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This position will be responsible for driving the successful execution of our client's most critical and complex IT initiatives and programs. Via close partnership with finance team members,... More executives, and senior leaders, this Senior Project Manager will be responsible for tracking all components of the budget for assigned P&Ls / Portfolios / Business Units, and then providing detailed reports to different audiences to inform budgetary accuracy, spend against budgets, and opportunities and risks. You will be part of a team taking accountability for a significant portion of the IT budget. The successful candidate will possess broad business acumen in addition to the theoretical and practical application of program management and financial tracking principles. Thoroughness and attention to detail will be paramount, to ensure that various financial and project metrics are used consistently and deviations from budget are identified early. Outstanding partnership management and communication skills with all levels of management through senior leadership are essential, as is the ability to influence across the enterprise.Responsibilities *Planning, organizing, directing and tracking all aspects of IT budgets. *Tracking program performance at various levels including Portfolio, Business Unit, and Master Project and calculating metrics such as total budget, and capital/operating expenses, with views highlighting budget and forecast variances. *Supporting IT leaders and business partners with reports and management activities associated with labor outsourcing (onshore, nearshore, and offshore). *Performing budget and team allocation transformation between project and product focused delivery approaches. *Empowering teams and stakeholders with information to support effective project management and strategic business decisions. *Developing and best-in-class tools and processes for managing project hours and budgets and rolling these practices out to partnered project managers for implementation on their projects. *Developing reports and visibility to create transparency between teams, leadership, and business partners. *Improving predictability by identifying trends through enhanced financial data. *Enable proactive identification of risks and opportunities using data. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of our customers in the manufacturing space is looking for a Digital & IT Analyst to sit full-time onsite in Kearney, Nebraska. The Digital and IT Analyst is responsible for analyzing use and... More needs, then developing and applying current information technology to satisfy business requirements or solve business-related issues. This person is also expected to analyze and apply Enterprise data to make recommendations to streamline & simplify processes and develop and deploy appropriate digital and information technology solutions. This candidate needs to be flexible to do overnight travel to remote locations to assist in the implementation of technical solutions as needed and provide after-hour technical support as needed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

IFF is looking for a senior project manager who has come from an extensive background of managing IT infrastructure projects. The ideal candidate needs to have strong experience estimating the... More projects scope from functional/technical requirements to the necessary level for planning and scheduling. This person needs to be able to communicate technical details to all levels of stakeholders including highly technical team members and non-technical members. This candidate also needs to have a client-focused/customer service mindset while possessing expertise in project management methodologies, tools, resource management practices, and change management techniques. The day to day for this consists of developing and managing existing project documentation, including project schedules, weekly and monthly status reports, presentations, risk logs, action logs, issue logs, etc. This PM will need to gather information required for analysis of project cost, resources, time, and other project supporting deliverables. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A Property & Casualty client is looking for an IT Project Manager/Agile Coach to join their team in Hartford, CT. This will be a hybrid position, requiring the IT PM/Agile Coach to be on-site three... More times per week. This resource will be responsible for managing and planning complex projects with regards to time, budget, and scope, and ensure quality, time, and budget objectives are met. They will need to effectively plan, schedule, monitor, and report on activities related to the program and/or projects. They will need to take accountability for the definition, documentation, and successful completion of assigned program and projects. The IT PM/ Agile Coach will also be tasked with helping lead the company's journey to further their usage of Agile and promote agile transformation across the program/projects they are running. This role will be a mix of both project oversight coupled with agile coaching. They will oversee a mix of both application development and IT infrastructure related projects from inception to successful implementation by driving the project objectives, scope, and strategies. This will include the necessary creation of status reporting at the program level, and working across all facets of the IT development lifecycle for the projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large client of Insight Global is hiring for an IT Customer Support Technician to join their team! This team provides technical support to the company's internal employees -- think Genius Bar style... More -- inside the company's headquarters building. The IT Customer Support Technician will be working in person, directly with all levels of employees, so they should have strong in person customer service and communication skills. This individual will be responsible for welcoming any internal employees as they come into IT Horizons, helping them register in the queue for their issue, and then working directly with the employee to understand their problem, troubleshoot the issue, and create an action plan for a solution. The IT Support Technician should have strong troubleshooting skills with O365, Windows 10 and 11, basic computer hardware issues (battery and power cord issues, etc.), light networking issues, asset, device, and lifecycle management. The ideal candidate will have a strong technical background, a detail-oriented mindset, and strong in person customer service experience. This individual must be willing to work onsite 5 days per week in Midtown Atlanta.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Associate Director of CI Platform Services Infrastructure reports to the Director of Platform Services and is responsible for architecting, managing, and supporting Northwestern University's... More enterprise infrastructure technology and research computing infrastructure. The Associate Director supervises managers and other direct reports responsible for driving enterprise and research infrastructure technologies. The Associate Director has a range of responsibilities that include strategy, resource management, vendor management, operations, portfolio management, technology roadmaps, and production support. The Associate Director also oversees departmental collaboration with helpdesk and infrastructure teams as well as distributed IT units.Specific Responsibilities: Leadership and Supervision. Leads and motivates the members of Platform Services Infrastructure (INF) and Research Computing Infrastructure (RCI) in providing services to Northwestern Universitys business units, distributed IT units, and research community: Leads the transformation from on-premises application systems to cloud application systems where appropriate, ensuring the staff is trained and knowledgeable in the new skill sets and modes of operation while working closely with vendors and staying informed on best practices in higher education. Optimizes the production of the Platform Services Infrastructure and Research Computing Infrastructure workforce through team assignments and project assignments. Provides vision, motivation, tactical guidance, and mentorship to the PS Infrastructure and Research Computing teams. Continuously drives innovation, adoption of new technologies, and process automation. Ensures Platform Services INF and RCI staff receive appropriate training and opportunities for career growth. Collaboration. Works in partnership with business partners, other Cyberinfrastructure units, Research Computing Services, service operations, the support center, and distributed IT units to deliver impactful services to the Northwestern community. Consistently encourages the Platform Services INF and RCI teams to collaborate with all of their stakeholders. Works with the University community to determine the capabilities, options, and applicability of new technologies and services within IT. Collaborates with University colleagues to provide IT services that advance the strategic goals of the University. Identifies, analyzes, and supports shared service initiatives with other University IT leaders. Customer Service. Provides excellent customer service to business partners, the analyst teams, cyberinfrastructure units, the support center, and distributed IT units. Supervises the delivery of support for services, ensuring a high quality and customer focused response to support issues. Reviews metrics data related to capacity and operational performance of the environments and team members on a monthly basis, with intent and action to improve ongoing service delivery. Manages annual audits, recurring operational projects, monitoring, and 24x7 support. Ensures quick response to priority incidents. Ensures CI Service Operations Center is regularly communicated with and trained to support PS INF and RCI infrastructure as appropriate to their role. Ensures satisfactory progress on all projects owned by Platform Services PS INF AND RCI, and that PS INF AND RCI staff satisfactorily contribute to projects owned by other units. (Application Systems, Support Services, Research, The Schools, and other Northwestern administrative departments) Miscellaneous. Performs various management functions related to the PS INF AND RCI unit. Ensures the PS INF AND RCI portfolio and projects are documented and managed in the CI Project Index and all projects leverage the CI Project best practices. Takes appropriate actions and assists managers and team leads in taking appropriate action related to underperforming personnel, and establishes a culture that regularly provides recognition, positive, and constructive feedback for all personnel. Leads various committees and working groups in NUIT, Research Computing, and the University. Participates in various communities outside the University such as the BTAA and vendor/product based communities. Assists Platform Services Director with management of Platform Services Infrastructure and Research specific budget planning, purchases, and maintenance renewals. Performs other duties as required and directed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Level 3 MSP IT Technician for an IT company based in Grapevine, Texas. This role will primarily focus on providing advanced technical support, executing managed services... More tasks, and leading complex projects for customers, both residential and local businesses. This advanced level technician will have the ability to work independently and be capable of managing advanced technical tasks and responsibilities.Additional Responsibilities Include: *Consulting with clients in-store, over the phone, and on-site at their business or residence to provide the solution(s) that best fits their needs. *Assist in all marketing efforts to promote the business *Have a client first mentality and maintain a positive, empathetic and professional attitude with customers at all times. *Design and implement network infrastructure projects, including LAN, WAN and WiFi solutions. *Perform Data recovery and loss prevention and advanced network installation tasks *Administer Microsoft 365 environments, including user management, security settings and application configuration. *Virus protection and Spyware/Adware removal *Manage and maintain Active Directory and Azure AD environments *PC Hardware and software troubleshooting repair and maintenance *Work with cloud providers such as AWS, Azure, and Google Cloud platforms and be able to implement and support customer solutions *Computer System repair and upgrades and custom builds *Plan and perform productivity suite migrations with minimal downtime and seamless transition for clients *One-on-one training *Conduct security and risk assessments and recommending and implementing solutions *Utilize PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) tools to monitor, manage and resolve alerts and issues. Manage a daily workload *Perform technical assessments *Assist in daily management of shop and backup the general manager when needed *Collaborate with Level 1 techs and provide guidance and mentorship for junior level technician(s)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Desktop Support Technician for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and providing... More support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software, and install routine updates to system software. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A Fortune 500 client of Insight Global is seeking an Associate Vice President of IT Delivery to lead a software development organization responsible for delivery of client-facing applications. This... More role will be hybrid-onsite in Chattanooga, TN; Portland, ME; or Atlanta, GA. This individual will have three direct reports with an overall headcount of sixty within the organization and will be responsible for high-level strategy and delivery of a multitude of applications. This leader will have exceptional communication and will collaborate with high-level stakeholders to network across the enterprise for effective delivery. The AVP of IT Delivery will demonstrate a strong aptitude for strategic planning, defining road maps, developing leaders, and thinking critically. This individual is integral in defining and executing a portfolio road map for application delivery in an Agile environment. The AVP of IT Delivery will exude confidence in leadership and technical execution while maintaining a large budget. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large software company is seeking a remote IT Service Desk Analyst. They will provide remote IT support to approximately 4000 internal employees. They will be responsible for troubleshooting,... More repair and configuration of desktops/laptops (mostly windows based with a few Apple related), printers, and mobile devices as well as handle support related issues with Internet browsers, wireless connectivity, VPN, enterprise applications, password and other similar items experienced in a corporate environment. Must be able to work some holidays.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less