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Apr 22, 2024

Ontario, CA

|

Help Desk

|

Contract,Perm Possible

|

$20 - $25 (hourly estimate)

{"JobID":352656,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-117.611,"Longitude":34.0958181818182,"Distance":null},"State":"California","Zip":"91764","ReferenceID":"OCC-699032","PostedDate":"\/Date(1713784622000)\/","Description":"-High-level customer service and interpersonal skills-Strong written and verbal communication skills-Ability to quickly absorb and retain information-Strong documentation and organizational skills-Ability to work well on a team in a fast-paced environment-Working knowledge of computers and networks-Excellent troubleshooting skills (password resets, connectivity issues, etc)Pay Rate: 20-25/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Tier 1 IT Support (call center)","City":"Ontario","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Previous experience working in healthcare environment","Skills":"As a CSR/Helpdesk individual, you will be joining one of Insight Global\u0027s most prestigious healthcare partners in the US. Our client is performing a go live for their upgraded patient portal software across multiple medical facilities that will be directly impacting their providers (Non IT and IT professionals). You and your peers will be responsible for delivering high level customer service while assisting with IT support . You will be recording and tracking all interactions in the appropriate ticketing tool, as well as identifying and raising critical incidents to the next level if needed. Issues raised will be pertaining to hardware and software issues. It is important to approach each interaction with a \"customer obsessed\" mentality. The work environment will be fast pace and require excellent troubleshooting skills.","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

-High-level customer service and interpersonal skills-Strong written and verbal communication skills-Ability to quickly absorb and retain information-Strong documentation and organizational... skills-Ability to work well on a team in a fast-paced environment-Working knowledge of computers and networks-Excellent troubleshooting skills (password resets, connectivity issues, etc)Pay Rate: 20-25/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 12, 2024

Westerville, OH

|

Project Manager

|

Contract-to-perm

|

$42 - $52 (hourly estimate)

{"JobID":368539,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-82.8926363636364,"Longitude":40.145,"Distance":null},"State":"Ohio","Zip":"43082","ReferenceID":"COL-716715","PostedDate":"\/Date(1720800979000)\/","Description":"A client of Insight Global is looking for a BRM Project Manager in Westerville, Ohio. This role involves traditional project management responsibilities for large scale projects with global, enterprise-wide impact. This individual will lead various Business Systems projects to successful completion as stand-alone projects or within ERP System programs. The BRM Project Manager will be responsible for ensuring that project objectives are achieved on time and on budget, while meeting quality goals and success criteria of the program based on business objectives.Other Responsibilities:Responsible for leading, planning, execution, and completion of large-scale complex projects. Monitors and controls project activities from proposal through project closure phases.Accountable for Project Management planning and execution tasks, including, but not limited to, estimating, scope, scheduling, budgeting, costing, resource, risk, and issue management.Continuously assesses project health, anticipating risk and developing effective mitigation plans that maintain committed project plan.Develops and manages project recovery plans when necessary, minimizing impact to project commitments.Collects and analyzes data required to create effective written status reports. Creates and delivers effective written and verbal project status reports.Proactively engages stakeholders, providing timely, relevant, and transparent project status.Identifies task dependencies as they arise and takes action to ensure that project schedule is unimpeded by dependencies.Facilitate cross-functional planning and project execution, Provide executive-level program updates to Program Management Team and executive project charter.Monitor team schedules and ensure coordination of activities on the critical path.Develop reporting and tracking programs to assure the project is on target for scope, schedule, and cost.Identify key issues and drive decisions to ensure that the project does not slip.Identify key risks and develop contingency plans.Work with management of different operating functions to identify and obtain required resources to adequately staff project within Vertiv and with software companies / outside consulting firms. Interacts with all levels of management, team members, and stakeholders. Builds cohesive teams by partnering and collaborating with stakeholders to ensure efficient success of projects. Collaboratively engages and leads diverse teams and team members.Directs activities of project team members and balances workload of the team, ensuring that both individual and group objectives are met.Contributes to development of processes when they are needed by coordinating collaboration of design and execution with applicable Stakeholders.Prepares and performs stage gate reviews.PR: 45/HR - 60/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Project Manager","City":"Westerville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves:Bachelors Degree in computer science or related degreeAt least 5 years project management experience.Experience supporting corporate function applications preferred (i.e. legal systems, supply chain, procurement, finance, etc.)Experience is leading projects using Agile project management methodologies.Working knowledge of project management technologies, and tools such as (Microsoft Project, Jira, SharePoint, Excel, PowerPoint, Service Now, Plan View, SmartSheet).","Skills":"Plusses: Expertise with lean six sigma or leading kaizen events is a plusExcellent presentation skills; can adjust presentation to the audience level. Comfortable presenting to small and large groups at all levels of the organization.","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":52.0000,"SalaryLow":41.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is looking for a BRM Project Manager in Westerville, Ohio. This role involves traditional project management responsibilities for large scale projects with global,... enterprise-wide impact. This individual will lead various Business Systems projects to successful completion as stand-alone projects or within ERP System programs. The BRM Project Manager will be responsible for ensuring that project objectives are achieved on time and on budget, while meeting quality goals and success criteria of the program based on business objectives.Other Responsibilities:Responsible for leading, planning, execution, and completion of large-scale complex projects. Monitors and controls project activities from proposal through project closure phases.Accountable for Project Management planning and execution tasks, including, but not limited to, estimating, scope, scheduling, budgeting, costing, resource, risk, and issue management.Continuously assesses project health, anticipating risk and developing effective mitigation plans that maintain committed project plan.Develops and manages project recovery plans when necessary, minimizing impact to project commitments.Collects and analyzes data required to create effective written status reports. Creates and delivers effective written and verbal project status reports.Proactively engages stakeholders, providing timely, relevant, and transparent project status.Identifies task dependencies as they arise and takes action to ensure that project schedule is unimpeded by dependencies.Facilitate cross-functional planning and project execution, Provide executive-level program updates to Program Management Team and executive project charter.Monitor team schedules and ensure coordination of activities on the critical path.Develop reporting and tracking programs to assure the project is on target for scope, schedule, and cost.Identify key issues and drive decisions to ensure that the project does not slip.Identify key risks and develop contingency plans.Work with management of different operating functions to identify and obtain required resources to adequately staff project within Vertiv and with software companies / outside consulting firms. Interacts with all levels of management, team members, and stakeholders. Builds cohesive teams by partnering and collaborating with stakeholders to ensure efficient success of projects. Collaboratively engages and leads diverse teams and team members.Directs activities of project team members and balances workload of the team, ensuring that both individual and group objectives are met.Contributes to development of processes when they are needed by coordinating collaboration of design and execution with applicable Stakeholders.Prepares and performs stage gate reviews.PR: 45/HR - 60/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 26, 2024

Atlanta, GA

|

Desktop Support

|

Contract-to-perm

|

$42 - $52 (hourly estimate)

{"JobID":371209,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-84.4250909090909,"Longitude":33.6392727272727,"Distance":null},"State":"Georgia","Zip":"30320","ReferenceID":"CIN-722154","PostedDate":"\/Date(1721999789000)\/","Description":"A Logistics Company in the ATL area is seeking a contract to hire 2nd shift onsite IT Support Specialist to work Friday-Monday for support at a live package sorting facility. You will be responsible for troubleshooting hardware and software issues in the facility. You will also be responsible for asset and vendor management of IT products.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support Specialist - 2nd Shift - Weekends - ATL","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3+ years of IT Support Experience (Hardware and Software)- Able to work ONSITE at the ATL airport- Shift: Friday-Monday 3pm-1am","Skills":"-Logistics/Warehouse/Distribution environment experience-Software development/programming-Vendor or asset management experience- Microsoft Suite troubleshooting experience","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":52.0000,"SalaryLow":41.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A Logistics Company in the ATL area is seeking a contract to hire 2nd shift onsite IT Support Specialist to work Friday-Monday for support at a live package sorting facility. You will be responsible... for troubleshooting hardware and software issues in the facility. You will also be responsible for asset and vendor management of IT products.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 22, 2024

Hazle Township, PA

|

Network Engineer

|

Contract-to-perm

|

$20 - $25 (hourly estimate)

{"JobID":369987,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-75.9929090909091,"Longitude":40.9645454545455,"Distance":null},"State":"Pennsylvania","Zip":"18202","ReferenceID":"OCC-720007","PostedDate":"\/Date(1721647006000)\/","Description":"Position Summary: Provides support to the organization\u0027s internal users of computer applications and hardware (e.g., PCs, servers, mainframes); answers questions regarding system procedures, online transactions, systems status and downtime procedures, and is typically located within a call center; collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems; maintains a troubleshooting tracking log ensuring timely resolution of problems. This is full time onsite position during business hours currently and is subject to change at management discretion.What you bring to the role: Seasoned individual contributor. Works under limited supervision for routine situations. Aids and train lower-level associates. Problems typically are not routine and require analysis to understand. Makes minor adjustments to working methods. Explains practices, procedures, and policies to reach agreement with others outside of the job area. Provides administrative or technical support at a senior level. Proficient in the various competencies relevant to their job. May act as a lead or mentor to administrative support personnel. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Plus, the ability to lift a minimum of 50 lbs. Generally works independently within established procedures associated with the specific job function. Normally receives little instruction on daily work. Determines methods and procedures on new assignments. Ability to work at heights up to 30 feet on scissor lift.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support (5 Days Onsite - Hazelton, PA)","City":"Hazle Township","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications: Two-year college degree or equivalent experience and minimum 2-year experience in functional area. OR High School Diploma or equivalent and 3 years functional experience. Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.*This is not a complete listing of the job duties. It is a representation of the things you will be doing, and you may not perform all these duties.","Skills":"","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Position Summary: Provides support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes); answers questions regarding system procedures, online... transactions, systems status and downtime procedures, and is typically located within a call center; collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems; maintains a troubleshooting tracking log ensuring timely resolution of problems. This is full time onsite position during business hours currently and is subject to change at management discretion.What you bring to the role: Seasoned individual contributor. Works under limited supervision for routine situations. Aids and train lower-level associates. Problems typically are not routine and require analysis to understand. Makes minor adjustments to working methods. Explains practices, procedures, and policies to reach agreement with others outside of the job area. Provides administrative or technical support at a senior level. Proficient in the various competencies relevant to their job. May act as a lead or mentor to administrative support personnel. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Plus, the ability to lift a minimum of 50 lbs. Generally works independently within established procedures associated with the specific job function. Normally receives little instruction on daily work. Determines methods and procedures on new assignments. Ability to work at heights up to 30 feet on scissor lift.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 09, 2024

Bishop, TX

|

Help Desk

|

Contract-to-perm

|

$22 - $27 (hourly estimate)

{"JobID":367418,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-97.7851818181818,"Longitude":27.5947272727273,"Distance":null},"State":"Texas","Zip":"78343","ReferenceID":"DAL-717283","PostedDate":"\/Date(1720545390000)\/","Description":"A fortune 500 client is searching for two Plant IT Support Technician to join their chemical plant in the Bishop or Bay City, TX area. The selected candidate will be working in a fast paced environment, so they should be a go-getter who enjoys continuously learning and growing. This is a great opportunity to join a dynamic team with exciting initiatives! Key accountabilities are as follows: * Resolves Level 1/Level 2 incidents and fulfills service requests (phone, e-mail, walk-up, self-service portal) for all end users in accordance with service level targets while demonstrating the highest level of customer service * Provisions and maintains all end-user computing equipment, such as desktop/laptop hardware, software, and peripherals in accordance with IT operations policy and procedures * Escalates incidents to the appropriate IT operations resources in accordance with established procedure * Monitors open tickets for accuracy, urgency and problem resolution within prescribed Service Level Agreements * Creates and maintains document repository of fixes, installation procedures, technical tips, and other office technology processes * Identifies, researches, and assists with implementation of new technologies in accordance with IT operations policy and procedures * Tracks and manages IT assets (logical and physical) in accordance with IT operations policy and proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Plant IT Support Technician (Bishop and Bay City, TX)","City":"Bishop","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* Proven experience in a technology support role * Experience supporting a manufacturing plant and/or have experience working with Operational Technology* Strong knowledge of Microsoft based operating systems with emphasis on Windows 10, Office 2016, and Internet Browsers * Excellent interpersonal skills especially communication and presentation skills * Promotes and supports standardization and continuous improvement * Ability to work independently and make decisions where necessary * Familiarity with all components of Office 365","Skills":"* A+ Certification or equivalent highly preferred * Familiarity with ITIL and HDI Incident Management Best Practices * Familiarity with Wintel (Windows client and server technology), networks (Cisco preferred), anti-virus, general security * Understanding of Network Standards, Protocols, and Security Policies * Bitlocker Encryption experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":27.0000,"SalaryLow":21.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A fortune 500 client is searching for two Plant IT Support Technician to join their chemical plant in the Bishop or Bay City, TX area. The selected candidate will be working in a fast paced... environment, so they should be a go-getter who enjoys continuously learning and growing. This is a great opportunity to join a dynamic team with exciting initiatives! Key accountabilities are as follows: * Resolves Level 1/Level 2 incidents and fulfills service requests (phone, e-mail, walk-up, self-service portal) for all end users in accordance with service level targets while demonstrating the highest level of customer service * Provisions and maintains all end-user computing equipment, such as desktop/laptop hardware, software, and peripherals in accordance with IT operations policy and procedures * Escalates incidents to the appropriate IT operations resources in accordance with established procedure * Monitors open tickets for accuracy, urgency and problem resolution within prescribed Service Level Agreements * Creates and maintains document repository of fixes, installation procedures, technical tips, and other office technology processes * Identifies, researches, and assists with implementation of new technologies in accordance with IT operations policy and procedures * Tracks and manages IT assets (logical and physical) in accordance with IT operations policy and proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 24, 2024

Chesterfield, MO

|

Corporate Operations

|

Perm

|

$165k - $170k (estimate)

{"JobID":364835,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-90.5540909090909,"Longitude":38.659,"Distance":null},"State":"Missouri","Zip":"63017","ReferenceID":"STL-713896","PostedDate":"\/Date(1719231373000)\/","Description":"The Executive Director Third Party Resilience is responsible to establish and carry out programs for the purpose of implementing an effective process to identify, measure, monitor, and control third party risk exposures. Responsible for the oversight and coordination of 2nd line of defense activities and programs related to third party risk management. Responsibilities *Leads a team responsible for the development and implementation of third-party resilience framework and processes ensuring that all governance, risk and compliance stakeholders are represented and ensuring the framework and policies are in line with applicable regulations, rating agency standards, and strategic imperatives of the organization. *Participates in various risk committees aligned with the enterprise risk management framework.Leads and facilitates the process to manage, monitor and report on third party vendor risks. *Leads and facilitates the process to manage, monitor and report on merger and acquisition operational risks. *Leads and facilitates the process to manage, monitor and report other third-party risks such as partnerships and joint ventures. *Leads, facilitates, oversees, and directs the third-party resilience team and associated risk and governance processes. *Serves as third party resilience advisor to Global Risk Services and the Global Operational Resilience Office on trends and emerging risks. *Acts as a corporate advocate for all third-party risks and related policies, processes, leading practices and methodologies. Create a culture of risk awareness within the organization. *Mentors associates within the department. Performs supervisory duties including, but not limited to, hiring, training, evaluating, coaching, and disciplining of direct reports. *Maintains regular and predictable attendance.Performs other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Executive Director, Third Party IT Risk","City":"Chesterfield","ExpirationDate":null,"PriorityOrder":0,"Requirements":"10+ years of experience in third-party or operational risk management or related risk fields with responsibilities for management reporting2+ years management experience including management of other managersKnowledge of regulatory requirements (DORA, GDPR, CCPA) and industry standards (ISO 27001, NIST)Familiar with Information Security, Risk Management, and IT Governance standards and frameworks (NIST 800-53, ISO 27000, ISO 31000, etc)Experience in formal risk assessments and risk practices","Skills":"CISSP, CISM, CISA, CRISC, GPEN, CEH Certifications","Industry":"Corporate Operations","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":170000.0000,"SalaryLow":165000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Executive Director Third Party Resilience is responsible to establish and carry out programs for the purpose of implementing an effective process to identify, measure, monitor, and control third... party risk exposures. Responsible for the oversight and coordination of 2nd line of defense activities and programs related to third party risk management. Responsibilities *Leads a team responsible for the development and implementation of third-party resilience framework and processes ensuring that all governance, risk and compliance stakeholders are represented and ensuring the framework and policies are in line with applicable regulations, rating agency standards, and strategic imperatives of the organization. *Participates in various risk committees aligned with the enterprise risk management framework.Leads and facilitates the process to manage, monitor and report on third party vendor risks. *Leads and facilitates the process to manage, monitor and report on merger and acquisition operational risks. *Leads and facilitates the process to manage, monitor and report other third-party risks such as partnerships and joint ventures. *Leads, facilitates, oversees, and directs the third-party resilience team and associated risk and governance processes. *Serves as third party resilience advisor to Global Risk Services and the Global Operational Resilience Office on trends and emerging risks. *Acts as a corporate advocate for all third-party risks and related policies, processes, leading practices and methodologies. Create a culture of risk awareness within the organization. *Mentors associates within the department. Performs supervisory duties including, but not limited to, hiring, training, evaluating, coaching, and disciplining of direct reports. *Maintains regular and predictable attendance.Performs other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 18, 2024

New York, NY

|

Accounting / Finance

|

Contract

|

$56 - $70 (hourly estimate)

{"JobID":363762,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.9862727272727,"Longitude":40.7265454545455,"Distance":null},"State":"New York","Zip":"10282","ReferenceID":"NYC-712280","PostedDate":"\/Date(1718712975000)\/","Description":"Counterparty Risk Internal Auditors to join the Credit Risk team. This team is responsible for covering all financial and nonfinancial risk management specifically for the wholesale lending business. The team is focused on regulatory matters where they are looking at their entire portfolio of products, monitoring the credit \u0026 counterparty risk associated with trading activities, and ensuring compliance to the regulators. 50% of their day will consist of participating in audit meetings both internally with management and externally with stakeholders, and the other 50% will be the actual documentation and testing of the audits. The ideal candidate is someone that has between 2-5 years of audit experience and strong counterparty risk experience within wholesale or retail lending. The expectation is to find individuals that are self-starters and can immediately come in and help execute on the audit projects right away, research / read up on previous work papers both online and internally on a range of topics, participate in stakeholder meetings, and develop audit conclusions. Some other main responsibilities include:-Execute risk-based and regulatory-required audits focused on financial (market risk, credit risk, counterparty risk) and non-financial risk management (operational risk) including planning and scoping, fieldwork and audit test plans, and reporting-Drive walkthroughs with stakeholders to perform control design assessments and present results of work performed to Internal Audit senior management-Lead audit testing to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards-Coordinate with business and engineering audit teams to identify risks, assess mitigating controls, and make recommendations on improving the control environment-Prepare commercially effective audit conclusions and findings, and present to Internal Audit senior management and business stakeholders-Follow-up on open audit issues and validate their resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Onsite - Senior Internal IT Audit - Enterprise Risk/Data Managem","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5+ years of audit experience from a Big 4 or large investment bank-Strong credit or counterparty risk experience specifically within wholesale or retail lending-Comfortable interacting on stakeholder meetings, documenting notes, and presenting findings in audit meetings-Professional / sharp communication (written and verbal)","Skills":"-Experience using Auditboard-Previous trading knowledge","Industry":"Accounting / Finance","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70.0000,"SalaryLow":56.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Counterparty Risk Internal Auditors to join the Credit Risk team. This team is responsible for covering all financial and nonfinancial risk management specifically for the wholesale lending business.... The team is focused on regulatory matters where they are looking at their entire portfolio of products, monitoring the credit & counterparty risk associated with trading activities, and ensuring compliance to the regulators. 50% of their day will consist of participating in audit meetings both internally with management and externally with stakeholders, and the other 50% will be the actual documentation and testing of the audits. The ideal candidate is someone that has between 2-5 years of audit experience and strong counterparty risk experience within wholesale or retail lending. The expectation is to find individuals that are self-starters and can immediately come in and help execute on the audit projects right away, research / read up on previous work papers both online and internally on a range of topics, participate in stakeholder meetings, and develop audit conclusions. Some other main responsibilities include:-Execute risk-based and regulatory-required audits focused on financial (market risk, credit risk, counterparty risk) and non-financial risk management (operational risk) including planning and scoping, fieldwork and audit test plans, and reporting-Drive walkthroughs with stakeholders to perform control design assessments and present results of work performed to Internal Audit senior management-Lead audit testing to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards-Coordinate with business and engineering audit teams to identify risks, assess mitigating controls, and make recommendations on improving the control environment-Prepare commercially effective audit conclusions and findings, and present to Internal Audit senior management and business stakeholders-Follow-up on open audit issues and validate their resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 21, 2024

Clayton, NC

|

Engineering (Non IT)

|

Perm

|

$140k - $150k (estimate)

{"JobID":364628,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-78.3541818181818,"Longitude":35.6545454545455,"Distance":null},"State":"North Carolina","Zip":"27527","ReferenceID":"RAL-713725","PostedDate":"\/Date(1718982833000)\/","Description":"Position Summary: The Manager of Application Support and Compliance will oversee various critical areas within our organization\u0027s IT department. This role requires an experienced leader capable of managing multiple facets of system lifecycle management, application development oversight, desktop support services, compliance adherence within IT operations, and implementation of automation strategies. Key Responsibilities: *Lead the system management process from inception through to retirement, ensuring robust lifecycle practices. *Supervise app developers to foster innovative solutions while maintaining alignment with business objectives. *Oversee desktop support teams to ensure efficient resolution of end-user issues. *Ensure strict compliance with industry regulations across all IT functions. *Drive IT initiatives forward while aligning with corporate goals. *Spearhead automation projects to enhance productivity across departments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Manager of Application Support and Compliance","City":"Clayton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications: *Proven track record as a \"department manager\" overseeing diverse teams responsible for varied duties, including quality assurance/compliance. *Solid background in the pharmaceutical industry is preferred to comprehend high-quality standards required in this sector. *Demonstrated ability in managing diverse teams effectively. *Experience managing between 8 to 12 direct reports on daily operations, including performance reviews. *Minimum 3 years\u0027 experience in a managerial capacity within an IT environment; ideally seeking candidates with 5 to 7 years\u0027 tenure.","Skills":"","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":140000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Position Summary: The Manager of Application Support and Compliance will oversee various critical areas within our organization's IT department. This role requires an experienced leader capable of... managing multiple facets of system lifecycle management, application development oversight, desktop support services, compliance adherence within IT operations, and implementation of automation strategies. Key Responsibilities: *Lead the system management process from inception through to retirement, ensuring robust lifecycle practices. *Supervise app developers to foster innovative solutions while maintaining alignment with business objectives. *Oversee desktop support teams to ensure efficient resolution of end-user issues. *Ensure strict compliance with industry regulations across all IT functions. *Drive IT initiatives forward while aligning with corporate goals. *Spearhead automation projects to enhance productivity across departments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 14, 2024

Scottsdale, AZ

|

Project Manager

|

Contract

|

$38 - $48 (hourly estimate)

{"JobID":357345,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-111.873909090909,"Longitude":33.6198181818182,"Distance":null},"State":"Arizona","Zip":"85260","ReferenceID":"PHX-704508","PostedDate":"\/Date(1715706995000)\/","Description":"* Delivers specific delegated tasks assigned by a supervisor in the IT Project Management job family. * Contributes to the development and tracking of project plans, schedules and budgets. May manage smaller deliverables within a larger project. * Maintains working relationships with client functional areas outside of IT. * Works with systems analysts, software designers and programmers to determine the best methods to achieve the projects objectives. * Makes recommendations for staff and budget resources required to achieve project objectives. * Organizes and guides project operations through the use of systems development and project management methodologies accepted by the industry. * Works with client departments to coordinate systems testing, installation, training and support. * Uses appropriate systems development methodologies to structure and organize the tasks to be completed. * Monitors and reports project status using established metrics against the plan. * Keeps informed of technical and managerial advances in IT. * Completes day-to-day IT Project Management tasks without immediate supervision, but has ready access to advice from more experienced team members. * Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Remote Project Manager (AZ)","City":"Scottsdale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of Health IT project management experience. EPIC or EHR experience.Solution implementation and go-live support experience.Background in supporting technology for healthcare clinical operations teams.High school diploma. Located in Arizona and willing to travel 30% within the greater Phoenix area.","Skills":"Bachelor\u0027s degree in IT or related field.","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

* Delivers specific delegated tasks assigned by a supervisor in the IT Project Management job family. * Contributes to the development and tracking of project plans, schedules and budgets. May... manage smaller deliverables within a larger project. * Maintains working relationships with client functional areas outside of IT. * Works with systems analysts, software designers and programmers to determine the best methods to achieve the projects objectives. * Makes recommendations for staff and budget resources required to achieve project objectives. * Organizes and guides project operations through the use of systems development and project management methodologies accepted by the industry. * Works with client departments to coordinate systems testing, installation, training and support. * Uses appropriate systems development methodologies to structure and organize the tasks to be completed. * Monitors and reports project status using established metrics against the plan. * Keeps informed of technical and managerial advances in IT. * Completes day-to-day IT Project Management tasks without immediate supervision, but has ready access to advice from more experienced team members. * Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 17, 2024

Bellevue, WA

|

Engineering (Non IT)

|

Contract

|

$50 - $63 (hourly estimate)

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*Working with the markets to integrate backhaul for microwaves and clusters *New backhauls, and upgrading existing *Given a list of sites to work on, understand where in the process it is... and how to move it along The Supplier resource(s) will be assigned specific IP automation projects that need to be completed to accomplish capital IP network augmentations for the client *Augment Cisco ASR 9k routers. *Design replacements of old switches and routers, including cable migrations. *Designs for network capacity increases, including line card adds, port channel augments, and routing config updates. *Deploy OpenGear console servers. *NMNET and CoreNet port turnups.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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