Job Search Results for desktop support

Provide day-to-day technical support to local and remote employees for?hardware and software issues on their laptops and mobile devices?. Windows and MAC, Iphone & Android.Assist in various IT... More functions such as hardware and software inventory and rolling out new systems to end users/groups?. Maintains passwords, data integrity and file system security for the desktop environment.? Manage asset management, inventory management and shipping and receipt of hardware.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Imaging of laptops and windows based tough pads (SCCM).Scheduling Asset refresh appointments daily to adhere to aggressive timelines.Performing workstation upgrades for WGL employees ensuring all... More data is copied over, applications are installed, printers mapped, testing VPN, etcAsset reclamation of old devices to be properly disposed.Inventor management in ServiceNow by correctly assigning newly deployed assets to respective users and checking-in assets being refreshed. Oversees testing implementation of desktop and mobile devices images, packages, and new configurations. Advises the Manager of test results and configuration options. Works with ITS Business Unit Partners and the Manager of Digital End User Services around Demand Management services for future maintenance and enhancements to software and hardware. Provides post installation / configuration support and troubleshoots Office 365 services (Email/Outlook, Teams, Office Apps, OneDrive).Provide daily / weekly updates to management on the number of assets being refreshed and adhering to the schedules for asset refresh.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large Health System in Georgia is looking for a Biomed Tech to join their team. This team is responsible for non-imaging medical devices (i.e. ventilators, patient monitors, electrosurgical... More equipment, etc.) The Biomed Tech will participate in installation, maintenance and troubleshooting of networked medical devices and their integration with EMR. They will work cross- functionally with the desktop support and network engineering teams.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

? Answers Help Desk phone and creates support tickets.? Creates and monitors support cases submitted via email.? Sets up and maintains IT asset inventory.? Facilitates creation and maintenance of IT... More documents, job aids, checklists, and resource materials for software tasks.? Provides technical support, training, and guidance to center staff on supported technology solutions and applications.? Manages and assists in the implementation of new networks, computers, and software applications.? Works with the company's Data Center, computer maintenance companies, and software vendors to resolve problems.? Helps identify and clarify issues with SPAMIS, CIS, OASIS, EPMS, and other Data Center systems; collaborates with DC to resolve them.? Ensures CIS systems comply with company policies and that staff regularly check CIS and SPAMIS/Data Center interfaces for errors.? Identifies and tracks hardware and software problems until resolved; makes recommendations to Senior Management and escalated IT support as needed.? Assists staff in acquiring new computer equipment and peripherals per company policies.? Assists with computer cabling in compliance with Data Center specifications.? Ensures EPMS contains accurate and up-to-date information about the center?s automated equipment.? Collaborates with corporate IS staff on installation of company-developed applications.? Obtains and maintains training resources for center staff.? Provides individual and group instruction on the use of equipment, software applications, and network features.? Maintains current knowledge of updates and requirements from the Data Center regarding network systems and hardware.Provides assistance to other company centers, as applicable and requested.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Manage VMware Infrastructure:Monitor and maintain VMware vCenter environments, ensuring optimal performance and uptime.Perform routine tasks such as VM provisioning, resource allocation, and... More troubleshooting virtualization issues.Administer VMware Horizon (Omnissa):Support deployment and configuration of Horizon components (Connection Servers, UAG).Handle user access issues and maintain virtual desktop pools.Active Directory Administration:Create and manage user accounts, devices, and Group Policy Objects.Perform periodic audits and ensure compliance with security standards.Windows Server Operations:Install, configure, and maintain Windows Server (2016/2019) systems.Apply patches, monitor performance, and troubleshoot server-related issues.Networking & Troubleshooting:Diagnose and resolve basic networking issues (TCP/IP, routing, switching).Collaborate with network teams for VLAN or firewall adjustments when needed.Messaging & Collaboration Support:Assist with on-premises Exchange and hybrid connectivity to Exchange Online.Support email flow troubleshooting and basic mailbox administration.Storage Management:Monitor and manage enterprise storage platforms (Dell PowerStore, Pure Storage, OsNexus).Perform basic provisioning and assist with replication or DR tasks.File System Administration:Maintain Distributed File System (DFS) configurations and troubleshoot replication issues.Documentation & Reporting:Update system documentation, configuration changes, and operational procedures.Provide status updates and escalate issues as needed.Collaboration & Growth:Work closely with team members on projects and incident resolution.Participate in learning opportunities to advance toward senior infrastructure responsibilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for an experienced GIS Analyst for one of our clients in the Birmingham, AL area. This position will work in a team environment to manage assets within Spires Enterprise... More GIS, including digital work order Asbuilting, facility maintenance, and assurance of data quality. Duties & Responsibilities:Use ESRI/GIS desktop and mobile software to collect construction AsBuilt data and edit map features and correlating attributes to create permanent asset records.Support Data Quality by understanding data requirements and GIS processes.Support data integrity by completing basic editing.Support miscellaneous mapping and data inquiries as assigned.Use Maximo to workflow workorders throughout the AsBuilt lifecycle.Support other departments data requests and special projects using GIS.Conduct testing to support departmental database and application changes.85% in office and 15% in the fieldThey will be helping with project management as they partner with engineers to go over estimatesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a detail-oriented and driven Salesforce Marketing Cloud Email Developer to join a top retail client in the eCommerce and Marketing division. The successful individual... More will have at least 3 years of experience in Salesforce Marketing Cloud to create dynamic, responsive, and personalised email and push notification campaigns. The ideal candidate has strong skills in HTML, CSS, AMPscript, and SQL, plus experience with Journey Builder, A/B testing and tools like Litmus and Movable Ink are an asset. Day-to-Day Responsibilities include:?Develop responsive marketing emails in Salesforce Marketing Cloud (SFMC) using Email Studio.?Code emails using CSS and HTML, ensuring accessibility standards and clean, production-ready code.?Build and assemble emails by pulling existing content blocks as well as create new content blocks and integrating them into approved email templates.?Review Figma creative files and translate them into coded emails, ensuring design fidelity.?Execute and validate segmentation pulls within SFMC, ensuring targeting logic is applied correctly.?Run emails through Litmus for QA and accessibility checks (live text, device rendering checks, link testing, troubleshoot code issues across desktop and mobile clients).?Configure and maintain dynamic content through data extensions, lists, and segmentation logic to deliver localized, personalized experiences.?Create and enhance Journey Builder workflows for both email and push campaigns, ensuring they follow best practices and business logic.?Ensure all emails meet accessibility standards, render correctly across devices, and adhere to brand guidelines.?Understand campaign requirements and develop segmentation rules as needed to build ad hoc promotional emails and email automations.?Leverage Einstein (AI) features within SFMC to optimize sends, analyze performance, and inform next-step recommendations.?In the future, you may support push notification coding. Collaboration in this role:?Work closely with the Email Production Specialist on segmentation requirements, link guides, QA, and ensure CTAs route to correct URLs.?Collaborate cross-functionally with Marketing, Email Production, Product and other CRM partners and external vendors such as Movable Ink.?Participate in team standups, clarify requirements, and ensure timely delivery of email campaigns.?Communicate technical constraints and opportunities to non-technical stakeholders in a clear and accessible way.?Provide support, knowledge sharing, and troubleshooting to fellow developers and production partners.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Provide in-person technical assistance for desktops, laptops, printers, and mobile devices.? Solving, analyzing and updating tickets for effective ticket resolution and reporting.? Resolve incidents... More and requests per Service Level Agreements.? Meets monthly targets for Key Performance Indicators (KPI).? Updates and manages knowledge database.? Maintains computers inventory up to date.? Onsite support for wired and wireless configuration.? Ensure Safran standards related to software baseline and hardware are applied.? Responsible for managing device configuration (laptops, workstations, printers, etc.), also providing preventive and corrective maintenance.? Communicates clearly in both verbal and written correspondence.? Follow up with end users and the business on problem resolution.? Works with Level 3 IT support to conduct tests and evaluate different alternatives.? Interfaces with suppliers to maintain desired functionality, performance and availability in LAN Network.? Resolve non-standard requests.? Collaborates on RCB?s involving workplace resources.? Contribute to SSI Action Plan & Remediation activities.? Contribute to Release Activities like testing, deploying & troubleshooting when needed.? Hardware Lifecycle: Deploy, configure, and upgrade workstations; perform physical repairs or coordinate RMAs for faulty hardware.? Network Maintenance: Patch cables, troubleshoot local connectivity issues, and assist the Network Team with on-site rack/stack and equipment resets.? Software Support: Install and troubleshoot core business apps, OS updates, and security patchesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Construction Superintendent is responsible for the daily operations of the work from planning project activities to overseeing their completion. Generally, tasks include scheduling work to... More proceed according to a strict schedule, coordinating and monitoring subcontractor performance, ensuring work corresponds with contract documents, maintaining a safe work environment, and ensuring construction is done with superior quality.Primary Job Functions:Description:1. Responsible for scheduling construction activities to be performed and overall project completion time based on IAW project plans and specs. Communicate with customers and subcontractors regarding any deviations from the schedule.2. Must have the ability to read and interpret construction drawings to properly direct subcontractors to execution of work.3. Perform difficult and challenging construction and project management functions including planning, directing and budgeting for assigned projects.4. Perform construction and project management administration functions, handling a variety of actions and problems relating to assigned projects. Report project fund status reports, reviews of billing procedures and contractual requirement submittals.5. Assist with project design reviews to accomplish contractual objectives and provide direction and support to subcontractors, support staff, trades and crafts.6. Monitor requirements necessary to obtain progress payments, quantity options, government-furnished property, etc. and/or administers specific phases of complex contracts.7. Responsible for the development of agendas for weekly and both pre-and post-job conferences.8. Perform desktop publishing. Creates and assists in the development of visual presentations for the section.9. Prepare worksheets for cost accounting by analyzing blueprints, plans, and related customer documents. This position will also be consulting with engineering staff and other technical personnel as required.10. Responsible for assisting Site Manager / Project Manager with budgets for assigned projects.11. Responsible for keeping up with current government regulations and commercial trends. Monitors project compliance requirements to ensure compliance with Service Contract Act, Davis Bacon Act and other Federal regulations as required.12. Maintain customer relations through communication both face to face, and digital. Professional appearance is desirable.13. The ability to perform remedial tasks using basic computer software like scheduling, updating reports, and email.14. Responsible for scheduling work and maintaining schedule.15. Perform other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Enterprise Systems Engineer to join the IT department of an AM 100 law firm. The Enterprise Systems Engineer is a hands-on technical role responsible for the design,... More implementation, and ongoing support of the firm?s enterprise applications and endpoint management systems. This position plays a critical part in ensuring the firm?s core systems and user computing environments are secure, reliable, and performant. . The engineer will work closely with IT leadership, cross-functional technical teams, and business stakeholders to implement and support a wide array of enterprise applications and endpoint solutions that align with firm objectives. Responsibilities-Contribute to a customer-first culture that fosters loyalty and satisfaction. Consistently provide courteous, knowledgeable, and timely support to customers, ensuring their needs are met with professionalism and empathy. -Administer, support, and maintain enterprise legal and productivity applications, including document management, conflicts, time entry, and related systems.-Manage the full lifecycle of over 300 legal and productivity applications including configuration, deployment, updates, patching, monitoring, and user support.-Support enterprise-wide endpoint management efforts using Microsoft Intune (Endpoint Manager), SCCM, and Autopilot.-Configure and maintain Windows OS deployments, application packaging, and automated software distribution.-Build and maintain Intune configuration profiles, compliance policies, and administrative templates for centralized device policy management.Implement and troubleshoot integrations between enterprise applications and infrastructure platforms (AD, Entra ID, Exchange, SQL, etc.).-Partner with application owners and vendors to evaluate new solutions, test updates, and coordinate upgrades or decommissioning.-Participate in technical planning for application and system upgrades, lifecycle management, and migration to cloud-based solutions.-Assist in creating and maintaining documentation for system architecture, deployment standards, and operational procedures.-Provide Tier 3 support for escalated incidents related to enterprise systems and endpoints.This role is hybrid, 2 days in the firm's center city Philadelphia office.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less