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Aug 14, 2025

Toronto, ON

|

Accounting / Finance

|

Contract-to-perm

|

$41 - $51 (hourly estimate)

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Insight Global is hiring a Senior Financial Analyst to support the Platform & Technology (P&T) Finance team at one of the Big Five banks. This is a dual-track role focused on:1. Capitalization:... Managing end-to-end capitalization processes for two business partners.2. TD Insurance Segment Reporting: Consolidating and analyzing technology spend across the bank that impacts the TD Insurance segment.The ideal candidate will be highly proactive, goal-oriented, and comfortable working independently in a fast-paced environment. Strong technical skills in automation and data handling are essential.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 01, 2025

Raritan, NJ

|

Project Manager

|

Contract

|

$34 - $43 (hourly estimate)

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One of our large Medical Device clients is seeking a project implementation lead to support a major transformation initiative consolidating logistics systems across multiple sites and leading... initiatives to move from their current WMS system to SAP. This role will lead the implementation of SAP, ensuring alignment between business and delivery teams, managing data migration, and maintaining service continuity. The ideal candidate will drive daily and weekly execution tasks and serve as the key liaison between business stakeholders and technical teams to ensure a smooth transition from legacy systems to SAP. They will also help to run design implementation meetings to ensure strategy is aligned between distribution, logistics, and franchise/business stakeholders.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 13, 2025

New York, NY

|

Software Engineering

|

Perm

|

$90k - $120k (estimate)

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We are seeking a highly motivated and skilled Marketing Data Analytics Specialist to play a critical role in executing our comprehensive marketing measurement framework. This individual contributor... will be directly responsible for operationalizing and enhancing our analytics capabilities, providing our brands with a holistic and accurate view of marketing performance. This isn't a strategic oversight role; you'll be hands-on, diving deep into the data and systems to bring our measurement vision to life. In this role, you will be instrumental in implementing and optimizing our Multi-Touch Attribution (MTA) models, including exploring and validating Data-Driven Attribution (DDA) insights. You will work to ensure the robustness of our data tracking infrastructure for effective KPI management, contributing directly to our understanding of both short-term campaign performance and long-term brand equity. Your expertise will be crucial in supporting the integration of various measurement approaches, including Marketing Mix Modeling (MMM) and incrementality testing, as we evolve towards a unified marketing measurement (UMM) framework. We've laid out the strategic path; now we need your analytical prowess to execute it and drive tangible results.Salary: $90,000-120,000We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 19, 2023

Fort Lauderdale, FL

|

Financial Planning & Analysis

|

Contract-to-perm

|

$33 - $42 (hourly estimate)

{"JobID":311883,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.1086363636364,"Longitude":26.1521818181818,"Distance":null},"State":"Florida","Zip":"33312","ReferenceID":"FTL-652002","PostedDate":"\/Date(1695125793000)\/","Description":"Under administrative direction, the purpose of the position is to perform complex analysis and provide skilled assistance in the preparation of the budget process within the Office of Management and Budget of the Broward Sheriff\u0027s Office. Work involves performing budgetary and financial analysis, program operations and policy review analysis in the preparation and administration of a comprehensive annual budget. Work may involve budget responsibility for a major department and/or management analysis or participation in program evaluation and management projects. The position is responsible for the compilation, creation and preparation of a comprehensive annual budget for submission to Broward County Board of County Commissioners. Candidates should exercise considerable initiative and independent judgment in the conduct of duties, referring unique, unusual, or complex situations to an administrative superior for review and advisement. While it is a hybrid flexible position, applicants should be able to come on-site 5x p/week if need beWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Budget Analyst (Level 1)","City":"Fort Lauderdale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of experience in local government/municipality budget preparation and financial analysis work (including experience with governmental accounting practices and procedures and local government financial information systems)Experience with PeopleSoft, Hyperion, or other ERP/BPM softwareProficiency extracting data for financial/budget analysisProficiency in creating financial reports","Skills":"Experience with MS Office ProductsStrong Written and Verbal Communication SkillsStrong Business Acumen","Industry":"Financial Planning \u0026 Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":41.7900,"SalaryLow":33.4320,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Under administrative direction, the purpose of the position is to perform complex analysis and provide skilled assistance in the preparation of the budget process within the Office of Management and... Budget of the Broward Sheriff's Office. Work involves performing budgetary and financial analysis, program operations and policy review analysis in the preparation and administration of a comprehensive annual budget. Work may involve budget responsibility for a major department and/or management analysis or participation in program evaluation and management projects. The position is responsible for the compilation, creation and preparation of a comprehensive annual budget for submission to Broward County Board of County Commissioners. Candidates should exercise considerable initiative and independent judgment in the conduct of duties, referring unique, unusual, or complex situations to an administrative superior for review and advisement. While it is a hybrid flexible position, applicants should be able to come on-site 5x p/week if need beWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 20, 2025

Findlay, OH

|

Business Analyst (BA)

|

Contract

|

$36 - $45 (hourly estimate)

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The Commercial Sourcing Advisor\u0027s primary responsibility in this position is to support the development and management of commercial initiatives across multiple key IT categories related to supporting the IT organization for key immediate and future business requirements.The successful candidate should be a self-starter possessing extensive experience with commercial IT procurement activities including, but not limited to:Negotiate Commercial Terms and execute Purchase OrdersDevelop Bid PackagesConduct Market AnalysisAnalyze proposals using a Total Cost of Ownership methodologyPerform Invoice ReconciliationEstablish and maintain strategic business relationships with multiple key suppliersPerform Spend Analysis and Validate Cost SavingsReview and understand/interpret contract languageThis position will work primarily in support of our IT Organization managing various initiatives that will involve software, hardware, and professional services engagements as part of their primary function. The individual supporting our IT Organization should be comfortable handling multiple on-going diverse and complex negotiations that involve IT. The individual should possess the ability to manage multiple vendor negotiations with varying levels of complexity and urgency. The ability to navigate through ambiguous situations leveraging critical thinking to fully understand and develop a strategy for a contract and/or commercial negotiations will be key to success.Primary Responsibilities:Develops and maintains relationships with key suppliers to ensure service, commercial terms, and optimal leverage. Develop and track KPIs for measuring performance for key suppliers and facilitate issues resolution related to supplier performance.Collaborates with the assigned business units to assess all requirements and develop sourcing and contracting strategies for IT goods and service including the development, management, risk mitigation, and execution of commercial initiatives and strategies.Utilizes practices such as RFQs, bid analysis, negotiations and partnering to ensure maximum value for expenditures. Seeks new practices and methods to increase value of services.Fosters communication internally, externally, and between different operational functions. First line point of contact for operating needs, concerns, and Supply Chain IT support.Evaluates competitive bids and quotations against purchase order commitments. Maintains documentation as appropriate for all purchases.Expedites purchase requisitions to ensure on time delivery and acceptable performance by suppliers, to meet the needs of business partners from order entry through invoice payment, including invoice reconciliation activities with stakeholders/suppliers to ensure payment.Utilizes Supply Chain tools, templates, systems, and documents related to the management of commercial terms and conditions.Collaborates with Supply Chain peers to drive continuous improvement, alignment, and best-in-class process optimization.Interprets commercial, financial, \u0026 business data in order to minimize risk in Supply Chain processes while supporting operating components\u0027 service requirements.Consults with other Supply Chain and legal professionals to ensure that contractual terms and conditions are acceptable and serve to minimize risk as needed during the purchasing process.Performs moderately complex price analysis and confers with suppliers to obtain product or service information such as price, availability, and delivery schedule.Ability to work independently, with guidance in only the most complex situations.Pay Rate Range: $40-55/hour (flexible)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Procurement Associate","City":"Findlay","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor\u0027s degree - Supply Chain Management, Business, or related fields4+ years of experience in supply chain/procurementIT Procurement experience negotiating with IT vendors + a solid understanding of IT technologiesExperience in Vendor Management including vendor relationship, contracts, negotiations, issue/risks, spend and performance management, etcMust be comfortable managing multiple projects/tasks + working with business partners and stakeholdersStrong written and verbal communication skillsSAP, Ariba, Microsoft OfficeNice to Have Skills \u0026 ExperienceMidstream/Refining knowledge and experience -- will be supporting these lines of businessOil/Gas/Energy industryMasters degreeJob DescriptionThe Supply Chain IT Commercial Support Team is responsible for delivering Information Technology solutions on time, within budget, and in compliance with key regulatory requirements. The Commercial Sourcing Advisor\u0027s primary responsibility in this position is to support the development and management of commercial initiatives across multiple key IT categories related to supporting the IT organization for key immediate and future business requirements.The successful candidate should be a self-starter possessing extensive experience with commercial IT procurement activities including, but not limited to:Negotiate Commercial Terms and execute Purchase OrdersDevelop Bid PackagesConduct Market AnalysisAnalyze proposals using a Total Cost of Ownership methodologyPerform Invoice ReconciliationEstablish and maintain strategic business relationships with multiple key suppliersPerform Spend Analysis and Validate Cost SavingsReview and understand/interpret contract languageThis position will work primarily in support of our IT Organization managing various initiatives that will involve software, hardware, and professional services engagements as part of their primary function. The individual supporting our IT Organization should be comfortable handling multiple on-going diverse and complex negotiations that involve IT. The individual should possess the ability to manage multiple vendor negotiations with varying levels of complexity and urgency. The ability to navigate through ambiguous situations leveraging critical thinking to fully understand and develop a strategy for a contract and/or commercial negotiations will be key to success.Primary Responsibilities:Develops and maintains relationships with key suppliers to ensure service, commercial terms, and optimal leverage. Develop and track KPIs for measuring performance for key suppliers and facilitate issues resolution related to supplier performance.Collaborates with the assigned business units to assess all requirements and develop sourcing and contracting strategies for IT goods and service including the development, management, risk mitigation, and execution of commercial initiatives and strategies.Utilizes practices such as RFQs, bid analysis, negotiations and partnering to ensure maximum value for expenditures. Seeks new practices and methods to increase value of services.Fosters communication internally, externally, and between different operational functions. First line point of contact for operating needs, concerns, and Supply Chain IT support.Evaluates competitive bids and quotations against purchase order commitments. Maintains documentation as appropriate for all purchases.Expedites purchase requisitions to ensure on time delivery and acceptable performance by suppliers, to meet the needs of business partners from order entry through invoice payment, including invoice reconciliation activities with stakeholders/suppliers to ensure payment.Utilizes Supply Chain tools, templates, systems, and documents related to the management of commercial terms and conditions.Collaborates with Supply Chain peers to drive continuous improvement, alignment, and best-in-class process optimization.Interprets commercial, financial, \u0026 business data in order to minimize risk in Supply Chain processes while supporting operating components\u0027 service requirements.Consults with other Supply Chain and legal professionals to ensure that contractual terms and conditions are acceptable and serve to minimize risk as needed during the purchasing process.Performs moderately complex price analysis and confers with suppliers to obtain product or service information such as price, availability, and delivery schedule.Ability to work independently, with guidance in only the most complex situations.Pay Rate Range: $40-55/hour (flexible)","Skills":"","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Bachelor's degree - Supply Chain Management, Business, or related fields4+ years of experience in supply chain/procurementIT Procurement experience negotiating with IT vendors + a solid understanding... of IT technologiesExperience in Vendor Management including vendor relationship, contracts, negotiations, issue/risks, spend and performance management, etcMust be comfortable managing multiple projects/tasks + working with business partners and stakeholdersStrong written and verbal communication skillsSAP, Ariba, Microsoft OfficeNice to Have Skills & ExperienceMidstream/Refining knowledge and experience -- will be supporting these lines of businessOil/Gas/Energy industryMasters degreeJob DescriptionThe Supply Chain IT Commercial Support Team is responsible for delivering Information Technology solutions on time, within budget, and in compliance with key regulatory requirements. The Commercial Sourcing Advisor's primary responsibility in this position is to support the development and management of commercial initiatives across multiple key IT categories related to supporting the IT organization for key immediate and future business requirements.The successful candidate should be a self-starter possessing extensive experience with commercial IT procurement activities including, but not limited to:Negotiate Commercial Terms and execute Purchase OrdersDevelop Bid PackagesConduct Market AnalysisAnalyze proposals using a Total Cost of Ownership methodologyPerform Invoice ReconciliationEstablish and maintain strategic business relationships with multiple key suppliersPerform Spend Analysis and Validate Cost SavingsReview and understand/interpret contract languageThis position will work primarily in support of our IT Organization managing various initiatives that will involve software, hardware, and professional services engagements as part of their primary function. The individual supporting our IT Organization should be comfortable handling multiple on-going diverse and complex negotiations that involve IT. The individual should possess the ability to manage multiple vendor negotiations with varying levels of complexity and urgency. The ability to navigate through ambiguous situations leveraging critical thinking to fully understand and develop a strategy for a contract and/or commercial negotiations will be key to success.Primary Responsibilities:Develops and maintains relationships with key suppliers to ensure service, commercial terms, and optimal leverage. Develop and track KPIs for measuring performance for key suppliers and facilitate issues resolution related to supplier performance.Collaborates with the assigned business units to assess all requirements and develop sourcing and contracting strategies for IT goods and service including the development, management, risk mitigation, and execution of commercial initiatives and strategies.Utilizes practices such as RFQs, bid analysis, negotiations and partnering to ensure maximum value for expenditures. Seeks new practices and methods to increase value of services.Fosters communication internally, externally, and between different operational functions. First line point of contact for operating needs, concerns, and Supply Chain IT support.Evaluates competitive bids and quotations against purchase order commitments. Maintains documentation as appropriate for all purchases.Expedites purchase requisitions to ensure on time delivery and acceptable performance by suppliers, to meet the needs of business partners from order entry through invoice payment, including invoice reconciliation activities with stakeholders/suppliers to ensure payment.Utilizes Supply Chain tools, templates, systems, and documents related to the management of commercial terms and conditions.Collaborates with Supply Chain peers to drive continuous improvement, alignment, and best-in-class process optimization.Interprets commercial, financial, & business data in order to minimize risk in Supply Chain processes while supporting operating components' service requirements.Consults with other Supply Chain and legal professionals to ensure that contractual terms and conditions are acceptable and serve to minimize risk as needed during the purchasing process.Performs moderately complex price analysis and confers with suppliers to obtain product or service information such as price, availability, and delivery schedule.Ability to work independently, with guidance in only the most complex situations.Pay Rate Range: $40-55/hour (flexible)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 25, 2025

New York, NY

|

Help Desk

|

Contract

|

$16 - $20 (hourly estimate)

{"JobID":431498,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.9792727272727,"Longitude":40.7361818181818,"Distance":null},"State":"New York","Zip":"10001","ReferenceID":"BOS-798002","PostedDate":"\/Date(1753474603000)\/","Description":"An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the London office 5 days a week. This role will primarily focus on 1st and 2nd level support. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. The shift will be during normal business hours during day 8 or 9am -5PM.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some holidays that the analysts will need to work on a skeleton crew.Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneouslyCompensation: ?20.96/hour - ?28.45/hour. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Tier 2 Service Desk Analyst (INTL onsite London)","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years)- onsite support experience and experience supporting c-level/executives- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including:Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... users. This analyst will sit onsite in the London office 5 days a week. This role will primarily focus on 1st and 2nd level support. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. The shift will be during normal business hours during day 8 or 9am -5PM.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some holidays that the analysts will need to work on a skeleton crew.Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneouslyCompensation: ?20.96/hour - ?28.45/hour. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 07, 2025

San Diego, CA

|

Business Analyst (BA)

|

Contract

|

$36 - $45 (hourly estimate)

{"JobID":433828,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-117.16,"Longitude":32.71,"Distance":null},"State":"California","Zip":"92101","ReferenceID":"SDG-d8264452-95e9-404a-b802-f1d8557743ae","PostedDate":"\/Date(1754610718000)\/","Description":"Insight Global is seeking an Associate BA/PM to join the IT organization within a global enterprise manufacturing company. This onsite role will be a rotating position with the opportunity to support tenured BAs, PMs, and OCM team members, and gain hands on experience supporting strategic initiatives and large-scale projects across operations, supply chain, IT, and engineering. The ideal candidate will assist in gathering business requirements, coordinating or organizing project activities, and ensuring timely delivery of project milestones. This is a 12 month contract role with opportunity to extend, and must work onsite 5 days per week in San Diego.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Associate BA/PM","City":"San Diego","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? MBA Graduate? Internship or academic experience in project management or business analysis preferred.? Extracurricular activities promoting leadership, organization and collaboration.? Strong analytical, organizational, and communication skills.? Proficiency in Microsoft Office Suite; Ability to work collaboratively in a fast-paced, team-oriented environment.? Enthusiastic, motivated, and self-starter mentality.","Skills":"? Familiarity with project management tools (e.g., MS Project, Jira, Smartsheet) is a plus.? Exposure to manufacturing or industrial environments.? Understanding of Agile and Waterfall methodologies.? Basic knowledge of ERP systems (e.g., SAP, Oracle).? Certification or coursework in PMP, CAPM, or CBAP is a plus.? Spanish language","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking an Associate BA/PM to join the IT organization within a global enterprise manufacturing company. This onsite role will be a rotating position with the opportunity to support... tenured BAs, PMs, and OCM team members, and gain hands on experience supporting strategic initiatives and large-scale projects across operations, supply chain, IT, and engineering. The ideal candidate will assist in gathering business requirements, coordinating or organizing project activities, and ensuring timely delivery of project milestones. This is a 12 month contract role with opportunity to extend, and must work onsite 5 days per week in San Diego.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 24, 2024

Carmel, IN

|

Business Analyst (BA)

|

Perm

|

$110k - $150k (estimate)

{"JobID":359596,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-86.0836363636364,"Longitude":39.9823636363636,"Distance":null},"State":"Indiana","Zip":"46032","ReferenceID":"OMA-707233","PostedDate":"\/Date(1716567435000)\/","Description":"Insight Global is hiring a Dynamics Administrator to act as a technical liaison and work collaboratively with vendors, internal departments, and IT for Dynamics 365 and integrated applications. They will assist with the configuration and implementation of third-party systems, and collaborate with developers, integrators, business partners, and team members on business requirements and system enhancements/upgrades/initiatives. In the day-to-day breakdown, they will be working in support and on a project with the team and act as a leader. They will also be maintaining accurate documentation of Microsoft 365 configurations and changes and expected to manage user access, implement security policies, and conduct security audits. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Dynamics Administrator","City":"Carmel","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3+ years Dynamics 365 administration or support - in finance/operations? Willingness to work with CE CRM toolHas implement system rollouts, patches, releases, and upgrades using LCS, Azure DevOps, and Azure Pipelines.","Skills":"? Has consultant and collaborative experience- worked with key stakeholders? Experience in the manufacturing or warehouse industry? Has led a team? Has certifications Dynamics 365 or related areas","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":110000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is hiring a Dynamics Administrator to act as a technical liaison and work collaboratively with vendors, internal departments, and IT for Dynamics 365 and integrated applications. They... will assist with the configuration and implementation of third-party systems, and collaborate with developers, integrators, business partners, and team members on business requirements and system enhancements/upgrades/initiatives. In the day-to-day breakdown, they will be working in support and on a project with the team and act as a leader. They will also be maintaining accurate documentation of Microsoft 365 configurations and changes and expected to manage user access, implement security policies, and conduct security audits. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 25, 2025

Saskatoon, SK

|

Business Analyst (BA)

|

Contract

|

$30 - $37 (hourly estimate)

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Insight Global is looking for a Procurement Operations Coordinator to support a client undergoing a major SAP S/4HANA transformation. This will be a 4 month contract to start, with very high... potential to extend to end of 2026. As a Procurement Operations Coordinator, you?ll play a key role in reshaping work assignments and supporting the rollout of SAP S/4HANA across the organization. The current implementation has been fragmented and heavily customer-focused, leaving internal teams to self-navigate and create their own processes. You?ll help fill in the gaps, support purchasing operations, and bring structure to a rapidly changing environment. This role is based in Saskatoon with the expectation to be onsite 5 days/week.Day to Day:-Provide excellent customer service to internal teams across hundreds of retail locations.-Help manage purchasing activities and cost control at the branch level.-Support and improve purchasing processes using SAP S4 and Ariba Guided Buying.-Assist with urgent purchasing needs (expediting) when required.-Track performance metrics and support key procurement initiatives.-Identify ways to improve processes and reduce costs across the network.-Help develop and improve standard procedures for purchasing and payments.-Work toward meeting team and individual goals set by leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 07, 2025

Marshall, PA

|

Corporate Operations

|

Contract-to-perm

|

$32 - $40 (hourly estimate)

{"JobID":433390,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.076,"Longitude":40.6579090909091,"Distance":null},"State":"Pennsylvania","Zip":"15086","ReferenceID":"PIT-800228","PostedDate":"\/Date(1754576208000)\/","Description":"Insight Global is seeking a Planview Administrator to support and administer the Planview Portfolios PPM software solution. This role will serve as a key liaison between business and technical teams, ensuring that project and resource management systems are optimized and aligned with business goals. Responsibilities include:Acting as the primary analyst for Planview PPM software Providing system administration and support for Planview Portfolios Supporting application and system needs for the Project/Resource Management Office Performing analysis, developing requirements and specifications, and testing system functionality Translating business objectives into actionable technology initiatives Collaborating with technical and business staff to conduct testing and validation Maintaining thorough documentation of reporting functions and system controlsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Planview Administrator","City":"Marshall","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors degree in information systems, Computer Science, Business, or equivalent work experience Minimum of 5 years of systems/business analysis experience Demonstrated experience with Planview Portfolios administration Strong ability to communicate and translate business requirements into technology initiatives Experience conducting unit, system, and user acceptance testing Ability to maintain accurate documentation of reporting functions and system controls Exceptional soft skills (team collaboration, communication, initiative)","Skills":"Minimum of 3 years of PMO support experience Experience working within both Waterfall and Agile project methodologies Familiarity with Project/Resource Management Office systems and processes","Industry":"Corporate Operations","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Planview Administrator to support and administer the Planview Portfolios PPM software solution. This role will serve as a key liaison between business and technical teams,... ensuring that project and resource management systems are optimized and aligned with business goals. Responsibilities include:Acting as the primary analyst for Planview PPM software Providing system administration and support for Planview Portfolios Supporting application and system needs for the Project/Resource Management Office Performing analysis, developing requirements and specifications, and testing system functionality Translating business objectives into actionable technology initiatives Collaborating with technical and business staff to conduct testing and validation Maintaining thorough documentation of reporting functions and system controlsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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