Job Search Results for desktop support

Insight Global is looking for a Desktop Support Specialist to join one of our largest electrical providers in Dallas, TX. This role will support multiple markets within the Dallas Fort-Worth... More metroplex. This candidate should have experience with Windows 11. Having an A+ certification is preferred.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

As a Senior Desktop Support Technician, your daily tasks will vary based on ticket complexity. You will provide Tier 2 and Tier 3 escalation support, mentor, and train team members on unfamiliar... More tasks. You will also be responsible for creating imaging, assisting in deployments, collaborating with system administrators, conducting testing, preparing for deployments, working with encryption tools, and troubleshooting hardware like copiers and mail room equipment. You will also work with third-party vendors on break fixes.Duties and ResponsibilitiesSupport end-users with hardware, software, and network issues both on-site and remotely (1700 users)Manage and resolve service tickets, documenting solutionsMonitor hardware, software, and licenses; recommend purchasesManage VOIP Phone SystemsAdminister server applications like Faxing, FTP, Printing, DNS, DHCP, etc.Develop baseline operating system images for deployment using Windows Deployment Services (WDS) and Microsoft Intune (90% Windows, 10% Mac)Utilize PowerShell or other automation tools to streamline repetitive tasksUpdate management on end-user needs and trends regularlyConduct new hire and onboarding trainingConfigure and evaluate new product features within Operating Systems and ApplicationsDevelop, modify, and resolve issues with Group Policies (GPO)Support all types of printers, including copiers and zebra printersParticipate in the IT rotation for after-hours, on-call supportMentor and train junior technicians as neededCollaborate with third-party vendors on complex technical mattersAdminister file and folder NTFS permissions as well as sharing permissionsWillingness to work on an on-call rotationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Located at a big box distribution center, you will be the primary contact for any desktop support-type functions. You will primarily work on internal laptops, tablets, printers, mobility devises,... More voice picking devices, and any other technical hardware that may need troubleshooting/fixing/reimaging/or replacement. Workstation/Laptops/Tablets/Digital displays-Troubleshoot device to determine what repair is needed and then take appropriate resolution steps -Device deploy and collect/return -Preventive maintenance task per scheduled -Re-image of devices -Investigate devices that have fallen off the networkPrinters-Configure new printers -Verify network settings and connection-Work with appropriate teams to ensure printer is setup correctly Voice picking and Mobility Devices -Troubleshooting battery or functional errors -Re-imaging devices-Device remediationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Desktop Support Engineer for one of our largest financial clients in Westlake Village, CA. The Desktop Support Engineers role is to support and maintain in-house computer... More systems, desktops, access, citrix servers, applications and peripherals. This includes installing, diagnosing, repairing, maintaining, upgrading hardware and equipment while ensuring optimal user experience and performance, remote support of user outside our site support . The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Job also will have on call assistance for our clients in states outside onsite support technicians area. Candidate must be flexible and willing to work overtime/off hour on-call support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an on-site support technician in Wilton, CT. This person will be responsible for imaging laptops and computers for a 6 month contract that could potentially be extended... More or converted perm depending on performance.PR $25-28/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based and operational support to all... More corporate end users across the enterprise. Operational responsibilities include providing tier 2 support for laptops and desktops onsite and by using Dameware to support remote end users. Project based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers and machine configurations. This is a great opportunity for a junior to mid-level candidate looking to get into a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and teamwork and the ability to build productive relationships with peers.Compensation: $20.00/hr to $26.00/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Global is seeking a highly polished and experienced IT Support Specialist to join our team on a 6-month contract-to-hire basis. The ideal candidate will possess exceptional... More communication skills and a strong technical background, with the ability to interact professionally with C-Suite individuals. This role requires onsite presence five days a week at our Irving, TX location.Responsibilities: Analyze, diagnose, and resolve technical issues related to laptop and desktop hardware and software. Install, configure, and maintain hardware applications and operating systems. Collaborate with the IT team to ensure the smooth operation of all hardware systems. Provide technical support via help desk tickets, phone calls, or in-person interactions. Troubleshoot computer networking issues, including DNS configurations. Communicate effectively with end-users to provide timely solutions. Utilize ServiceNow for issue tracking and documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

As the primary Desktop Support Technician in the Philadelphia location, you will be expected to work on site 5 days a week. There are about 50 employees working out of this location so you will be... More the go to person for IT relaed issues. You will be responsible for troubleshooting and closing out on average 15-20 tickets a day. You will use Zendesk for the ticketing system. You will be responsible for setting up new hires. unlocking computers, troubleshooting and deploying computers. The hourly pay range is $34.00 - $39.00.Responsibilities:Manage the ticketing queue for the region. Provide immediate, high-urgency support to all end users in the Philadelphia and Washington DC office (MAC/Windows), which will require mobility to handle walk-ups and emergencies in the building.Installs, configures, and upgrades operating systems and software using standard business and administrative packages; may modify specific applications for operational departments.Installs, assembles, and configures computers, monitors, network infrastructure, and peripherals such as printers, scanners, and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.Troubleshoots problems with computer systems and local file servers, including troubleshooting hardware and software, e-mail, network, and peripheral equipment problems; makes repairs and corrections where required.Acts as an advanced technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsourced providers as required.Makes hardware and software acquisition recommendations, including helping users assess needs and providing justification for equipment and services.Assists in instructing staff using standard business and administrative software, including word processing, spreadsheets, and database management; provides instruction or written documentation where required.Ensure prompt resolution of equipment issues through efficient troubleshooting, thorough product knowledge, and proper escalation and communication.Perform equipment installs at multiple office locations, following established procedures to deliver consistent, reliable end-user work environments.Troubleshoot and repair hardware failures and issues related to desktop technologies, such as laptops, desktops, printers, video conferencing, and IP phones.Assist with network setup and configuration, including routers, switches, analog modems, and wireless access control devices..Performs Active Directory & Exchange Messaging tasks using Active Directory and Exchange Management ConsolesManages and completes IT projects individually or on teams as directed by managementExecutive level supportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking experienced advanced Desktop Support Technician. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and... More fast-paced work environment. IG needs individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician.The role is responsible for Desktop Support, and some AD group policy administration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all... More desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less