Patient Access Rep (ED)

An employer is looking for a Patient Access Rep in the Emergency Room setting. This individual will be cross trained on Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient, L&D, and/or Emergency Services. Patient Access Representatives facilitate a positive patient experience by managing tasks such as insurance verification, benefits determination, and financial clearance. They handle responsibilities across Patient Access, Scheduling, Pre-Registration, Financial Counseling, and more. Strong social skills are essential for effective communication with patients and clinical staff in a demanding healthcare environment. This will be on site with one weekend shift (every Saturday or every Sunday).
Physical Requirements
- Comfortable working in an emergency department setting around patients and potentially seeing or being around bodily fluids
- On your feet, consistently walking and standing for long periods of time
-Working in areas under construction
- Comfortable working at a desk, bedside, or on workstations on wheels
Available Shifts:
- Day Shift (1): Start time anywhere between 6am-12pm (8-hour shift)
- Evening (1): Start time between 12pm and 6pm (8-hour shift)
- 5 days a week, everyone works one weekend day, with a set schedule either every sat or every Sunday
- You will receive your shift schedule at least a week in advance

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

-2+ years experience in patient access registering patients
-2+ years experience with different insurance verifications and eligibility (IPA's, PPOs, HMO's, Medicare, etc)
-Experience with an EMR Software
-HS Diploma

-Experience with Epic
-Experience in a hospital setting or urgent care

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.