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Our client is looking for 3 DegreeWorks Analysts to join their growing team. This company is growing rapidly and the scope is increasing, thus the need for additional resources. In this role, this... More Systems Analyst will be apart of tier 1 and tier 2 tickets. They will do their own troubleshooting. If something cannot be fixed from a development and back end perspective, it gets sent to IT. They will do program and course configuration and handle maintenance of the programs. Structural design of full programs, program codes, and building out a student from top to bottom and auditing those programs is also apart of the job. Having knowledge on policy and process or functional knowledge doing transfer of credits is ideal. DegreeWorks is their Degree navigator so they know what courses to take next based on program involved in.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our enterprise level client is seeking a Product Manager to support their Data Transformation project internally. This person will be primarily supporting the Sales Analytics teams being the liaison... More between the engineers and the business. This person will run daily scrum meetings, come up with project plans and roadmaps, build stories for projects and manage them. It is imperative this person is familiar with Snowflake and DBT as those are the main tools used in this program. Having someone with stronger business knowledge from a sales perspective supporting sales analytics and a understanding of data is important moving into this position. We need this person to analyze legacy platforms and make key decisions on mapping or how they're building their new foundation/objects and being able to come up with strategies on where to get the data or how to deal with it. Someone will need to be able to understand how something was done in the legacy systems and translate this back into the new systems/metrics. Having the understanding technically and business wise will be crucial. This person will be working EST hours.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Data Center Technician - Technical IT 3 Summary:Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists,... More guides, standard protocols, and emails. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads Job Responsibilities: Monitor the system for equipment failure or errors in performance Respond to program error messages by finding and correcting problems or terminating the program Help programmers and systems analysts test and debug new programs Operate spreadsheet programs and other types of software to load and manipulate data and to produce reportsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Conduct Configuration Reviews: Perform manual and automated comparisons of system configurations against defined security baselines on a quarterly basis.Validate Evidence: Scrutinize evidence of... More configuration settings, ensuring it originates from the correct sources and accurately reflects compliance requirements.Identify and Document Discrepancies: Clearly identify and document any deviations from established baselines, marking items as pass or fail based on specific criteria.Utilize Security Tools: Work with configuration compliance tools, including but not limited to Qualys and Symantec, to automate and streamline compliance checks.Leverage Regular Expressions (RegEx):Apply your understanding of RegEx to configure and fine-tune security tools for accurate configuration scanning.Collaborate and Communicate: Work closely with team members to understand requirements and effectively communicate compliance findings.Follow Directions and Deliver Outcomes: Execute tasks precisely according to provided directions and ensure timely, accurate delivery of all compliance outcomes.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. *Escalation point of issues or services forwarded from the IT Help Desk that may... More require hands on or onsite support *Answering IT requests via phone, email and walk-ins *Track request through call and incident tracking software (Autotask/Service Now) *Manage and resolve requests and as needed escalate calls using incident management system *Analyze, coordinate, and deliver timely and accurate problem resolutions for end users *Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking an experienced Construction Safety Manager to work a long term contract with one of our largest technology clients in the greater Richmond, VA area. Role... More Specification:Assist in the education and identification of High-Risk Activities (HRA) to the Lease Provider and construction contractor.Assist in the education and monitoring of Collaborative Planning conducted by the Lease Provider and/or construction contractor as it relates to High-Risk Activities identified associated with work activities.Monitoring Key safety Performance Indicators (KPIs) outlined by the company, Lease Provider and/or construction contractor as related to health and safety.Assisting in assessing the health & safety implications of situational and schedule changes as they occur during the project and highlighting potential health and safety issues to the Lease Provider and/or construction contractor.Identify and monitor project Health & Safety performance data that can be used to accurately assess the project safety status.Stop work and inform appropriate supervision when immediately dangerous to life and health activities are observed or identified.Assist in improving existing construction safety management process and culture by a visible on-site presence, and active participation in:Health and safety related meetings, calls, briefings, surveys, reviews, and auditsHRA MeetingsAll-Hands MeetingsWork Planning & Coordination MeetingsEnergization/Cx MeetingsIncident Investigations/Review MeetingsMonitor and report on the effectiveness of the sites Health & Safety planning. This includes, but is not limited to:HRA safety planning and implementation.Assessing compliance with agreed KPIs across all project stages.Communications of Health & Safety at all levels.Co-ordination of work activities on site.Safety training and education.High level reviews of Risk Assessment and Method Statements (RAMS), safe plans of action, lifting plans, etc.Review of accidents, incidents, & near-miss reporting, including the evaluation of findings, and monitoring the implementation of corrective and preventive measures.On-going assessment of the resources provided by contractors to enable implementation of the contractors safety management program.Encouraging, and promoting, Health & Safety initiatives aimed at influencing positive safety behavior on the sites.Encouraging, and promoting, contractor participation in structured Health & Safety recognition schemes by recognized bodies.Report routinely (i.e. daily, weekly) to company site representative and EHS representative on activities, initiatives, challenges, and control measures.The contractor will maintain responsibility for all aspects of safety management on site.Conduct on a weekly average, a minimum of 3 daily observation and 1 weekly site inspection report.Pay Range is between 50-100KWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Responsibilities Data Center Operations Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing,... More and/or decommissioning equipment Proactively shares relevant information to enable efficient workflow and mitigate the impact that changes to their area of work will have on others. Complies with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines. Completes assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs), with minimal guidance from other technicians. Service Delivery Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails; assists and provides guidance to other technicians to complete challenging or complex tasks. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs), Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption. Provides guidance to technicians troubleshooting issues. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists. Managing Services Develops an understanding of cross-functional processes to support partnerships with internal and external stakeholders. ! Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training. Data Center Work Environment Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use). Complies with security and data management procedures and policies and completes required security training and alerts others to security concerns and/or incidents. Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work. Ownership Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities. Learns the client's business and maintains a client focus to understand the impact of their work when completing tickets and assigned tasks. Salary for this role is between 75-90KWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our Client is looking to bring on a local to Miami Florida Senior Implementation Project Manager for a large-scale SAAS implementation from scratch. This project will be implemented full cycle across... More one of the company brands. Other projects worked on will be based around and include PCI (security/compliance), application implementations, system deployments, reservation systems, POS systems, and financial applications. Some projects/programs will be starting from scratch and involve working with the business on the implementation. The ideal candidate will come from the travel industry and have a high-level technological and enterprise level background with experience involving multiple large complex projects with multi-million-dollar budgets. This person will be an extremely strong communicator as they will be involved in day-to-day discussions with high level executives in board rooms on project/program status and will give executive presentations. This person will be involved in the day to day project management life cycle. This candidate will need to be able to collaborate and work across different types of teams, businesses, IT groups, and programs with a sense of navigating politics in their environment.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Endpoint Engineering team is looking for a well-rounded and experience IT professional with strong hardware and software troubleshooting skills, development experience, and strong systems... More administration skills. This role will support daily operations along with leading key projects, such as the shift from SCCM to Intune for modern Windows device management. RESPONSIBILITIES: Responsible for the review and setup of SCCM management for devices requiring business-specific policies and practices Collaborate with application and business technology teams to support their hosted application or desktop platforms, ensuring seamless integration and optimal performance. Automate requests, builds, and provisioning processes to streamline Windows environment management. Improve patch and vulnerability compliance across the entire workstation ecosystem, aligning with security best practices. Drive operational support enhancements, improving request handling and support processes for Windows systems. Oversee problem management activities, providing tier-three support for escalated issues and ensuring timely resolution. Provide hands-on training and support to operations and engineering staff as required. Leverage expertise in OS and application troubleshooting to address internal and external escalations effectively. Proven experience leading and mentoring teams in end-user computing engineering. Ability to identify, plan, and drive projects that improve system performance and enhance the user experience. Strategic mindset with a focus on continuous improvement in system health, compliance, and operational support. Stay up to date with the latest EUC trends, technologies, and best practices, applying this knowledge to improve existing processes and implement new solutions.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking an experienced large capital infrastructure project cost estimator for a large utilities company in British Columbia.Estimating team members work with cross-functional teams... More to develop project cost estimates throughout the project lifecycle as well as contributing to the planning, scheduling and implementation of a broad portfolio of projects spanning many different asset types. Were seeking someone with experience in cost estimating as it applies to large infrastructure projects to join our Estimating team based in Burnaby, B.C. Youll be part of the Transmission Lines and Stations Estimating Team within the Engineering Services business group, providing estimating support primarily for capital projects. This is an exciting opportunity for someone who enjoys working on a wide variety of projects, each with its own unique scope, assets, stakeholders, risks and technical challenges. While the work is based out of Burnaby, youll get to travel to facilities located throughout British Columbia. As a Senior Engineer in the Estimating team, youll be responsible for preparation of project costs estimates for projects of various size and complexity during Planning, Identification, Definition and Implementation Phases. Projects will primarily be related to transmission lines and substations (69kV 500kV). Projects may be new infrastructure or upgrades to existing assets and the estimates may be at various stages in the project life cycle, ranging from early stage planning level estimates, through to estimates supporting full funding and additional funding requests. Youll provide cost estimate information to support regulatory processes. Youll contribute to the success of projects by providing input on construction methodology, schedule, project delivery methodology, project risks, procurement documents, proposal evaluations and contract claims. Youll prepare work package agreements for the estimating work assigned to you and ensure it is completed within the schedule and budget. You will also be a reviewer of cost estimates prepared by others, including 3rd parties. You will often review the work of, supervise and provide guidance to other team members. Maintaining your knowledge o relevant standards and keeping apprised of industry cost trends are also key parts of this role. Youll foster the development of team members through knowledge sharing, coaching and mentoring and contribute to internal guidelines, processes, tools and templates. Understanding the business in which we operate is key for this role. As such, youll maintain relationships across the organization and use your understanding of business drivers, policies and procedures to ensure the project estimate is appropriate. Youll be able to formally and informally present or answer questions regarding project costs estimates, including communicating with various levels of management within the organization and with external stakeholders.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less