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? Ability to handle multiple phone lines in a hectic, fast paced environment.? Detailed orientated, ability to multitask and possesses great organizational skills.? Must be able to utilize a headset... More and computer terminal and navigate through multiple systems to input and retrieve information.? Excellent writing and verbal communication skills.? A driven self-starter with a strong work ethic that can take the lead on initiatives and follow-through on commitments.? Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one?s level/position and with minimal supervision.? Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.? Insight: The ability to gather and make sense of information that suggests new possibilities.? Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.? Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.? Big Picture: Understands and contributes to organizations? short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.? Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.? Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and changePayroll entry: Using the SRS payroll report needs to review all labor entries from system to confirm they have been applied correctly. Add general ledger codes to payroll entries if needed and process expense reports.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Empower a culture of safety, security, and compliance in all aspect of Datacenter activities? Understand the design and functionality of your Datacenters? Work alongside a team of industry... More professionals across the Information Technology (IT) and Critical Environments (CE) spectrum to support 24x7x365 on-site Datacenter operations and mechanical infrastructures? Responsible of mechanical infrastructure post-incident audits and RCAs.? Identify, evaluate and propose mitigation/resolution plans to operational risks.? Oversee, plan and develop new or update preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs).? Act as the technical authority for on-site operations of large-scale mechanical (such as cooling, fire and fuel systems) and monitor/control (BAS) systems, designs and projects.? Guide, oversee, and support various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs).? Be responsible for critical equipment are maintained to statutory and regulatory requirements, manufacturers recommendations and Microsoft internal maintenance standards.? Establish and coordinate maintenance & safety procedures, maintaining redundant high-capacity cooling systems, Diesel Generators, UPS systems, Fire systems and secondary backup systems.? Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently, supervising on-site high-risk activities.? Participate in Commissioning processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Content Author to join a Big 5 banking client's digital marketing team to help grow online presence and customer engagement for enterprise web channels. The ideal... More candidate will be responsible for executing and optimizing digital pages across various channels, with a primary focus on public-facing web.? Reporting to the Senior Manager, the Content Author is responsible for providing day to day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms.? Edit, QA and publish content for web pages using a content management system (CMS), ensuring it aligns with brand guidelines and SEO best practices.? Ensure content aligns to requirements including content links and visible and non-visible content ? Reporting to the Senior Manager, the Content Author is responsible for providing support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Measure project and site performance ? Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy. ? Work with internal business groups to ensure web representation meets their product and marketing needs Work with all LOBs and Senior Manager to maximize online space.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A federal IT services client of Insight Global is hiring for a highly skilled HPC Engineer to join their team full time in Charlottesville, VA. This role requires an active TS/SCI clearance and is 5... More days/week on site. Relocation packages are available!The High Performance Computing (HPC) Engineer will work directly with engineers, analysts, and researchers to support job execution, troubleshoot workload failures, and improve the performance and efficiency of compute workloads running on HPC clusters. The Engineer will assist users with scheduler job scripts, application execution, and workload performance troubleshooting while promoting HPC best practices for efficient cluster utilization. This role serves as the primary interface between mission users and HPC platform infrastructure teams.Key Responsibilities:- Provide direct support to users running computational workloads on HPC clusters (classified & unclassified)- Assist with creating, submitting, and troubleshooting job scripts (Slurm, PBS), including CPU/GPU resource allocation- Diagnose and resolve failing, slow, or hanging jobs (including MPI, parallel, and GPU workloads)- Support application setup, compilation, and execution in Linux-based HPC environments- Advise users on best practices to improve job performance, efficiency, and resource utilization- Monitor workload usage and recommend optimizations to maximize cluster throughput- Develop and maintain automation scripts/tools (Bash/Python) and manage them in version control (Git)- Collaborate with infrastructure teams and maintain documentation to resolve system issues and support usersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Data Center Technical Operations Engineer (Facilities) will be responsible for Data Center Engineering Operations within a clients Data Center including risk management and mitigation, corrective... More and preventative maintenance of critical infrastructure, vendor management and metric reporting.Responsibilities:? Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.? Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.? Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.? Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.? May assist in the design and build out of new facilities.? May assist in projects to increase current facility efficiency.? Responsible for asset and inventory management.? Assist in recruiting efforts.? Deliver quality service and ensure all customer demands are met.Compensation:$29/hr to $31/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a self-driven Platform Operations & Enablement Project Manager to own day-to-day operational support for our automation platform and digital workforce. This individual... More contributor role requires strong technical aptitude, the ability to work independently, and comfort navigating a highly complex ecosystem of applications, stakeholders, and automation processes.The Project Manager will offload operational workload from senior leaders, maintain platform hygiene, and ensure consistent visibility into enablement, non-delivery work, and RPA ecosystem health.Key Responsibilities-Serve as the primary operational point of contact for platform and automation inquiries.-Own daily platform operations, including intake management, tracking, follow-ups, and dependency coordination.-Manage operational oversight for ~150 RPA ?digital workers,? including access audits, ID recertifications, and onboarding/offboarding.-Maintain Jira, Jira Align, and Confluence for platform enablement and non-delivery (non-feature) work.-Ensure operational tasks, enablement efforts, and documentation are accurate, up to date, and easily visible to stakeholders.-Support special projects such as platform transitions, tooling changes, and process improvements (e.g., vaulting migrations).-Coordinate with cross-functional teams including engineering, product, RTEs, network, and infra teams to resolve operational issues.-Participate in technical meetings when needed and provide basic tooling understanding (primarily UI Path;)-Identify operational gaps, streamline handoffs, and proactively surface risks or issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an AV Technician for a top reinsurance client to support conference room technology and end users in a fast-paced, professional office environment. This individual will be... More responsible for hands-on AV support, troubleshooting, and installation work, with a strong focus on Microsoft Teams Rooms and Crestron-based systems. The ideal candidate has an enterprise AV background, is comfortable being onsite, and can confidently handle everything from live meeting support to mounting displays and resolving break/fix issues. This is a 3 month contract-to-hire opportunity with long-term growth potential and strong exposure to modern corporate AV environments. This is a hybrid role in Stamford, CT with a pay range of 25-32$/hr.Day-to-Day:? Provide on-site AV support for conference rooms and end users in the Stamford office? Troubleshoot and resolve AV issues (displays, microphones, speakers, cameras, control systems)? Support Microsoft Teams meetings and conference room technology? Perform AV installations and upgrades (TVs, peripherals, cabling, room setups)? Respond to break/fix issues (e.g., dead TVs, room outages)? Conduct room checks to ensure conference spaces are fully functional? Travel occasionally to NYC or other offices for AV support or installations? Deliver high-touch, customer-focused support to internal usersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client, a Manufacturer of Medical Devices & Flexible Packaging Solutions, is looking to add a Quality Engineer II to their site in Pleasant Prairie, WI. The Quality Engineer II is responsible for... More supporting process improvements, risk management activities, complaint process, design control activities, customer/ISO/FDA audits and non- conforming material as it relates to sustaining products.The Quality Engineer II participates in review and approval of Quality System documents, resolves quality issues and ensure quality control of products and processes, in compliance with all applicable company policies and procedures. The Quality Engineer II may be asked to be a quality system process owner in which this role will actively manage one or multiple key components of the quality system.DUTIES AND RESPONSIBILITIES:? Follows all Quality System requirements and company procedures ensuring regulatory requirements are met in an ethical manner.? Meets commitments on time with accuracy and attention to detail.? Maintains current knowledge base of existing and emerging regulations, standards, or guidance documents.? Develop validation and/or verification protocols for changes related to process improvements; execute validations/verifications and report on the conclusions to support process improvements.? Quality Representative for process and software validations (may require writing, reviewing, executing, analyzing and/or reporting on test protocols).? Maintains a working knowledge of applicable statistical techniques for validation and process capability/performance purposes.? Quality Representative for Risk Management Activities for existing products.? Provide interpretive assistance, to all departments, regarding quality documents.? Support training on Manufacturing and Quality System documents.? Conduct customer complaint investigations, interface with customers to gather necessary details, determine root cause and implement corrective and preventive actions.? Interface with Engineering to drive continual improvement on existing manufacturing processes.? Quality Representative for Design Control Activities for existing product lines.? Release documents via the change control process as necessary. Train others where required.? Prepare quality related deliverables in a timely manner.? Participate in CAPA root cause investigation and actions implementation.? Implement ongoing quality improvement processes working with cross functional teams.? Acts as a consultant for areas related to his/her expertise.? Performs other related duties as assigned by management.? Quality Representative for contract review activities on existing products.? Provides support as the primary Quality representative for Notices of Change (NOCs), Notices of Activity (NOAs), and Nonconforming Material Reports (NCRs) related to existing products.? Potential Quality System Process Owner for the following (but not limited to): o Non-conforming Reports (NCR) o Customer Complaints o Supplier Quality o Environmental Monitoring o Corrective and Preventive Actions (CAPA) o Internal Audits o TrainingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Tech Resiliency Consultant to support a top financial services organization within its Production Governance, Analytics, and Business Continuity & Operational Resiliency (BCOR)... More function. This role is a replacement for a contractor who completed their full tenure and will play a critical part in ensuring continuity, control effectiveness, and operational excellence across a large, complex application environment.This consultant will focus on designing, executing, monitoring, and remediating enterprise wide technology resiliency and governance controls, ensuring they are not only documented, but actively enforced and operating as intended. The role blends control management, process ownership, monitoring, governance routines, and project execution, working horizontally across control teams and vertically with application and execution partners.The ideal candidate is highly organized, control focused, process driven, and comfortable working in regulated enterprise environments while leveraging monitoring tools such as Splunk and Dynatrace.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less