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Day to day:Our client is looking for an IT Business Analysis Manager to manage a team of 6 Business Analysts within the Digital Strategy and Services team. This is a hybrid remote/in office position,... More coming to the office in Chicago, IL 2 days a week. The day to day of the IT Business Analysis Manager will manage business analysts to ensure optimal performance and adherence to business and functional requirements governance and best practices. This person will work with IT leadership and business analysts to develop, apply business and functional requirements governance and best practices, and deliver technology solutions to support business objectives. This role will engage project stakeholders while ensuring the requirements are clearly identified and documented to keep the project on track for completion. The perfect candidate will have expert level experience in all business analysis capabilities to be able to mentor, motivate, train, and implement core processes/practices to the BA team. Responsibilities: Business/Functional Governance Management *Define and manage business and functional requirements governance and best practices by partnering with IT leadership and IT business analysts. *Recognize and identify potential areas where existing business and functional requirements policies and procedures require change to lead collaboration with peers to establish and improve standard business and functional requirements practices. *Resolve issues and mitigate risks associated with gathering of business and functional requirements. *Establish and maintain ongoing collaborative meetings refining governance in response to business/technology opportunities or changes. *Lead Center of Excellence for the creation and publishing of consistency, standardized templates, and artifacts for our business analyst practice.Staff Management *Manage business analyst personnel while optimizing allocation-based skills, experience and/or interest when possible. *Identify opportunities and execute a plan to facilitate knowledge transfer within the team and successfully cross train resources whenever possible. *Evaluate project and staff performance to make recommendations for staff development. Execute performance management for the business analyst team, including setting goals and objectives.Internal Collaboration *Collaborate with business and technology partners. *Direct and drive successful business relationships with key internal partners and significant external partners. *Own key client relationships with a focus on exemplary customer service and service delivery. User Acceptance Testing *Define and lead creation of user acceptance test cases for strategic projects as required. *Transform business and functional requirements into traceability matrix to develop comprehensive user acceptance test cases. *Facilitate user acceptance testing training with key business stakeholders as required. *Analyze and validate user acceptance test plans do not replicate unit, system and/or regression testing. *Provide standard processes and tools for collecting user acceptance feedback which can be effectively leveraged by project managers, software engineers and other project stakeholders as required.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The IT Business Analyst will serve as a liaison between business stakeholders and the IT department. This role is responsible for gathering, analyzing, and documenting business requirements, and... More ensuring that IT solutions align with organizational goals. The analyst will create detailed Business Requirement Documents (BRDs) and functional specifications to support application development, system enhancements, and other IT initiatives. The ideal candidate will have strong communication skills, analytical thinking, and a solid understanding of IT processes and application development lifecycles.?Collaborate with business stakeholders, end-users, and IT teams to identify and document business needs, requirements, and objectives.?Gather, analyze, and prioritize functional and non-functional requirements for application development and IT projects.?Develop clear and comprehensive Business Requirement Documents (BRDs), functional specifications, and process workflows.?Work closely with software developers, QA teams, and other IT personnel to ensure requirements are accurately translated into technical solutions.?Participate in system design discussions, solution validation, and user acceptance testing (UAT).?Conduct gap analysis to identify areas of improvement in business processes and recommend IT-driven solutions.?Assist in the creation of project plans, timelines, and deliverables in collaboration with IT leadership and project managers.?Support change management and communication efforts related to IT system rollouts and enhancements.?Ensure compliance with organizational standards, policies, and best practices in requirements management and documentation.?Act as a subject matter expert (SME) on business processes, applications, and IT solutions.PR: $55-56/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global's chemical manufacturing clients is looking for a IT Support Specialist to join their team in Newark, DE! This position is onsite full time. This role encompasses tasks such as... More installing hardware and software, onboarding and offboarding users, ensuring security compliance, integrating and upgrading systems, troubleshooting issues, and providing general IT support for the mutli office campus. Additionally, it involves collaborating with Regional and Global IT teams to guarantee efficient IT service delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global?s is looking for a Product Manager in Camden, NJ. You will lead the development and execution of product strategies that drive operational excellence and system... More optimization. Reporting directly to the Director of IT applications, you?ll own the vision and strategy for key research-related products, including the Clinical Trial Management System (CTMS), Epic Research Module, and Pre-award solutions. Your day will involve collaborating with business stakeholders, architects, and analysts to translate strategic objectives into actionable roadmaps, prioritize backlog items, and guide Agile teams through delivery. You?ll provide leadership through influence, working closely with research and medical informatics teams to ensure solutions meet clinical trial and research requirements. This role emphasizes entrepreneurial thinking, independent problem-solving, and fostering collaboration across cross-functional teams to advance organizational priorities. This role is about leading the strategy for research-related technology systems. I?d be working with stakeholders and technical teams to plan improvements, prioritize work, and make sure projects align with organizational goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a IT Helpdesk Technician for a credit union in Willoughby, OH. This person will be responsible for ensuring efficient operation of hardware, software, and core systems. This... More position is key in supporting branch and back-office technology, maintaining system documentation, and ensuring prompt resolution of IT-related issues in accordance with internal policies and service standards.Key Responsibilities: ? Be the first point of contact for technical issues submitted via phone, email, or ticketing system.? Provide hands-on and remote support for desktops, laptops, printers, phones, mobile devices, and other peripherals.? Support and troubleshoot credit union-specific applications.? Perform user onboarding/offboarding, including hardware setup, user account provisioning, and access configuration.? Manage support tickets in the help desk system, ensuring timely response and accurate documentation of all actions and resolutions.? Maintain and update internal IT documentation, including system configurations, procedures, known issues, troubleshooting steps, and asset records.? Troubleshoot basic network issues ? Maintain IT hardware inventory, coordinate asset deployment and recovery.? Collaborate with vendors and escalate issues as needed.? Participate in IT projects and contribute to the implementation of new systems and upgrades.? Educate employees on new tools, best practices, and IT policies.Compensation:$50,000 to $65,000 per year annual salary.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an IT Planner to join a large insurance client as a full-time employee. This is a hybrid opening requiring the candidate to be onsite 2 days a week in downtown Calgary... More or downtown Toronto. This employee will be responsible for joining the IT Architecture and Planning team, handling all strategic planning and road mapping for business architecture across the company?s various departments. This resource will be interfacing with senior stakeholder on a day-to-day basis to access the business needs for IT support and creating long term IT roadmaps. The successful candidate will have 8+ years of business architecture experience on within the IT space, with 2 or more years of hands-on experience creating conceptual road maps for partners within their organization. We are seeking a business transformation specialist with experience developing business roadmaps, business architecture and experience with capability modelling. This candidate will also possess strategic thinking, the ability to communicate and present with executives within the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Senior Application Analyst (HRIS) based in Richmond, VA. This Analyst will serve as a Human Resources business functions' subject matter expert and will assist with... More the creation and operational phases of the HR applications. They will work with IT, Business, and HR teams to oversee Workday service delivery and vendor support, along with drive continuous improvement solutions. This role requires 5+ years' experience in IT and/or HR business processes for application management, and 3+ years' experience managing outsourced providers for application support. The ideal candidate will have strong expertise in Workday, including creating and maintaining the intranet page, reporting, managing modules such as Core HCM, Advanced Compensation, Absence Compensation, and Recruiting, assisting with release management, overseeing incident requests, and supporting payroll processes. They should have experience providing end-user support, including one-on-one assistance, and demonstrate proficiency in system design, documentation, business process optimization, and governance. This role requires acting as a subject matter expert on IT applications for HR systems, leading process and system changes through design, build, and testing phases, and implementing change management practices. Additional responsibilities include maintaining strong relationships with internal and external stakeholders, coordinating with vendors to resolve issues and implement new solutions, and ensuring service delivery aligns with SLAs, company SOPs, and policies. The Analyst will collaborate with Payroll, HR, IT leadership, and other stakeholders to develop HR application roadmaps and improve systems and processes. They will provide technical support for business projects to meet schedule, budget, and quality objectives, review incident metrics, and implement Sarbanes-Oxley and IT controls. Routine IT administration tasks, authorizing IT governance and procedure documents, and supporting HR processes are also key components of this role. The salary for this role ranges from $112,000-$130,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a specialized Cloud Platform Designer to lead the deployment and management of a critical third-party Anti-Money Laundering (AML) application. This role sits at the... More intersection of DevOps and Application Development Support, requiring deep expertise in orchestrating complex Java-based workloads on Azure Kubernetes Service (AKS).You will be the technical owner for the application's infrastructure, responsible for containerizing, deploying, and tuning a stack built on JBoss EAP and PostgreSQL. Your work will directly support our AML Protection Team, ensuring high availability and strict security compliance for systems that monitor millions of daily transactions.1. Azure Kubernetes Service (AKS) & InfrastructureCluster Management: Architect and manage secure AKS clusters, handling upgrades, node scaling, and networking (VNet integration, Azure CNI).Deployment Automation: Design and maintain Helm charts to deploy the vendor?s JBoss-based application. Manage different environments (Dev, QA, Prod) using Helm values and versioning.Ingress & Networking: Configure Azure Application Gateway (AGIC) or NGINX ingress controllers to securely expose AML services, managing WAF policies to protect against web vulnerabilities. 2. Application Runtimes (JBoss/Java)JBoss Administration: Tune JBoss Enterprise Application Platform (EAP) configuration for containerized environments. Optimize heap sizes, garbage collection, and thread pools for high-throughput transaction processing.Observability: Implement monitoring using Azure Monitor and Prometheus/Grafana to track JVM metrics (heap usage, active threads) and pod health. 3. Database Management (PostgreSQL)Database Deployment: Manage PostgreSQL instances (either Azure Database for PostgreSQL or containerized HA clusters like Patroni/Crunchy Data) to support the application.Performance Tuning: Analyze and optimize database performance, including connection pooling (PgBouncer), vacuum settings, and query analysis for high-volume AML datasets.Resiliency: Design and test Backup/Restore procedures and Disaster Recovery (DR) strategies to ensure zero data loss. 4. Security & ComplianceSecrets Management: Eliminate hardcoded credentials by integrating Azure Key Vault with AKS (using CSI drivers or Workload Identity) to manage JBoss data sources and database passwords.Network Security: Implement strict Network Policies within Kubernetes to isolate the AML workload and restrict pod-to-pod communication.Compliance: Ensure the infrastructure meets banking regulatory standards (encryption at rest/transit, role-based access control, and audit logging).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... More devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of our educational clients is looking for a computer technician to join their team. This person is required to be onsite in Schnecksville PA 5 days a week and will be onsite in various schools... More they support as needed. This person will be setting up and working on maintenance on chrome books and providing support for iPad devices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less