Jobs for Customer Service from Insight Global

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Jun 06, 2025

Traveling Lead Installation Technician Remote Job

Windsor Mill, MD

Network Engineer

Perm

$70k - $83k (estimate)

{"JobID":419003,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-76.7529090909091,"Longitude":39.3343636363636,"Distance":null},"State":"Maryland","Zip":"21244","ReferenceID":"BAL-786511","PostedDate":"\/Date(1749201346000)\/","Description":"Day-To-Day:Install security systems, including alarms, CCTV cameras, and access control systems.Conduct site surveys to determine the optimal placement of security system components.Program and configure security systems according to client specifications.Salary ranges from $70-85,000 based on experienceWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Traveling Lead Installation Technician","City":"Windsor Mill","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5 years experience installing security equipmentExperience leading or managing a team of technicians Technical background in electronic systems or related field.Strong understanding of security system components and installation procedures.Knows intrusion systems and access controlExperience with basic hookupsExperience and knows how to correctly pull cableExperience with where and how to mount and wire the security equipmentBasic understanding of wiring panels and head endsExcellent problem-solving skills and attention to detail.Ability to work independently/with others and manage time effectively.Strong communication and customer service skills.Willingness to travel frequently.Need to have their own compliment of toolsTools/hardwareSecurity cameras (interior, exterior), alarm devices, motion detectors, key pads, glass break sensors, variety of devices that entails, access control card readers","Skills":"","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":83200.0000,"SalaryLow":70000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day-To-Day:Install security systems, including alarms, CCTV cameras, and access control systems.Conduct site surveys to determine the optimal placement of security system components.Program and... configure security systems according to client specifications.Salary ranges from $70-85,000 based on experienceWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 18, 2025

Power Restoration Night Agent Remote Job

Bentonville, AR

Corporate Operations

Contract

$15 - $19 (hourly estimate)

{"JobID":420665,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-94.1880909090909,"Longitude":36.3710909090909,"Distance":null},"State":"Arkansas","Zip":"72712","ReferenceID":"BEN-789524","PostedDate":"\/Date(1750245376000)\/","Description":"- Support team flow during unplanned power outage events, including outage schedule development/coordination, vendor management and communication, store/club/stakeholder management of notification-pre/post outage, resource mobilization planning, and event close out.- Efficiently communicate and coordinate resources, changes, vendor communication, and correction of errors to Team Lead and Shift Supervisor. - Provide technical and disaster specific training to agents. - Identify any escalations and ensure they are properly communicated to the designated parties. - Work with PRMs, Utility companies, and key stakeholders to drive improvement of our support. - Maintain flexibility, acknowledging the nature of Power Restoration and the need for frequent change and improvementWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Power Restoration Night Agent","City":"Bentonville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Interpersonal Skills: Ability to relate to and effectively communicate with a variety of constituents, including stakeholders in crisis.- Customer Service Oriented: Exhibits an attitude of service, making every effort to build positive relationships and experiences for agents, stakeholders, and vendors. Always demonstrates a welcoming attitude and sensitivity to the needs of others. - Problem Solver: Takes initiative, able to multi-task, make decisions and come up with solutions to ensure operations run smoothly, even when dealing with emotional topics. Comfortable in a flexible and virtual, team-oriented environment.- Leadership: Possesses strong organizational and communication skills; Able to support and champion new processes, leading by example.- Communication: Exceptional communication skills including verbal, written and presentation formats. Interacts with diverse groups of people with clear and concise presentation.- Positive Outlook: Projects a positive demeanor, regardless of changes in working conditions. Is dependable and trustworthy and displays a high level of integrity.- Proficient in Microsoft Office Suite software applications, including Word, Excel, and PowerPoint and a willingness to learn additional programs.","Skills":"","Industry":"Corporate Operations","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":19.0000,"SalaryLow":15.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

- Support team flow during unplanned power outage events, including outage schedule development/coordination, vendor management and communication, store/club/stakeholder management of... notification-pre/post outage, resource mobilization planning, and event close out.- Efficiently communicate and coordinate resources, changes, vendor communication, and correction of errors to Team Lead and Shift Supervisor. - Provide technical and disaster specific training to agents. - Identify any escalations and ensure they are properly communicated to the designated parties. - Work with PRMs, Utility companies, and key stakeholders to drive improvement of our support. - Maintain flexibility, acknowledging the nature of Power Restoration and the need for frequent change and improvementWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 03, 2024

Landowner Qualification Representative Remote Job

Dover, DE

Administrative Assistant

Contract-to-perm

$14 - $17 (hourly estimate)

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This Landowner Qualification Representatives ensure that landowners have a positive first experience with the introduction to the organization. The individual will listen to landowners\u0027 concerns, answer their questions and provide them with the knowledge they require to make an informed decision about joining the Family Forest Carbon Program (FFCP) family. This will include communicating heavily with landowners via phone, email and other potential channels. Representatives will help to build direct relationships working with a diverse group of landowners and their different goals. This role is central to firsthand landowners\u0027 experiences in building their future partnership with the Family Forest Carbon Program.Responsibilities * Manage calendar for daily scheduled calls with our prospective landowners both timely and efficiently. * Educate, screen, qualify, and help to enroll interested landowners into our Family Forest Carbon Program, using provided scripts and system tools. * Follow defined methods for communication to our landowners according to training material and guides provided by the Family Forest Carbon Program. * Complete outbound phone call task assignments in a timely manner. * Receive incoming calls during scheduled business hours. * Return missed calls and left voice messages within specified timeframes. * Monitor and maintain email communication with our landowners via shared inboxes. * Attend scheduled trainings for continued education on programs and services offered by the Family Forest Carbon Program. * Special project assignments as needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Landowner Qualification Representative","City":"Dover","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* Candidates must successfully complete a structured 3-week training program. * Minimum 1 year call center or heavy phone-based customer service experience. * Excellent verbal and written communication skills. * Strong interpersonal skills with the ability to interact with a wide variety of constituencies, including landowners, co-workers, foresters and the public at large. * Flexible and comfortable with working within a fast paced, ever-changing environment. * Excellent organizational skills with attention to detail and the ability to effectively plan and problem solve. * Strong initiative; a self-starter with tenacity, resilience, and high energy. * Results-oriented with a keen understanding of the steps necessary to achieve goals. * Time management skills, with the ability to prioritize, coordinate, and manage multiple priorities. * Proven ability to follow standardized processes. * Demonstrated ability to think on your feet and cater responses or services to what the customer needs. * Results-oriented with a keen understanding of the steps necessary to achieve goals. * Experience and knowledge of forest conservation, forest management, and natural resources is a bonus.","Skills":"","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking to hire for a Landowner Qualification Representative to join their client on a contract-to-hire engagement. This person must sit on the East Coast. Our client unlocks the... power of family forests as a climate solution while helping thousands of landowners' care for their land and improve forest health. They are launching the Family Forest Carbon Program, which expands access to the voluntary carbon market for family forest owners from all walks of life while producing high quality forest carbon credits to help companies reach their net zero goals. The organization's strategic direction seeks to enable family forests to capture and store one billion tonnes of carbon by 2050. This Landowner Qualification Representatives ensure that landowners have a positive first experience with the introduction to the organization. The individual will listen to landowners' concerns, answer their questions and provide them with the knowledge they require to make an informed decision about joining the Family Forest Carbon Program (FFCP) family. This will include communicating heavily with landowners via phone, email and other potential channels. Representatives will help to build direct relationships working with a diverse group of landowners and their different goals. This role is central to firsthand landowners' experiences in building their future partnership with the Family Forest Carbon Program.Responsibilities * Manage calendar for daily scheduled calls with our prospective landowners both timely and efficiently. * Educate, screen, qualify, and help to enroll interested landowners into our Family Forest Carbon Program, using provided scripts and system tools. * Follow defined methods for communication to our landowners according to training material and guides provided by the Family Forest Carbon Program. * Complete outbound phone call task assignments in a timely manner. * Receive incoming calls during scheduled business hours. * Return missed calls and left voice messages within specified timeframes. * Monitor and maintain email communication with our landowners via shared inboxes. * Attend scheduled trainings for continued education on programs and services offered by the Family Forest Carbon Program. * Special project assignments as needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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