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Insight Global is looking for an experienced IT Support Technician to provide daily technical support for staff located in Richmond, VA. (100% onsite role). This role includes hands on workstation... More support, office move coordination, hardware deployment, troubleshooting connectivity issues, and assisting users with multifunction devices. The technician will work within VITA processes, respond to user requests, and ensure timely resolution of incidents and service requests.The ideal candidate is customer focused, organized, and experienced in providing onsite technical support in a state agency or enterprise environment.Responsibilities:?Provide onsite support for desktops, laptops, docking stations, monitors, and peripherals.?Move, set up, and configure workstations during office relocations within the building.?Assist users with multifunction devices (printing, scanning, copying, faxing).?Troubleshoot hardware, software, and network connectivity issues.?Support teleconference and virtual meeting setups (Teams, Zoom, conference rooms).?Respond to user requests and resolve incidents in a timely manner.?Enter, update, and track tickets in the VITA Service Portal.?Coordinate with VITA for escalations, equipment orders, and service fulfillment.?Order, receive, deliver, and deploy IT hardware and accessories.?Maintain inventory of devices, peripherals, and consumables.?Document support activities, asset changes, and procedures as required.?Provide professional, customer focused communication with all staff.The hourly pay rate for this contract position is $17-23/hr and based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Asset Management Analyst will manage the full lifecycle of IT assets, including receiving, imaging, deploying, tracking, troubleshooting, and decommissioning devices. This role will handle... More ticket-based requests for hardware and asset changes, ensuring assets are properly tagged, documented, and auditable at all times. Day-to-day work includes maintaining accurate inventory records, supporting bulk asset updates through Excel, reconciling asset data for financial and disposal purposes, and troubleshooting failed devices prior to deployment. The role operates within largely templated and repeatable ITAM processes and requires close attention to detail, consistent documentation, and clear communication with stakeholders across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A mid-sized manufacturing company is seeking a Technical IT Site Lead to join their team to oversee end-to-end service delivery and operations for their manufacturing site in Pleasant Prairie, WI. As... More an IT Site Lead, this individual will be responsible for ensuring 100% uptime of all site-critical systems such as data and voice networks, servers and storage, manufacturing computers, and lab equipment. In addition, they will support any event failures that occur, and will be expected to oversee expediting service restoration and drive continuous improvement to eliminate risks. They will be expected to lead diverse local teams of internal employees, contractors, and key 3rd party vendors while also communicating with and presenting to upper level leadership to understand the business needs and service opportunities. Along with local IT activities and priorities, the Site IT Leader will be expected to support and implement all Corporate IT directives, which will include feedback and guidance on local impact, testing, compliance, etc. The ideal candidate for this position should have a background in Networking/ Telecommunications (hands on and leadership preferred) and should have proven experience working in a fast-paced, dynamic environment. This role requires the individual to be onsite 5 days a week and will be expected to be on-call as an escalation point as this is a 24x7 site. This is a 6- 8 month contract to hire opportunity!Additional Details: Service Delivery Responsibilities: * Manage Site IT operations with respect to service delivery. * Manage ServiceNow tickets to ensure timely resolution * Point of contact for escalation of critical service tickets. * Manage on-site data center operations (including Servers, Backup Systems, Phone Systems, Network equipment, etc.) * Management of out-of-scope computing systems (Labs, Shop Floor, and possibly process control) Administrative Responsibilities: * Responsible for Site IT! Service delivery, and plans that meet objectives. This also includes receipt of services for various IT services. * Understand IT asset portfolio and manage lifecycle according to IT Architectural Standards and plans. * Set proper expectations for your team through regular meetings to meet Corporate and Site-specific IT goals and priorities, Safety and Ethics compliance, etc. * MyAccess Administrator MyAccess requests and approvals (unique to some sites) * Responsible for monitoring, reviewing, and scheduling IT workflow for your site(s) through the Service Desk management tool (SOM). * Develop and maintain a site disaster recovery plan for IT assets.Enterprise Support: ?Oversee vendor management to maintain and optimize software licensing agreements with key vendors (e.g., Microsoft, DocuSign, Adobe) to meet IT service requirements effectively.?Responsible for approving the procurement of IT hardware corporate-wide (i.e., IQMS, SharePoint, Active Directory, Azure, etc.).?Serve as the cybersecurity control owner, responsible for overseeing BSI reviews of actions related to changes in Active Directory and other systems and accountable for approving on Audit board.?Oversee and manage corporate mobility initiatives, ensuring seamless integration and functionality of mobile device.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A mid-sized manufacturing company is seeking a Technical IT Site Lead to join their team to oversee end-to-end service delivery and operations for their manufacturing site in Pleasant Prairie, WI. As... More an IT Site Lead, this individual will be responsible for ensuring 100% uptime of all site-critical systems such as data and voice networks, servers and storage, manufacturing computers, and lab equipment. In addition, they will support any event failures that occur, and will be expected to oversee expediting service restoration and drive continuous improvement to eliminate risks. They will be expected to lead diverse local teams of internal employees, contractors, and key 3rd party vendors while also communicating with and presenting to upper level leadership to understand the business needs and service opportunities. Along with local IT activities and priorities, the Site IT Leader will be expected to support and implement all Corporate IT directives, which will include feedback and guidance on local impact, testing, compliance, etc. The ideal candidate for this position should have a background in Networking/ Telecommunications (hands on and leadership preferred) and should have proven experience working in a fast-paced, dynamic environment. This role requires the individual to be onsite 5 days a week and will be expected to be on-call as an escalation point as this is a 24x7 site. This is a 6- 8 month contract to hire opportunity!Additional Details: Service Delivery Responsibilities: * Manage Site IT operations with respect to service delivery. * Manage ServiceNow tickets to ensure timely resolution * Point of contact for escalation of critical service tickets. * Manage on-site data center operations (including Servers, Backup Systems, Phone Systems, Network equipment, etc.) * Management of out-of-scope computing systems (Labs, Shop Floor, and possibly process control) Administrative Responsibilities: * Responsible for Site IT! Service delivery, and plans that meet objectives. This also includes receipt of services for various IT services. * Understand IT asset portfolio and manage lifecycle according to IT Architectural Standards and plans. * Set proper expectations for your team through regular meetings to meet Corporate and Site-specific IT goals and priorities, Safety and Ethics compliance, etc. * MyAccess Administrator MyAccess requests and approvals (unique to some sites) * Responsible for monitoring, reviewing, and scheduling IT workflow for your site(s) through the Service Desk management tool (SOM). * Develop and maintain a site disaster recovery plan for IT assets.Enterprise Support: ?Oversee vendor management to maintain and optimize software licensing agreements with key vendors (e.g., Microsoft, DocuSign, Adobe) to meet IT service requirements effectively.?Responsible for approving the procurement of IT hardware corporate-wide (i.e., IQMS, SharePoint, Active Directory, Azure, etc.).?Serve as the cybersecurity control owner, responsible for overseeing BSI reviews of actions related to changes in Active Directory and other systems and accountable for approving on Audit board.?Oversee and manage corporate mobility initiatives, ensuring seamless integration and functionality of mobile device.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Software Sourcing Leader for one of New York?s leading hospital systems. This role will partner with MCIT, IT Finance, Legal, and vendor leadership to align sourcing... More strategies with organizational goals, focusing on quality, innovation, cost savings, and efficiency. Key responsibilities include developing multi-year sourcing strategies, leading end-to-end RFx processes, managing vendor relationships, negotiating complex software agreements (including SaaS and perpetual licenses), conducting market and spend analysis, and driving cost optimization through TCO analysis. The position also involves risk management, compliance, and collaboration with cross-functional teams to ensure strategic alignment and operational excellence.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking an entry level Field Services position, but the person must be organized and capable of planning, scheduling, and executing employee user moves, which is the primary... More responsibility of the role. This includes coordinating with Administrative Services, communicating directly with employees about their move schedules, and physically relocating and reconnecting their IT equipment at their new workspace.Additional responsibilities include:? Executing user moves and MAC work while maintaining cabling and network standards? Installing end user devices including PCs, printers, phones, headsets, and peripherals? Supporting digital signage deployments across office and plant locations? Coordinating IT asset disposal through ServiceNow workflows? Assisting with basic data infrastructure work including rack equipment, patching, and cablingThe role requires someone who communicates well with users and internal teams and is comfortable with both planning work and performing hands on tasks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT project manager is responsible for leading a project focused on getting their IT Infrastructure environment CMMC certified. They are also responsible for project Planning, Execution, ... More Delivery, Transfer to Operate and Closure. He/She works together with IT Architects to design the technical solution for the service to deploy to then then coordinate the project technical tasks and teams while respecting planning, cost and quality-Manages projects by using the SAFRAN?s ITS methodology;-Drives the management of Non Standard Requests from Business Focals and functional domains;-Organizes, along with other service centers management, the technical teams to propose a solution and along with the associated budget (Workload and CAPEX/OPEX) to answer customer needs;-Submits project/requests proposals to management for validation;-Defines and implements his/her own project dashboards;-Is responsible and accountable for project budgets, planning and quality;-Ensures and controls project deliverables are compliance with customer and management expectations and specifications;-Manages and Controls contractual commitments of suppliers in the scope of projects;-Leads the technical deployment of project solutions and their hand over to Support/RUN teams (TTO ? transfer to operate)-Manages communication to project team and stakeholders;-Adheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture; -Regular, predictable attendance is required;We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview: Insight Global is seeking an experienced IT Project Manager to support Howard University Hospital?s Information Systems department within the Project Management Office (PMO). This... More individual will be responsible for managing multiple concurrent, high-visibility IT projects from initiation through completion, ensuring delivery within scope, timeline, and budget in a healthcare environment.Responsibilities: ? Manage multiple concurrent IT projects across the hospital?s IT portfolio? Own the full project lifecycle: planning, execution, monitoring, and close-out? Develop and maintain all project documentation including charters, schedules, work plans, and status reports? Track and report project progress to IT leadership on at least a weekly basis? Identify, assess, and mitigate project risks and issues? Proactively manage scope, timeline, and resource changes? Serve as the primary liaison between IT leadership, business stakeholders, vendors, and SMEs? Prepare and manage project budgets? Apply project management best practices and methodologies, including Agile where applicableWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Program Director to join one of our largest healthcare clients and serve as an integral team member helping drive program rigor and execution across the cyber security... More portfolio in a manner that meets client requirements. This individual will work fully remote supporting the Execution and Operations team that designs and/or provides the operational frameworks, processes, and tools for Cyber team implementation and use. Reporting directly to the Director of Cyber Execution and Operations, the candidate will work on a broad range of initiatives and diverse work products while regularly interacting with all levels of leadership across Cyber, IT, and the business. As a foundational member of a recently formed team, you will be directly involved in the team's ongoing evolution. Responsibilities include, but are not limited to:? Key interface with other Cyber, IT, and business teams. Understands the importance of building a strong personal brand within an organization.? Program and Portfolio Management: Plan, execute, and oversee programs and initiatives to improve operations and execution.? Must be able to effectively communicate on a timely basis all aspects of your ownership space in a consistently professional, high quality manner including status on both individual work items and program initiatives.? Ensure Office of the CISO core foundational processes and procedures are properly documented and maintained.? Meeting planning, preparation, and support: Thrive on creating clear, concise, and relevant agendas, meeting notes, decks, and communications based on specific audiences that accurately reflect the Cyber brand. Effectively prepare presenters and actively facilitate meetings of all types (e.g., virtual, in-person, and hybrid).? Collaborate to identify Office of the CISO reporting needs to support ongoing strategic decision-making and work with necessary parties to create.? Microsoft SharePoint/Teams artifact storage rebuild, rebranding, and maintenance.? Budget optimization: Forecasting, contracting, invoicing, etc.? Identify areas of improvement and propose recommendations to address.? Coach and train cyber staff in operational best practices.? Work fully remote schedule with travel expected no more than once to twice per quarter.Compensation based upon experience: $135k - $175kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Operations Center (ITOC) Analyst will oversee complex network components and will be responsible for network monitoring and management in a 24x7 environment. From a centralized location, the... More ITOC Analyst will monitor for issues pertaining to usage of bandwidth, utilization of the server, uptime, and other crucial elements. If systems experience an outage, the ITOC Analyst will resolve issue by isolating programs and collaborating with engineers and team members to find quick and appropriate fixes. Essential Functions will include monitoring day-to-day issues related to computers, networks, applications, critical infrastructure, and info-security, perform triage and escalate issues to support teams, perform routine maintenance as needed, etc. The right candidate is reliable, proactive, and has strong communication skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less