Job Search Results for desktop support

We are seeking a highly skilled and experienced Desktop Support Engineer to join our dynamic IT team. This role is responsible for providing technical support and assistance to end-users for... More hardware, software, and network-related issues. The ideal candidate will have strong problem-solving skills, a deep understanding of desktop systems and applications, and the ability to work effectively under pressure.?Provide first and second-level support to users for desktop and laptop hardware, software, and peripheral issues.?Install, configure, and maintain Windows and Mac OS environments, along with applications such as Microsoft 365, and antivirus tools.?Troubleshoot and resolve hardware and software issues in a timely manner, either remotely or on-site.?Manage user accounts, permissions, and access rights in Active Directory and other directory services.?Assist with onboarding/offboarding of employees, including hardware provisioning and account setup.?Perform routine maintenance, updates, and patches on devices to ensure system integrity and security.?Collaborate with other IT team members to support network infrastructure.?Maintain accurate documentation of issues, solutions, and standard operating procedures.?Other projects and responsibilities as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Senior Desktop Support Technician, your daily tasks will vary based on ticket complexity. You will provide Tier 2 and Tier 3 escalation support, mentor junior team members, and manage deployment... More infrastructure. A significant part of your role includes working with deployment tools such as WDS, MDT, Windows ADK, WSIM, and WICD to create and deploy standardized OS images across enterprise endpoints.You will assist in scripting automated deployments, customize answer files for unattended installations, and create provisioning packages for specific configurations. You will also collaborate with system administrators to ensure smooth deployment pipelines and troubleshoot imaging issues.Duties and Responsibilities:?Support end-users with hardware, software, and network issues both on-site and remotely (approx. 1700 users)?Manage and resolve service tickets, documenting solutions in detail?Monitor hardware, software, and licenses; recommend upgrades or purchases?Manage VOIP Phone Systems?Administer server applications like Faxing, FTP, Printing, DNS, DHCP, etc.?Build, maintain, and deploy standardized operating system images using Windows Deployment Services (WDS), Microsoft Deployment Toolkit (MDT), and Microsoft Intune.?Utilize Windows Assessment and Deployment Kit (ADK) tools, including Windows System Image Manager (WSIM), to create customized unattended installation files.?Design, build, and deploy Windows provisioning packages using Windows Imaging and Configuration Designer (WICD) for varied deployment scenarios.?Automate repetitive and large-scale tasks using PowerShell or similar scripting tools to streamline deployment and configuration.?Utilize PowerShell or other scripting tools to automate deployment and configuration tasks?Conduct onboarding training for new hires and ensure proper device provisioning?Evaluate and configure new OS features and enterprise applications?Create, troubleshoot, and manage Group Policies (GPO)?Provide support for all printer types including Zebra and multifunction copiers?Participate in on-call rotation for after-hours support?Mentor and train junior technicians?Work with third-party vendors to resolve complex hardware/software issues?Administer NTFS and shared folder permissionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a motivated and skilled Desktop Support Technician to join our team. In this role, you will provide first-level technical support to our internal clients/customers, resolving hardware... More and software issues, and ensuring their technology runs smoothly. You will be the face of our technical support team, delivering excellent customer service and technical solutions both in person and remotely for all onsite employees who are experiencing any technical issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Desktop Support Technician to work ON-SITE for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer... More equipment and providing support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This technician will also be relied on for various projects ranging from go-live and deployment support, to windows upgrade support. This individual may be needed for the support of the client's new clinics throughout OC / LA / IE.1. Work Environment - Functional Demands Work Environment - Functional DemandsLight - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).2. Physical Activity Requirements Physical RequirementsOptionsBendingOccasionalCarry ObjectsOccasionalClimbingOccasionalKeyboard use/repetitive motionFrequentPinching/fine motor activitiesOccasionalPush/PullOccasionalReaching forwardOccasionalReaching overheadOccasionalSittingOccasionalSquat/kneel/crawl (Squad & Knee)OccasionalStandingOccasionalTalk or hearContinuousTaste or smellNot ApplicableTwistingOccasionalWalkingOccasionalWrist position deviationNot Applicable3. Physical Activity Lifting Physical LiftingPhysical Lifting PoundsLifting (Floor to waist level) - Occasional 0-35%From 11-25 PoundsLifting (Waist level and above) - Occasional 0-35%From 11-25 PoundsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global?s customers is looking to onboard 2 Desktop Support Technicians to their team in Irvine, CA. They will have strong focus on imaging and deployment is ideal for someone who... More thrives in a fast-paced environment, values collaboration, and is passionate about delivering excellent customer service. They will perform system imaging and deployment using SCCM and other desktop support tools, provide technical support for Windows OS, VPN, and Active Directory (AD) environments, and manage and resolve support requests via ServiceNow. This is a 12 month contract and will be required to come onsite 5 days a week in Irvine, CA.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first point of contact for technical support requests,... More assisting employees both onsite and remotely. You?ll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365, Active Directory, Azure/Entra, and a variety of hardware and software tools.Responsibilities include:- Provide first-level support for account access, password resets, email, and basic networking issues - Diagnose and resolve technical problems involving computer hardware, peripherals, and software - Deploy, configure, and support Windows and macOS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and ensure equipment is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when needed - Follow IT security, privacy, and compliance policies to safeguard systems and data - Assist with onboarding and offboarding tasks, including workstation setup and account provisioning Expected pay: $29-$36/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all... More desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking experienced advanced Desktop Support Technician. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and... More fast-paced work environment. IG needs individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician.The role is responsible for Desktop Support, and some AD group policy administration.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a desktop support analyst local to the Tampa area to work on-site 5 days a week. This IT support role involves providing on-site, remote, and phone assistance to business... More partners, managing hardware and software installations, troubleshooting, configurations, and upgrades. The position requires addressing and escalating technology-related issues, ensuring timely resolution, creating support documentation, and maintaining professional communication. Additionally, the role includes organizing, maintaining, and tracking equipment and parts for repair and replacementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Desktop Support Technician role presents an opportunity to solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff. Specific... More responsibilities include:Provide technical support for users of desktop hardware and software; users can be in remote locationsTroubleshoot application issues including viruses, hard disk diagnostics and file repair, data encryption, and SMS reportingTroubleshoot printers and copier interfacesTrack and resolve incidents and requests in an incident management systemPerform a variety of support activities including inventory and coordination with outside technology vendorsWork overtime hours, weekend hours and on-call hours as requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less