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Remote Call Center Representative - Part 8

We are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped,... More we've been included on Forbes '"Next Billion-Dollar Startup" list and are proud to work with many of the world's largest healthcare organizations. We never settle for how it's done today. We invent how it will be done tomorrow. None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients. We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let's build something great together. Post Discharge: This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER). The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative. Concerns that may be addressed may include, but are not limited to, issues surrounding the member's understanding of diagnoses, providing resources for hot meals, transportation, and local urgent care or Telehealth options, and making other recommendations for resources that may benefit their care, and discuss other follow-up needs. Responsibilities: *Primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment) *You will perform typical front office and back-office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs *Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination *Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service *Become an expert with our software solutions, including but not limited to, Zendesk, Truepill EMR, and Five9.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Patient Registration & Scheduler

Interviews each patient or representative in order to obtain complete and accurate demographic. Financial and insurance information and accurately enters all patient information into the registration... More system. Reads physicians orders to determine services requested and to assure order validity. Obtains new medical record numbers for all new patients. Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by patients third-party payor. Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances clarifying special billing processes. Re-verifies all information at time of registration process. Understands and applies company philosophy and objectives and Rehab and PAS policies and procedures, as related to assigned duties. Understands the outpatient registration processes. Works with IT/ EMR on troubleshooting Registration interface errors. Maintains a working knowledge of the process to verify insurance coverage and benefits. Assist in verifying benefits as needed and all patients end of year. Professional and knowledgeable communication to patient regarding benefits. Completes all revenue collection efforts according to company and PAS policy. Contacts patients prior to initial visit to discuss co-pay and/or self-pay arrangements. Collects the co-pay amount at each visit and provides a receipt to the patient. Balances collection log and receipts at end of each businessWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

HR Manager

Role Overview The Human Resources Manager is a strategic partner to company leadership, responsible for aligning talent strategy with organizational growth, contract demands, and long term business... More objectives. This role extends well beyond traditional HR and recruiting functions, contributing to workforce planning, pricing and proposal support, compliance, and scalable organizational design within a federal government contracting environment. The ideal candidate understands how people, compliance, pricing, and performance intersect in GovCon and can proactively build talent solutions that enable contract capture, program execution, and sustained profitability.Primary ResponsibilitiesStrategic Workforce Planning & Organizational Support?Collaborate with executive leadership to develop and sustain a workforce strategy that supports the business plan, contract pipeline, and future growth.?Convert capture strategies, recompetes, and new contract awards into staffing plans, hiring timelines, and labor mix recommendations.?Support organizational design as the company expands (new programs, PMO growth, shared services, JVs, subsidiaries).?Advise leadership on staffing models, including make vs buy decisions and employee vs. subcontractor options.Full-Cycle Recruiting & Talent Acquisition?Lead full cycle recruiting for both cleared and non cleared roles across IT, healthcare, management, and professional services until more recruiting staff is hired.?Develop and execute recruitment strategies tailored to specific agencies and contract vehicles (VA, HHS, DoD, CMS, etc.).?Partner with BD and Capture teams to: oIdentify key personnel for proposals.oBuild candidate benches for expected awards.oDrive rapid hiring during contract transitions.?Build and manage relationships with staffing vendors, universities, and niche talent sources.Proposal, Pricing & Compliance Support?Provide labor category alignment, salary benchmarks, and cost escalation inputs for proposals and pricing teams.?Ensure job descriptions, labor categories, and staffing structures meet all compliance and contract requirements.?Assess employee, 1099, and subcontractor models for cost efficiency, compliance, and scalability.Performance Management & Employee Development?Design and oversee a performance management framework that reflects contract obligations and company values.?Partner with program leaders to define performance standards, career paths, and training/certification roadmaps.?Support succession planning for key positions across programs and leadership roles.HR Compliance, Documentation & Risk Management?Ensure adherence to: oFAR/DFARS labor requirementsoService Contract Labor Standards (SCLS/SCA)oEEO, OFCCP (as applicable), and state employment laws?Maintain audit ready HR documentation to support contract compliance, due diligence, and organizational audits.?Advise leadership on employment related risk, including terminations, contract transitions, and reductions in force.?Drive a high performance culture that balances small business agility with federal customer expectations.?Create retention strategies for critical and hard to replace personnel.?Serve as a trusted advisor to leadership and employees on sensitive HR matters.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

HRIS Analyst

Job Summary:The HRIS Analyst will provide cross-functional support to internal HR customers through both project-based work and day-to-day application support. This role is primarily focused on SAP... More SuccessFactors Employee Central, with specialization in role-based permissions, core workflows, data integrity, reporting, and system configuration. The individual will also contribute to system enhancements and project work including gathering requirements, documenting functional specifications, configuring system updates, and executing comprehensive testing.Essential Duties & Responsibilities:? Configure and maintain SAP SuccessFactors Employee Central (RBP, workflows, business rules, foundational objects).? Conduct business process analyses, needs assessments, and cost/benefit evaluations.? Lead HR technology initiatives related to Employee Central and HR data processes.? Support implementation of new modules, features, and functionality.? Write functional specifications and detailed test plans.? Develop and maintain HR/People analytics dashboards and reports.? Perform thorough testing across environments to ensure system accuracy.? Support integrations between EC and downstream systems.? Troubleshoot replication/data-flow issues.? Resolve escalated end-user issues and provide Tier 1/2 HRIS support.? Create and deliver end-user training materials.? Partner with AMS vendor on ticket resolution and project deliverables.About the Role The HRIS Analyst provides both day-to-day application support and project-based delivery across our HR systems. This role is heavily focused on SuccessFactors Employee Central, including role-based permissions, workflows, data quality, reporting, and integrations. You?ll also support UKG WFM, ECP, and ServiceNow (preferred), working closely with HR, Payroll, IT, and external partners. What You?ll Do ? Configure and maintain SAP SuccessFactors EC. ? Support UKG WFM and ECP processes and troubleshoot replication/integration issues. ? Conduct process analysis and gather business requirements. ? Lead or support HR technology projects. ? Resolve Tier 1/2 HRIS tickets and document in ServiceNow. ? Build and maintain HR dashboards and workforce analytics. ? Perform comprehensive system testing. ? Maintain documentation and ensure data accuracy. ? Partner with AMS providers to manage tickets and drive improvements. This is a 100% remote role working EST hours. Pay rate is between 55-70/hr. determined by the hiring manager during the interview process based on years of experience and alignment with their needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Tool Engineer- INDIA

We are looking for a highly skilled Tool Administrator/Engineer. The Tool Administrator for SaMD Product Development Tools is responsible for the configuration, administration, and user support of... More digital platforms used throughout the software development lifecycle (SDLC) of Software as a Medical Device (SaMD). This includes tools such as Jama Connect (Requirements and Test Management), Azure DevOps (Work Item Tracking, Source Control, Build/Release Pipelines), and others as applicable. The role ensures these tools align with regulatory requirements (e.g., FDA, IEC 62304, ISO 13485) and supports system access via Single Sign-On (SSO) integration.Compensation:$13/hr to $16/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.Key Responsibilities:? Tool Administration: Configure and maintain SDLC/ALM tools (e.g., Jama Connect, ADO, Git), manage roles, permissions, templates, and workflows.? Access & Security: Integrate tools with SSO (Azure AD, Okta), enforce secure authentication and access controls.? Compliance & Validation: Support tool validation per ISO 13485 and 21 CFR Part 11, maintain audit-ready documentation and change logs.? User Enablement: Provide tool support, training, and onboarding; handle inquiries and tickets.? Process Integration: Align tools with SaMD processes including risk management, traceability, and design control.? Monitoring & Optimization: Track tool performance, usage, and updates; recommend improvements for usability and compliance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Secret ISSO

Conduct reviews, audits, and technical inspections to identify and mitigate potential security weaknesses and ensure that all security features applied to a system are implemented and... More functional.Conduct security reviews in accordance with NIST guidelines, conduct security assessments, and conduct control testing to ensure that all relevant controls are thoroughly assessed.Ensure security policies, procedures, and recommendations comply with FISMA, NIST, and Organizational guidelines as well as technical best practices.Maintain security Assessment and Authorization (A&A) documentation of assigned systems in accordance with the RMF.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Product Manager

An entertainment/ticketing company head quartered in Los Angeles, California is looking for a Technical Product Manager to bring onto the Purchase team, where they will own the evolution of the... More platform services that power real time pricing and inventory availability across their mobile and web applications. This individual will define service architectures, partner deeply with engineering, and deliver the APIs and data streams that enable fans to discover and purchase tickets with clarity and confidence of the modern fan platform. The product team manages the finding and selection of tickets for live events ? how they make fans aware of which tickets are available for sale, what those tickets include, what they cost and more ? in a highly performant, error-free environment. This role will exercise more of this individuals technical capabilities and build on the APIs that power this experience. They will work closely with engineering to translate distributed systems concepts (Kafka streaming, real time pricing services, inventory services) into clear product requirements and platform capabilities. As the team continues to build out this service and related APIs, it will be used to not only power the maps through various applications, but also pricing and inventory information throughout the site, any/all offerings on third party partners, and many of their marketing campaigns. Responsibilities Include:- Lead full lifecycle ownership of platform services powering real time pricing and availability?from roadmap definition to launch, monitoring, and iterative optimization.- Translate complex business requirements (eligibility rules, taxes, pricing logic, inventory states) into clear technical specifications and API contracts.- Partner with engineering to design and evolve high throughput, low latency services, including Kafka based data pipelines.- Define telemetry, SLIs/SLOs, and data contracts required for observability, monitoring, and operational excellence.- Collaborate across Marketplace teams to ensure consistent, accurate fan facing price and inventory presentation.- Own the Pricing Transparency initiative, delivering a unified pricing service with centralized eligibility & tax logic, market specific compliance, and real time updates across the fan journey.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr Devops Engineer

Responsibilities ?Deploy virtual machines and administer Google Cloud Platform and GKE (Kubernetes) ?Setup monitoring of all applications including performance and uptime monitoring ?Assist... More Development Team in Debugging Priority IssuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Compensation & Benefits Manager

The Compensation & Benefits Manager manages the development of employees on the Total Rewards team while functioning as a hands-on working manager with significant responsibility for day-to-day... More benefits administration. A major portion of this role is direct, technical, hands-on benefits work supporting government contracts, including SCA and union populations with strict compliance, fringe rate rules, and federal requirements.This leader must be seasoned enough to immediately step in, resolve escalated issues, and independently manage complex benefit programs in a highly regulated government contracting environment. Responsibilities include benchmarking, compliance oversight, supporting ~3,000 CONUS and OCONUS employees, and leading a team of four through tight operational timelines.Responsibilities Serve as the primary hands-on benefits administrator for government contracts, including heavy compliance management for SCA and union workers.? Administer fringe rates, union benefit requirements, and government-mandated benefit structures with strict adherence to federal regulations.? Manage and execute escalated and highly technical benefits issues related to government contract populations.? Oversee 401(k) administration (Fidelity), including governance, compliance, audits, and plan reporting specific to government contractor environments.? Own benefits billing, reconciliation, and exception handling.? Configure, manage, and optimize benefits within UKG (preferred), with additional use of ADP workflows where applicable.? Ensure governance and compliance across all benefit programs aligned to government contract requirements, union policies, and SCA guidelines.? Maintain accurate documentation, processes, and audit readiness for all government-related benefit activities.Compensation Responsibilities? Support compensation program governance including: ? Pay transparency legislation? Government compliance, including FLSA exemption classifications? Job evaluation? Job architecture and leveling? Salary structure creation and maintenance? Assist in compensation planning cycles and performance management recommendations.? Evaluate compensation trends and tie market insights to organizational objectives.Cross-Functional & Systems? Partner with HR, Finance, Tax, IT, Legal, and Shared Services on items affecting benefits and compensation.? Ensure company compliance with all existing and new federal, state, and international regulations.? Support major Total Rewards initiatives such as open enrollment, compensation planning season, and performance management cycles.? Create and implement new processes and procedures to improve workstreams and ensure scalable operations.? Prepare, interpret, and present complex reports.? Follow all internal policies and regulations related to Employee Records Administration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Portfolio Analyst - INTL Mexico

PAY RATE RANGE 20-25/hr. JOB DESCRIPTIONGreif Inc., a leading supplier of industrial packaging products and services with a global footprint across more than thirty countries and 250-plus locations,... More is seeking a highly capable and business-facing ePMO Portfolio Analyst (Contract) to support the build-out of its Portfolio Management capability within the Enterprise PMO. Reporting to the Head of Portfolio Management, this role will play a critical part in establishing and operating the enterprise demand intake and business relationship management (BRM) functions. This is a hands-on, high-visibility role requiring strong judgment, stakeholder engagement skills, and the ability to bring structure to ambiguity. The Portfolio Analyst will serve as the primary interface between business partners and the Portfolio Management function, ensuring demand is clearly defined, aligned to strategy, and ready for executive decision-making. This role is foundational to the successful launch of Portfolio Management at Greif and is not an administrative or reporting-only position.RESPONSIBILITIES? Demand Intake and Portfolio Pipeline Management? Business Relationship Management (BRM)? Portfolio Enablement and Decision SupportProcess Design and Continuous ImprovementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less