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We are looking for a proactive and customer-oriented Desktop Support Specialist to join our IT team. In this role, you will be responsible for providing timely Level 1 and Level 2 technical support... More to internal users, ensuring that hardware, software, and network issues are resolved efficiently. You will support various applications used by employees, troubleshoot PC-related problems, and assist with network connectivity. The position also involves deskside support for laptops, printers, scanners, and other peripheral devices.As part of our commitment to service excellence, you will respond to service desk tickets in accordance with established SLAs, including acknowledging VP-level tickets within 15 minutes. You?ll work closely with internal teams to resolve issues quickly and consistently exceed SLA expectations. Exceptional customer service is at the heart of this role, and we expect you to prioritize user satisfaction in every interaction. Additionally, you will be responsible for documenting issues, resolutions, and updates in our ticketing system to ensure transparency and continuous improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for AML Analysts for both Toronto and Ottawa for a large bank in Canada. Candidates will be working within AML operations, conducting rapid (15-20 min) reviews of alerts... More that are triggered via algorithm based on risk factors/behaviours- Reviewing alerts for potential risks in customer transactions- Writing up 1-2 paragraph assessment on whether it should be escalated or closedWorking within AML operations; rapid reviews of alerts that are triggered via algorithm (based on risk factors, behaviours) (15-20 minutes). Customer transactions, details, the nature of business. Quickly write up 1-2 paragraph review on whether it should be escalated or closed based on absence of risk.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

As a QC Lead, you will oversee projects of IT infrastructure and ensure that all team goals are met/projects are closed out. You will interact with project management team members, IT service... More desk, and any technicians that are tied to the project.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Network Engineer with one of our clients, you will be part of a global team responsible for architecting, standardizing, and deploying new infrastructure technologies including Software Defined... More Networking, Traffic switching, High Density Wireless architecture, and Network Security. In this position, the engineer will be working directly with corporate and internal lines of business to support growth through project-based initiatives. Duties and Responsibilities?Implement Network Infrastructure solutions (Lan, wifi, WAN) using Cisco and other vendor products to support corporate business initiatives?Duties are project work which includes integrating remote offices of acquisitions?Communication with the project team, internal customer, and remote networking groups to understand requirements for integration?Collaborate with your team to align infrastructure standards for architecture and configuration to meet corporate requirements?Participate in planning of new technologies to drive infrastructure that aligns with the strategic roadmap?Install, configure, troubleshoot, maintain and upgrade software and operating systems when required.?Participate in troubleshooting and resolving hardware, software and connectivity problems and document problems and resolutions for future reference?Stay current with trends in IT related technologies and methods?Knowledge of IT standardsPay Rate Based on Experience: $60-64/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Full Stack Developer for a top industrial equipment client. This individual will play a critical role in building and enhancing business applications and system... More integrations across the organization. The developer will work closely with internal IT and business stakeholders to design, develop, test, and support scalable, secure, user-friendly solutions. This role offers the opportunity to own deliverables end-to-end, influence technical decisions, and contribute to long-term system improvements within a stable, growing organization.Day-to-Day:- Analyze business requirements and translate them into application features- Design, develop, and test custom full-stack components- Collaborate with IT teams to define specifications and architecture- Build and enhance user interfaces for internet/intranet applications- Perform unit, integration, functional, and non-functional testing- Debug, troubleshoot, and support existing applications- Enhance and modernize current systems with new features- Design database architecture and server-side processing- Create and maintain technical documentation- Respond to support issues and maintain application stabilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Systems Administrator for one of our healthcare clients. This individual will support enterprise server, network, and security environments across multiple physical... More locations. The role includes advanced troubleshooting and escalation support from Tier 1 and Tier 2 IT staff, as well as hands-on responsibility for maintaining system reliability, security, and performance.This position plays a critical role in ensuring uptime, safeguarding information systems, and supporting disaster recovery initiatives. The Systems Administrator will also contribute to continuous quality improvement efforts and evaluate new technologies to improve operational efficiency.Key Responsibilities:? Monitor server systems to ensure the integrity of hardware, security, and infrastructure processes? Coordinate and maintain backup and disaster recovery solutions for enterprise systems? Troubleshoot, repair, and recover from hardware and software failures, outages, and disruptions? Handle escalated tickets from Tier 1 and Tier 2 IT support staff? Support and maintain network technologies, including firewalls, DHCP, DNS, VLANs, and switching? Monitor and respond to network and security-related events? Automate software deployment using GPOs, PowerShell, and internal RMM tools? Provide after-hours or weekend support as neededSupport emergency response activities when requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Salesforce CPQ Configurator to lead the functional design and implementation of our Quote-to-Cash environment. You will be the primary architect of our product catalog,... More pricing structures, and quoting logic. The ideal candidate has an expert-level understanding of the Salesforce CPQ Data Model and can build sophisticated, scalable solutions using advanced configuration rather than custom code. Shape Core Responsibilities 1. Advanced CPQ Architecture Product Modeling: Design and maintain complex Product Bundles, including nested bundles, dynamic options, and configuration attributes. Pricing Logic: Build and optimize Price Rules, Discount Schedules, and Summary Variables to automate complex pricing requirements (e.g., volume pricing, tiered discounts, or multi-currency). Guided Selling: Create and manage Product Selection Rules and Guided Selling prompts to ensure sales reps are quoting the right products every time. 2. Process Automation & Output Flow & Workflow: Utilize Salesforce Flow to automate CPQ-adjacent processes such as Opportunity syncing, Contract generation, and Renewal automation. Document Generation: Design and maintain professional Quote Templates using the CPQ Template content, sections, and XSL-FO styling. Approvals: Implement and manage Advanced Approvals, including parallel paths, smart approvals, and complex approval chains. 3. Advanced Data Loading Relational Data Migration: Perform complex data loads of CPQ configuration objects (which require maintaining strict Parent-Child relationships) using Data Loader or Salesforce Inspector. Data Transformation: Use Excel or Google Sheets (VLOOKUPs, Pivot Tables) to clean and format pricing and product data before importing it into Salesforce. Extraction & Reporting: Export quote and line-item data to assist the Finance team with audit requests and sales performance analysis. 4. Strategic Leadership Solution Design: Translate business requirements into technical blueprints that prioritize "configuration-first" over custom Apex. Data Governance: Manage the migration of CPQ configuration data (Price Rules, Products, Features) across environments using data migration tools. Best Practices: Audit the existing CPQ instance to reduce technical debt and improve calculation performance. Payrate is $20-35/hr based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Oil & Gas customer of Insight Global is looking for a Data Engineering Advisor to join their team full-time to sit in The Woodlands, TX, on a hybrid schedule 3 days a week and as needed with... More travel up to 5% within the Texas area. The IT division's primary goal over the next few years is focused on their Data Transformation efforts that will support all of the company's domains for midstream assets. This person will be designing, developing, and deploying innovative data and analytical solutions to enhance current operations and shape the future of the organization. The salary range for this role is dependent on level of experience with a flexible range of $120,000-$200,000 annually. Responsibilities:Design and create data architecture and strategies to facilitate efficient storage and retrieval of structured and unstructured data.Design, build, and manage data pipelines to ingest, transform, and distribute data between on-premises and Azure-based destinations.Implement measures to ensure the quality and integrity of data, including data cleaning, validation, and error handling within data pipelines.Utilize technologies from Qlik, OpenText, SAP Datasphere, and Azure cloud services, including Copilot, Dataverse, Fabric, Data Factory, Logic Apps, Power Automate, Azure Synapse Analytics, Fabric to enable custom applications and BI efforts.Employ programming languages like Java or Python for automation and API integration tasks.Work closely with data scientists and developers to provide data necessary for custom applications, visualizations, and analytic models.Assess, recommend, and integrate new data management technologies, data modeling, relational data structures, and change data capture.Identify bottlenecks, optimize queries, and fine-tune database or data processing configurations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

?Leading overall technology strategy and governance for the product, in collaboration with technical and architectural stakeholders?Defines and communicates a shared understanding of the objectives... More of an initiative & its scope.?Drives to decision on what scope is in vs out of each MVP.?Assists the product owner to sequencing deliverables & work products. (i.e. features)?Ensures adherence to cost guardrails by balancing capacity, resourcing, scope, and deadlines.?Balancing technical needs, ongoing improvements & stability, while lowering costs?Ensuring continuous technical delivery of most valuable product capabilities, across the workflow managing risks and dependencies?Defining and communicating the technical vision with the technical enablers to achieve it?Ensures 52-week Product Level CBE is updated with key milestones in collaboration with the Product owner.?Ensuring Products and teams maintains good data hygiene for feature self-assessments and championing the activity dashboard (backlog health, Feature Cycle Time).This Senior Product Manager will lead the end to end technical strategy, planning, and execution for major T Mobile initiatives. They?ll partner closely with architects, product managers, and senior leaders to define scope, drive decisions, and ensure the right technical work is prioritized and delivered. In this role you will manage program increments, oversee backlog health, coordinate staffing, and keep all teams aligned on the technical vision. You?ll also run governance, maintain cost guardrails, manage risks and dependencies, and ensure continuous delivery of high value capabilities. Strong communication, executive level presentations, and the ability to run war rooms and large cross functional teams are essential. If this sounds like you, apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support during the months of... More September -- May and completing various technical projects within the months of June -- August. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues, smartboard support, hardware troubleshooting, imaging labs, deploying Chromebooks, completing migrations, projector & printer break fixes, email support, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. They will work directly with high level engineers to grow their skills and assist with Level 2 and Level 3 technology support when able. This person needs to be comfortable with a pay rate between $22-25/hr depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less