Job Search Results for remote

An employer is seeking a Cloud Authentication Developer to join their team in Spring, TX. He or she will be joining a Commercial Enterprise Software Engineering team that will be responsible for... More maintaining the team's cloud virtualization client application which runs on a Linux OS. The ideal developer will be proficient in advanced Linux system administration and troubleshooting, but also deep programming expertise in C++ and Python with seasoned Azure AD integration coupled with a thorough understanding of remote desktop protocols (RDP). He or she will maintain, debug and enhance Microsoft AVD SDK - based solutions deployed on Debian/Ubuntu Linux systems to ensure secure, stable and high-performing virtual desktop experiences for the enterprise users. He or she will engineer new features and custom modules in C++ and Python, targeting systems-level enhancements, advanced authentication including smart card technologies (YubiKey, OpenSC, FIDO2), and cross-platform interoperability with Windows environments. This role is onsite 3 days a week and the pay ranges from $45 - $55/hr depending on experience and feedback from the client.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A rental company is hiring a Senior IT BSA to support their Customer Digital Technology Team. You will be responsible for facilitating workshops to determine cross-functional requirements, provide... More leadership and facilitate discussions with project stakeholders and SME's to document, refine, and present business requirements. Additionally, you will help facilitate and assist in end-to-end systems testing and UAT testing to ensure smooth deployment of those features in addition to performing root cause analysis. This position will be a hybrid role in Stamford, CT and will be a 3 month contract to hire. M, F(Remote) & Tu, W, Th (in office).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Work on-site in St. Louis, MO five days a week? Oversee daily call center operations, including scheduling, staffing, and workflow management using platforms like Genesys? Develop and implement... More quality control measures and performance goals for productivity, accuracy, efficiency, and customer satisfaction? Monitor call center trends (e.g., call volume, staffing levels, customer satisfaction) to identify and implement process improvements? Supervise and provide daily coordination for outsourced Customer Support Specialists (CSSs), ensuring adherence to performance standards? Evaluate staff performance using key metrics and provide regular coaching and feedback? Ensure accurate intake and routing of child care referral service requests and maintain knowledge of state resources (e.g., CCDS, TANF, WIC, SNAP)? Monitor and answer inbound calls as needed, ensuring high-quality service and resolution of issues? Identify and escalate customer pain points and service challenges to management? Prepare progress reports and performance evaluations as required by the funder? Support additional call center projects and promote the company?s Mission, Vision, Beliefs, and ValuesPerform other duties as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the London office 5 days a week. This role will primarily focus on 1st and 2nd level support. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. The shift will be during normal business hours during day 8 or 9am -5PM.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some holidays that the analysts will need to work on a skeleton crew.Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneouslyCompensation: ?20.96/hour - ?28.45/hour. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A rental company is looking to hire a Senior Systems Analyst to support their Customer Digital Technology Team. You will be responsible for working with cross-functional teams to understand what... More systems exist, how the systems connect, and how the systems work individually and together. Additionally, this person will need to understand if a new feature is requested, how it should or should not be done and breaking a project down in phases to ensure its done in micro-deployments. This person will also be helping support upcoming AI projects. This person will be expected to run ad-hoc queries or call an API. This position will be a hybrid role in Stamford, CT and will be a 3 month contract to hire. M, F(Remote) & Tu, W, Th (in office).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Field Service Technician to provide comprehensive, hands-on, on-site technical assistance to technology users. This role involves independently troubleshooting and... More resolving complex software, hardware, and network problems, with all problem resolution documented thoroughly within our ITSM tool. The technician is responsible for delivering direct, on-site service, clearly communicating solutions, and ensuring optimal functionality for users across the campus. This position requires a Tier II support level. The target pay rate for this position is between $18-20/hour and is based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a System Architect to work at a large utility company. There is flexibility for this person to work in a hybrid/remote schedule out of Louisville, KY, Lexington, KY,... More Allentown, PA, and Providence, RI. This person will support solution development by providing, communicating and evolving the broader technology and architectural view of the system solution, with demonstrated expertise in a variety of information technology concepts, practices, and procedures, can design and partner to implement software applications. The System Architect understands API's, Back-end systems, CMS, Search, Cloud and DevOps, and mobile first methodology and helps transform concepts to life using Agile framework. Listed out responsibilities include:- Provide hands-on application development leadership and expertise in the creation of technical solutions to address system needs, working closely with enterprise architecture team.- Hire, develop and mentor engineers. The system architect will also serve as the thought leader for the engineering organization. They will be responsible for making sure that the organization adheres to engineering best practices.- Conducts code reviews for system modifications and development. Ability to work flexible hours as needed to accommodate remote team needs.- Ability to deliver end to end solution using innovative approaches to complex design problems- Analyze and tune application performance, with a focus on user experience, system responsiveness and scalability.- Work with multiple Technology teams to champion the adoption of patterns, platforms, and tools to support the usage and conformity of solution architecture.Demonstrated track record & expertise in architecting technical solutions that include Microservices, event-driven systems, container management (AKS, GKE, ECS, OpenShift, Rancher, etc.), messaging systems (RabbitMQ, MQ, Kafka, etc.), data management, continuous integration / continuous deployment (Jenkins, Ansible, Terraform etc.), API Management (Apigee, Kong etc.).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's client is specialized in developing, building, and installing optical sorting machines. They deliver custom solutions to their international customers who are primarily active in the... More food industry. With their innovative technology we help our customers reduce their costs for their product processing but at the same time maintain an optimal product quality. They count on the expertise of our team of 80 employees, spread over 3 locations (Belgium HQ, the Netherlands and USA) they aim to be a reliable business partner for their customers by strongly focus on service, quality and high-tech solutions.In order to support their growth plans in the United States we are currently looking for reinforcement for our Service Team in. We are looking for a Field Service Engineer in the Aurora, CO area. THE JOBAs technical support officer & field service engineer you take on a hybrid role that combines office-based support with hands-on field service activities. You play a dual role at the heart of our customer service operations by acting as a first point of contact for our customers when they reach out remotely for assistance as well as helping them in the field. Your responsibilities include:Technical service support: ?You manage incoming calls, emails or WhatsApp messages providing remote technical assistance to customers. You diagnose and resolve hardware and/or software issues on our machines or you reassign to the service coordinator to arrange an on-site service visit by a field service engineer ?You document service cases and maintain accurate records in our CRM system?You?ll handle (administrative) follow-up of service activities. This includes creating and closing service tickets, preparing service shipments and supporting the invoicing process.?You?ll take ownership of documenting work instructions and will proactively develop or improve internal processes and procedures where needed to ensure service efficiency and consistency?You?ll prepare our demo machines for on-site demo?s by one of our T&D engineersField service engineering: ?You?re responsible for installing, servicing and maintaining the equipment at our customer facilities according to the specifications. You will troubleshoot and resolve electrical, mechanical, software and sorter programming issues both on site and remote (via phone or remote access) ?After installation you give technical training and education to your client on how to set-up the machine, use it and fix first line failures. You also give advice on how to maintain the machine.?You share field insights regarding recurring issues and bottlenecks and how to fix them ?You?re also responsible for the administrative processing of the work performed and you write work instructions if necessaryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the hospitality industry is looking to add 3 Sales Executives to their team in Orlando, FL. They will be responsible for making initial sales presentations and follow-up phone calls to... More prospective clients, maintaining a lead-tracking database and educating customers on services offered. Candidates will be working fully on-site for the first 90 days, and contingent upon performance, they will be able to sit fully remote after 90 days. The work schedule will be 10:00-5:00pm for the first week as the candidate will be training. After the first week, hours will be 11:00-6:00pm.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a dynamicHuman Resources Generalistto join our client, a growing financial services firm based in Dallas, Texas. This is a full-time opportunity with a flexible... More hybrid/remote work schedule.As the HR Generalist, you will play a key role in shaping and supporting the companys people strategy across both domestic and international teams. Youll be responsible for building and managing HR processes and policies that align with business goals and foster a positive, compliant, and inclusive work environment.Key Responsibilities:-Oversee end-to-end HR operations including payroll processing, benefits administration, and employee lifecycle management-Manage relationships with third-party vendors and ensure service-level agreements are met-Support and guide a distributed, remote workforce with a focus on engagement and performance-Lead recruitment efforts including sourcing, interviewing, and onboarding-Ensure compliance with federal, state, and international labor laws and regulations-Develop and implement HR strategies that support organizational growth and employee development-Serve as a trusted advisor to leadership on employee relations, performance management, and organizational planningWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less