Job Search Results for service desk

Insight Global is seeking a seeking an organized and detail-oriented Office Administrator & Shipping/Receiving Clerk to support daily office operations and manage all shipping and receiving... More activities. This role serves as the front line of the office, ensures smooth administrative operations, and plays a key role in material coordination supporting Manufacturing and Operations teams. This is a full time role that would be fully onsite. Responsibilities: Office Administration- Serve as front-desk support, including answering phones, managing mail, greeting visitors, and issuing access badges- Maintain office supplies, equipment, and general office organization- Support visitors and perform miscellaneous office-related errands as neededShipping & Receiving- Receive all incoming materials, supplies, equipment, and returned goods- Verify shipments against purchase orders and document discrepancies, damages, or partial shipments- Prepare reports for Accounts Payable, Quality, and Purchasing regarding received or returned materials- Assign lot numbers and label inventory and controlled materials according to receiving procedures- Assemble orders, prepare goods for shipment, and verify outgoing shipment accuracy- Serve as the primary point of contact for shipping carriers, coordinating deliveries and pickups - Regularly move inventory / packagesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Assist in establishing and maintaining auditable opening balances and subsequent roll-forward reporting to meet full financial statement audit requirements in accordance with FASAB standards.... More Support the execution of baseline inventory by developing processes and procedures to obtain necessary key supporting documentation.?Provide audit coaching and advisory services to assist in responding to emerging trends and risks, and to support executive-level planning and strategy development for achieving and sustaining clean audit conditions.?Develop and deliver audit training to stakeholders on audit expectations, on-site testing and walkthrough preparation, Key Supporting Documentation (KSDs), and financial reporting requirements. Create and maintain desk guides, Standard Operating Procedures (SOPs), job aids, and other similar documentation to enhance stakeholders' understanding of audit processes, internal controls, Business Process Narratives (BPNs), financial reporting, Notices of Findings and Recommendations (NFRs), Corrective Action Plans (CAPs), and audit examinations.?Recommend and perform testing of existing control activities (design and operating effectiveness) to identify, report, and remediate control deficiencies, including those related to service provider and third-party entities. Assist with monitoring the performance of control areas and provide feedback for process improvement, including inventory controls for assets.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Software Engineering Specialist will play a critical role in supporting and sustaining complex software products by combining deep engineering knowledge with strong diagnostic and design... More comprehension. This individual will facilitate product design reviews and documentation while owning third level (Tier 3) support across multiple product development teams. The role requires a strong understanding of cross-product architecture, including functionality, dependencies, and how data flows between systems, with the ability to look at a product design and quickly understand how it works end-to-end. Responsibilities include diagnosing and resolving complex application issues such as data fixes and software bugs, performing deep root-cause analysis, and managing approximately 10?20 support tickets per day based on urgency and impact. The ideal candidate thrives in a fast-paced support environment, takes ownership of the development help desk, partners closely with engineering teams to escalate and resolve issues, and serves as a trusted technical resource by clearly articulating product design and functionality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an ambitious and energetic self-starter to join our dynamic IT team as a Network Administrator. Under the supervision of the Senior Network Administrator, the Network Administrator... More will be responsible for the daily operation and administration of a data center in a Microsoft Windows Active Directory / Microsoft Office 365 environment. The Network Administrator will be a key support partner and must have strong diagnostic and troubleshooting skills. This position requires hands-on experience with supporting users with application and network connectivity issues. The Network Administrator must have a solid understanding of all networking and operating system concepts, excellent problem-solving skills to diagnose programs, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT team members. This position may require independent work, sharing information and assisting others with work orders. Troubleshoots and maintains Windows Servers in a VMWare environment. Maintains a strong knowledge of basic network fundamentals. Documents processes of all projects to ensure future review and understanding. Collaborates with the broader team to brainstorm and create new systems. Stays educated on the leading edge of administration and support practices. Updates job knowledge by studying state-of-the-art administration tools, techniques and computing equipment, participates in educational opportunities, reads professional publications, maintains personal networks, and participates in professional organizations. Monitors and maintains network stability and security. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Day to Day / Responsibilities:1.SAP Configuration and Technical Expertise?Provide in-depth technical support and configuration of SAP FI/CO modules, ensuring integration with SD, MM, PP, and... More PS.?Support related applications and processes, including Vertex for tax, Tungsten Automation (formerly Kofax) for invoicing, and Electronic Bank Statements (EBS) uploads.?Ensure compliance with corporate financial policies and procedures.?Taking over the existing reports, creating new reports. 2.Project and Application Support?Deliver SAP application support, updates, and troubleshooting through the enterprise IT service desk.?Contribute to project deliverables such as system configuration, testing, documentation, and user training.?Provide post-implementation and ongoing operational support to ensure system reliability and performance. 3.Financial and Data Management?Support asset accounting, material costing, project results analysis, and cost settlements with SAP.?Assist with data migration and maintenance using LSMW tools to ensure data accuracy and consistency.?Leverage strong Excel and SAP GUI scripting (VBA) skills to improve reporting, automation, and efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Security Engineer will be responsible to actively promote, maintain and validate the availability, integrity, and confidentiality of the organizational information assets. This will be done in... More compliance with company security policies, standards and best practices. The Security Engineer will work across functional/divisional lines to develop and implement IT Security strategies, policies, and procedures. They will carry out all phases of information systems/networks security program that involves access to computers and computerized data. They will conduct regular audits to ensure that systems are being operated securely, and information systems security policies and procedures are being implemented as defined in security plans. They will conduct investigations of computer security violations and incidents as well as any associated reporting requirements. They Security Engineer will respond to queries and requests for computer security information and reports. This individual is responsible for protecting the organization?s information assets by ensuring their availability, integrity, and confidentiality while implementing security strategies, policies, and procedures. This role includes conducting ongoing vulnerability assessments and audits, driving remediation work, and investigating security-related help desk tickets as incidents arise. The engineer analyzes intrusion detection and prevention logs, supports internal security products and services, and provides clear status updates to both management and business teams. Additionally, they resolve technology issues for employees, promote security awareness across the organization, and support system patch management. This role may include other related tasks as assigned by leadership. Please note there is an aspect of on call rotation in the role. The goal of this contract is to convert this person full time. The expected salary range for this role is between $105,000-130,000. Please note that pay will be negotiated and numbers can fluctuate depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:The Service Management Technician II will troubleshoot, diagnose, and resolve problems related to computer hardware, software, mobile devices, printers and other technology tools and... More products. Working in a team environment, the Service Management Technician will provide end-user and visitor support in accordance with established operational and procedural measures and document events for reference/tracking and compliance purposes. Incidents and requests will be tracked in a helpdesk ticketing tool. A positive Customer Service oriented attitude is required.Essential Job Functions:The role is responsible for receiving, prioritizing, and responding to Service Desk requests in accordance with established service-level agreements while managing user and device tracking through a global ticketing system. The technician resolves issues related to computer hardware, software, mobile devices, printers, and other technology tools through in-person, phone, email, or remote support, guiding customers through troubleshooting and problem-solving processes. Unresolved issues are escalated to the appropriate level of support, and detailed records of incidents and requests are maintained for tracking and compliance purposes. The position also involves assisting with installations, user profile setups, password resets, and contributing to the creation and maintenance of enterprise operations documentation. Additionally, the role supports internal and external audits and ensures risks related to changes to critical assets are properly considered and mitigated through change control.This position's pay ranges from $30-$40/hr depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Operations & Support Analyst is a hybrid role responsible for delivering high-quality end-user support while also contributing to the stability, improvement, and modernization of clients IT... More environment. This role blends hands-on support, systems analysis, and operational improvement to ensure technology reliably enables the business. This position serves as both a frontline support resource and a technical analyst resolving incidents and requests, supporting enterprise platforms, analyzing recurring issues, improving processes, and partnering with Infrastructure, Security, and Applications teams on initiatives and projectsResponsibilities:- Provide Tier 1 and Tier 2 end-user support across hardware, software, identity, and collaboration tools- Resolve incidents and service requests via the service desk system, email, and phone- Troubleshoot issues related to:- Windows and macOS devices- Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)- Mobile devices (iOS / Android)- MFA, SSO, VPN, and access-related issues- Perform user lifecycle management- Provision, configure, and support laptops, mobile devices, and peripherals- Maintain accurate asset and device recordsSupport and administer core IT platforms, including:- Microsoft 365- Endpoint management (Intune / Workspace ONE)- Identity and access systems- Act as an escalation point for recurring support issues- Analyze incident and request trends to identify root causes and improvement opportunities- Partner with Infrastructure and Security teams to implement fixes and preventative controls- Assist with change management, testing, and rollout of system updates and enhancements- Develop and maintain runbooks and knowledge base articles- Standardize repeatable tasks and contribute to operational automation- Participate in CAB discussions and follow established change processes- Contribute to IT reporting, metrics, and operational visibilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are currently seeking a Learning Specialist with solid work experience to join our team. Reporting to the Director of Information Technology, the position of Learning Specialist is responsible for... More overseeing all facets of education for the effective use of the technology solutions under the responsibility of the IT department. Your primary role will be to develop and maintain the learning curriculum for software applications and other services that comprise the core set of technology ?tools? utilized by all members of the firm. As a member of the IT department, your secondary role will be to provide additional first level help desk support to our user community and be involved in minor initiatives and major projects in support of the IT department. Responsibilities: ? Maintain the curriculum of learning resources as it pertains to the on-boarding of new hires; new technology solutions and software upgrades; and other new initiatives that utilize technology. Deliver blended learning solutions including classroom sessions, group presentations, individual coaching, and webinars. Liaise with practice group members, the Human Resources department, and the Director of Associate and Student Programs to establish learning objectives and develop learning plans for staff and lawyers. Produce learning resources such as video tutorials, quick reference guides and other job aids. Provide advanced support for the Microsoft Office suite of products - particularly trouble-shooting formatting issues in Word documents; and assisting with Excel spreadsheet design and manipulation. Participate in the identification and development of new technology initiatives and provide ad hoc project management and coordinate pilot testing as required. Provide level one helpdesk coverage as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Practice Assistant to support its Litigation group in San Francisco, CA. The Practice Assistant will provide high-quality administrative support to a group of... More lawyers and professionals in a team environment, effectively and efficiently meeting Firm/client needs.?Key Responsibilities and Essential Job Functions include:Communicate effectively and professionally with clients, lawyers, and co-workers via email, by telephone, and in person; answer telephone, providing responses to routine questions from clients and staff members, and/or route calls to appropriate lawyer or staff member; arrange conference calls and greet clients.Create, draft, format, edit, proofread, and manage Word documents, Excel spreadsheets, PowerPoint presentations; draft routine business correspondence, forms, and documents under the supervision of an appropriate lawyer/professional.Schedule domestic and foreign travel through Firm travel system, including flights, hotels, and/or car rentals.Prepare, organize, and process reimbursements, invoices, and check requests in a timely manner.Collect and prepare information to run conflict checks, open new client matters, and draft engagement letters, scope letters, and other required documents; provide guidance to lawyers to ensure completed forms are prepared and submitted properly.Learn client-specific billing guidelines or restrictions and consistently apply them to client invoices to ensure compliance and cost-effective practices.Open, prioritize, and distribute mail (both paper and electronic), coordinate mailings, deliveries, copying, scanning, and printing, when appropriate.Enter and manage work requests from lawyers in the Firm?s workflow tool and complete according to provided deadline(s).Perform routine electronic and paper filing in an organized manner for easy access; photocopy, scan, compile, and distribute documents; identify and coordinate available services provided by administrative departments, including office services, the IT Help Desk, document services, accounting, billing, and records.Perform all file maintenance, including saving documents to the document management system.Assist lawyers with time entry, billing, and collection, as needed.Operate independently to ensure completion of assignments, which may be complex in nature or require high-level production, in an accurate and timely manner. Produce a high volume of work assignments in an accurate and timely manner.Perform clerical duties for non-legal departments, as needed.Special projects and duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less