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Mar 25, 2024

Atlanta, GA

|

Help Desk

|

Contract

|

$23 - $35 (hourly estimate)

{"JobID":347217,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.3692727272727,"Longitude":33.7815454545455,"Distance":null},"State":"Georgia","Zip":"30313","ReferenceID":"ATL-692561","PostedDate":"\/Date(1711372583000)\/","Description":"A large client of Insight Global is hiring for an IT Customer Support Technician to join their team! This team provides technical support to the company\u0027s internal employees -- think Genius Bar style -- inside the company\u0027s headquarters building. The IT Customer Support Technician will be working in person, directly with all levels of employees, so they should have strong in person customer service and communication skills. This individual will be responsible for welcoming any internal employees as they come into IT Horizons, helping them register in the queue for their issue, and then working directly with the employee to understand their problem, troubleshoot the issue, and create an action plan for a solution. The IT Support Technician should have strong troubleshooting skills with O365, Windows 10 and 11, basic computer hardware issues (battery and power cord issues, etc.), light networking issues, asset, device, and lifecycle management. The ideal candidate will have a strong technical background, a detail-oriented mindset, and strong in person customer service experience. This individual must be willing to work onsite 5 days per week in Midtown Atlanta.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support Technician - In Person","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Extremely strong customer service and communication skills in an in person environment -- The primary responsibility of this individual will be interfacing in person with internal employees in a large corporate environment to help solve technical issues. ? 2+ years of IT support experience and strong technical aptitude for PC, Mac, and mobile devices with a willingness to learn. Specific technical experience:o Strong user experience with O365 (SharePoint, Outlook, Teams, Excel, etc.)o Experience with cloud based storage such as OneDrive to export and import files, transporting bookmarks, etc. o Experience researching technical issues using Knowledge Base or alternative methods. o Windows 11 troubleshooting experience such a driver updates, checking for drivers, reinstalling drivers, etc. o Device management using Jamf and Endpoint. Type in serial number to wipe computer, look up user details. o Asset and Device Management ? Strong organizational skills and attention to detail is a MUST -- must have experience with a ticketing tool, how they manage these tickets, cross referencing different systems, etc.? Team player mentality -- Looking for someone who cares about culture and their peers, someone who is looking to learn and grow, and someone who enjoys working in a team setting.","Skills":"? Mac troubleshooting experience -- Any experience working in an Apple Care setting (phone or Genius Bar)? Experience with Company Portal? Experience with ticketing specifically in Dynamics? Experience with Microsoft Managed Device issues (MMD error messages, etc.)Experience working on a large Lifecycle Management project","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.8000,"SalaryLow":23.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large client of Insight Global is hiring for an IT Customer Support Technician to join their team! This team provides technical support to the company's internal employees -- think Genius Bar style... -- inside the company's headquarters building. The IT Customer Support Technician will be working in person, directly with all levels of employees, so they should have strong in person customer service and communication skills. This individual will be responsible for welcoming any internal employees as they come into IT Horizons, helping them register in the queue for their issue, and then working directly with the employee to understand their problem, troubleshoot the issue, and create an action plan for a solution. The IT Support Technician should have strong troubleshooting skills with O365, Windows 10 and 11, basic computer hardware issues (battery and power cord issues, etc.), light networking issues, asset, device, and lifecycle management. The ideal candidate will have a strong technical background, a detail-oriented mindset, and strong in person customer service experience. This individual must be willing to work onsite 5 days per week in Midtown Atlanta.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 19, 2024

Phoenix, AZ

|

Software Engineering

|

Contract-to-perm

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$38 - $58 (hourly estimate)

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Insight Global is looking for an IT ERP Implementation Expert that will sit in Mexi-Cali. This person will be responsible for taking lead on a team of ERP specialist in a stand-up facility. * More... details to come after int *We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 10, 2024

Chattanooga, TN

|

Software Engineering

|

Perm

|

$148k - $222k (estimate)

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A Fortune 500 client of Insight Global is seeking an Associate Vice President of IT Delivery to lead a software development organization responsible for delivery of client-facing applications. This... role will be hybrid-onsite in Chattanooga, TN; Portland, ME; or Atlanta, GA. This individual will have three direct reports with an overall headcount of sixty within the organization and will be responsible for high-level strategy and delivery of a multitude of applications. This leader will have exceptional communication and will collaborate with high-level stakeholders to network across the enterprise for effective delivery. The AVP of IT Delivery will demonstrate a strong aptitude for strategic planning, defining road maps, developing leaders, and thinking critically. This individual is integral in defining and executing a portfolio road map for application delivery in an Agile environment. The AVP of IT Delivery will exude confidence in leadership and technical execution while maintaining a large budget. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 22, 2024

Renton, WA

|

Administrative Assistant

|

Perm

|

$106k - $159k (estimate)

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An employer is looking for a Service Request Process Owner to sit locally in Renton, WA and help maintain and enhance current service catalog. They will support 200 plus suppliers in software,... hardware and professional services. They will review SOW Engagements, provide feedback that these agreements are approved, and overlook general vendor relationship management. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 17, 2024

Charlotte, NC

|

Business Analysis

|

Contract

|

$43 - $65 (hourly estimate)

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Hybrid in CLT! (2-3 days on-site) Engaged in the buildout and implementation of the financial systems for Deriva. This role will have key responsibilities in the data integration from the legacy... financial systems to the new financial systems. Work with and support/maintain an ERP, financial consolidation and reporting applications including but not limited to application configuration, troubleshooting of complex incidents and development of new features. Develop hands on knowledge of the ERP, financial consolidation, and reporting applications to investigate issues, identify root causes, recommend, and drive resolutions.Able to demonstrate a strong finance background and proficiency in the development, integration, and support of core finance systems and reporting services. Provide daily support to stakeholders on new requests or incidents related to the financial applications.Proactively communicate and collaborate with business system owners and end users to analyze information needs and functional requirements.Perform and review system configurations to ensure the configuration of the functional modules align with the designed business processes and perform updates as required. Act as the liaison between Finance, Operational business units, Technology teams and Vendors.Proactively identify areas for improvement regarding the financial applications and existing or new business processes.Facilitate the collection of business requirements, understand, analyze and translate them into system requirements, configurations and customizations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 15, 2024

Aliso Viejo, CA

|

Help Desk

|

Contract

|

$6 - $10 (hourly estimate)

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A large software company is seeking a remote IT Service Desk Analyst. They will provide remote IT support to approximately 4000 internal employees. They will be responsible for troubleshooting,... repair and configuration of desktops/laptops (mostly windows based with a few Apple related), printers, and mobile devices as well as handle support related issues with Internet browsers, wireless connectivity, VPN, enterprise applications, password and other similar items experienced in a corporate environment. Must be able to work some holidays.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 18, 2024

Quantico, VA

|

Desktop Support

|

Contract

|

$25 - $37 (hourly estimate)

{"JobID":352204,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.286,"Longitude":38.5350909090909,"Distance":null},"State":"Virginia","Zip":"22134","ReferenceID":"DC0-698509","PostedDate":"\/Date(1713460622000)\/","Description":"Assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirm and prioritize project plans and deliverables with the customer. Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions. Apply metrics to monitor performance and measure key project criteria. Prepare system documentation. Establish and maintain security, integrity, and business continuity controls and documents. Analyze, identify and resolve business and or technical problems using appropriate tools. Participate in special studies and stay current on emerging tools, techniques, and technologies. Experience in Information Systems (IS). Specialized experience in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application certification.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Secret - IT Specialist Mid (Quantico)","City":"Quantico","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Active Secret ClearanceSec+CE OR A+ Certification High school Diploma or General Equivalency Diploma (GED).4+ years customer service or related experience required.Experience Troubleshooting hardware and software issuesExperience with troubleshooting issues with Adobe and Exchange Email Strong Experience troubleshooting Network Connectivity issuesExperience troubleshooting hardware and replacing parts for Laptops and Desktops Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software.Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software","Skills":"","Industry":"Desktop Support","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.2000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information... Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirm and prioritize project plans and deliverables with the customer. Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions. Apply metrics to monitor performance and measure key project criteria. Prepare system documentation. Establish and maintain security, integrity, and business continuity controls and documents. Analyze, identify and resolve business and or technical problems using appropriate tools. Participate in special studies and stay current on emerging tools, techniques, and technologies. Experience in Information Systems (IS). Specialized experience in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application certification.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 08, 2024

Hartford, CT

|

Project Manager

|

Contract

|

$46 - $68 (hourly estimate)

{"JobID":350017,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-72.6816818181818,"Longitude":41.7760363636364,"Distance":null},"State":"Connecticut","Zip":"06105","ReferenceID":"HTD-695915","PostedDate":"\/Date(1712596615000)\/","Description":"An employer is seeking an Senior IT Project Manager to join their team based in Hartford, CT. This will be primarily a remote role but may require occasional travel onsite. This is open because the client has a large portfolio of projects kicking off and continuing in 2024 and are in need of hiring Senior Project Managers to oversee the various initiatives. This group is responsible for managing IT projects within the digital portfolio. This Senior IT Project Manager will be responsible for owning various projects from concept through creation and may be involved in various different projects throughout their tenue. Projects may vary between various application development and upgrade efforts. They will be in charge of driving all project needs including project plans, timelines, and distributing tasks across the functional teams involved. They will be responsible for managing project budget and overseeing and assigning tasks throughout the duration of the project. Portions of this project will follow both Agile and Waterfall methodologies, so the Senior IT Project Manager should be flexible from a management perspective. This person will also be responsible for helping with PMO coordination efforts for putting out RFQs and managing the vendor process, and helping with PMO allocation and overall oversight. The ideal individual will have exemplary communication skills, both written and verbal, while being able to work in and manage cross-functional teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr IT Project Manager - PMO Coordination","City":"Hartford","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8+ years of experience as an IT Project ManagerExpertise using a PPM tool such as MS Projects, Smartsheet, and/or JiraAbility to manage high level project from beginning to endExperience managing an implementation, modernization, or upgrade effortAbility to both follow and put forth clear and concise direction to meet project initiatives","Skills":"Previous state government experience","Industry":"Project Manager","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.4000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is seeking an Senior IT Project Manager to join their team based in Hartford, CT. This will be primarily a remote role but may require occasional travel onsite. This is open because the... client has a large portfolio of projects kicking off and continuing in 2024 and are in need of hiring Senior Project Managers to oversee the various initiatives. This group is responsible for managing IT projects within the digital portfolio. This Senior IT Project Manager will be responsible for owning various projects from concept through creation and may be involved in various different projects throughout their tenue. Projects may vary between various application development and upgrade efforts. They will be in charge of driving all project needs including project plans, timelines, and distributing tasks across the functional teams involved. They will be responsible for managing project budget and overseeing and assigning tasks throughout the duration of the project. Portions of this project will follow both Agile and Waterfall methodologies, so the Senior IT Project Manager should be flexible from a management perspective. This person will also be responsible for helping with PMO coordination efforts for putting out RFQs and managing the vendor process, and helping with PMO allocation and overall oversight. The ideal individual will have exemplary communication skills, both written and verbal, while being able to work in and manage cross-functional teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 06, 2023

Fairfax, VA

|

PC Technician

|

Perm

|

$62k - $93k (estimate)

{"JobID":321293,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.2745454545455,"Longitude":38.877,"Distance":null},"State":"Virginia","Zip":"22030","ReferenceID":"DC0-662684","PostedDate":"\/Date(1699258592000)\/","Description":"Candidates must hold an active TS/SCI clearance. The candidate must have at least 2-3 years of professional experience. Ability to physically move PC\u0027s and monitors between offices. Strong proficiency with: *PC HW, Laptops, peripherals, and printers *Active Directory administration *Exchange Administration *Server hardware configurations, RAID configurations *Linux Administration a plus We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Top Secret IT Specialist","City":"Fairfax","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Knowledge of network architectures, protocols, and services (file sharing, domain services, web services, VMWare) Experience building, securing, maintaining, and troubleshooting computer operating systems and applications (Windows10, Windows Server, CentOS a plus) Strong work ethic, self-starter, work well independently as well as in a team environment Ability to interface with end-users, good communication skills DOD 8570 Certification is required.","Skills":"","Industry":"PC Technician","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":93000.0000,"SalaryLow":62000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Candidates must hold an active TS/SCI clearance. The candidate must have at least 2-3 years of professional experience. Ability to physically move PC's and monitors between offices. Strong... proficiency with: *PC HW, Laptops, peripherals, and printers *Active Directory administration *Exchange Administration *Server hardware configurations, RAID configurations *Linux Administration a plus We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 26, 2024

Golden, CO

|

Help Desk

|

Contract,Perm Possible

|

$30 - $44 (hourly estimate)

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- A local government employer in the west Denver area is looking to hire a service desk technician to join their team specifically with law enforcement. This person will be responsible for Tier 1... support over the phone and managing tickets through ServiceNow. This technician will be required to do some support face to face but will mainly be resolving tickets via phone call. This person will not be expected to resolved tickets outside the local desktop. For example - issues related to the network, file or application permissions will be escalated to other team members. The ability to have a customer first mindset, clear communication, and attention to detail are crucial to success in this role. This technician will be expected to resolve 10-15 tickets throughout the day, while managing 50+ open tickets, and supporting a user base of 800. The schedule for this position is onsite 5x a week, 8-5, with some flexibility. For example: working a 4/10 or a 9/80, accommodation for those with children, some hybrid/remote days as well. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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