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The IT Conversion Scheduling Coordinator supports server replacement efforts by intake, prioritization, scheduling, and coordination of store server conversions. This role acts as the primary point... More of coordination between internal IT teams, hardware staging, and franchise contacts to ensure conversions are scheduled accurately, documented correctly, and aligned to operational priorities.This is a coordination and scheduling role only; no hands on server staging or installation is performed.Main responsibilities?Monitor and triage Pulse server conversion requests (urgent and standard) ?Prioritize scheduling based on documented urgency rules and request age ?Contact stores within 24 business hours of receiving conversion requests ?Review store readiness details (IP type, Pulse version, time zone, network status) ?Assess risk and urgency using existing GlobalCare tickets and system status ?Identify and manage conflicting appointments (e.g., network upgrades) ?Schedule conversions and confirm dates with store and franchise contacts ?Obtain documented approvals for expedited shipping ?Maintain accurate updates in ServiceNow, Jira, and calendars?Document all outreach, decisions, and changes clearly and consistently$18/hr - $21/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large and growing Sporting Goods Wholesaling company is seeking an IT Scrum Master to join their PMO and Software Development teams. In this role, you will be responsible for developing and... More implementing project portfolio management processes within a specified department, implementing and utilizing PMO methodologies. Responsibilities include, but are not limited to: - Facilitating and schedule ceremonies to support SAFe framework for their assigned FTs including but not limited to daily standups, planning activities, and retros/reflections.- Assist with planning and facilitation of PI Planning events and ensure assigned FTs understands the purpose and goals of the event to be able to participate fully.- Facilitate completion of work assignments, estimation, planning, or dictating work assignments to build a high performing team.- Facilitate discussion, decision making, team building and conflict resolution.Work to alleviate administrative tasks from the FT when possible to foster continuous flow of work and improved efficiencies.- Remove roadblocks by taking the right course of action to reach the goal and/or by leading the team on appropriate course of action.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Security Engineer will be responsible to actively promote, maintain and validate the availability, integrity, and confidentiality of the organizational information assets. This will be done in... More compliance with company security policies, standards and best practices. The Security Engineer will work across functional/divisional lines to develop and implement IT Security strategies, policies, and procedures. They will carry out all phases of information systems/networks security program that involves access to computers and computerized data. They will conduct regular audits to ensure that systems are being operated securely, and information systems security policies and procedures are being implemented as defined in security plans. They will conduct investigations of computer security violations and incidents as well as any associated reporting requirements. They Security Engineer will respond to queries and requests for computer security information and reports. This individual is responsible for protecting the organization?s information assets by ensuring their availability, integrity, and confidentiality while implementing security strategies, policies, and procedures. This role includes conducting ongoing vulnerability assessments and audits, driving remediation work, and investigating security-related help desk tickets as incidents arise. The engineer analyzes intrusion detection and prevention logs, supports internal security products and services, and provides clear status updates to both management and business teams. Additionally, they resolve technology issues for employees, promote security awareness across the organization, and support system patch management. This role may include other related tasks as assigned by leadership. Please note there is an aspect of on call rotation in the role. The goal of this contract is to convert this person full time. The expected salary range for this role is between $105,000-130,000. Please note that pay will be negotiated and numbers can fluctuate depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a hands-on, execution-oriented contingent worker to support a portfolio of membership and society-related initiatives currently in flight across the Society Relations & Operations... More team. This role is ideal for a technology/operations change management, business analyst, or delivery-focused project lead who is able to manage multiple project simultaneously, can own discrete workstreams, and is comfortable coordinating across technical and non-technical stakeholders. Communication will be key to this role, as it requires crafting thoughtful communication both internally and externally. This is not a senior program manager role operating at a high level. Instead, we are looking for someone who can roll up their sleeves, manage day-to-day execution, and help keep multiple initiatives moving forward in parallel.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Technology Operation Center (TOC) Analyst. This person will be supporting a large enterprise wide environment for monitoring of IT infrastructure. This person will... More support both the NOC , ITSM and SOC to provide system health, performance and incident management. They will monitor systems using tools including Splunk, QRadar, Sentinel, Netbrain, Zabbix and ServiceNow. They will be triage events for service disruptions and performance degradation. This role will closely collaborate with cybersecurity, network and infrastructure teams for major incidents and bridges to support any root cause analysis, reporting and post incident documentation. There is a 24x7 on call rotation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are hiring a Manager of Distribution Operations (Process Improvement) to join our organization. This is not a traditional PMO or coordination role. We?re looking for engineering minded, process... More driven leaders who have owned complex operational problems end to end and delivered real, scalable solutions across technology, operations, and training.If your background is primarily task tracking or status reporting, this role will not be a fit. If you thrive in ambiguity, diagnose broken processes, design future state solutions, and drive measurable business outcomes?this role is built for youWhat You?ll DoAs an IT Program Manager, you will own operational solutions?not just timelines. You will:?Diagnose operational, process, and system gaps across Specialty Operations, including installation, on demand maintenance, logistics, supply chain, and sales adjacent workflows?Design future state processes and operating models, including: oProcess mapping and gap analysisoControls, compliance, and scalability considerations?Partner directly with IT, SAP/ERP teams, Operations, and Change Management to: oTranslate operational needs into system requirementsoDrive technology changes through deliveryoEnsure training and adoption are executed effectively?Own programs end to end, including: oScope definition and executionoFinancial and timeline accountabilityoKPI and benefit tracking?Deploy solutions into live operations and drive continuous improvement post launch?Act as the single owner of outcomes, ensuring solutions are implemented and sustained?not just identifiedWhat Makes This Role Different?You own the solution end to end?you don?t hand it off?You design and implement processes, not just document them?You operate across both product and program delivery modelsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SCHEDULE: Hybrid ? 3 days onsite | 9:00am?5:00pm (training for the first few weeks)ABOUT THIS ROLE:Strava is the leading subscription platform at the center of connected fitness, with more than 100... More million community members in over 190 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love and/or what device you use. Everyone belongs on Strava when they are pursuing an active life.Insight Global is seeking a People Operations Specialist to support the People Operations/ People Team. This role plays a critical part in supporting the employee lifecycle while ensuring operational excellence, accuracy, and a strong employee experience. The People Operations Specialist will partner closely with cross-functional teams including Workplace, IT, and business stakeholders to support onboarding, offboarding, employee inquiries, and People Ops processes.DAY-TO-DAY:? Support the full employee lifecycle, including onboarding, transitions, and offboarding? Maintain and update employee data across People systems, ensuring accuracy and compliance? Prepare employment documentation including new-hire paperwork and separation agreements? Serve as a point of contact for employee questions, escalating when appropriate? Coordinate closely with Workplace, IT, and business partners to support employee needs? Present or support People Ops updates, including bi-weekly or internal communications? Partner cross-functionally while working independently with a high level of ownership? Support ongoing People Ops projects and process improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Pacific Northwest is looking for a Remote Lead Project Manager. This role would be 12-month contract, with possibility of extension. We are looking for someone with a strong... More background supporting both software and infrastructure projects. This person must be willing to act not only as a Project Manager for most of the day to day duties, but also take on occasional Product Owner and Scrum Master responsibilities as necessary. Additionally, we need someone who has a background leading projects from ideation to creation and release (end-to-end). This person will have supported Software, Data, & QA Engineers teams, while the role is not hands on with development it will require technical acumen. Must be able to work core PST hours, be available for daily scrum meetings, anWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for a Senior IT Business Analyst to support large-scale Agile transformation initiatives within a high-visibility, customer-facing application environment. This role supports... More multiple domain-based Agile pods across areas such as lending, credit cards, deposits, money movement, and servicing flows. This is a hands-on role for a seasoned BA who can hit the ground running. The ideal candidate is proactive, highly independent, and comfortable operating without a ramp-up period. You will partner closely with Product Owners and technology stakeholders to break down complex problems, translate requirements into technical solutions, and drive delivery from day one.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a Salesforce Business Analyst (BA) to drive successful delivery of user and functional requirements for Salesforce projects, with a focus on healthcare provider workflows and... More CRM/call center integrations. The BA will lead requirements elicitation sessions, document business and technical specifications, and act as a detective?questioning requirements, digging into root causes, and ensuring solutions truly meet business needs. This role is hands-on, highly collaborative, and requires curiosity, thoroughness, and strong communication skills.Provide technical and functional expertise to Salesforce projects, including implementations, troubleshooting, maintenance, and support of existing applications.Lead requirements gathering sessions with business, clinical, operational, and technical stakeholders.Question requirements and dig into the root cause, asking clarifying questionsAct as a detective?curious and thorough in understanding business needs.Document business requirements within functional and technical specifications, including user stories, program functions, and steps required for development or modification.Analyze and review existing system capabilities, workflows, and scheduling limitations to determine feasibility of requested changes.Evaluate the impact of corporate initiatives and recommend ways to improve or best utilize information systems.Support Salesforce email-to-case and call center integration (previous experience with 8x8 is a plus).Collaborate with developers, QA, UAT, and project managers to ensure comprehensive test plans and traceability to user stories.Prepare and facilitate UAT scenarios and testing, ensuring user involvement and sign-off.Assist in the development of training materials and provide end-user training as needed.Create and maintain documentation on systems/applications used by the department.Coordinate projects from development through implementation, working with IT teams, clients, vendors, and consultants.Comply with all client IT security requirements and policies; safeguard passwords and report security incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less