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May 02, 2025

Trinity, AL

|

Mechanical Assembler

|

Perm

|

$50k - $52k (estimate)

{"JobID":414240,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-87.0686363636364,"Longitude":34.5980909090909,"Distance":null},"State":"Alabama","Zip":"35673","ReferenceID":"NAS-778153","PostedDate":"\/Date(1746209741000)\/","Description":"A client of Insight Global is looking for a Maintenance Technician to come onsite at the plant in Decatur, AL. This position will be reporting to the Maintenance Supervisor and working hands on for the maintenance of the machines in a metal/steel plant. As a Maintenance Technician, you will be responsible for the upkeep, repair, and improvement of our facilitys equipment and electrical systems. Your role will be crucial in ensuring the smooth operation of all machinery and electrical systems, minimizing downtime, and maintaining a safe working environment.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Maintenance Technician","City":"Trinity","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3+ years as a Maintenance Technician with a focus on electrical systems-Strong understanding of electrical systems, circuits, and components-Familiarity with electrical codes, safety regulations, and industry best practices.-Proficient in using diagnostic tools, hand tools, and power tools.-Excellent problem-solving skills and the ability to troubleshoot complex issues.-Ability to work independently and as part of a team in a fast-paced environment.-Strong communication skills and attention to detail.-High school diploma or equivalent","Skills":"-Technical certification or associate degree in Electrical -Engineering or related field preferred.-Experience with PLCs (Programmable Logic Controllers) and other control systems.-Knowledge of mechanical systems and their maintenance.-Knowledge of electrical systems and their maintenance.","Industry":"Mechanical Assembler","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":52000.0000,"SalaryLow":50000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is looking for a Maintenance Technician to come onsite at the plant in Decatur, AL. This position will be reporting to the Maintenance Supervisor and working hands on for... the maintenance of the machines in a metal/steel plant. As a Maintenance Technician, you will be responsible for the upkeep, repair, and improvement of our facilitys equipment and electrical systems. Your role will be crucial in ensuring the smooth operation of all machinery and electrical systems, minimizing downtime, and maintaining a safe working environment.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 02, 2025

Palo Alto, CA

|

Project Manager

|

Contract

|

$36 - $45 (hourly estimate)

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A large automotive company is looking for a Construction Project Manager to join their team in Palo Alto. This role will supervise all on-site construction including scheduling of trade contractors,... vendor tool installations, resolving day to day construction issues, performing day to day inspections to ensure compliance with plans and specifications while tracking project schedule and budget.What Youll Do- Successfully deliver, design build, and self-performed construction projects.- Ensure on time, or ahead of time delivery of construction projects, enabling your teams to solve problems and prioritize execution.- Provide the best product for your respective projects customer or end users, keeping projects moving forward and fixing concerns as they arise.- Track and understand all project costs at a fundamental level, challenging design revision, RFIs and change orders to ensure company receives the best value.Pay Range for this role is: $40 - $45 per hourWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 06, 2025

Boca Raton, FL

|

Computer Engineering

|

Perm

|

$65k - $75k (estimate)

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This role will be within the news industry ensuring that applications across mobile, web, and tv devices are running properly. Primarily manual testing with some automation. Salary will vary... depending on experience - 65-75k plus full time benefitsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 06, 2025

Johnston, IA

|

Software Engineering

|

Contract

|

$50 - $62 (hourly estimate)

{"JobID":414502,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-93.6992727272727,"Longitude":41.7058181818182,"Distance":null},"State":"Iowa","Zip":"50131","ReferenceID":"DSM-780410","PostedDate":"\/Date(1746526580000)\/","Description":"We are seeking a Machine Learning Engineer to join our team and focus on building and automating model pipelines. This role is essential for enhancing the efficiency and automation of our data processes. You will work closely with data scientists and data engineers to provide the necessary machine learning expertise and support. We are targeting an hourly rate of $62/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Machine Learning Engineer","City":"Johnston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"In this role, you will build, automate, and maintain data and model products. You will develop feature engineering and model training/inference logic and pipelines. Additionally, you will provide timely in-season information and agronomic decision support at various scales, utilizing geospatial weather and soil data. Collaboration with data scientists will be essential to integrate model outputs that assist in seed sales, recommending the best seed options for specific fields or regions. Furthermore, you will learn and utilize internal tools to enhance model performance and integration.","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Machine Learning Engineer to join our team and focus on building and automating model pipelines. This role is essential for enhancing the efficiency and automation of our data... processes. You will work closely with data scientists and data engineers to provide the necessary machine learning expertise and support. We are targeting an hourly rate of $62/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 06, 2025

Birmingham, AL

|

Mechanical Engineering

|

Contract-to-perm

|

$30 - $37 (hourly estimate)

{"JobID":414580,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-86.7720909090909,"Longitude":33.5374545454546,"Distance":null},"State":"Alabama","Zip":"35212","ReferenceID":"HSV-767350","PostedDate":"\/Date(1746540891000)\/","Description":"A client of Insight Global is looking for a Level III Structural Aircraft Mechanic that will be responsible for evaluating aircraft damage repair procedures for structural and composite components. This person will be responsible for advanced metalworking techniques and depot level methods to structures including the repair and refastening of components to damaged aircraft structures.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Structural Aircraft Mechanic Level III","City":"Birmingham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-High School diploma -8 years of depot level structural maintenance experience -12 years of aircraft structural maintenance experience -fixed/rotary wing for commercial or DOD aircraft -Experience supporting DOD Contracts -Previous Air Force \u0026 Navy","Skills":"-Federal Aviation Administration (FAA) airplane certification -AF Specialty Code 2A773 (or related code from another branch)-AMP (Aviation Maintenance Professionals)","Industry":"Mechanical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is looking for a Level III Structural Aircraft Mechanic that will be responsible for evaluating aircraft damage repair procedures for structural and composite components.... This person will be responsible for advanced metalworking techniques and depot level methods to structures including the repair and refastening of components to damaged aircraft structures.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 06, 2025

Mesa, AZ

|

Project Manager

|

Contract

|

$60 - $75 (hourly estimate)

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Insight Globals top data client is seeking an Owners Rep (OR) Project Manager that will act on behalf of the owner to become a virtual extension of the owners project team and will establish an... immediate and close relationship with the owner to gain a complete understanding of the owners project requirements, goals and constraints, and general business objectives. OR will bring best practice and innovative experience to this project that will facilitate the delivery of efficiencies in terms of design, construction, and operational transition process. OR will follow the Owners standards for quality, optimal cost structure, and on-time delivery, and implement these standards into the overall framework of the project. This person will be responsible for procurement, vendor management, budgeting, scheduling, reporting, testing and inspection.Pay range: $70-80/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 07, 2025

Reston, VA

|

Architect

|

Perm

|

$220k - $290k (estimate)

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We are seeking an experienced Cloud Solutions Architect to design, implement, and manage scalable AWS cloud infrastructure solutions across multiple domains (IL5 to IL6+). This person will serve in a... leadership position interfacing with the client and serving as a mentor and lead to more junior architects and engineers.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 08, 2025

El Centro, CA

|

Psychologist/Psychiatrist

|

Perm

|

$93k - $100k (estimate)

{"JobID":415014,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-115.584272727273,"Longitude":32.7967272727273,"Distance":null},"State":"California","Zip":"92243","ReferenceID":"DC0-781082","PostedDate":"\/Date(1746706576000)\/","Description":"This person will work onsite in DHS processing centers, providing trauma-informed care, crisis intervention, and professional guidance to support children in federal custody. You will collaborate with facility staff, assess child well-being, and contribute to policy improvements that enhance child protection services.- 12 hour shifts, no on call hours (night or day shift is negotiable)- do the assessment with children (20 minutes), then documentation after each assessment (20-30 minutes) - on days that are slower, will do presentations for the CBP officersWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"El Centro - Behavioral Health Specialist","City":"El Centro","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Masters or Doctoral degree in behavioral health. Full, current, and unrestricted license in one of the following: Licensed Clinical Social Worker (LCSW or LICSW) Licensed Marriage and Family Therapist (LMFT) Licensed Professional Counselor (LPC) Licensed Psychologist (LP)2+ years post-licensure experience in child development, trauma-informed care, and clinical evaluations. - Any children/teen/family therapy experience- ability to obtain DHS clearance","Skills":"Bilingual (Spanish/English) preferredExperience working in a multidisciplinary, team-based environment.","Industry":"Psychologist/Psychiatrist","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":100000.0000,"SalaryLow":93000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This person will work onsite in DHS processing centers, providing trauma-informed care, crisis intervention, and professional guidance to support children in federal custody. You will collaborate... with facility staff, assess child well-being, and contribute to policy improvements that enhance child protection services.- 12 hour shifts, no on call hours (night or day shift is negotiable)- do the assessment with children (20 minutes), then documentation after each assessment (20-30 minutes) - on days that are slower, will do presentations for the CBP officersWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 08, 2025

Oak Ridge, TN

|

Civil Engineering

|

Contract

|

$64 - $80 (hourly estimate)

{"JobID":415055,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.2788181818182,"Longitude":35.9871818181818,"Distance":null},"State":"Tennessee","Zip":"37830","ReferenceID":"NAS-781332","PostedDate":"\/Date(1746713803000)\/","Description":"This person will be supporting Lithium Processing Facility (LPF) project with ongoing design changes local to the Oak Ridge, TN area. This person will lead the design and analysis of pipe supports and related structural elements, ensuring compliance with project specifications. Daily tasks include overseeing design teams, coordinating with other engineering disciplines, and providing field support during the construction phase.o Leading the design and analysis of pipe supports and related structural elements.o Overseeing design teams.o Coordinating with other engineering disciplines.o Providing field support during the construction phase.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Lead Structural Engineer","City":"Oak Ridge","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 15+ years of relevant experience in structural engineering and designing both structural steel and concrete foundations.? Experience with pipe support and pipe design in industrial structures.? Experience designing structural elements (e.g., conduits, stairs, etc.).? Bachelors degree in engineering.TN PE License.","Skills":"Leadership experience.","Industry":"Civil Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":80.0000,"SalaryLow":64.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This person will be supporting Lithium Processing Facility (LPF) project with ongoing design changes local to the Oak Ridge, TN area. This person will lead the design and analysis of pipe supports... and related structural elements, ensuring compliance with project specifications. Daily tasks include overseeing design teams, coordinating with other engineering disciplines, and providing field support during the construction phase.o Leading the design and analysis of pipe supports and related structural elements.o Overseeing design teams.o Coordinating with other engineering disciplines.o Providing field support during the construction phase.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 08, 2025

Burlington, NJ

|

Customer Service

|

Contract

|

$4 - $5 (hourly estimate)

{"JobID":415057,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-74.8312545454546,"Longitude":40.0782545454545,"Distance":null},"State":"New Jersey","Zip":"08016","ReferenceID":"SFR-781339","PostedDate":"\/Date(1746713803000)\/","Description":"One of our large retail clients\u0027 Asset Protection Technology group specializes in providing secure, automated payment solutions to support our global operations. They are dedicated to delivering exceptional service and innovative technology to their stores and internal teams.Job Summary: We are seeking a dedicated and skilled International Remote Service Desk Employee to join our AP Technology group from India. The ideal candidate will provide technical support, responding promptly to service desk tickets, and accurate data entry ensuring seamless operation of our payment issuance systems, loss prevention tech, and access point protocols. This role requires excellent communication skills, technical expertise, and the ability to work independently in a remote environment.Key Responsibilities:- Diagnose and resolve technical issues related to AP Technology\u0027s service ticket requests.- Provide timely and effective solutions to client inquiries and problems, improving ticket closing rate.- Monitor and track issues from initial report to resolution, ensuring client satisfaction.- Collaborate with internal teams to escalate and resolve complex technical issues as needed.- Maintain detailed records of client interactions and technical issues.- Assist in the development and implementation of support documentation and training materials.- Stay updated on industry trends and advancements in payment technology.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Remote Service Desk Tech- INTL India- EOR 5b53c875","City":"Burlington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:- Proven experience in a service desk or technical support role, preferably in the retail industry.- Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.- Ability to work independently and manage time effectively in a remote work environment.- Strong customer service orientation and problem-solving abilities.- Familiarity with remote support tools and software (i.e. ticketing systems, ServiceNow, proprietary portals).- Experience with handling service tickets related to Genetec access control systems is preferred.","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":4.5000,"SalaryLow":3.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

One of our large retail clients' Asset Protection Technology group specializes in providing secure, automated payment solutions to support our global operations. They are dedicated to delivering... exceptional service and innovative technology to their stores and internal teams.Job Summary: We are seeking a dedicated and skilled International Remote Service Desk Employee to join our AP Technology group from India. The ideal candidate will provide technical support, responding promptly to service desk tickets, and accurate data entry ensuring seamless operation of our payment issuance systems, loss prevention tech, and access point protocols. This role requires excellent communication skills, technical expertise, and the ability to work independently in a remote environment.Key Responsibilities:- Diagnose and resolve technical issues related to AP Technology's service ticket requests.- Provide timely and effective solutions to client inquiries and problems, improving ticket closing rate.- Monitor and track issues from initial report to resolution, ensuring client satisfaction.- Collaborate with internal teams to escalate and resolve complex technical issues as needed.- Maintain detailed records of client interactions and technical issues.- Assist in the development and implementation of support documentation and training materials.- Stay updated on industry trends and advancements in payment technology.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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