Job Search Results for desktop support

Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based support to all corporate end users... More across the enterprise. Project based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers and machine configurations. This is a great opportunity for a junior to mid-level candidate looking to get into a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work and the ability to build productive relationships with peers. This individual will sit onsite 5x/week in Blue Bell. Compensation: $20/hr to $24/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based and operational support to all... More corporate end users across the enterprise. Operational responsibilities include providing tier 2 support for laptops and desktops onsite and by using Dameware to support remote end users. Project based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers and machine configurations. This is a great opportunity for a junior to mid-level candidate looking to get into a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and teamwork and the ability to build productive relationships with peers.Compensation: $20.00/hr to $24.00/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable lawWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day... More operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related... More issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day... More operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an Level 2 Support Engineer to work onsite at one of their premier clients in Fort Collins, CO. This person will be the liaison between the business (R&D & customer... More support) and the external customers to troubleshoot and diagnose software and hardware issues involving their PC devices (specifically HP desktops and HP workstation PCs) and peripherals, while providing excellent customer service. This includes identifying corrective solutions, either independently or with assistance from other technical team, and providing those solutions to enterprise customers. This is an onsite role, split between a lab and desk environment, with a typical work schedule of Monday-Friday (excludes major holidays) and 8am-5pm MST (1 hour lunch).Compensation Range: $24.00-$27.00/hrExact compensation may vary depending on experience, skills and overall job fit.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave as required by the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... More devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. *Escalation point of issues or services forwarded from the IT Help Desk that may... More require hands on or onsite support *Answering IT requests via phone, email and walk-ins *Track request through call and incident tracking software (Autotask/Service Now) *Manage and resolve requests and as needed escalate calls using incident management system *Analyze, coordinate, and deliver timely and accurate problem resolutions for end users *Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Desktop Engineer focused on supporting and improving GSF?s enterprise desktop environment. The position centers on SCCM/Intune, deployments, patching, and endpoint... More health, with some L2/L3 escalated support. The engineer will manage device performance, imaging, and updates across multiple locations, troubleshoot system issues, and support ongoing environment optimization. While it starts part-time, there is potential to ramp to full-time and possibly convert.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Key Responsibilities?Resolve Tier 2 technical support incidents and requests impacting end users and systems?Provide hands-on desktop support across hardware, software, and network-related... More issues?Support the enterprise desktop environment within the distribution center?Partner with Network, Server, and Telecom teams to troubleshoot infrastructure issues (IDFs/MDF)?Configure, deploy, and maintain systems supporting warehouse and office operations?Support distribution center technology including RF scan guns, tablets, mobile devices, workstations, and printers?Perform system imaging, device setup, and onboarding support for new employees?Troubleshoot and repair Zebra and laser printers (as needed)?Maintain accurate documentation of incidents, assets, and resolutions?Support OS/application refresh projects and system upgrades?Ensure secure, scalable, and reliable technical solutions aligned to enterprise standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less