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Insight Global is seeking an IT Executive Support Specialist to join their team in the San Francisco, CA area. This position will be a member of the Global IT Customer Success team and will ensure... More seamless technological support for the CEO, Chief of Staff, and Executive assistance team. This position requires excellent communications skills, critical thinking, a sense of urgency, and meticulous attention to details. The ideal candidate would have prior experience supporting the CEO in a large multinational company.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An insurance employer is looking for an IT Business Analyst to join their team in Hartford. This is open because the company needs additional support on the Digital Delivery project which is centered... More around streamlining processes around integrating this company's systems with their clients' systems to make further enhancements into the digital space. The IT Business analyst will be responsible for gathering requirements, creating documentation for API's, handle process mapping, and write user stories. They will utilize Azure DevOps to create a template of the integration process that they will be able to utilize on later replications. This resource will need to understand XML and SQL, and be able to write basic queries. This is a growing area of the company's business and the plan is to continue expanding this digital delivery effort to additional customers and product lines. The ideal individual will be a self-starter, have strong communication skills, and have high attention to detail.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a senior IT Business Partner Manager/Relationship Manager to join a major global Manufacturing and supply chain company. The successful candidate will be the liaison between... More the customer and IT groups for a major project handling mass production of a physical high tech product. The successful candidate must be able to communicate effectively and understand the business objective, outcome and requirement, manage customer expectations, manage relationships between executives and stakeholders and the impact on cost and change to IT. The successful candidate must understand manufacturing of high tech products and be familiar with manufacturing execution systems. Strong knowledge and awareness of IT operations in a manufacturing environment is key. Performs tasks such as, but not limited to, the following: Engaging business stakeholders to define their requirements from a people, process and technology perspective, taking into account organizational change management requirements such as procedure or policy changes, training requirements and communication plans. Translate business requirements into technical, in order to engage other IT teams, such as Enterprise architects and Application COE Leads to prepare a technology solution. Creation of business case in partnership with the business requestor in order to obtain financial approvals to proceed with a project In cases where an initiative requires new technology that doesn't currently exist in the internal IT landscape, conduct a 'market scan'; research into vendor solutions that address thebusiness requirements via an evaluation matrix of define criteria for the project. Works with Project Managers to manage communication to stakeholders on issue resolution and project status/execution Documents market requirements, regulations and best practices then works with Business architects to define and document IT roadmap and key capabilities required to compete in each market Documents market trends in IT for markets by attending/monitoring/participating in industry events, publications, forums, etc. Develops relations and ongoing discussions with customer's business and IT management teams Maintain a profile document on all the IT integration touchpoints between internal and a customer, Internal/external connectivity .We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The I.T. Quality Assurance Engineer will be responsible for establishing and maintaining appropriate testing standards and procedures to assure business stakeholders that development projects will... More appropriately accomplish the scoped and documented requirements. This position will establish policies and guidelines by which IT Quality Assurance will function, including KPI's and standard reporting mechanisms. The I.T. Quality Assurance Engineer will also be responsible for overseeing junior staff in the quality assurance role, providing guidance and mentorship to ensure all necessary tasks are accomplished in a professional and timely manner.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Working within the Technical Support Center, located in BSO's Administrative Headquarter building off of Broward Blvd, you will be joining a team that supports the approximately 6,000 internal... More employees from a technical perspective. As an IT Support Technician, you would be working across both Windows and Mac OS assisting with hardware and software issues. With their being a government entity, documentation of best practices and efficient process will be provided as much as possible. The expected start date is June 3rd, and the first two weeks would be a 7 AM EST to 3:30 PM EST schedule with slight variations in shift timing upon completion of the training program.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Day to day:Our client is looking for an IT Business Analysis Manager to manage a team of 6 Business Analysts within the Digital Strategy and Services team. This is a hybrid remote/in office position,... More coming to the office in Chicago, IL 2 days a week. The day to day of the IT Business Analysis Manager will manage business analysts to ensure optimal performance and adherence to business and functional requirements governance and best practices. This person will work with IT leadership and business analysts to develop, apply business and functional requirements governance and best practices, and deliver technology solutions to support business objectives. This role will engage project stakeholders while ensuring the requirements are clearly identified and documented to keep the project on track for completion. The perfect candidate will have expert level experience in all business analysis capabilities to be able to mentor, motivate, train, and implement core processes/practices to the BA team. Responsibilities: Business/Functional Governance Management *Define and manage business and functional requirements governance and best practices by partnering with IT leadership and IT business analysts. *Recognize and identify potential areas where existing business and functional requirements policies and procedures require change to lead collaboration with peers to establish and improve standard business and functional requirements practices. *Resolve issues and mitigate risks associated with gathering of business and functional requirements. *Establish and maintain ongoing collaborative meetings refining governance in response to business/technology opportunities or changes. *Lead Center of Excellence for the creation and publishing of consistency, standardized templates, and artifacts for our business analyst practice.Staff Management *Manage business analyst personnel while optimizing allocation-based skills, experience and/or interest when possible. *Identify opportunities and execute a plan to facilitate knowledge transfer within the team and successfully cross train resources whenever possible. *Evaluate project and staff performance to make recommendations for staff development. Execute performance management for the business analyst team, including setting goals and objectives.Internal Collaboration *Collaborate with business and technology partners. *Direct and drive successful business relationships with key internal partners and significant external partners. *Own key client relationships with a focus on exemplary customer service and service delivery. User Acceptance Testing *Define and lead creation of user acceptance test cases for strategic projects as required. *Transform business and functional requirements into traceability matrix to develop comprehensive user acceptance test cases. *Facilitate user acceptance testing training with key business stakeholders as required. *Analyze and validate user acceptance test plans do not replicate unit, system and/or regression testing. *Provide standard processes and tools for collecting user acceptance feedback which can be effectively leveraged by project managers, software engineers and other project stakeholders as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

gr, IT Sys Engineering Duties & ResponsibilitiesResponsible for managing systems operations and strategy in a 24x7 operating environment.Plans, coordinates, directs, and designs all operational... More activities of the IT Systems Engineering team.Provides technical direction and support for IT technical solutions that enhance mission-critical business operations. Responsible for developing, implementing and maintaining industry best practices to secure information technology systems across the entire organization.Continually focusing on developing strategies and procedures to maintain secure system defenses against unauthorized access to external and internal networks, servers, and applications.Consistent exercise of independent judgment and discretion in matters of significance and cost.Oversee technical designs providing high levels of reliability for systems while complying with enterprise architecture and security standards, industry regulations and best practices.Works closely with decision makers within IT and other departments to identify, recommend, develop, implement, and support cost-effective technology solutions.Serves as primary point of contact and liaison between IT Systems Engineering and other teams.Creates strong cross-functional business relationships to understand the organizational needs.Manages all the deliverables to ensure adherence to deadlines, specifications, and budgets.Manage relationship with managed service providers to ensure operational excellence.Implements performance metrics, SLA monitoring, and prepares periodic reports.Monitors and tracks project progress and reports findings to leadership.Ensures staff keeps current with technological developments within the industry.Manages professional employees, conducting work performance reviews and ensures work performance is adhering to company standards.Provide after-hours support to perform maintenance, upgrades, patches, and incident support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an IT ERP Implementation Expert that will sit in Mexi-Cali. This person will be responsible for taking lead on a team of ERP specialist in a stand-up facility. * More... More details to come after int *We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Responsibilities:Coordinates the implementation and execution of the Technology Control and Monitoring Testing programImplement and continuously improve an enhanced operating model for independent... More control activities which meets the organization standardsResponsible for contributing to technology risk/control framework and assessment program to ensure alignment with industry risks, trends, new technologies and new/changes in regulatory requirementsManages IT risk advisory engagements to include conducting meetings with control owners, conducting control tests, and analyzing and communicating resultsCreate and manage control evaluation coverage plans and metrics, including testing approach and scoping/sampling, and determining the testing procedures and scripts to be usedProvide holistic review and challenge of control assessmentsPerform risk-based testing activities that independently evaluate the design and effectiveness of controlsExhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholdersDisplay interpersonal and negotiation qualities to articulate results/conclusions/memos of control testing activities and communicate to key stakeholdersDemonstrate understanding of operational risk, control testing methodologies, and related regulatory and compliance standardsContinuously develop domain subject matter expertise in control evaluation activitiesContribute to ad-hoc assignments/special projectsAbility to execute control assessment activities (e.g. review and challenge, controls testing)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This position will serve as the primary IT support liaison for their region. Requirement is 5 days onsite. They will also assist other team members to complete demands of the business. The IT Service... More Desk Analyst will be supporting and owning roughly 60-70 internal employees in the following states/cities: Michigan, Indiana, Tennessee, and Pittsburgh, PA. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations. Assisting end users onsite or remotely with hardware and/or software inquiries. Configure and install IT hardware and software. Perform asset management including updates and reconciliation. Essential Functions:Image, configure, and deploy all IT hardware, peripherals, mobile devices, and software for all Pike Employees.Troubleshoot and resolved all IT related incidents with cooperation from other departments within IT OperationsDocument support incidents in detail within the Help Desk ticketing system.Work with ITAM (Asset Management) to ensure an accurate inventoryCoordinate and configure IT products and services for activities such as video conferencing, webinars, and conference room presentations, off site meetings.Works with remote users to solve both application and connectivity issues on desktop, laptop, and mobile devices.Create, review, edit and share documentation to all team members. Researches, recommends, and implements solutions with direction from the Manager or team leader.Responsible for assisting in the support of our mobile product line to iOS devices on all major carriers.Participate in weekly on-call rotation for escalation coverage supporting for the Service DeskPublish and review documents in the knowledge base to help assist team membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less