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Day-to-Day:Insight Global is looking for an IT Manager to support a manufacturing organization with complex operational and technology needs. This role leads a multi-disciplinary IT team responsible... More for supporting core infrastructure, applications, and manufacturing systems. The IT Manager partners with business and technical stakeholders to ensure IT services are reliable, scalable, and aligned with operational objectives.Day-to-day activities focus on people leadership, operational oversight, and execution of IT initiatives, including improving system stability, strengthening governance and controls, and supporting ongoing technology evolution. The role requires balancing strategic priorities with hands-on leadership while operating in a fast-paced manufacturing environment.Job Duties and Responsibilities:? IT Leadership & Team Management: Lead, develop, and manage a team of ~15 IT professionals; set performance expectations and make tough personnel decisions as needed.? Infrastructure & IT/OT Architecture: Own and standardize IT/OT architecture including servers, switches, WiFi, and DRaaS with a focus on robustness and reliability.? Manufacturing Systems Oversight: Oversee a highly complex MES environment (primarily Solidat with some internally developed components).? ERP Leadership: Support ERP operations and play a key role in preparation and execution of the upcoming QAD ERP migration.? Audit & Compliance Ownership: Own IT audit readiness and execution for SOX, IT general controls, and TISAX with an ?always audit-ready? mindset.? Project Execution: Lead multiple concurrent IT initiatives with a strong focus on follow-through, delivery, and accountability.? Stakeholder Engagement: Act as a trusted IT leader for senior management, group leads, and shop-floor personnel.? Emerging Technology Support: Provide leadership alignment for UNS / MQTT cloud data ingestion initiatives and enterprise data integration efforts.Compensation: $130k to $180k per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Answers Help Desk phone and creates support tickets.? Creates and monitors support cases submitted via email.? Sets up and maintains IT asset inventory.? Facilitates creation and maintenance of IT... More documents, job aids, checklists, and resource materials for software tasks.? Provides technical support, training, and guidance to center staff on supported technology solutions and applications.? Manages and assists in the implementation of new networks, computers, and software applications.? Works with the company's Data Center, computer maintenance companies, and software vendors to resolve problems.? Helps identify and clarify issues with SPAMIS, CIS, OASIS, EPMS, and other Data Center systems; collaborates with DC to resolve them.? Ensures CIS systems comply with company policies and that staff regularly check CIS and SPAMIS/Data Center interfaces for errors.? Identifies and tracks hardware and software problems until resolved; makes recommendations to Senior Management and escalated IT support as needed.? Assists staff in acquiring new computer equipment and peripherals per company policies.? Assists with computer cabling in compliance with Data Center specifications.? Ensures EPMS contains accurate and up-to-date information about the center?s automated equipment.? Collaborates with corporate IS staff on installation of company-developed applications.? Obtains and maintains training resources for center staff.? Provides individual and group instruction on the use of equipment, software applications, and network features.? Maintains current knowledge of updates and requirements from the Data Center regarding network systems and hardware.Provides assistance to other company centers, as applicable and requested.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking IT Technicians to support a large client. In this role, technicians will provide level 1 help desk support by responding to and resolving tickets through Zendesk, escalating... More issues as needed, and ensuring clear, accurate communication throughout the ticket lifecycle. Daily responsibilities include troubleshooting and repairing devices such as workstations, laptops, printers, phones, and handheld devices, as well as resolving networking issues related to Wi-Fi and wired connectivity. Technicians will also manage user access by creating and maintaining user IDs, email accounts, and building access credentials, while supporting device management tasks such as new equipment setup, workstation configuration, inventory tracking, and check-in/check-out processes. Additional responsibilities include assisting with application support tasks like reopening purchase orders, deleting item profiles, generating return labels and commercial invoices, and resolving order or shipping issues. This role requires close collaboration with the operations team to monitor and maintain critical warehouse technology, ensuring seamless day-to-day operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Compliance Senior Manager local to Richmond, VA, or Raleigh, NC. This lead is highly skilled in Computer Systems Validation (CSV) with strong GxP experience and... More responsible for the development, maintenance, and communication of global policies, procedures, best practice guidance and appropriate risk-based methodologies. They will work closely with Business Units, IT teams, Quality, and Regulatory functions to define computer system validation requirements and ensure IT project delivery, application management and change management solutions, including Veeva applications, are managed in compliance with Pharmaceutical and Manufacturing industry regulations and department procedures. This lead must have 7+ years' experience in: pharmaceutical business processes with manufacturing and IT solutions, working with pharmaceutical industry regulations and guidelines (FDA 21 CFR Part 11, EU Annex 11, GxP, GAMP), a Computer Systems Validation (CSV) role, inspecting GxP's by regulating authorities, working with IT validation document repository, electronic signature solutions, IT application development, and supporting Veeva within a regulated environment. Experience supporting Veeva applications, Manufacturing Execution Systems (MES), and participation in regulated system implementations such as Laboratory Information Management Systems (LIMS) is important. Experience working within compliance on a global scale is also essential. Day to day responsibilities include: determining strategy for IT compliance governance, partnering with IT leadership on business initiatives and supporting IT compliance team members to improve technical abilities and career development, maturing IT documentation, reviewing and approving IT governance and procedure documents, providing CSV and system implementation expertise to the Business Units and IT functions, providing oversight by coordinating IT risk reviews with the IT leadership team and stakeholders, and being the IT contact for internal, financial, and ITGC audits. The salary for this role ranges from $155,000-$170,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Service Desk Support Analyst provides frontline support for incidents and service requests, managing a high volume of tickets while maintaining strong user satisfaction. They apply incident,... More problem, and service management best practices to resolve issues efficiently and prevent recurring problems. The role includes supporting and improving IT processes such as onboarding, offboarding, and change management across the organization. The analyst works independently with business stakeholders, communicating clearly and professionally while delivering reliable technical support. They also collaborate with the IT support team to continuously improve service desk operations and contribute to the team?s long-term growth and maturity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior IT GRC Specialist to join one of their clients in Dallas, Texas. The Sr. IT GRC Specialist will support the Information GRC team, reporting to the Sr. Director of... More IGRC within the Information Risk Management organization. This role is responsible for assisting with the execution of IT control training, remediation activities, and supporting IT compliance assessments. The ideal candidate will have strong IT audit experience, exceptional communication skills, hands-on knowledge of IT controls, extensive documentation capabilities, and the ability to work collaboratively to drive remediation and training initiatives. Day to Day responsibilities include: ? Assist in the execution of IT control training programs for IT and business stakeholders.? Support remediation efforts for IT control deficiencies, including tracking, documentation, and follow-up.? Collaborate with IT teams to analyze processes, risks, and controls, and recommend practical solutions for remediation.? Maintain and update IT process and control documentation to support compliance with SOX, internal policy, and regulatory requirements.? Act as a resource for IT audit engagements, supporting evidence collection, issue resolution, and communication with audit teams.? Help assess alignment of IT controls with frameworks such as COBIT, ITIL, and NIST.? Contribute to root cause analyses and identify opportunities for process improvement in IT risk and compliance programs.? Support the IGRC team in project management for compliance assessments and remediation initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview: Insight Global is seeking an IT Project Manager who will lead IT infrastructure and network operations across two hospitals in Washington, DC. This is a hands-on leadership role with no... More direct reports, ideal for someone currently in an Assistant Manager, Supervisor, or IT Management position within a healthcare institution.The ideal candidate is super sharp, thrives in fast-paced environments, and can stabilize complex IT ecosystems while collaborating with physicians and clinicians. You will lead projects, manage vendors, and ensure operational excellence across infrastructure, security, and IT operations.We are looking for someone who is not only technically skilled but also a strong technical journalist, able to clearly document processes, communicate complex technical concepts in simple terms, and produce concise, accurate reports for leadership and stakeholders.Key Responsibilities: ? Oversee the operational integrity, performance, and security of IT infrastructure, including networks, servers, and cloud environments.? Lead projects and meetings with internal stakeholders and external vendors.? Manage IT operations across service desk, biomedical devices, and enterprise systems (Cerner, Microsoft 365, Cisco telephony, Dell desktops).? Drive initiatives in infrastructure, information security, and project management.? Troubleshoot complex technical issues and ensure timely resolution.? Collaborate with physicians, clinicians, and corporate IT teams to align technology with clinical needs.? Document technical workflows, create clear reports, and communicate updates effectively to leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

In this role, you will work closely with IT, Security, and Risk stakeholders to ensure technology risks are effectively identified, assessed, and managed across the enterprise. You will facilitate IT... More RCSAs, document risks and controls within ServiceNow IRM, and track remediation of issues resulting from assessments and audits. You will regularly prepare dashboards and risk reports for leadership, support audit evidence requests, and help enhance GRC processes through automation and tool optimization. Your work directly contributes to maintaining a strong, sustainable, and compliant IT control environment within a financial services organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Director of IT Service Delivery, for a full-time opportunity with a Managed IT Services Provider in the Wayne, PA area. This person will Direct 6 Service Desk pods... More (approximately 6-20 resources per pod), along with an off-shore L1 team that support a wide array of clients. This Director will continue to improve on processes and procedures for the Service Desk, and will also build relationships with clients directly. They will own the execution and continuous improvement of IT service delivery across client environments, ensuring services are delivered consistently, efficiently, and in alignment with service level agreements (SLAs), KPIs, and contractual commitments. Additionally, this Director will monitor service performance metrics and operational data to proactively identify risks, recurring issues, and service gaps. Occasional travel to client sites and other offices will be part of this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Technician to join a leading construction company onsite at the Calgary office, 5 days a week. This is a fast-paced, dynamic role requiring adaptability, strong... More troubleshooting skills, and a customer-focused mindset. Responsibilities include providing first-level support, managing 20?30 daily ServiceNow tickets, general IT-related queries and resolving hardware/software issues such as computer setups, boardroom AV, and Teams configurations. This is a 6-month contract with the intention to convert to full-time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less