Job Search Results for Customer Service

Insurance Verification Specialist

Interviews each patient or representative in order to obtain complete and accurate demographic. Financial and insurance information and accurately enters all patient information into the registration... More system.Reads physicians orders to determine services requested and to assure order validity.Obtains new medical record numbers for all new patients.Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by patients third-party payor.Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances clarifying special billing processes.Re-verifies all information at time of registration process.Understands and applies company philosophy and objectives and Rehab and PAS policies and procedures, as related to assigned duties. Understands the outpatient registration processes. Works with IT/ EMR on troubleshooting Registration interface errors.Maintains a working knowledge of the process to verify insurance coverage and benefits. Assist in verifying benefits as needed and all patients end of year. Professional and knowledgeable communication to patient regarding benefits. Completes all revenue collection efforts according to company and PAS policy.Contacts patients prior to initial visit to discuss co-pay and/or self-pay arrangements.Collects the co-pay amount at each visit and provides a receipt to the patient.Balances collection log and receipts at end of each businessWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Secret Cleared Senior Business Analyst

Lead workshops and facilitate requirements gathering sessions Translate business needs into clear, actionable user stories and acceptance criteria Collaborate closely with developers to ensure... More accurate implementation of requirements Maintain strong communication between stakeholders and technical teams Operate independently within a small team, driving outcomes with minimal oversight Ensure alignment between platform capabilities and business needsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Secret Cleared Mid-Level ServiceNow Developer

Design and implement technical approaches within the ServiceNow platform Collaborate with Business Analysts to understand business requirements and translate them into technical solutions Develop and... More configure ServiceNow applications using JavaScript, including: Portal Development Virtual Agent Workspaces Work in an Agile environment, contributing to sprint planning, development, and iterative delivery Participate in technical reviews and provide guidance on platform best practicesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Secret Cleared Senior ServiceNow Developer

Design and implement technical approaches within the ServiceNow platform Collaborate with Business Analysts to understand business requirements and translate them into technical solutions Develop and... More configure ServiceNow applications using JavaScript, including: Portal Development Virtual Agent Workspaces Work in an Agile environment, contributing to sprint planning, development, and iterative delivery Participate in technical reviews and provide guidance on platform best practicesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Data Entry Specialist

We are seeking a detail-oriented and highly organized Data Entry Specialist to support our medical records and disability claims processing team. In this role, you will be responsible for accurately... More logging and updating request information, including patient names, contact details, disability information, and medical facility data, into internal systems.Key responsibilities include verifying and entering data from request forms, following up with dialysis facilities and state disability offices to track the status of medical record requests, and ensuring timely communication and follow-through. You will also assist in cleaning up legacy records and supporting the transition into a new database by accurately transferring and formatting patient data.The ideal candidate is a strong communicator, comfortable making follow-up calls, and capable of maintaining accuracy and professionalism in a fast-paced, deadline-driven environment.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Solutions Architect - Contact Center (REMOTE)

As a Solution Architect for Digital Consumer Banking, the architect utilizes his/her expertise to recommend operational strategies and plans for the Solutions Architecture function with direct impact... More on company and IT results. This role will be onsite 2-3 days a week in Quincy MA but for the right candidate can be fully remote. As a Solution Architect for Consumer Banking and Channels Architecture utilizes his/her expertise to recommend operational strategies and plans for the Solutions Architecture function with direct impact on company and IT results. S/he manages most strategic Consumer Banking Architecture accounts and communicates with senior leadership on matters of strategic importance; influencing business decision made by leadership. In addition, s/he evaluates and takes in care of the compliance with the organization's technology standards and works with internal business groups on implementation opportunities, challenges, and requirements of various applications.Responsibilities: strong ongoing relationships with key business partners and managers within each business segments Builds and maintains relationships and trust with key business stakeholders to understand business strategy and future needs Communicates monthly updates and produces presentations to senior management on matters of strategic importance to the department Communicates with senior leadership on matters of strategic importance Consults with architecture and technical teams on systems design and implementation, helping to grow and develop the current retail business processes and technology implementations Consults with senior leadership and IT leaders to develop project scopes and business cases that meet both business and IT strategies and roadmaps Consults with the Architecture & IT teams to develop blueprints and roadmaps needed to achieve appropriate balance between IT efficiency and business innovation, allowing individual business units to innovate safely in their pursuit of competitive advantage Continually communicates and builds consensus with IT and business partners Develops and implements new Architecture products, processes, standards of operational plans that will impact the achievement of functional standards and principles throughout the organization. Improves efficiencies by identifying cost saving projects and opportunities for the corporate business lines Influences business decisions made by leadership Leads, guides, and mentors' best practices, design standards, and implementation strategies Candidate will perform comprehensive discovery analysis and definition of client issues and documents implementation in the form of a technical ("blue print") solution. Determine how products and services could be designed or modified to suit the commercial banking needs Act as a liaison between Business Units and Consumer Banking IT during design, development, testing, deployment, and ongoing maintenance phases, throughout the entire life cycle of the product. complete current state analysis, requirements gathering, and documentation. Combine exceptional interpersonal skills, technical aptitude and creative thinking to consult with prospective and existing clients to understand their business needs, map those needs to client solutions, requirements.Compensation:$67/hr to $75/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

INTL - SRE (Ansible Developer) - INDIA

An employer is looking to hire Ansible Developers to join their Enterprise SRE COE team. This team is responsible for creating development standards, compliance, and metrics for all of the... More organization's development teams, in order to reduce outages and issues in production. This role will be supporting their failover automation initiative. This role is critical in transforming manual, complex failover processes into streamlined, push-button automation using Ansible, Ansible Tower, and modern DevOps practices. Youll work closely with database teams, application owners, and network engineers to build a robust automation framework that supports multi-database failover, network rerouting, and application-level resilience. This person will assist in the effort to create a push-button failover system that enables real-time disaster recovery across their critical applications. You will help create a dashboard-drive automation suite that empowers teams to manage failovers with confidence, reduce toil, and improve customer experience during outages. Responsibilities: ? Design, develop, and maintain Ansible playbooks and workflows in Ansible Tower for disaster recovery and failover automation.? Collaborate with DBAs and infrastructure teams to automate failover processes across various relational databases (Oracle, MySQL, PostgreSQL, SQL Server).? Integrate with tools like Pronghorn to automate DNS failovers and routing logic.? Build self-healing scripts and automation patterns for large-scale, asynchronous, message-driven applications? Develop templates and reusable patterns for database, application, and network failover scenarios.? Contribute to the design of a centralized failover console with visual indicators (red/green status) and dependency mapping.? Work with GitLab for version control and CI/CD integration of automation scripts.? Support Kubernetes-based scaling strategies during failover (ramp down/up workloads).? Participate in building a framework for operational readiness, including blue-green deployments, observability, and non-functional requirements.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

GCP Platform Administrator - INTL - India (14248ed4)

A Fortune 50 client is seeking a skilled and experienced GCP Platform Administrator to join their Enterprise Data Analytics Platform team. As a GCP Platform Administrator, you will be responsible for... More managing and maintaining our Google Cloud Platform infrastructure, ensuring the availability, scalability, and security of our cloud-based systems and services both IaaS and PaaS services. Your primary focus will be on deploying, configuring, and monitoring GCP resources, optimizing performance, and providing technical support to internal teams. You will play a critical role in ensuring the smooth operation of our cloud infrastructure and enabling seamless cloud-based solutions. This role is 100% remote in India, however candidates mut be willing to work between the hours of 1PM IST 10PM IST.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Cybersecurity Compliance Manager

Insight Global is looking for a Cybersecurity Compliance Manager to work fully remote in support of one of our largest healthcare clients. This will be a 6 month contract-to-hire role where the... More candidate will be responsible for establishing and maintaining the overall cyber security compliance program. This position will lead a team of cyber security compliance professionals by enabling a holistic compliance framework and assurance readiness for regulations, standards, and contract obligations. Managing and reporting on cyber security compliance in a manner that meets client requirements. Reporting directly to the Director of GRC, this leader ensures compliance against regulatory, industry and contractual requirements. Further, set the strategy and drive effective process, methodology and technology solutions to support the cyber defense of the client, focusing on continuous improvement, data protection, governance, risk management and mitigation. Other day to day responsibilities include, but are not limited to: Lead team of cyber security compliance professionals to measure compliance against a broad range of control requirements, both internally and externally.Ownership of cyber security compliance strategy, programs and related initiatives including regulatory audits and compliance management, metrics and risk and performance indicators.Understand key security and compliance frameworks including but not limited to HIPAA, HITRUST, NIST800-171, PCI, and laws/regulations.Responsible for regulatory/contract and cloud compliance.Manage compliance initiatives to ensure control effectiveness with applicable laws and regulations, as well as internal policies and procedures.Monitor activities of assigned IT areas to ensure control assurance of internal policies and standards.Participate in the development and implementation of new business initiatives involving compliance to ensure functionality required to support required compliance.Provide guidance to business functions on compliance/security-related matters and lead investigations.Coordinate audit-related tasks to ensure the readiness of managers and their teams for audit testing and facilitate corrective actions process for ownership and timely remediation's. Initiate improvement activity to reduce risk, ensure compliance, lower cost, and improve quality within IT processes.Refine and revise existing policies and procedures to support internal and external compliance programs.Hourly Pay While on Contract: $57/hr - $70/hrConversion Salary: $90k - $150kWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less