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Glider: BOA-ITBA-I-III-1 Resource can be located in Addison TX Jacksonville FL Position Summary . Must have an ability to work in an agile team environment bull -Must have strong communication... More skills oral and written bull -Must have a strong ability to work independently with assigned tasks with minimal oversight and consistent deliverables bull -Client-facing work experience a plus bull -Past experience in working with Agile tracking toolset a plus i.e. JIRA - responsible for tracking reporting and maintaining every aspect of any assigned stories in JIRA including story point re-assessment and hours estimated vs hours completed bull -Previous development / coder experience a plus bull Accept client assignments and drive client to completion with minimal external support for technical client base implementing web-based service calls to data repositories bull Drives coordination efforts for activities involving Client Assessment Client Provisioning and Client Onboarding including but not limited to - Design Development and Integration Client review and acceptance Facilitate following design and workflow sessions as needed: bull Independent client / DCRS design approval sessions bull Client / DCRS knowledge sessions bull DCRS internal design review sessions i.e. ASR review bull Testing and Triage efforts bull Execution and roll-out bull Administration of the Onboarding Workbook for assigned clients by applying SME technical knowledge of DCRS technology services and events bull Work closely with Client development and testing resource owners to help align DCRS to SIT UAT and Release Defect Triage support. bull Leverage SOAP UI Tool in triage and testing support bull Coordinate Release activities with assigned Execution Leads when applicable and clients. Primary Skill Agile tools Jira Secondary Skill Tertiary Skill Required Skills . Must have an ability to work in an agile team environment bull bull -Must have strong communication skills oral and written bull bull -Must have a strong ability to work independently with assigned tasks with minimal oversight and consistent deliverables bull bull -Client-facing work experience a plus bull bull -Past experience in working with Agile tracking toolset a plus i.e. JIRA - responsible for tracking reporting and maintaining every aspect of any assigned stories in JIRA including story point re-assessment and hours estimated vs hours completed bull bull -Previous development / coder experience a plus Desired Skills bull Must have an ability to work in an agile team environment bull bull -Must have strong communication skills oral and written bull bull -Must have a strong ability to work independently with assigned tasks with minimal oversight and consistent deliverables bull bull -Client-facing work experience a plus bull bull -Past experience in working with Agile tracking toolset a plus i.e. JIRA - responsible for tracking reporting and maintaining every aspect of any assigned stories in JIRA including story point re-assessment and hours estimated vs hours completed bull bull -Previous development / coder experience a plusLess

Insight Global is looking for an IT Infrastructure PM to sit fully remote and work EST hours for a large reinsurance client. This PM will be joining the enterprise architecture, infrastructure &... More assets team. This PM will be working on 2 main projects. 1) service 2012 upgrades for over 300 servers and managing the 3rd party vendor who is doing the upgrades to make sure their work is on time and to the project plan. This PM will also be working on a new Desktop as a Service project where they will start as a POC, find vendor recommendations, new technology, and see what products & solutions are recommended. From there they will assist with figuring out the scope of the project and the budget to replace every user in the company's desktop (2,000+) to become an asset less environment. The Project Manager will be responsible to plan out and drive deliverables, proactively identify/resolve risks and issues, track/report status, and communicate with all relevant stakeholders.Less

This person will be assisting our client with sorting, receiving, & accounting for all of their IT hardware in their company warehouse.

Our client is looking for a Director of IT Cloud Operations to join their team in Plantation, FL. In this role, you will own infrastructure oversight for alltechnical operations of shoreside cloud... More systems. We need a hands-on professional who enjoys rolling up his or her sleeves and working with the team to achieve goals, meet quotas, eliminate security risks andincrease system operational availability and reliability. The successful candidate will be a change management expert and extremely knowledgeable around IT infrastructure including networks, cloudservices like Google Cloud/SalesForce, server support, data center operations, help desk, mac/windows and call centers. You will be responsible for our entire systems administration team and will reportdirectly to the Sr. Director, IT Infrastructure and Cyber Security.Less

Position Summary Looking to hire a business analyst to help support the banks progress towards business agility. This person will work closely with software development teams that are responsible... More for building maintaining our technical applications. The candidate will be responsible for agile program management reporting requirements design implementation testing and support of various projects. Candidate will also assist with general project duties such as requirements gathering test script writing QA/UAT testing new system capabilities documentation writing etc. The ideal candidate is a passionate business analyst who enjoys working on technology projects and being part of a skill group with like-minded agile professional. Responsibilities: bull Project Scope documentation bull Identification and refinement of requirements bull Tracking and reporting of project status/deliverables bull Documenting and producing project artifacts bull Management of project roadmap bull Coordination with development teams on resource allocation bull Change Management scope dates etc. bull Communication plan creation and execution bull System Testing and supporting User Acceptance Testing bull Release Management Support bull Solid communication and presentation skills. Primary Skill Business Analyst Domain Experts Secondary Skill Tertiary Skill Required Skills bull 5 yrs experience as a Business Analyst bull General technical skills - has the ability to write SQL. bull Understands the basics of software engineering and database design. bull Superb communication skills - both verbal and written. bull Strong analytical and problem-solving skills bull Ability to quickly learn new business concepts. Must be able to identify problems and recommend solutions. bull Dedicated sense of ownership and has the ability to deliver under tight deadlines. bull Ability to influence and negotiate within a matrix organization. bull Team Player but also has the ability to work independently with minimal oversight. bull Strong Microsoft Office skills Word Excel Power Point Microsoft Project bull Jira Confluence usage. Desired Skills bull Previous experience working in a financial institution is a huge plus. bull Agile related certifications - SAFe Scrum Master CSM PSM bull Familiar with Enterprise Change Management best practices bull Demonstrated ability to effectively manage Risk. BOA-ITBA-IV-V-1 Primary Mail Code TX2-982-02-27 Alternate Location 1 NC1-021-10-02 Alternate Location 2 NJ2-101-07-07Less

Glider: BOA-ITProgMgr-IV-V-1 Position Summary This role is responsible for planning coordinating and delivery of defined deliverables which usually requires engagement from multiple teams such as a... More project or smaller program. Key responsibilities include communicating the work objectives coordinating delivery managing risks ensuring compliance to standards and providing end to end visibility into the health of the deliverables. This role ensures execution and delivery meets the clients expectations in terms of the functionality quality timeline and cost. They facilitate sync points across multiple organizations to enable delivery. Support completion of tasks to support expected change management governance that are audited on all projects. Primary Skill Agile tools Jira Required Skills 10 years. Responsible for end-to-end management and delivery of a material change for a project of high complexity across multiple departments across multiple business units. Manages leads and directs the work efforts of resources that may be functionally aligned as part of the project and/or organizationally aligned as direct reports. Responsible for the end-to-end integration of various work streams in order to deliver the intended project solution. Responsibilities include: Manage Project Scope Timeline and Budget/Expenses obtain and align resources to key project roles establish clearly defined responsibilities and accountabilities oversight/Manage/Lead project execution integration and implementation Risk Management and Mitigation Planning Readiness / Change Adoption/Stakeholder Management Quality Assurance ensure that all applicable change requirements are satisfied Acts as the primary point of contact and integration for the project Acts as a Program Manager if required on an interim basis Ability to represent / deputize senior project stakeholders where required. Desired Skills Mobile ExperienceLess

Onsite position **Glider: BoA-ITPM-IV-V-1** This role is responsible for integrated planning and project execution for critical large scale CTI projects including: Data Center expansions with... More infrastructure delivery network compute and storge Cloud/Grid capacity expansions product infrastructure refresh/migrations infrastructure hardware remediation and product transformation. Plan and coordinate delivery of defined deliverables which require engagement from multiple teams such as a project or smaller program. Key responsibilities include integrated planning communicating the work objectives coordinating delivery managing risks ensuring compliance to standards and providing end-to-end visibility into the health of the deliverables. Facilitate dependency management/risk management/impediment removal for the defined deliverables. Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline. Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery risks/issues and schedule. Ensure deliverables comply with Enterprise Change Management standards. Required skills: 7 years of technical project management experience Data Center expansion and delivery of infrastructure network compute and storage. Strong integrated planning experience and ability to sync multiple project into a single optimized plan. Persistence poise and perseverance to get things accomplished under pressure and within the set timelines. Demonstrated ability to work independently and within a team. Excellent written and verbal communication skills. Excellent organizational skills coupled with ability to be versatile and flexible. Excellent inter-personal negotiation and influencing skills. Strong attention to detail ensuring accuracy clarity and quality of work. Strong MS Office skills especially Project and Excel to track and manage many different types of efforts and data.Less

Assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information... More Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirm and prioritize project plans and deliverables with the customer. Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions. Apply metrics to monitor performance and measure key project criteria. Prepare system documentation. Establish and maintain security, integrity, and business continuity controls and documents. Analyze, identify and resolve business and or technical problems using appropriate tools. Participate in special studies and stay current on emerging tools, techniques, and technologies. Experience in Information Systems (IS). Specialized experience in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application certification.Less

*Manages the initiation, planning, execution, monitoring/controlling and closing of Information Technology (IT) projects in support of organizational area's strategic objectives and ongoing... More operations. *Interacts with project leadership to identify and document project objectives, scope, high-level functional requirements, project success criteria, and stakeholders. *Collaborates with Project Sponsor and project team to establish project timelines and scope, in cooperation with project leadership. *Prepares and presents comprehensive project scope and definition documents. *Collaborates with functional and/or technical teams to determine resource needs, task deliverables, task dependencies, and due dates. *Utilizes the project management framework and standard tools to facilitate project planning, estimating, and scheduling work, and to supports periodic and frequent monitoring and reporting of project status, progress, and performance. *Develops and manages communication plan for key messages and project updates that will be used throughout the project. *Ensures appropriate planning measures are taken and reviewed, including adjusting project assignments, as needed, to accommodate new issues, scope changes, revised work estimates, and resource availability constraints. *Analyzes short- and long-term resource needs to recommend and/or adjust project resource needs and estimates appropriately. *Monitors and communicates progress, revising timelines and effort estimates while applying appropriate integrated project change control procedures. *Communicates decisions, approved changes, risks and issues to all stakeholders. *Oversees software development and project management practices to promote deliverable quality.Less

Insight Global is searching for an IT Support Tech to join the team of a large assurance provider in Oklahoma City. This person will provide first level IT support for all end-users via telephone,... More portal, or chat. We're seeking someone with excellent customer support skills, and experience troubleshooting Tier 1 issues. They will take on average 9-12 calls/day troubleshooting issues such as Active Directory, connectivity issues, IP Addresses, VPN/Remote connections, Microsoft O365, and audiovisual issues. This person will join a team of 12 to tackle the technical support. During their first month, they will be trained on company basics, KCS systems, ServiceNow ticketing system, ChatBot, and handling phone calls, while shadowing another Team member. They will start handling calls/tickets after the completion of training in month 1Less