Job Search Results for it

? Manage and mentor a team of sales representatives, providing coaching, guidance, and support to achieve individual and team goals.?? Partner with the RVP to develop and implement training schedules... More for new and existing sales representatives.?? Lead hiring, onboarding, and ongoing development of Select Sales talent.?? Achieve and exceed monthly quotas for Managed Services and Enterprise IT solutions.?? Drive creativity, innovation, and consistency in sales opportunities, processes, and pipeline development.?? Collaborate with internal leadership to negotiate and close strategic, high-value deals.?? Create and implement activity-based KPIs to support consistent funnel growth and sales execution.???Monitor?and analyze sales metrics to?identify?trends, gaps, and opportunities for improvement.?? Ensure?accurate?forecasting, reporting, and visibility into sales performance.?? Partner with operations, finance, technical resources, and other internal teams to deliver exceptional customer experiences.?? Align Select Sales strategies with organizational?objectives, growth priorities, and evolving market conditions.?? Perform?additional?duties as assigned.? This position is an exceptional introduction to?sales leadership?at?scale, with broad opportunities to?grow?your technical and business?expertise.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Service Desk Manager who will be responsible for leading the daily operations of the IT Service Desk, ensuring high-quality technical support and customer service... More across the organization. This role oversees a team of service desk analysts, manages incident and request workflows, improves support processes, and ensures alignment with ITIL best practices and business objectives.Key ResponsibilitiesOperational Leadership?Manage day-to-day Service Desk operations, ensuring timely resolution of incidents and service requests.?Monitor ticket queues, assign priorities, and ensure SLA compliance.?Develop, track, and report on service desk performance metrics (e.g., FCR, SLA adherence, customer satisfaction).?Implement and optimize ITIL-aligned service management processes.Team Management?Lead, mentor, and coach service desk analysts to maintain high performance and engagement.?Conduct regular performance reviews and facilitate ongoing training and skills development.?Manage staffing schedules and workload distribution.Customer & Stakeholder Engagement?Serve as the primary escalation point for service issues.?Maintain strong communication with business units to understand support needs and identify improvement opportunities.?Ensure a customer-centric culture within the service desk team.Process, Tools & Continuous Improvement?Maintain and enhance the knowledge base and documentation.?Identify recurring issues and work with technical teams to resolve root causes.?Drive automation and improvements in tools, workflows, and service delivery.?Support implementation and optimization of ITSM platforms (e.g., ConnectWise Automate, ConnectWise Manage, Auvik, Jira, ConnectSecure, etc.).Governance & Compliance?Ensure adherence to security, compliance, and organizational policies.?Participate in audits and produce required reporting.?Contribute to IT disaster recovery and business continuity plans.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Pacific Northwest is looking for a Remote Lead Project Manager. This role would be 12-month contract, with possibility of extension. We are looking for someone with a strong... More background supporting both software and infrastructure projects. This person must be willing to act not only as a Project Manager for most of the day to day duties, but also take on occasional Product Owner and Scrum Master responsibilities as necessary. Additionally, we need someone who has a background leading projects from ideation to creation and release (end-to-end). This person will have supported Software, Data, & QA Engineers teams, while the role is not hands on with development it will require technical acumen. Must be able to work core PST hours, be available for daily scrum meetings, anWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a FinOps Analyst for a large enterprise infrastructure and technology client. This individual will play a critical practitioner role focused on driving accountability and... More optimization across a massive multi-cloud environment. The FinOps Analyst will partner directly with hundreds of engineering and business account owners, translating cloud cost data into clear actions that drive measurable savings. This role goes beyond reporting ? it is hands-on, relationship-driven, and outcomes-focused, ideal for someone who enjoys influencing behavior, solving cost challenges, and helping organizations mature their FinOps practices from the ground up.D2D- Own a portfolio of 500+ cloud account owners across AWS, Azure, GCP, and/or OCILead monthly cost review meetings covering spend trends, anomalies, and optimization opportunitiesDeliver actionable rightsizing and savings recommendations with business contextTrack optimization actions and follow up to ensure adoption and resultsMonitor and investigate spend anomalies (>20% WoW spikes) and drive resolutionSupport cloud spend forecasting and budget vs. actual variance analysisIdentify and flag teams trending over budget with proactive recommendationsMonitor tagging compliance and partner with account owners and data teams on remediationSupport FinOps education, onboarding, and Champions program activitiesContribute to executive-level cloud spend reporting and narrativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an onsite IT Help Desk Technician to provide front-line technical support for their customer in Ipswich, MA. This individual will be responsible for supporting both... More on-site and remote users in a fast-paced enterprise environment. This role focuses on day-to-day end-user support, device setup, troubleshooting, and ticket management using FreshService as the primary service desk platform.The ideal candidate is customer-focused, comfortable supporting Windows and macOS devices, and able to work independently while collaborating closely with the Helpdesk team. Key Responsibilities:- Provide Tier 1 / Tier 2 support for end users across Windows and macOS environments- Respond to incidents and service requests submitted via FreshService, email, phone, or walk-up support- Troubleshoot hardware and software issues, including laptops, peripherals, printers, and conference room equipment- Image, configure, deploy, and troubleshoot endpoint devices for new hires and existing employees- Support Microsoft 365 applications (Outlook, Teams, OneDrive, Office apps)- Track, document, and update tickets clearly to ensure accurate communication and timely resolution- Escalate issues appropriately when root cause exceeds tiered support scope- Follow established IT processes, security guidelines, and documentation standards- Provide professional, courteous support to users at all technical skill levelsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external search engine for the business website. This role is crucial in leading the... More transformation of the customer search experience leveraging advanced search technologies to improve product discoverability, and support our customers and partners in finding the right information quickly and efficiently. Job Responsibilities:Manage Global Sales & Marketing IT Digital Transformation projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget deliveryCollaborate and partner with business and IT in defining, preparing and executing projects and change programsoGather and analyze business requirementsoUnderstand the needs of the business on a strategic and operational level oDevelop overall project plans and approach in collaboration with the business team oDevelop high-level functional design and create business workflows and user flows as neededoAnalyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriateoMitigate risks and address project obstacles as neededoDrive implementation with the onshore/offshore software development teamoEffectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issuesoConduct IT acceptance testing and coordinate testing with usersoCoordinate project deployment with the release management teamMay be responsible for sourcing, negotiations and managing outside vendorsCollaborate with the marketing team to develop strategies for optimizing content for improved search results and user engagement.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large and growing Sporting Goods Wholesaling company is seeking an IT Scrum Master to join their PMO and Software Development teams. In this role, you will be responsible for developing and... More implementing project portfolio management processes within a specified department, implementing and utilizing PMO methodologies. Responsibilities include, but are not limited to: - Facilitating and schedule ceremonies to support SAFe framework for their assigned FTs including but not limited to daily standups, planning activities, and retros/reflections.- Assist with planning and facilitation of PI Planning events and ensure assigned FTs understands the purpose and goals of the event to be able to participate fully.- Facilitate completion of work assignments, estimation, planning, or dictating work assignments to build a high performing team.- Facilitate discussion, decision making, team building and conflict resolution.Work to alleviate administrative tasks from the FT when possible to foster continuous flow of work and improved efficiencies.- Remove roadblocks by taking the right course of action to reach the goal and/or by leading the team on appropriate course of action.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking to add 2 Program Managers to our client's team in the St. Louis, MO area. These individuals will be joining our client's team that oversees our client's sales channels. It... More is imperative this person will partner with key stakeholders to create and deliver a cohesive technology strategy and roadmap and ensure alignment with the product delivery roadmaps. They are pivoting from having 1 stakeholders to now supporting 5 and are adding 2 PMs to own these new clients and portfolios. There are gaps in the current processes and are looking for someone to assist with process improvement and have experience doing so. These individuals will be responsible for the overall portfolio process, working with the development teams, implementing modifications for intake processes, work with the stakeholders, and helping teams prioritize and manage risks and issues. This role is 4 days on site and 1 remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking adaptable, professional, and hands-on Field Service Technicians to support two a large-scale PC deployment effort. This role is critical to ensuring smooth operations across multiple... More clinical and administrative locations in rural New York.Key Responsibilities:- Assist with the deployment of Cisco switches, routers, and endpoints under the direction of network engineers.- Support PC imaging, customization, deployment, and asset recovery.- Perform unboxing, burn-in testing, tagging, and documentation of IT equipment.- Travel to various clinics and hospital locations within a 20?30 mile radius of Cooperstown Hospital.- Work collaboratively with team leads and senior technicians to execute installations and troubleshoot issues.- Maintain accurate records of deployed and recovered assets.- Follow established procedures and adapt to site-specific requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to add an Application Disaster Recovery Analyst to their Telecom customer. This role is responsible for leading application-level disaster recovery planning, testing, and... More compliance alignment across the organization. This role partners closely with application owners, infrastructure teams, and risk and compliance stakeholders to design, maintain, and validate technical recovery strategies that support business continuity objectives and minimize downtime during disruptions. The position involves conducting business impact analyses, identifying application dependencies and risks, coordinating and executing DR tests, and ensuring all documentation meets regulatory and audit requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less