Job Search Results for desktop support
May 27, 2025
Edmonton, AB
|
Desktop Support
|
Contract
|
$30 - $37 (hourly estimate)
{"JobID":417388,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-113.293739272727,"Longitude":53.5994035454545,"Distance":null},"State":"Alberta","Zip":"T6S1A7","ReferenceID":"CAL-784160","PostedDate":"\/Date(1748340956000)\/","Description":"Insight Global is looking for an IT Support Specialist to join one of Alberta\u0027s midsized Energy/Waste companies for a 6 month contract with highly likely possible extensions. This person will be the sole first line of defense for the Edmonton area. This individual will be responsible for assisting customers with incident resolution, tier 1-2 support, or service request management throughout the Edmonton area. This opportunity is 40 hours a week, 5 days onsite in Edmonton.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support Specialist","City":"Edmonton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3+ years Tier 1-2 Support Experience-Basic Networking understanding i.e. - routers, switches, replacing access points, switch access etc.-Remote/mobility support: phones/applications/tools etc.-Experience with ServiceNow, or Jira or Active Directory-Proficiency with Microsoft Suite","Skills":"-Experience with re-matter application-Fresh Service (current ticketing system being used)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for an IT Support Specialist to join one of Alberta's midsized Energy/Waste companies for a 6 month contract with highly likely possible extensions. This person will be the... sole first line of defense for the Edmonton area. This individual will be responsible for assisting customers with incident resolution, tier 1-2 support, or service request management throughout the Edmonton area. This opportunity is 40 hours a week, 5 days onsite in Edmonton.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 11, 2025
Dallas, TX
|
Desktop Support
|
Contract
|
$23 - $29 (hourly estimate)
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Insight Global is seeking a Mobile Device Support Technician to join one of their utility clients in the DFW area. This role will primarily focus on mobile device replacements, Intune deployment, and... device wipe/reload tasks. The technician will resolve Tier 1 IT service tickets, including moves, adds, and changes related to end-user communications equipment, such as password resets and basic mobile device programming. Responsibilities also include coordinating with vendors for ordering and repairing communication services and equipment, including POTS lines, data circuits, VoIP licenses, and mobile lines. The technician will assist with mobile device management system administration, asset tracking, and inventory coordination. Additionally, they will support invoice processing, billing reconciliation, and maintain accurate communications records and reporting.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 11, 2025
Houston, TX
|
Desktop Support
|
Contract
|
$16 - $20 (hourly estimate)
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Insight Global is seeking a highly skilled Tier 1 Support Specialist to sit in our clients office in a hybrid working model 4 days a week on-site. The focus will be around preparing and deploying... laptops for new and existing employees, working directly with the business to do so. The ideal candidate will also have experience in Tier 1 troubleshooting and ticket closure, with a strong focus on customer service and attention to detail. This role involves managing software entitlements, hardware repairs, asset management, and reducing ticket backlog.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 11, 2025
Columbia, SC
|
Desktop Support
|
Contract
|
$16 - $20 (hourly estimate)
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Insight Global is seeking a highly skilled Tier 1 Support Specialist to sit in our clients office in a hybrid working model 4 days a week on-site. The focus will be around preparing and deploying... laptops for new and existing employees, working directly with the business to do so. The ideal candidate will also have experience in Tier 1 troubleshooting and ticket closure, with a strong focus on customer service and attention to detail. This role involves managing software entitlements, hardware repairs, asset management, and reducing ticket backlog.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
May 21, 2025
Indianapolis, IN
|
Desktop Support
|
Contract,Perm Possible
|
$18 - $22 (hourly estimate)
{"JobID":417023,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-86.1215454545455,"Longitude":39.7963636363636,"Distance":null},"State":"Indiana","Zip":"46202","ReferenceID":"IND-784182","PostedDate":"\/Date(1747862192000)\/","Description":"- Provide troubleshooting, training, and support to users by phone, remotely, or on-site- Resolve issues like password resets, drive mapping, and printer mapping- Follow standard procedures for responding to and documenting ITSM ticket requests via ServiceNowWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Support Center Technician","City":"Indianapolis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 1+ year(s) of experience working directly with end-users/customers and troubleshooting in an IT environment- Experience with Microsoft 365 applications, Windows operating systems- Experience working with PC\u0027s, printer\u0027s, and other hardware for repair and troubleshooting","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
- Provide troubleshooting, training, and support to users by phone, remotely, or on-site- Resolve issues like password resets, drive mapping, and printer mapping- Follow standard procedures for... responding to and documenting ITSM ticket requests via ServiceNowWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 09, 2025
Bethesda, MD
|
Help Desk
|
Contract-to-perm
|
$20 - $25 (hourly estimate)
{"JobID":419216,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.1101818181818,"Longitude":39.0069090909091,"Distance":null},"State":"Maryland","Zip":"20814","ReferenceID":"DC0-787370","PostedDate":"\/Date(1749464178000)\/","Description":"Must be detail-oriented, organized, and can work under tight deadlines.Must have a comprehensive knowledge of generic IT hardware devices.Must have the ability to read and understand installation guides, wiring drawings, system requirements and site-specific installation policies/procedures.Must have excellent analytical skills in troubleshooting IT hardware installation, application setup, and maintenance, testing capabilities, problem identification, and/or resolution.Must understand how to configure IT hardware, and/or be able to communicate with engineering for directives on newer systems configuration.Must have competencies in testing/verifying proper operation of all hardware installations with direction from the engineering staff or IT administration.Technical Requirements (required and desired - specify): Required-Excellent written and verbal communication skills with the ability to communicate very well with users, peers and managers.Knowledge of IT Hardware systems and their configurationsExperience troubleshooting IT Hardware systems.3+ years progressive experience in hardware installations or as a Tier II Customer Support Representative in a federal government IT service delivery operation chartered with large scale, multi-faceted IT support.Must have experience resolving desktop security vulnerabilitiesMust have experience creating and distributing reports via service management systems (SNOW, Remedy, etc)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Desktop Technician","City":"Bethesda","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Configure and install various IT hardware and application systems such as desktops, printers, peripherals. routers, servers, switches, Wi-Fi antennas, Network security devices, Access control system any other application once given the necessary procedures and authorization. Troubleshooting IT related issues on Windows operating systems, printers and Microsoft applications.Develop installation schedules, prepare and create installation packages.Prepare documentation for configuration changes at each site and supporting test reports.Assist in development of a training plan for site personnel on the use of equipment in collaboration with the training manager. Coordinate post installation operations and maintenance support.Training and Certifications: Education:GED with a minimum of 3+ years years demonstrated related work experience in a large multi-platform Information Services environment.HDI institute certifications ITIL CertifiedOther:Must be able to obtain and/or pass a public trust background check. Must be able to work flexible hours and multiple locations.Pay 20-30HExact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one ofemployment, including options for medical, dental, and vision insurance. Eligibility to enroll inthe 401(k) retirement plan begins after 90 days of employment. Additionally, employees in thisrole will have access to paid sick leave and other paid time off benefits as required under theapplicable law of the worksite location.","Skills":"CompTIA+, CompTIA-Network+ and CompTIA- Server+.","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Must be detail-oriented, organized, and can work under tight deadlines.Must have a comprehensive knowledge of generic IT hardware devices.Must have the ability to read and understand installation... guides, wiring drawings, system requirements and site-specific installation policies/procedures.Must have excellent analytical skills in troubleshooting IT hardware installation, application setup, and maintenance, testing capabilities, problem identification, and/or resolution.Must understand how to configure IT hardware, and/or be able to communicate with engineering for directives on newer systems configuration.Must have competencies in testing/verifying proper operation of all hardware installations with direction from the engineering staff or IT administration.Technical Requirements (required and desired - specify): Required-Excellent written and verbal communication skills with the ability to communicate very well with users, peers and managers.Knowledge of IT Hardware systems and their configurationsExperience troubleshooting IT Hardware systems.3+ years progressive experience in hardware installations or as a Tier II Customer Support Representative in a federal government IT service delivery operation chartered with large scale, multi-faceted IT support.Must have experience resolving desktop security vulnerabilitiesMust have experience creating and distributing reports via service management systems (SNOW, Remedy, etc)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 11, 2025
Santa Ana, CA
|
Desktop Support
|
Contract
|
$16 - $20 (hourly estimate)
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Insight Global is seeking a highly skilled Tier 1 Support Specialist to sit in our clients office in a hybrid working model 4 days a week on-site. The focus will be around preparing and deploying... laptops for new and existing employees, working directly with the business to do so. The ideal candidate will also have experience in Tier 1 troubleshooting and ticket closure, with a strong focus on customer service and attention to detail. This role involves managing software entitlements, hardware repairs, asset management, and reducing ticket backlog.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Dec 12, 2023
Boulder, CO
|
PC Technician
|
Perm
|
$75k - $85k (estimate)
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*Providing assistance to end users for firm-approved applications using a variety of different methods; those applications include: Microsoft Office, Outlook, iManage, ChangePro, Metadata Cleaning... Assistant, inTapp Time, Remote Desktop Services, VPN, and other applications as deemed necessary *Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors, and peripheral hardware; scanning computers for viruses *Troubleshooting and resolving problems involving hardware, systems software, and applications software; troubleshooting a variety of symptoms in order to diagnose the actual problem *Setting up and configuring desktop and notebook computers and printers, initializing and stabilizing performance *Meeting and coordinating with other local Technology department members on product installation, training, and supportWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 04, 2025
Groton, CT
|
Help Desk
|
Contract-to-perm
|
$38 - $48 (hourly estimate)
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Insight Global is seeking a Level 2 Software Support Specialist to provide software support for our enterprise printers. This role involves managing and coordinating support tickets through... ServiceNow (SNOW), determining whether issues can be resolved internally or need to be escalated to the services, application, or networking teams. They will be coordinating with service providers and internal teams to schedule hardware and software fixed and managing ticket delegations. This person will provide software support for Canon enterprise printers by manage and coordinating approximately 150 support tickets per week. To do this, they will utilize ServiceNow to track and resolve issues and collaborate with various teams to ensure timely resolution of support tickets. Initially work fully onsite, with the potential to transition to a hybrid schedule (2 days onsite).We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Feb 06, 2025
Portland, OR
|
Help Desk
|
Perm
|
$65k - $75k (estimate)
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The largest Automotive retailer in the world is looking for ITS Support Specialists / Field Engineers to support their 330 dealerships across North America. The Support Engineers will start their day... by reviewing system health reports and addressing any urgent IT issues. They ensure the smooth operation of Windows hardware and software, and troubleshoot any Cisco device issues as well. A significant part of the role involves traveling to dealerships within your metropolitan area to handle on-site issues and prevent potential IT problems (15+ dealerships that require driving from Portland to Eugene). You will also work on network improvements and preventative maintenance tasks. You'll end your day by documenting work and communicating the days IT issues and resolutions to stakeholders, with action items to come or that have been completed. This role requires a proactive approach, strong problem-solving skills, and frequent travel. The goal is to not just fix IT issues, but to anticipate and prevent them, ensuring system efficiency and security. Any travel for this role is expensed through the company as well!We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .