Job Search Results for desktop support

? Answers Help Desk phone and creates support tickets.? Creates and monitors support cases submitted via email.? Sets up and maintains IT asset inventory.? Facilitates creation and maintenance of IT... More documents, job aids, checklists, and resource materials for software tasks.? Provides technical support, training, and guidance to center staff on supported technology solutions and applications.? Manages and assists in the implementation of new networks, computers, and software applications.? Works with the company's Data Center, computer maintenance companies, and software vendors to resolve problems.? Helps identify and clarify issues with SPAMIS, CIS, OASIS, EPMS, and other Data Center systems; collaborates with DC to resolve them.? Ensures CIS systems comply with company policies and that staff regularly check CIS and SPAMIS/Data Center interfaces for errors.? Identifies and tracks hardware and software problems until resolved; makes recommendations to Senior Management and escalated IT support as needed.? Assists staff in acquiring new computer equipment and peripherals per company policies.? Assists with computer cabling in compliance with Data Center specifications.? Ensures EPMS contains accurate and up-to-date information about the center?s automated equipment.? Collaborates with corporate IS staff on installation of company-developed applications.? Obtains and maintains training resources for center staff.? Provides individual and group instruction on the use of equipment, software applications, and network features.? Maintains current knowledge of updates and requirements from the Data Center regarding network systems and hardware.Provides assistance to other company centers, as applicable and requested.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in Washington is looking for an Information Technology Specialist to join the team on a large government contract. This specialist will be providing information technology field services... More and troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 2-4 tickets a day involving issues with laptops, desktops, printers, phones, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assisting information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through the application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large Health System in Georgia is looking for a Biomed Tech to join their team. This team is responsible for non-imaging medical devices (i.e. ventilators, patient monitors, electrosurgical... More equipment, etc.) The Biomed Tech will participate in installation, maintenance and troubleshooting of networked medical devices and their integration with EMR. They will work cross- functionally with the desktop support and network engineering teams.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Imaging of laptops and windows based tough pads (SCCM).Scheduling Asset refresh appointments daily to adhere to aggressive timelines.Performing workstation upgrades for WGL employees ensuring all... More data is copied over, applications are installed, printers mapped, testing VPN, etcAsset reclamation of old devices to be properly disposed.Inventor management in ServiceNow by correctly assigning newly deployed assets to respective users and checking-in assets being refreshed. Oversees testing implementation of desktop and mobile devices images, packages, and new configurations. Advises the Manager of test results and configuration options. Works with ITS Business Unit Partners and the Manager of Digital End User Services around Demand Management services for future maintenance and enhancements to software and hardware. Provides post installation / configuration support and troubleshoots Office 365 services (Email/Outlook, Teams, Office Apps, OneDrive).Provide daily / weekly updates to management on the number of assets being refreshed and adhering to the schedules for asset refresh.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is searching for an experienced GIS Analyst for one of our clients in the Birmingham, AL area. This position will work in a team environment to manage assets within Spires Enterprise... More GIS, including digital work order Asbuilting, facility maintenance, and assurance of data quality. Duties & Responsibilities:Use ESRI/GIS desktop and mobile software to collect construction AsBuilt data and edit map features and correlating attributes to create permanent asset records.Support Data Quality by understanding data requirements and GIS processes.Support data integrity by completing basic editing.Support miscellaneous mapping and data inquiries as assigned.Use Maximo to workflow workorders throughout the AsBuilt lifecycle.Support other departments data requests and special projects using GIS.Conduct testing to support departmental database and application changes.85% in office and 15% in the fieldThey will be helping with project management as they partner with engineers to go over estimatesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is supporting Orlando Health's Clinical Engineering team in hiring an entry-level Clinical Engineer Technician. This person will:? Perform routine safety checks, scheduled maintenance... More (SM/PM), calibrations, and repairs on diagnostic and therapeutic medical equipment? Utilize service manuals, documentation, and technical resources to troubleshoot and complete repairs or upgrades. ? Support the integration of medical devices with hospital IT systems and networks.? Enter documentation for all completed work to meet FDA, Joint Commission, and hospital regulatory requirements.? Communicate repair status with Supervisors and clinical departments.? Assist with incoming equipment inspections and support occasional after-hours or on-call needs.Maintain a clean, safe workshop area and uphold Orlando Health policies and HIPAA standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are hiring a Service Desk Analyst to provide first-level IT support for employees at a manufacturing facility and remote users across the business. This role handles day-to-day technical issues,... More service desk tickets, and basic system administration.Key Responsibilities- Provide first-line IT support for on-site and remote usersTroubleshoot hardware, software, and connectivity issues- Support desktops, laptops, mobile devices, printers, and peripherals- Install and maintain Windows PCs and related hardware- Manage IT tickets, document issues, and escalate as needed- Track and manage IT assets- Support onboarding and offboarding (equipment setup and recovery)- Perform basic user account and access changes (email, security groups, file access)- Provide first-level support for Microsoft 365 and business applications (ERP exposure a plus)- Assist with plant floor IT equipment maintenance- Support IT projects and occasional after-hours requestsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in downtown Los Angeles is looking for an Infrastructure Engineer to join their small but dynamic team. This person will be responsible for project-based work as well as handling tickets,... More reaching about 10-15 tickets on busier days. Day to day responsibilities include:- Designs, implements, administers and supports cloud, systems and network environments- Integrates IT systems; Leads efforts to create network redundancy and scalable network- Administers and supports Microsoft, Dell, Cisco, Veeam, and VMware technologies- Prepares and maintains detailed documentation of network configurations and cabling layouts, hardware equipment, etc.- Organizes and maintains hardware equipment, cables, racks, and cabinets in the data center- Designs agency desktop/laptop computer configurations- Recommends design improvements and modifications to the network and related systems to align with the organization?s changing needs- Maintains all forms of network storage- Designs, develops and migrates applications to a Cloud environment running on AWS, Azure, etc.- Advocates across organization with hands-on Cloud adoption best practices, Cloud security best practices and Cloud maintenance/upgrade practices- Responsible for data backup operations and follows procedures to ensure that all data backups are successful, secure and recoverable- Serves as back up to Help Desk support; Provides end user technical assistance and support as necessary- Develops security policies and information protection strategies- Performs information security risk assessments and serves as the internal IT auditor for information security processes- Anticipates new security threats and stays up to date with evolving infrastructures- Monitors security vulnerabilities, threats and events in network and host systemsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for highly motivated full stack engineer with a variety of hands-on experience to explore existing and emerging technologies to drive Financial Center modernization efforts. This... More individual contributor will be part of small team of technically strong individuals who support industry leading, multi-year, multi-gen teller transformation effort working on projects, trouble shooting, and developing proof of concepts. Industry leading applications developed by this team enable Financial Center associates to service clients using both desktop and iPads. The candidate must be able to document and communicate findings and options to all levels of the organization from both the technology and business. Typically requires 5-7 years of experience. Must have a bachelor?s degree or equivalent degree is required.This role involves working with scrum teams and stake holders to oversee the code releases in the bank. As a developer he/she will apply industry accepted coding practices for improving code quality of applications as per the Design Document and helping in implementing them in production environment. Also responsible to analyze and design solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to add a Tableau Administrator to a long-term analytics and reporting environment supporting a large, enterprise user base in the St. Louis, MO area. This role is focused on... More owning and operating the Tableau Server platform, not ad-hoc dashboard development or short-term project work. The environment has been in place for several years and supports critical business reporting across the organization.This Tableau Administrator will be fully embedded within a U.S.-based technology organization, working closely with internal technical teams, data stakeholders, and business users, including senior leadership. The role requires someone who is comfortable operating in a production environment with high visibility and accountability, and who understands the importance of stability, security, and performance in an enterprise analytics platform.Day-to-day responsibilities include administering and maintaining Tableau Server in a Linux and AWS environment, monitoring system health and performance, managing user access and licensing for a large population, and troubleshooting server-side issues related to performance, connectivity, or data integration. The administrator will regularly collaborate with business partners to ensure dashboards are accurate, accessible, and backed by reliable data sources.The team operates in a structured but practical delivery model, with lightweight check-ins and close collaboration between technical and business stakeholders. This allows the Tableau Administrator to spend the majority of their time focused on hands-on administration, performance tuning, and problem-solving, rather than excessive process or overhead.While the environment values strong fundamentals over specific tooling, experience with Tableau Server, Linux, AWS, and SQL is essential. This role is intended for someone who wants to be a long-term owner of the Tableau platform, deeply integrated into the organization, rather than operating in a siloed or ticket-only capacity. The administrator will have opportunities to support both ongoing platform optimization and future enhancements as the analytics environment evolves.There is an expectation that this individual brings a strong sense of ownership, is comfortable explaining technical processes (such as walking through a Tableau Server installation or upgrade in AWS/Linux), and can contribute immediately. This role is 4 days on site and 1 remote in St. Louis, MO.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less