Job Search Results for service desk

We are seeking an ambitious and energetic self-starter to join our dynamic IT team as a Network Administrator. Under the supervision of the Senior Network Administrator, the Network Administrator... More will be responsible for the daily operation and administration of a data center in a Microsoft Windows Active Directory / Microsoft Office 365 environment. The Network Administrator will be a key support partner and must have strong diagnostic and troubleshooting skills. This position requires hands-on experience with supporting users with application and network connectivity issues. The Network Administrator must have a solid understanding of all networking and operating system concepts, excellent problem-solving skills to diagnose programs, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT team members. This position may require independent work, sharing information and assisting others with work orders. Troubleshoots and maintains Windows Servers in a VMWare environment. Maintains a strong knowledge of basic network fundamentals. Documents processes of all projects to ensure future review and understanding. Collaborates with the broader team to brainstorm and create new systems. Stays educated on the leading edge of administration and support practices. Updates job knowledge by studying state-of-the-art administration tools, techniques and computing equipment, participates in educational opportunities, reads professional publications, maintains personal networks, and participates in professional organizations. Monitors and maintains network stability and security. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Senior Firewall Network Engineer is responsible for implementing and overseeing firewall policies based on input from the Information Security Team. This role acts as a liaison between... More Information Security and Networking teams, ensuring effective communication and collaboration.Key responsibilities include: Collaborating with the Project Management Office and application system owners to guide system designers on firewall requirements and document system communication flows affecting firewall configurations. Advising business partners on B2B VPN requirements and documenting VPN configurations and communication flows. Maintaining up-to-date system communication design documents for all systems traversing firewalls. Assisting other teams in troubleshooting systems by analyzing firewall logs and interpreting TCP/IP packet captures. Ensuring all firewall appliances are current with OS versions, anti-virus signatures, applications, threat databases, Wildfire, and associated licenses. Staying informed about emerging firewall technologies, evaluating new features, and providing recommendations to IT management. Performing firewall hardware break/fix replacements and upgrades as needed. Monitoring Service Desk incident and request tickets, taking ownership of or delegating firewall issues to appropriate personnel. Participating as an active member of the Technical Review Board and Change Advisory Board for system change management. Initiating effective communication with all Information Technology areas to ensure information is disseminated effectively for planning, decision-making, and other management needs. Maintaining clear communication and effective relations with all health system departments, users, and user groups. Conduct research on firewall network products, services, protocols, and standards in support of network procurement and development efforts Establish connectivity and uptime service level agreements Be knowledgeable about and supportive of Administrative Procedures and directives Perform other duties as may be required of assigned by the Manager of Information SystemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking an experienced Technical Recruiter II to support a high-impact, fast-paced recruiting environment. This individual will run a full recruiting desk and own the end-to-end... More hiring process for mission-critical technical and skilled labor roles.The ideal candidate is a strategic recruiting partner who can operate autonomously while collaborating closely with hiring managers and recruiting teammates. This role requires strong sourcing expertise, excellent stakeholder management skills, and the ability to differentiate top-tier talent in competitive technical markets.Key Responsibilities:Own full lifecycle recruiting including sourcing, screening, interviewing, and offer executionPartner with hiring managers to align on headcount planning, hiring strategy, and interview feedbackProactively source passive candidates using both traditional and non-traditional recruiting methodsScreen and evaluate inbound applicants and passive candidates for technical and cultural fitPresent and recommend top candidates to hiring teams and guide hiring decisions as a talent advisorAttend interviews and onsite sessions to support candidate evaluation and experienceManage offer process including background checks, compensation discussions, and offer extensionsBalance days focused on onsite candidate coordination with days dedicated to pipeline developmentTrack, analyze, and report on recruiting metrics and pipeline healthBuild strong, long-term relationships with candidates and senior-level stakeholdersMust be available to work extended hours or weekends as neededRole requires working onsite full-time; hybrid or remote work will not be consideredFast-paced environment with shifting priorities and high visibilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technical Recruiter to join a fast-paced, high-impact recruiting team in Hawthorne, CA. This individual will run a full recruiting desk, managing the end-to-end hiring... More process for mission-critical technical roles.The ideal candidate is both strategic and hands-on - someone who can partner closely with hiring managers while also driving sourcing efforts, managing pipelines, and delivering top-tier candidates. This position requires a strong sense of ownership, the ability to operate autonomously, and comfort working in an ever-changing, high-volume recruiting environment.Key Responsibilities:- Own the full lifecycle recruiting process including sourcing, screening, interviewing, and offer management- Partner with hiring managers to understand headcount needs, hiring strategy, and candidate feedback- Proactively source passive candidates through creative and non-traditional methods- Screen inbound applicants and assess alignment with technical and business requirements- Present and recommend top candidates to hiring teams for consideration- Coordinate and support onsite interviews, including candidate experience and logistics as needed- Attend interviews to help evaluate candidates and provide additional insight to hiring managers- Manage offer process including compensation discussions, offer extension, and background checks- Maintain and track recruiting metrics, pipeline activity, and hiring progress- Build strong relationships with both candidates and internal stakeholders- Must be comfortable working onsite 100% in Hawthorne, CA- Flexibility to work extended hours or weekends based on hiring needs- Fast-paced, evolving environment where priorities may shift quickly- Opportunity for long-term growth based on performance and business needWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Power BI Developer for a client located in downtown Atlanta. Day to day:? Database Administrator qualities for the Oracle system? Extracting data from data source... More (Mostly Oracle ERP and some SQL Server)? Pushing data into of Tableau/PowerBI using ETL and general SQL Queries.? Creating custom Dashboards/Reports for all divisions (HR, Finance, etc)? Meeting with stakeholders in all divisions to take in requirements and create reports/dashboards for them. Responsibilities:? Performance Monitoring and Tuning. You will monitor the state of county databases for optimal performance, reliability and resource consumption in addition to performing corrective actions and consults with senior staff when necessary. Availability/Backup and Recovery is also a function that this position will work with. Protect data from hardware, software and human failure. ? Implement disaster-recovery procedures and policies. ? Implement High-Availability solutions to reduce outages. ? Provide for and implement database backups. Implement User and Data Security is a important function of this position. ? Assign users to database sources and determine appropriate levels of data access to said databases. ? Ensure data security through standard server security best practices. ? Incident diagnosis and resolution is a duty that will be implemented. ? Monitor Help desk for incident and communicate with application and infrastructure staff to resolve incidents. ? Assist application staff and implementation teams with incident diagnosis and resolution.Database management reports will be used to review database configuration. This will be used to modify or confirm desired database configuration. Database storage usage statistics will be used to provide information to management for evaluation.Pay rate will be between 40-45/hr. determined by the hiring manager based on years of experience and fit for the role. This position will require you to go into the office 5 days a week. This is NOT a remote role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in downtown Los Angeles is looking for an Infrastructure Engineer to join their small but dynamic team. This person will be responsible for project-based work as well as handling tickets,... More reaching about 10-15 tickets on busier days. Day to day responsibilities include:- Designs, implements, administers and supports cloud, systems and network environments- Integrates IT systems; Leads efforts to create network redundancy and scalable network- Administers and supports Microsoft, Dell, Cisco, Veeam, and VMware technologies- Prepares and maintains detailed documentation of network configurations and cabling layouts, hardware equipment, etc.- Organizes and maintains hardware equipment, cables, racks, and cabinets in the data center- Designs agency desktop/laptop computer configurations- Recommends design improvements and modifications to the network and related systems to align with the organization?s changing needs- Maintains all forms of network storage- Designs, develops and migrates applications to a Cloud environment running on AWS, Azure, etc.- Advocates across organization with hands-on Cloud adoption best practices, Cloud security best practices and Cloud maintenance/upgrade practices- Responsible for data backup operations and follows procedures to ensure that all data backups are successful, secure and recoverable- Serves as back up to Help Desk support; Provides end user technical assistance and support as necessary- Develops security policies and information protection strategies- Performs information security risk assessments and serves as the internal IT auditor for information security processes- Anticipates new security threats and stays up to date with evolving infrastructures- Monitors security vulnerabilities, threats and events in network and host systemsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an RF Systems Engineer (Signals Engineer) to join a team supporting a mission-driven R&D environment. This individual will play a key role in capturing, analyzing, and... More characterizing radio frequency (RF) signals using software defined radio (SDR) platforms. The role is heavily focused on lab-based work, with a mix of hands-on signal analysis and software development (approximately 50/50). This engineer will be responsible for both developing new SDR applications and enhancing existing tools, while working with primarily digital communication signals. The ideal candidate will have experience with Python and/or C++, SDR platforms (such as USRP or HackRF), GNU Radio, and RF test equipment, along with a strong understanding of RF fundamentals and digital signal processing. This role requires an active Top Secret clearance (eligible for SCI) and offers the opportunity to work on prototyping and characterization efforts with real-world impact The ideal candidate is someone who enjoys a balance of hands-on technical work and coding, acting as a ?radio signal detective? ? capturing signals from the environment, building tools to analyze them, and helping the team better understand how communication systems operate. The work is primarily conducted in a lab/desk environment with occasional (10%) CONUS travel, and involves close collaboration with a small, highly technical team tackling complex RF challenges.compensation:$36/hr to $70/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Patient Access Rep in the Emergency Room setting. This individual will be cross trained on Patient Access activities for patients throughout the Medical Center for... More Inpatient, Outpatient, L&D, and/or Emergency Services. Patient Access Representatives facilitate a positive patient experience by managing tasks such as insurance verification, benefits determination, and financial clearance. They handle responsibilities across Patient Access, Scheduling, Pre-Registration, Financial Counseling, and more. Strong social skills are essential for effective communication with patients and clinical staff in a demanding healthcare environment. This will be on site with one weekend shift (every Saturday or every Sunday).Physical Requirements- Comfortable working in an emergency department setting around patients and potentially seeing or being around bodily fluids- On your feet, consistently walking and standing for long periods of time-Working in areas under construction- Comfortable working at a desk, bedside, or on workstations on wheelsAvailable Shifts:- Day Shift (1): Start time anywhere between 6am-12pm (8-hour shift)- Evening (1): Start time between 12pm and 6pm (8-hour shift)- 5 days a week, everyone works one weekend day, with a set schedule either every sat or every Sunday- You will receive your shift schedule at least a week in advanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technical Recruiter to join a fast-paced, high-impact recruiting team in Redmond, WA. This individual will run a full recruiting desk, managing the end-to-end hiring... More process for mission-critical technical roles.The ideal candidate is both strategic and hands-on?someone who can partner closely with hiring managers while also driving sourcing efforts, managing pipelines, and delivering top-tier candidates. This position requires a strong sense of ownership, the ability to operate autonomously, and comfort working in an ever-changing, high-volume recruiting environment.Key Responsibilities:Own the full lifecycle recruiting process including sourcing, screening, interviewing, and offer managementPartner with hiring managers to understand headcount needs, hiring strategy, and candidate feedbackProactively source passive candidates through creative and non-traditional methodsScreen inbound applicants and assess alignment with technical and business requirementsPresent and recommend top candidates to hiring teams for considerationCoordinate and support onsite interviews, including candidate experience and logistics as neededAttend interviews to help evaluate candidates and provide additional insight to hiring managersManage offer process including compensation discussions, offer extension, and background checksMaintain and track recruiting metrics, pipeline activity, and hiring progressBuild strong relationships with both candidates and internal stakeholdersMust be comfortable working onsite 100% in Redmond, WAFlexibility to work extended hours or weekends based on hiring needsFast-paced, evolving environment where priorities may shift quicklyOpportunity for long-term growth based on performance and business needWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The largest dairy supplier in the US is looking to add an Accounts Payable Manager to the corporate accounting team. The AP team is responsible for managing all of the organization?s outgoing... More payments and ensuring that financial obligations are accurate, timely, and well-controlled. The team processes vendor invoices by receiving, verifying, and posting them into SAP and makes sure that payments are scheduled correctly and free of duplicates or errors. As a key part of the procure-to-pay cycle, the AP team supports the full process from purchase request to vendor payment, helping to keep operations moving smoothly. Responsibilities include:Lead and manage an 8-person AP team, including 3 AP Help Desk employees and 5 AP Specialists.Assign daily workloads and balance staffing to ensure timely processing and strong customer service.Monitor team performance, quality, accuracy, processing speed, and adherence to KPIs.Coach and develop team members through ongoing feedback, support, and performance evaluations.Oversee all invoice processing activities, ensuring invoices are posted accurately and payments are processed on time.Provide SAP troubleshooting support and resolve AP-related system issues.Oversee OCR (optical character recognition, used to scan documents into data) invoice automation by working with third-party providers, resolving OCR exceptions, and improving automation accuracy.Ensure GR/IR (goods received/invoice receipt) accounts remain accurate by monitoring outstanding balances, resolving missing receipts or invoices, and clearing items older than 90 days.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less