Job Search Results for healthcare it

REMOTE-AI Product Owner

Insight Global is seeking an AI Product Owner to join the product organization for a healthcare insurance client. This candidate will be joining a team that is working to create a self-service chat... More bot for their healthcare provider clients. This candidate will be acting as the liaison between the internal product team as well as the third party vendor they are using for the platform. The ideal candidate needs to have experience supporting the creating of an agentic product, and have demonstrated experience working with third party vendors. Responsibilities for this role include product ownership and agile delivery as well as cross functional collaboration with technical and non-technical teams. This role is ideal for a forward-thinking Product Owner with experience in healthcare systems, and the ability to bridge complex technical work with business and partner stakeholders. Compensation: $60 - 65/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Tier 1 Help Desk Support

A large healthcare client of ours is looking for Remote Help Desk Support professional to join their growing team. This role is an essential part of the IT Technology team and will provide support... More for incoming technical requests while assisting with provisioning tasks during downtime. We are seeking motivated individuals who can work independently and provide excellent customer service.Key Responsibilities:? Answer and resolve incoming technical support calls with professionalism and efficiency? Provide strong customer service while troubleshooting issues through ticketing systems (any prior experience with ticketing systems is helpful)? Handle escalation points as necessary? Utilize downtime to perform provisioning tasks?prior provisioning experience is a plus but not required? Maintain clear communication with the team and document interactions appropriatelyAdapt to overnight work schedules and demonstrate reliability in unsupervised remote work environmentsThere will be a training period ranging from 3-6 months where all candidates will work 9- 5:30 EST with a 30 minute lunch, before transitioning into designated shift. The ideal candidate would have availability between the hours of 8 AM- 11 PM EST M-F, but shift preferences will be made.Compensation: $16-$20 per hourExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

VP of Engineering

Insight Global is seeking a VP of Engineering to sit fully remote for one of our Healthcare Operations clients. This person will serve as the senior technical leader and chief architect, with... More accountability for the engineering strategy and technical execution of a new proprietary software build. This individual will own the overall engineering roadmap, target architecture, data foundation, and technical standards to ensure the platform is scalable, secure, reliable, and aligned with business priorities. The VP will act as the primary technical counterpart to the offshore engineering organization, providing oversight around delivery, capacity, estimates, staffing, quality, and performance. They will establish best practices for solution design, code quality, testing, documentation, releases, monitoring, reliability, and security while managing technical debt and balancing near-term delivery with long-term platform scalability. This role will partner closely with Product, Data, IT, business stakeholders, and external partners to define governance, decision rights, and roadmap tradeoffs based on business value, dependencies, capacity, and technical risk. The VP will also own the enterprise data and AI foundation needed to support reporting, analytics, automation, and future product capabilities, while giving executive leadership clear visibility into technology performance, risks, investment needs, and key decisions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Colombia/Mexico Data Engineering Architect

As a Data Engineering Architect, you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing,... More deployment and support of application developed for clients.Design end-to-end healthcare data architectures using Snowflake, dbt, ADLS Gen2, and Azure pipelines.Model complex healthcare datasets (EHR/EMR, HL7, FHIR, claims, lab, pharmacy, and operational data).Lead delivery across full lifecycle: discovery, design, build, testing, go-live, and support.Facilitate workshops and align requirements across clinical, payer, research, and IT stakeholders.Build and optimize data pipelines using Snowflake, dbt, Python/SQL, and Azure tools.Ensure solutions meet regulatory, privacy, and security standards.Apply data quality frameworks to ensure accuracy in clinical and financial reporting.Leverage AI/Copilot tools to accelerate development, testing, documentation, and governance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Director of AI

Our client is seeking a strategic and hands-on leader to oversee the development and deployment of advanced machine learning, predictive analytics, and decision intelligence solutions that directly... More influence customer engagement, care recommendations, operational efficiency, and business outcomes.This team sits at the intersection of data science, analytics, product, and business strategy, transforming complex healthcare and operational data into actionable decisions. The models and systems developed by this group drive critical business functions, including customer targeting, engagement optimization, recommendation engines, outcome forecasting, and performance measurement.The organization is experiencing significant growth, expanding into new markets, customers, and service lines. As a result, the technology, processes, and team supporting these initiatives must scale rapidly while continuing to deliver on near-term business priorities. This role requires a leader who can balance immediate execution with long-term platform development, effectively navigate changing priorities, and build high-performing teams in a fast-paced environment.This is a player-coach leadership position. The ideal candidate is equally comfortable defining organizational strategy, mentoring technical talent, engaging executive stakeholders, and contributing directly to technical architecture and modeling decisions when needed.Primary ResponsibilitiesLead a team of outcome-driven data scientists and ML engineers, with direct accountability for delivery, technical quality, and growth.-Drive cross-functional partnership with Medical Economics, Clinical Operations, Product, and the Data & Intelligence Foundation team.-Own the interface between modeling work and the platform and infrastructure it runs on.-Make build-versus-buy and architecture calls, set the technical bar, and stay hands-on enough to make modeling decisions yourself.-Other duties as assignedSkills -Deep applied ML: supervised learning on tabular and structured data, gradient-boosted trees (XGBoost, LightGBM), feature engineering, calibration, and rigorous offline and online evaluation.-Production ML engineering: model packaging, deployment, monitoring, drift detection, and retraining pipelines. You own model quality in production, not just in a notebook.-Strong software engineering fundamentals: Python, SQL, version control, testing, and code review standards you can set and enforce.-Modern data and ML platform fluency: Databricks, dbt, and AWS (S3, Postgres, DynamoDB). Comfortable making build-versus-buy and architecture calls.-Experimentation and causal rigor: A/B testing, uplift modeling, and the judgment to distinguish correlation from decision-relevant signals.-Sound judgment on where newer methods (LLMs, agents, feature augmentation from external signals) add measured lift versus where they add cost and risk.-You lead with the recommendation and state risks plainly, escalate risk early, and decide fast. Communication is concise and structured.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote ML Data Scientist

Insight Global is seeking a Senior Data Scientist to join a Fortune 500 healthcare organization supporting a high-impact underwriting analytics team. This individual will help improve the accuracy of... More predictive models used by underwriters to forecast future member prescription utilization and healthcare costs. While machine learning is a component of the role, the primary focus is on deep analytical problem solving, working through massive datasets, and uncovering actionable insights that drive business decisions.This is an excellent opportunity for a data scientist who enjoys digging into complex, messy data, partnering directly with business leaders, and solving challenging problems at scale.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Network Security Engineer

A healthcare client is looking for a Senior Network Security Engineer to sit fully remote. This person is going to be supporting a high level initiative within the organization that the enterprise is... More considering Engagement as a Service. The platform is so benefit holders have a better relationship with their benefits & can ask it real time questions, have cost transparency, etc. This person needs to have expertise in Palo Alto Network firewalls, cloud security architecture and Cisco Viptela SD-WAN. This engineer is going to be responsible for the designing, implementing and operating enterprise firewall and SD-WAN across both cloud and on-prem environments. They will lead the deployment of Palo Alto firewalls within GCP and other cloud platforms, while helping establish new SD-WAN architecture connecting GCP hubs to on prem branch and data center spokes. This person MUST be able to work independently and be capable of helping drive strategic initiatives and day to day operational support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Call Center Representative - Part 8

We are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped,... More we've been included on Forbes '"Next Billion-Dollar Startup" list and are proud to work with many of the world's largest healthcare organizations. We never settle for how it's done today. We invent how it will be done tomorrow.None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients. We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let's build something great together.Post Discharge: This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER). The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative. Concerns that may be addressed may include, but are not limited to, issues surrounding the member's understanding of diagnoses, providing resources for hot meals, transportation, and local urgent care or Telehealth options, and making other recommendations for resources that may benefit their care, and discuss other follow-up needs.Responsibilities:* Primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment)* You will perform typical front office and back-office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs* Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination* Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service* Become an expert with our software solutions, including but not limited to, Zendesk, Truepill EMR, and Five9.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

HCM Support Analyst (UKG Pro)

This role provides the opportunity to support clients in running and optimizing HR and Payroll operations at scale, enabling accurate employee lifecycle management, timely and compliant payroll... More processing, and strong operational controls.The analyst will support UKG Pro (Release 9) across both HCM (Core HR, Benefits, Compensation, Employee Lifecycle) and Payroll (payroll processing, tax configuration, earnings/deductions, reconciliations) modules for a healthcare system client. This is a Managed Services engagement focused on steady-state operations, SLA-driven support, system stability, and continuous improvement?not implementation or consulting.Work will be performed following US business hours/shifts as required, collaborating with onshore and client teams across HR, Payroll, Finance, and IT. The analyst will also contribute to transition and knowledge transfer activities from the incumbent vendor, ensuring a smooth handover and operational readiness.Responsibilities:?UKG Pro HCM Support?Provide L2/L3 support for UKG Pro (R9) HCM modules including Core HR, Benefits Administration, Compensation, and Employee Lifecycle events (hires, terminations, transfers, job changes, leaves)?Perform system configuration and maintenance (organization structures, job/position setup, benefit plan rules, eligibility configurations, compensation structures, security/role assignments)?Support benefits enrollment cycles (open enrollment, life events, new hire enrollment), ensuring accuracy of eligibility, deductions, and carrier feed outputs?Execute and validate employee data changes, mass updates, and data corrections with appropriate controls and audit trails?UKG Pro Payroll Support:?Support end-to-end payroll processing cycles (regular, off-cycle, supplemental) including pre-payroll validation, earnings/deduction review, gross-to-net analysis, and post-payroll reconciliations?Troubleshoot and resolve payroll processing errors such as tax withholding discrepancies, deduction mismatches, retro-pay calculations, direct deposit issues, and garnishment processing?Assist with payroll tax configuration, W-2 support, quarter-end/year-end activities, and statutory compliance requirements (federal, state, local)?Validate payroll outputs and reconcile against HRIS source data to ensure accuracy before downstream posting?Integration & Cross-Functional Support:?Monitor and troubleshoot integration touchpoints between UKG Pro and downstream systems (e.g., ERP/Finance such as Infor CSF), including GL payroll posting files, benefits carrier feeds, and third-party vendor interfaces?Collaborate with HR, Payroll, Finance, and IT teams to resolve cross-functional data and process issues?Operations, Compliance & Governance:?Manage and resolve incidents, service requests, and minor enhancements within defined SLAs using ticketing tools (e.g., ServiceNow/JSM)?Ensure data accuracy, audit readiness, and compliance with client controls, including sensitive data handling (PII/PHI) aligned to healthcare regulatory requirements?Support compliance with labor policies, union rules (if applicable), and organizational HR/payroll policies specific to a 24x7 healthcare staffing environment?Maintain operational documentation such as runbooks, SOPs, configuration guides, and known-issue logs?Transition & Continuous Improvement:?Participate in transition and knowledge transfer from incumbent vendor, including process walkthroughs, documentation uplift, shadow support, and stabilization/hypercare activities?Identify and propose opportunities for automation, standardization, and operational efficiency improvements to reduce recurring issues and manual effort?Support reporting, data validation, and operational analytics to track service health and improvement outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Salesforce & AWS Developer- REMOTE

Insight Global is looking for a full-time Senior Salesforce & AWS Developer to support a large healthcare end client. This role is a backfill for a recently promoted Lead and will be a key individual... More contributor within a highly technical, hands-on team.The environment consists of large, custom-built applications where Salesforce acts as the system of record and AWS is used as an integration layer to support data movement across various systems and applications. These platforms support critical operational workflows across the organization.This position will support multiple areas of the application landscape and contribute to a variety of ongoing initiatives. The role is heavily focused on hands-on development, supporting enhancements, integrations, and overall system performance within a highly customized environment. Developers operate in a ticket-based model and must be able to ramp quickly and contribute to complex systems from day one.The ideal candidate is a strong Salesforce platform developer with experience building custom applications using Apex and Lightning Web Components, along with experience supporting AWS-based integrations. Experience with Java is helpful, as Apex is conceptually similar and transferable. Healthcare experience is a plus, but technical depth and hands-on development experience are the primary priorities.Compensation: $130,000 ? $140,000 base salaryExact compensation may vary based on factors including location, skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additional paid time off and leave benefits are provided in accordance with applicable laws.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less