access to timeline, Bulk Upload, etc.Hourly pay will vary based on experience: $8.00 - $12.00/hourWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Global Cybersecurity Architect

Insight Global is hiring a Senior level IT Security Generalist. This induvial will be joining a small IT shop of 3. The Global CISO is in process of building out the organization and this position... More will play a vital role in the build out. This person will be assisting with Security operations/incidence response, investigating anything coming from SOC alerts, investigating any tools alerting and working with teams in remediation. Responding to global security incidents, participate in IR plan exercises, and help maintain IR plan. Reviewing results of Tenable vulnerability scans on a monthly basis and coordinate remediation with users, system owners, etc. This position will almost be a "jack of all trades" assisting with the build out of the global security organization.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

INTL-Brazil- Azure Data Engineer

A client of Insight Global is looking for an Azure Data Engineer to join their team. This person will be assisting the team to create a data warehouse back bone from end-to-end and working with the... More architect to streamline all processes. Duties will involve creating data pipelines and queries, writing SQL queries from scratch, comparing data, writing analysis, extracting data from existing databases, utilizing Azure Databricks, and working with ETL tools. Both verbal and written communication is a must as this person will be required to work with multiple teams throughout the organization.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Deposit Support Analyst

Insight Global is seeking a Deposit Solutions Analyst to support one of our large financial clients. This individual is responsible for reviewing reports of mobile and check deposits that have been... More flagged as suspicious. This individual will need to be diligent in following the procedures in place to review the case and determine whether to deposit the funds or return to the sender. This individual needs to have strong attention-to-detail, accuracy, ability to follow clear instructions, and strong communication skills. There is no customer contact in this role, this is all back-office focused.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Public Relations Specialist

oReceives Operator calls and emails made to the Public Relations hotline, provides PR/PA guidance related to field calls on certain topics and/or routes to appropriate Subject Matter Expert. oEnsures... More the correct categorization and documentation of issues through ServiceNow.oPays close attention to all the inquiries coming through to know how the requests may be connected so that they can be routed to the appropriate people with the most up to date information.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Solutions Engineer

Insight Global is partnering with a data management company that works within the federal, telecommunications, financial, and insurance industries. What they specialize in is providing solutions... More within the cloud and on-premises services that allow for a more tailored solution. This Solutions Engineer will be working closely with sales and business development teams in the federal sector creating partnerships and channels. This individual is ultimately responsible for managing and delivering on all activities related to the technical presales cycle. These includes RFPs, presentations, demonstrations, POCs, tradeshows and customer events.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote HANA DBA

We are seeking a skilled Database Administrator (DBA) with decent exposure to SAP HANA and strong expertise in Oracle databases. The ideal candidate will be responsible for troubleshooting database... More issues, optimizing performance, and ensuring the reliability and security of our database systems.On a day to day, this person will: - HANA DBA would be responsible for maintaining HANA Databases. - HANA DBA would be responsible for migrating data to HANA cloud. The DBA will be responsible for performing takeovers and failovers and performing periodic disaster recovery tests . - The DBA will be part of the technical team supporting all HANA environment lifecycle phases including planning, installation, configuration, patching, change-management, as well as backup and recovery planning. - The candidate will provide technical expertise for HANA performance and tuning, as well as ensure all HANA systems maintain smooth operations through high-availability and disaster recovery. - The candidate will be responsible for database troubleshooting, problem solving, application capacity planning, and optimization of database resources. - The candidate is required to have strong database troubleshooting skills - performance tuning, patching, provisioning, and high-availability of HANA systems Monitor Hana Databases, setup alerting and automating the monitoring processes and data modeling. - Experience using database trace utilities and trace log-file analysis Use HANA studio, DBA cockpit, analyze traces and dumps for memory and CPU consumption - Experience in managing users and roles in SAP HANA system , verifying grants & running grant audits. - The DBA will be responsible for creating audit policies and querying audit logs to reconstruct past events. - The DBA will be creating workload classes , kill scripts , deploying and tuning thresholds for alerting . - HANA Installation, Data Provisioning, Admin, Modelling. Implementing SAP HANA Security mechanism , and monitoring of HANA system. Integration of SAP HANA into different remote systems. - Ability to configure predictive system warnings and monitor metrics to avoid unexpected system outages - Running and troubleshooting sql scripts and ability to understand procedures, functions , triggers . - Candidate should have good verbal and writen communication skills to enable joint troubleshooting sessions with disparate teams . - Demonstrated subject-matter expertise with HANA HA & backup and recovery methods and tools. - Flexible schedule which may include weekend or after-hour workWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Inpatient DRG Coding Specialist, HIM - REMOTE

Insight Global is looking to hire 2 remote Inpatient DRG Coding Specialists for a healthcare provider in the South Florida area. We are seeking a detail-oriented and experienced Inpatient DRG Coding... More Specialist to join our Health Information Management team. The ideal candidate will be responsible for accurately coding inpatient medical records using ICD-10-CM/PCS codes and ensuring compliance with all applicable guidelines and regulations. This role is crucial in optimizing hospital reimbursement and supporting quality patient care. Responsibilities include: *Review and analyze inpatient medical records to assign appropriate ICD-10-CM/PCS codes. *Ensure accurate DRG assignment and compliance with coding guidelines and regulations. *Collaborate with healthcare providers to clarify diagnoses and procedures. *Conduct regular audits to ensure coding accuracy and compliance. *Stay updated with changes in coding standards, regulations, and best practices. *Participate in coding education and training sessions. *Assist in resolving coding-related issues and discrepancies. *Maintain confidentiality and security of patient health information. *Excellent attention to detail and analytical skills. *Ability to work independently and as part of a team. *Strong communication and interpersonal skills. *Knowledge of electronic health record (EHR) systemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Data Governance Data Modeler

Insight Global is seeking a Data Governance and Information Architecture Partner. This role will be responsible for partnering with specific data domains to identify critical data needs, define data... More models and architecture, identify master systems of records, and ensure all information is documented and integrated into our data catalog and master data management system. The ideal candidate will have a strong background in customer-facing architecture, data or information architecture, and data engineering principles. Experience with Enterprise Data Catalog and Enterprise Master Data Management solutions and applications is highly desirable.Key Responsibilities:-Partner with specific data domains to identify and understand critical data needs through interactions and meetings.-Work collaboratively to define data models and architecture that meet the identified needs.-Identify master systems of records and ensure their integration into the data catalog and master data management system.-Collaborate with team members to document all relevant information and ensure it is accurately reflected in the data catalog and master data management system.-Provide expertise in data governance and information architecture to support the development and implementation of data strategies.-Ensure data quality and stewardship capabilities are established and maintained within the data domains.-Act as a liaison between data domains and the broader data governance team to ensure alignment and consistency in data management practices.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less