Job Search Results for amazon

Insight Global is looking for a Senior Telephony/Amazon Connect Engineer for a top financial client in the Des Moines area. This person will:Own the architecture and roadmap for Amazon Connect and... More Salesforce Service Cloud Voice, ensuring reliability, scalability, and security.Design, build, and maintain contact flows, routing strategies, queues, Lex bots, call recording/transcription, and analytics (e.g., Contact Lens).Implement and govern Salesforce Voice configuration: Omni-Channel routing, agent setup, call controls, call dispositioning, transcripts, and visibility.Build integrations and event-driven services using AWS (Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch), and Salesforce (APIs, Platform Events, Flows).Production support of Amazon Connect contact centers and Salesforce Service Cloud Voice.Participate in an on-call rotation and support after-hours production releases.Support incident response, root-cause analysis, and post-mortems; produce standards and documentation; mentor engineers.Establish observability and SLIs/SLOs for voice quality and platform health; automate alerts, dashboards, and runbooks.Partner with Network/Security to ensure QoS, identity/SSO, and least-privilege IAM across environments.Deliver self-service reporting and dashboards for operations leaders (AHT, ASA, service levels, occupancy, contact outcomes, agent performance). The hourly pay rate for this role will be $55-70/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Come join one of the largest news companies in the US! Design, deploy, and maintain AWS-managed and on-prem/cloud-hosted databases including:o Amazon RDS (PostgreSQL, MySQL, Aurora, and Oracle... More engines)o Amazon DynamoDBo Amazon ElastiCache (Redis and Memcached)o Amazon DocumentDB and MongoDBo Amazon OpenSearch Service (formerly Elasticsearch Service)o Standalone Oracle Database environments? Manage RDS clusters, snapshots, and instances, ensuring data integrity, availability, and recovery readiness.? Architect, implement, and maintain database monitoring, automation, and scaling strategies using AWS-native and third-party tools.? Partner with engineering, DevOps, and analytics teams to deliver secure, highperforming, and cost-efficient database solutions.? Lead database migrations, upgrades, and disaster recovery planning with minimal downtime.? Implement and optimize backup, replication, and sharding strategies for multiregion and high-throughput workloads.? Continuously assess emerging technologies and propose data modernization and optimization strategies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role sits at the intersection of business and technology, focused on improving how digital commerce operates across Amazon, Walmart, and internal brand platforms.The Digital Experience Lead will... More not build or configure systems directly but will drive process improvements, define requirements, and recommend technology solutions that enable faster, more efficient digital commerce execution.This individual will play a key role in streamlining product content workflows, improving data visibility, and identifying automation opportunities across a complex, cross-functional environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Position OverviewWe are seeking an experienced Fleet Manager to oversee maintenance, operations, and performance of a semi-trailer fleet in Antioch, IL. This role is ideal for candidates coming from... More large-scale fleet environments (Walmart, Amazon, or similar) who have progressed from Maintenance Manager or Shop leadership roles and bring strong operational oversight, team leadership, and preventative maintenance expertise.________________________________________Key Responsibilities?Oversee daily operations of the semi-trailer fleet, ensuring safety, uptime, and cost efficiency?Manage and lead maintenance teams, including technicians and shop personnel?Drive preventative maintenance programs and ensure timely repair execution?Monitor fleet performance, downtime, and maintenance KPIs to optimize operations?Ensure compliance with DOT regulations, safety standards, and company policies?Coordinate scheduling of maintenance, inspections, and repairs to minimize disruption?Manage vendor relationships, parts procurement, and service contracts?Develop and implement process improvements within the shop and fleet operationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The E-Commerce Marketing Manager will lead the direct-to-consumer e-commerce marketing function for a high-volume, multi-SKU food business operating on Shopify. This role is responsible for strategic... More leadership and people management, overseeing a cross-functional marketing team based in the United States and Korea. The ideal candidate brings strong experience scaling and optimizing non-Amazon e-commerce businesses, with the ability to manage teams, analyze performance, and drive sustainable growth.This role reports into senior leadership and partners closely with the VP of Growth. The position is fully onsite in Carson, CA.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Lead Business Systems Analyst to support one of the leading banks, focused on advanced contact centre transformation initiatives. This individual will act as a senior SME... More and strategic contributor, driving the design, integration, and optimization of CCaaS (Contact Centre as a Service) solutions, including AIVA, Agentic AI, chat, and CRM platforms.This role is highly cross-functional and requires end-to-end ownership across solutioning, integration strategy, and delivery, partnering closely with business, architecture, and engineering teams.Key Responsibilities include the following:Strategic Requirements LeadershipLead engagement with business stakeholders to define, challenge, and refine requirements across contact centre operations and digital channels. Drive alignment between business needs and scalable technical solutions.Solution Design OwnershipPartner with architects and engineering teams to shape and influence solution design across CCaaS platforms (Genesys, Amazon Connect, NICE, etc.), AI-driven assistants, chat, and CRM integrations. Ensure alignment with enterprise architecture and long-term roadmap.End-to-End Data & Integration LeadershipOwn the definition, documentation, and governance of data flows, API integrations, and system interactions across complex contact centre ecosystems. Ensure data integrity, security, and scalability across platforms.Delivery Leadership in Agile EnvironmentAct as a lead BSA within Agile pods, driving backlog prioritization, facilitating design sessions, and ensuring successful delivery through build, integration, and deployment phases. Remove blockers and guide teams toward solution outcomes.SME Guidance & Stakeholder InfluenceServe as a trusted advisor and escalation point for contact centre technology decisions, influencing stakeholders across product, engineering, and business teams.Mentorship & Team LeadershipMentor junior BSAs and team members, establish best practices, and elevate overall capability in contact centre analysis, data mapping, and solution delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an AI Engineer for an Enterprise client focused on building and operationalizing custom AI and machine learning models for an advanced agentic platform. This role is 100%... More dedicated to AI model design, testing, and deployment. The engineer will work hands-on creating new models, supporting existing custom models, and collaborating closely with data scientists to bring AI solutions into production using Amazon SageMaker and Dataiku. This is an excellent opportunity for a true AI/ML engineer who wants to work on modern agent systems, custom MCP development, and next-generation AI technologies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a senior performance marketing manager, you will be focusing on acquiring high quality customers for the STARZ Prime Video channel by developing strategies and executing within the Amazon... More self-service ecosystem. The ideal candidate is an analytical and strategic thinker with high attention to detail, but also has an ability to think creatively (attention to visuals, ability to write copy, etc). Our ideal candidate for this role already has a strong foundation of knowledge in the performance marketing space, and has a proven track record of yielding impactful performance-oriented results. In this role, you will act as the primary strategic thinker for your channels.Act as a strategic thinker and optimize large-scale digital marketing campaigns across all self-serve Amazon productsPartner with senior leaders in developing and working toward ROI goals with an eye on maximizing LTV and reducing CACHave a strong command of the numbers on your channel - be the first line of defense in reading and addressing shifts in performance trendsFormulate new strategies, and build out a testing schedule to maintain platform growthWork cross-functionally with our Creative, Media, and larger Amazon teamsAllocate a multi million dollar budget across a number of placements based on real time data and forecasted trendsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for an International Marketplace Manager to join their team in Bellevue, WA. you will be responsible for overseeing and driving the growth, strategy, and operational excellence... More of our marketplace platforms, including Amazon (Seller Central FBA) on a global scale. You will join a team of talented professionals, collaborate with cross-functional teams, and ensure that our platform continues to deliver value to both buyers and sellers across all international markets. You will develop and execute the international marketplace strategy aligned with the company's overall goals and vision and own the Amazon strategy across all markets. You will identify new market opportunities and evaluate expansion plans in collaboration with market research and analytics teams and Efficiently onboard new products onto different global online marketplaces, ensuring accurate and compelling product descriptions, images, specifications, and pricing information. You will utilize all available tools to effectively and successfully manage Amazon FBA marketplaces and monitor and analyze key performance metrics to identify areas for improvement and implement necessary changes. You will identify target markets and devise market entry strategies, considering cultural nuances, regulatory requirements, and local competitive landscapes and collaborate with marketing and sales teams to promote the marketplace to a global audience and drive user acquisition. This team goes into the office four days a week which is a requirement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for an International Marketplace Manager to join their team in Bellevue, WA. you will be responsible for overseeing and driving the growth, strategy, and operational excellence... More of our marketplace platforms, including Amazon (Seller Central FBA) on a global scale. You will join a team of talented professionals, collaborate with cross-functional teams, and ensure that our platform continues to deliver value to both buyers and sellers across all international markets. You will develop and execute the international marketplace strategy aligned with the company's overall goals and vision and own the Amazon strategy across all markets. You will identify new market opportunities and evaluate expansion plans in collaboration with market research and analytics teams and Efficiently onboard new products onto different global online marketplaces, ensuring accurate and compelling product descriptions, images, specifications, and pricing information. You will utilize all available tools to effectively and successfully manage Amazon FBA marketplaces and monitor and analyze key performance metrics to identify areas for improvement and implement necessary changes. You will identify target markets and devise market entry strategies, considering cultural nuances, regulatory requirements, and local competitive landscapes and collaborate with marketing and sales teams to promote the marketplace to a global audience and drive user acquisition. This team goes into the office four days a week which is a requirement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less