Job Search Results for remote

D2D *Phone support *Receive 15-20 calls per day *Reviewing own ticket queue in service now *Work with hardware, mobile devices, all remote- could receive in person *Remote into mobile... More device troubleshoot issues *Desktop support- remote into the machine *Imaging- deploy mages to desktop and laptops *Coming into the office at least once a week -devices shipped to them from the brand. Fixing devices. Onsite support. Not many people onsite. Sometimes cases set up new hires. *Team- 14 agents and 1 engineer. Tier 1Job Details:The help desk analyst is responsible for answering Help Desk calls and tickets in a timely manner and assisting users with various systems issues. They will handle 15-20 calls per day. The analyst should be experienced in responding to incoming calls or inquiries , web-submissions, emails and/or chat for users experiencing problems. The agent will be troubleshooting, analyzing, resolving, tracking and escalating various technical problems including software, hardware and client specific applications (examples: password resets, troubleshooting outlook issues, connectivity issues, O365 issues, etc.). The agent should be able to efficiently route tickets to second level support when needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

*Skill emphasis on network design and configuration, able to deliver detailed network design artifacts including design, network diagrams, test plans, and low-level network configuration *Assists... More to establish and execute life cycle process for network equipment, including OS patching and upgrades *Performs installations and configurations of enterprise network devices, including routers, switches, and wireless access points, firewalls and remote access concentrators *Delivers network deployment projects by creating work break-down structures, work instruction packages, and then tracks to completion all network deliverables for the project *Assist with the installation, configuration and activation of network data circuits at remote sitesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Technology Operations Specialist to join a large retail client onsite in North Vancouver. As a Technology Operations Specialist you will be responsible for the deployment... More of new technology devices that empower users across the company. The Technology Operations team is a group of dedicated and effective support technicians and analysts responsible for the delivery of effective tools to users, and comprehensive support to bring those tools to fruition. We work as a team in collaboration with business users to provide optimal IT solutions. We strive to be the difference between good and great. The key area of focus will be deploying new devices to new hires and existing users including laptops, cell phones, tablets etc. They will be responsible to spot any inefficiencies to improve this practice. In addition, they may be tasked with a small portion of support of these new devices, for example, if a new device is deployed and doesnt work out of the box. Day to Day Responsibilities: Unboxing and setup of new technology hardware, including but not limited to laptops, tablets, cellphones, printers and networking hardwarePre-provisioning and profile setup of new technology hardwareCoordinating the shipment and setup of new technology hardware to remote usersCoordinating the on-site installations of new technology hardwareSupporting the users in the start-up of new technology hardwareMaintaining accurate asset inventory within the ITAM systemDisposing of end-of-life technology hardwareResponsibilities looking ahead: Assisting in the deployment of hardware for remote users to drop-ship using processes supplied by hardware vendors to decrease resources required, improve turnaround times, and facilitate remote workersWorking on a strong ITAM strategy and toolset to empower teams with accurate audits, predictable fleet lifecycles, and accountability for devices from onboarding to offboardingWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for Business Planning Analyst to work partially onsite (Tuesday & Thursday) at one of their premier client's facility in North Houston (Spring, Texas) and partially remote.... More upon completion of training, this person will be responsible for assisting with the budget planning process for multiple R&D and Quality departments, combing through spreadsheets, data, sorting through transactions, etc. to help clean up the unstructured data and compile that data to create an understanding of budget throughout the organization. They will also track and manage spend by various categories and ensuring spend is in line with forecasted budget. Additionally this person will generate quarterly reports, open and manage purchase orders. This role also requires someone to have strong team work skills, and ability/willingness to collaborate with finance and other data analysts in the organization for rolling up the monthly/quarterly spend for close. Once acclimated to the role, this person will be able to be assigned a task and complete it end to end without supervision. This position will be required to be onsite in Spring, Texas on Tuesdays and Thursdays, but will be available for remote work the rest of the week. Typical schedules is Monday-Friday, 8:00am-5:00pm.Compensation: $24.00-26.00/hr.Exact compensation may vary based on several factors, including, but not limited to skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave as required by the applicable law of the worksite location.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a highly skilled SAP Solutions Manager to lead the configuration, implementation, and optimization of SAP Solution Manager (SolMan) functionalities across multiple domains. This role... More requires deep expertise in Cross Scenario Configuration, ChaRM, Central ATC Hub, Technical Monitoring, and SAP Cloud ALM. The ideal candidate will be responsible for ensuring seamless integration, proactive monitoring, and governance of SAP landscapes.Responsibilities:Cross Scenario Configuration & System SetupPerform system preparation, infrastructure configuration, and basic configuration.Set up embedded search and ensure readiness for advanced SolMan features.Change Request Management (ChaRM)Configure end-to-end ChaRM workflows including:Normal, Urgent, and Admin Change workflows.Custom approval workflows with at least two additional levels.Admin cockpit, CSOL, DGP, and cross-reference checks.Email notifications and auto transport movement to production.ChaRM-specific transport route and LCG setup.Central ATC Hub ManagementSet up and manage Central ATC Hub system.Configure remote-based variants per managed system version.Enforce mandatory checks on task release and TOC import via ChaRM.Connect all managed systems and enable remote analysis.Baseline findings and manage release processes.Implement exceptional approval workflows.Technical MonitoringSet up managed systems, diagnostic agents, and host agents.Enable MAI-based technical monitoring in SolMan.Configure system monitoring for ABAP, Java, and other platforms.Create and customize templates by product version.Adjust metrics and alerts, and configure alerting infrastructure using MAI_Tools.SAP Cloud ALMSet up CTMS and configure integration and exception monitoring.Implement health monitoring and manage cloud tenant configurations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client/employer of Insight Global is looking for a Resolute Professional Billing Systems Analyst to join their team. This position is 100% remote with 15% travel for trainings, stakeholder... More meetings, etc. This individual will be responsible for developing and maintaining workflows and system configurations for Epic Resolute applications. They will also be implementing requested application changes and resolving service tickets promptly. This candidate will ensure build quality and timeline adherence for configuration changes on the build and design of Epic Resolute cycle professional workflows.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a fullstack software engineer to join our client remote in Kansas City. We are looking for someone with 3 or more years of experience specific to J2EE practices or Java... More development. Additionally, this candidate should have experience developing applications in Java based on business and technical requirements. They will be implementing application design by utilizing development languages and tools like Spring Boot and JPA. They will be ensuring that the code is scalable and meeting performance requirements through testing and performance tuning. This role will be mostly heads down with participation in agile ceremonies and team collaboration. You will mainly be tasked with working on enhancements to existing features for this application. This role is looking to start ASAP.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Vehicle Powertrain Test Driver to join one of our largest Automotive Clients in the Bay Area. This person will work as a member of the Vehicle Test Engineering Team to... More support vehicle testingperformed in the workshop, on the test track, and in the field. The primary goal of this role is to conductvehicle durability test cycles in accordance with test procedures at our remote testing evaluating vehicle quality and performance during testing. Thesuccessful candidate for this position must have a clean driving record, a general understanding ofautomotive technology or interest in it, and the flexibility to work in a dynamic & fast paced workenvironment.Pay Rate: $25-$30 depending on years of experience and skillsetWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Sr Release Engineer for a large insurance service provider. This individual will be responsible for product development and all SREs to define all the steps needed to... More release software. This team has a new azure application roll out using an on prem database. This person will be permanently remote and working hours of 3-11 PM EST. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a highly skilled Senior Network SRE to join our dynamic team within the annuities space. This role is perfect for someone with extensive experience in network engineering and DevOps.... More The ideal candidate will have a strong background in integrating networking across AWS, Azure, Google, and data center Cisco Meraki, with expertise in Zscaler and Palo Alto Networks. This position offers the opportunity to grow into a leadership role and is fully remote, we are seeking an ideal candidate looking for $75-90/ hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less