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Principal Data Scientist

An insurance client is looking for a Principal Data Scientist to join their growing AI / ML organization. This person will be focused within leading the team and providing high level technical... More delivery for the enterprise. Day to day includes guiding team members through code reviews and projects, leading junior team members by providing insight and direction, and delivery technically. This person is the highest level of individual contributor at the company, so autonomy over their process and work, delivering over long-term projects and continuous improvements over multiple work cycles, and providing leadership and coaching are core experiences that will be leveraged in this role. The company sits in Portland, Oregon and works core PST hours.Core Technical Skills:- Evaluating LLM systems on their dynamic and systematic output- Monitoring models post deployment as they are in production, the intervention / training used for this- RAG Architecture- Deep Learning: Neural Network experience- Model deployment pipeline, deploying a model object across environments or in separate environments- Stakeholder Management- Aligning data science goals across the technology teams, ensuring alignmentWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Security Architect

Insight Global is hiring a Security Architect to lead the design of secure, scalable solutions across complex enterprise environments. This role is ideal for someone who combines hands-on experience... More with high-level architectural vision, especially across identity, data, and infrastructure security domains.What Youll Focus On:Identity Security: Design and evaluate IAM, SSO/MFA, and Zero Trust architecturesData Security: Secure handling, classification, encryption, and access policies for sensitive dataInfrastructure Security: Strengthen enterprise cloud/on-prem environments across networks, endpoints, and systemsArchitectural Leadership: Guide cross-functional teams on embedding security into apps, infrastructure, and cloud platforms from day onePrimary Responsibilities:Perform risk assessments and create secure architecture models for infrastructure, apps, and identity systemsDefine and enforce standards aligned with frameworks like NIST, ISO 27001, and OWASPCollaborate with DevOps, security, and engineering teams to enhance security maturityConduct technical reviews of cloud services (AWS/GCP), authentication systems, and data controlsEducate stakeholders on secure design principles and lead peer architecture sessionsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Web Developer - REMOTE

Our Healthcare Insurance Client is looking to hire 2 Web Developers for a remote work from home multi-year contract. This role will be working on their secure member portal. We are looking for... More experienced Web Developers with the following skillset:Typescript React - mustJest/React Testing Library Playwright Redux A11yMicro FrontendWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

BI Analyst - INTL India

Insight Global is looking for a Business Intelligence Analyst for one of our full-service marketing clients that specialize in face-to-face marketing and sales campaigns. This role focuses on... More managing sales data integrity and producing actionable analytic reports. Day-to-day responsibilities include conducting regular audits to resolve data anomalies, ensuring data integrity through validation processes, developing dashboards to monitor data quality, collaborating with engineering teams on data validation, optimizing data pipelines, troubleshooting ETL failures, and translating business needs into data-driven solutions. **This candidate must be comfortable working EST hours**We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Sr. CCaaS/UCaaS Platform Engineer

Insight Global is looking for a Sr. CCaaS/UCaaS Platform Engineer to join their clients team. This candidate will be involved with: Platform Leadership & Architecture: Lead the administration,... More configuration, and strategic evolution of our Five9, Verint, and Clearview platforms. You'll ensure these systems are not just operational, but optimally designed for performance, scalability, and security.Deep-Dive Troubleshooting & Resolution: Serve as the escalation point for complex technical issues across the Verint ecosystem (QM, WFM), Five9 VCC (including Omnichannel and Agent Assist), and Clearview reporting. You'll diagnose and resolve intricate call flow issues, integration challenges, IVR misroutings, and address latency/connectivity concerns.Strategic Integrations: Design, build, and maintain robust REST API integrations, primarily connecting our CCaaS/UCaaS platforms (e.g., Five9, CXOne) with critical business systems like Salesforce CRM, Dynamics 365, and ServiceNow. Your work will ensure seamless data flow and process automation across interconnected systems.Performance & Analytics Driving Improvements: Develop and maintain comprehensive operational and KPI reports. You'll analyze data on agent productivity, adherence, and service-level failures to identify root causes and drive continuous improvement initiatives.WFM & CX Optimization: Partner closely with Workforce Management to optimize scheduling and queue management, actively monitoring and reacting to real-time call volume fluctuations. You'll leverage data to enhance first call resolution, minimize abandonment rates, and refine IVR experiences, directly impacting CSAT and agent satisfaction.Technical Mentorship & Knowledge Sharing: Develop training materials, knowledge articles, and lead sessions to empower agents and internal teams on system updates, new tools, and advanced analytics features.Continuous Improvement & Innovation: Proactively identify workflow inefficiencies, propose innovative solutions for call routing, escalation paths, and automation. You'll champion continuous improvement efforts, leveraging data and feedback to refine processes and system capabilities.Architectural Stewardship: Apply deep understanding of application, data, infrastructure, and security architecture to design and oversee the implementation of end-to-end cloud-integrated systems. You'll ensure non-functional aspects like performance, scalability, reliability, and availability are at the forefront of every solution.Staying Ahead of the Curve: Continuously research and stay informed on emerging CCaaS/UCaaS trends, industry best practices, and new technologies, bringing that knowledge back to evolve our platforms.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Lead Front-End Engineer

This person will be responsible for the development of responsive and high-performance web interfaces. This person will be mentoring junior developers, establishing front-end standards, and leading... More UI/UX collaborations. This person should have extensive experience with front-end technologies like; React, Vue, or Angular; CSS methodologies like SASS, CSS Modules, and Styled Components; and JavaScript ES6+ and experience with API integrations (REST, GraphQL), CI/CD pipelines, and deployment on cloud platforms (AWS, Azure). This person should be comfortable both holding leadership and communication responsibilities as well as being hands-onWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Collections Analyst

Insight Global is looking for a Collections Analyst for a 4 month contract. This is a remote opportunity. A successful candidate will be reporting into the Credit Supervisor, and will be responsible... More for collecting payments from commercial customers. Intermediate level collections experience, outbound calling experience and an individual who can pick up tasks quickly is a necessity for the success of this role!We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Design Project Manager

Were seeking a highly experienced Design Project Manager to drive the orchestration of design activities across an application redesign. This contract role is critical to ensuring our design team is... More set up for success across strategy, execution, and delivery. You will act as a central connector between design, product, engineering, and business stakeholders to keep work on track, on time, and aligned with our broader product goals.Key Responsibilities:Program & Project Management? Own and manage the full schedule of design tasks, deliverables, dependencies, and hand-offs across the app redesign.? Oversee capacity planning and resource allocation across design contributors, balancing workloads and adjusting to changing priorities.? Proactively identify, track, and mitigate risks related to schedule, resources, or quality.? Manage and streamline the design review and approval process with clear checkpoints and decision gates.Cross-Functional Collaboration? Serve as the liaison between design and cross-functional partners including product, engineering, marketing, and leadership.? Participate in PI planning, roadmap discussions, and alignment meetings to ensure design timelines and dependencies are accounted for.? Represent design in stakeholder meetings and program reviews.Agile & Workflow Operations? Lead and facilitate design-specific ceremonies such as stand-ups, sprint planning, design reviews, and retrospectives.? Collaborate closely with product managers and scrum teams to ensure design work is reflected in roadmaps, Jira tickets, and sprint plans.? Translate product and stakeholder inputs into clear design user stories with defined acceptance criteria.UX, UI, & Design Systems Support? Partner with design and research leads to support UX research, usability testing, and user validation activities within the sprint cadence.? Maintain a strong understanding of UX and UI practices to intelligently advocate for design quality and feasibility.? Champion consistency by advocating use of, and alignment to, design systems and adherence to established patterns and component governance.Communication & Governance? Create clear documentation, meeting notes, and executive-level updates to support decision-making and visibility.? Maintain accountability across the design team by tracking responsibilities, deadlines, and outcomes.? Help shape and enforce design operations best practices that enable efficiency, clarity, and strong team collaboration.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Power BI Engineer

A large and growing Sporting Goods Wholesaling company is seeking a seeking a highly skilled Power BI Engineer/Developer to join their team! You will be responsible for designing, building, and... More maintaining the dashboards, paginated reports, and other Business Intelligence structures for data analysis and reporting. Candidates must excel at transforming tabular datasets into actionable reporting insights while ensuring data quality and security and collaborating with various teams to support data-driven decision-making. Core responsibilities include, but are not limited to:- Business intelligence design and development- Semantic model development using Power Query and Azure Analysis Services- Building and maintaining SQL queries and procedures for Data Estate, ensuring accurate data quality and consistent reporting analysis- Work closely with business stakeholders to identify functional data objectives for each project, then prototype the data model and visual content requirements best suited to achieve those objectives- administration, and perform security audits of self-service reportingWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

SECRET Sr. Salesforce Developer

Insight Global's client is in need of a Sr. Salesforce Developer to join an existing project with a Federal Client. This role will involve development in LWC and Apex.We are a company committed to... More creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less