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ServiceNow Event Manager

Event Management? Configure and support ServiceNow Event Management, including event rules, alert management rules, and alert correlation.? Ensure accurate ingestion and processing of events from... More monitoring tools.? Assist in tuning thresholds, filtering noise, and improving alert quality.? Support the full alert lifecycle, including creation, acknowledgment, remediation, and closure.CMDB & Service Mapping Support? Apply CMDB fundamentals to correctly associate events and alerts to Configuration Items (CIs).? Understand CI relationships and dependencies to support meaningful alert correlation.? Collaborate with CMDB and Service Mapping teams to ensure data quality required for Event Management.ITOM & Operations Collaboration? Understand how Event Management fits within IT Operations Management (ITOM).? Support integration with Incident Management for automated or assisted incident creation.? Work closely with IT Operations, NOC, and monitoring teams to align Event Management behavior with operational needs.Documentation & Continuous Improvement? Develop and maintain Event Management documentation, including event rules, alert logic, correlation strategies, and integrations.? Contribute to and help define a standardized onboarding process for integrating new monitoring tools into ServiceNow Event Management, ensuring consistency, governance, and operational readiness across all sources.? Assist in documenting monitoring onboarding standards, including required data elements, CI mapping expectations, validation steps, and operational acceptance criteria.? Help define and document roles and responsibilities related to Event Management (e.g., Administrator, Operator, Monitoring Tool Owner, Platform Owner).? Support the creation and maintenance of segregation of duties models for Event Management, ensuring clear separation between configuration, approval, and operational execution to support auditability and compliance.? Partner with IT Operations, platform teams, and security/governance stakeholders to ensure Event Management processes are well-governed, scalable, and compliant.? Participate in continuous improvement efforts by reviewing Event Management effectiveness, identifying gaps, and recommending process or configuration enhancements.Day to Day:The ServiceNow Event Management Specialist is responsible for supporting, configuring, and operating the Event Management capability within the ServiceNow platform. This role focuses on ensuring reliable event ingestion, effective alerting and correlation, and strong alignment with CMDB and IT Operations Management (ITOM) processes.The ideal candidate has hands-on experience with ServiceNow Event Management fundamentals, understands CMDB concepts, and can administer ServiceNow at a foundational level while working closely with IT Operations and platform teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

INTL - India - SOX Compliance Auditor

A large chemical manufacturing company is looking for an IT SOX Compliance Auditor to join their team. We are looking for an experience ITGC Internals Control Specialist who posses a deep expertise... More in ITGC design, testing, remediation, and has hands on experience with SAP systems. This role requires collaboration with internal stakeholders and external auditors to ensure compliance with regulatory requirements and internal policies. Ownership of these external relationships and partnerships are very important so communication skills, both written and verbal are key. Some responsibilities will include:-Lead the design, implementation and ongoing assessment of IT General Controls-Perform and oversee ITGC testing including user management, change management, IT operation controls. -Serve as the primary liaison with external auditors, supporting audit requests, walkthroughs and evidence submission. -Conduct risk assessments and recommend improvements to strengthen environmentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SAP Analyst - Finance & Integration

The SAP Functional Analyst supports the implementation and continuous improvement of SAP S/4HANA business processes within a highly regulated pharmaceutical environment. This role ensures the... More successful delivery of SAP enhancements and maintains system stability in compliance with FDA, GxP, and SOX standards. The ideal candidate provides functional expertise across integrated business processes?specifically Record-to-Report (RtR), Order-to-Cash (O2C), and Procure-to-Pay (P2P)?facilitating seamless data flow across Finance, Supply Chain, and third-party integrations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Workday Supply Chain PM/Architect

The Supply Chain PM/Architect would support go-live and stabilization activities by helping facilitate and execute the Supply Chain cutover plan as the program transitions through the gold build... More phase. This includes performing high-level testing and validation of the new Workday tenant to ensure all configurations, data, and processes are in place and functioning as expected. In parallel, the role would handle light project management responsibilities such as facilitating meetings, capturing notes and action items, and supporting command-center operations by helping manage ticket volumes, triaging issues, and driving defect resolution through to closure.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Functional Business Systems Analyst

A large fortune 250 retail company in Memphis, TN is looking for a Functional Business Systems Analyst. This resource will be part of an Order Management System (OMS) project that will focus on... More Dropship. This individual will be technical in nature but also responsible for functional responsibilities. Daily tasks may include designing, implementing, maintaining, and optimizing complex systems. The role should manage, enhance and document current OMS / Kibo / Orderful capabilities required to enhance existing technologies and processes for a seamless integration of all necessary processes between Orderful & Kibo with Kibo DropShip. The role should be able to deliver assessments, Scrum management, technical & functional gap analysis as well as engineering components needed to stand up the Drop Ship module. The role would be able to construct end to end scenarios.25% functional conversations25% Managing Sprints 25% assets (code) 25% architectural descriptionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ITGC & SOX Readiness Lead (GRC)- INTL LATAM- Backfill

A client of Insight Global is seeking a highly experienced ITGC & SOX Readiness Lead to serve as the central architect and owner of our IT General Controls (ITGC) program. This is a strategic GRC... More role designed for a hands-on leader who goes beyond checklist testing to partner deeply with Engineering, IT, and Finance to build scalable, defensible, and audit-ready controls.This is not an Internal Audit role. Instead, you will operate as a ?Line 1.5? enablement and readiness leader, responsible for ensuring controls are properly scoped, well-designed, automated where possible, and operating effectively before Internal and External Auditors begin formal validation.You will own the full ITGC readiness lifecycle?from scoping and control design to interim self-testing, remediation, and audit coordination?ensuring predictable outcomes and eliminating last-minute surprises.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Junior Data Analyst

We are seeking a Junior Data Analyst to support the IT Finance organization by assisting with data analysis, reporting, and financial insights related to technology spend, budgeting, and forecasting.... More This role partners closely with IT Finance, Technology, and Program Management teams to ensure accurate data, clear reporting, and timely insights that support financial decision-making.This is an excellent opportunity for an early-career analyst to develop strong data, financial, and stakeholder engagement skills within a large enterprise IT environment.Pay ranges from $6-8/hr based on qualifications and years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Support Analyst

We are looking for two strong Technical Support Analyst to join a Service Desk team - one shift will be 9-6PM CST and another 10-7PM CST. This role supports a globally recognized, full-service law... More firm known for handling high-stakes litigation, complex transactions, regulatory matters, and cross-border disputes for leading companies and financial institutions. With a strong footprint across major U.S. legal markets and key international hubs in Europe and South America, the firm operates at the intersection of law, business, and global commerce. Its practices are consistently top-ranked by Chambers, The Legal 500, Benchmark Litigation, and Lawdragon, with attorneys frequently recognized among the leading litigators and dealmakers worldwide?making it an ideal environment for professionals who want exposure to sophisticated matters, elite legal talent, and work that truly moves the needle.This role can sit remotely near Chicago, IL, New York, NY, Washington, DC, Los Angeles, CA, San Francisco, CA, Silicon Valley (Redwood City), CA, Dallas, TX, Houston, TX, Miami, FL, and Charlotte, NC. The role will be mostly remote, with the occasional in office meeting. The shifts will be Monday - Fridays. The role will provide technical support and service with a high degree of customer service, technical expertise, and primary understanding of the law firm environment and associated applications. Ensure customer satisfaction with services rendered.Key ResponsibilitiesServe as the first point of contact for Information Services support via MS Teams telephony and email, delivering a high-quality customer experience.Troubleshoot and resolve hardware and software issues across Microsoft 365, remote connectivity, networking, security, mobile devices (Intune), iManage, Adobe, and related applications.Use advanced troubleshooting techniques, including remote access, to diagnose issues, identify root causes, and implement effective solutions.Communicate clearly and professionally with both technical and non-technical users; provide timely updates and thorough documentation.Achieve service targets, including 85% first-contact resolution (FCR).Manage and resolve assigned tickets within the incident tracking system, ensuring accurate records and knowledge documentation.Identify recurring issues and trends; proactively recommend improvements or training opportunities.Participate in team training, knowledge sharing, project work, and provide backup support as needed.Support new technology rollouts by assisting and training end users.Compensation:$18-20/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior ITSM ServiceNow Analyst

The ITSM Process Analyst ? Sr ServiceNow Engineer is responsible for working within the team to own and govern IT Service Management (ITSM) processes across the organization, ensuring alignment with... More ITIL best practices. This role chairs key process governance meetings such as the Change Advisory Board (CAB) and Major Incident Reviews, while also providing hands-on configuration and administration of ITSM workflows within ServiceNow. The ideal candidate combines process vision & leadership along with technical expertise within ServiceNow to drive continuous improvement and operational excellence. This position will report to the Senior IT Manager, Production Operations.ResponsibilitiesProcess Ownership & Governance? Own and maintain ITSM processes including Incident, Problem, Change, Request, and Knowledge Management.? Chair and facilitate governance meetings such as CAB, Incident Review, and Problem Review.? Ensure compliance with ITIL best practices and organizational policies.? Define and monitor KPIs, SLAs, and OLAs for ITSM processes.ServiceNow Configuration & Administration? Configure and maintain ITSM modules in ServiceNow (Incident, Change, Problem, CMDB, etc.).? Develop workflows, business rules, and automation to optimize service delivery.? Collaborate with developers and stakeholders to implement enhancements and integrations, especially with our ServiceNow IT Service Portal and bolt-on modules (I.e. HAM, SAM) ? Assist in the effective setup and workings of ServiceNow User Data/tables with LDAP, AD, etc.Continuous Improvement? Analyze process performance and identify opportunities for improvement.? Drive adoption of ITSM processes across IT teams and business units.? Maintain process documentation and deliver training sessions for stakeholders.Reporting & Analytics? Generate and present reports on ITSM performance metrics.? Provide insights and recommendations to leadership based on data trends.Salary: $100-130kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE HRIS Analyst

- A customer is seeking a fully remote HRIS Analyst. This role will serve as a strategic partner between HR, Payroll, and IT, ensuring HR processes are aligned with enterprise IT standards for... More security, auditability, and scalability. This role is critical in helping modernize and streamline HR systems while maintaining strong relationships with HR and Payroll stakeholders. - The ideal candidate brings a consulting mindset, deep technical expertise in UKG Pro with ADP and LMS integrations, and the ability to navigate complex organizational dynamics. Success in this role requires the ability to build trust, understand current-state processes, and guide teams toward more standardized, secure, and efficient future-state solutions. - Partner closely with HR and Payroll to understand existing processes and identify gaps relative to IT, security, and audit requirements - Provide thoughtful recommendations to align HR workflows with enterprise IT standards while respecting functional ownership - Act as a trusted advisor, helping HR understand why certain processes must follow IT governance models - Influence without authority, guiding teams toward adoption of standardized processes and controls - Serve as the primary subject matter expert for UKG Pro, including configuration, enhancements, and ongoing optimization - Manage and support integrations between UKG Pro, ADP, LMS platforms, and other HR-related systems - Support multiple platform versions and integration patterns as systems evolve - Develop and maintain reports, dashboards, and analytics within UKG Pro to support HR, Payroll, and leadership needs - Can pay up to $130,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less