Job Search Results for remote

Insight Global is seeking a Sr. Sales Representative for a client in the biotech/wellness-therapy industry. Our client is looking for an experienced, high-performing Sales Representative to join... More their team. This role will be remote in Orange County or surrounding areas with occasional travel as needed. You?ll play a key role in identifying new opportunities, closing deals, and supporting our clients through the onboarding process. This role offers uncapped commission potential and the ability to work remotely with required travel to industry-leading events across the country as needed. Core Responsibilities include: ? Own the full outbound sales process: prospecting, cold outreach, discovery, demo, and close? Identify, research, and engage decision-makers in the clients target verticals: holistic health, wellness centers, biohacking studios, fitness clubs, and more? Leverage tools like LinkedIn, Apollo, Google, and industry reports to build qualified lead lists? Craft personalized outreach sequences via email, phone, social, and video? Build and nurture relationships with potential clients through consistent follow-up and education? Respond strategically to inbound inquiries and convert them into qualified sales opportunities? Maintain detailed records and pipeline updates in CRM (HubSpot or similar)? Attend 6?8 premier industry events per year to support lead gen and client onboarding? Collaborate with onboarding and client support teams to ensure new client success? Track metrics and report activity and results to Sales Manager weeklyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Customer Service Technician to provide frontline and advanced technical support to internal users in a fast-paced environment. This individual will troubleshoot hardware, software,... More access, and connectivity issues while delivering excellent customer service and ensuring timely resolution of support requests. The role will manage tickets through the full support lifecycle, document solutions, and collaborate with cross-functional teams to maintain operational efficiency. The ideal candidate is customer-focused, technically skilled, and comfortable supporting high-volume service requests.Day-to-Day ResponsibilitiesProvide technical support for hardware, software, account access, VPN, and connectivity issues via phone, email, and in-person support.Manage and resolve support tickets while meeting established SLA expectations.Troubleshoot Windows operating systems, Microsoft 365 applications, Active Directory, and end-user devices.Install, configure, image, and deploy desktops, laptops, peripherals, and software applications.Document incidents, resolutions, and troubleshooting steps within the ticketing system.Escalate complex issues to higher-level support teams when necessary.Contribute to knowledge base documentation and identify opportunities for process improvement.Support asset management, device tracking, and inventory activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Customer Service Technician to provide frontline and advanced technical support to internal users in a fast-paced environment. This individual will troubleshoot hardware, software,... More access, and connectivity issues while delivering excellent customer service and ensuring timely resolution of support requests. The role will manage tickets through the full support lifecycle, document solutions, and collaborate with cross-functional teams to maintain operational efficiency. The ideal candidate is customer-focused, technically skilled, and comfortable supporting high-volume service requests.Day-to-Day ResponsibilitiesProvide technical support for hardware, software, account access, VPN, and connectivity issues via phone, email, and in-person support.Manage and resolve support tickets while meeting established SLA expectations.Troubleshoot Windows operating systems, Microsoft 365 applications, Active Directory, and end-user devices.Install, configure, image, and deploy desktops, laptops, peripherals, and software applications.Document incidents, resolutions, and troubleshooting steps within the ticketing system.Escalate complex issues to higher-level support teams when necessary.Contribute to knowledge base documentation and identify opportunities for process improvement.Support asset management, device tracking, and inventory activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment.? Installing new hardware, replacing faulty components (like interface cards or disk... More drives), and assisting with initial device configurations under remote guidance? Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization? Performing basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on-site? Conducting physical inventory, verifying serial numbers, and taking digital photos of equipment for asset tracking purposes?Acting as the physical presence for remote engineers, implementing their instructions to complete tasks that require on-site accessWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a highly motivated Engineer for Tesla on the battery abuse team. Cells are the common denominator for every Tesla product. In the Abuse Testing & Engineering group, we... More push battery systems to their limits and beyond using specialized equipment to apply electrical, mechanical, and thermal stresses. Our goal is to provide rapid feedback to inform designs early in development, by understanding how robust systems perform under abusive conditions. We accommodate external regulations but have a strong focus on internal requirements and testing to failure. Every Tesla battery product comes through our lab, both vehicles and energy storage. Our environment is fast-paced and incredibly exciting.We are looking for an Engineer to join a team working at a remote off-grid test site near the Nevada Gigafactory. In this role, you would continue growing the site infrastructure, build test equipment, and maintain the facility. In addition, the role would entail working alongside multiple Engineers, you would frequently coordinate and execute destructive tests and be responsible for continuously ongoing hazardous lifetime tests. As a result, you would help ensure that electric vehicles and energy storage systems are robust to high levels of abuse.What You?ll Do? Coordinate and execute abusive tests across multiple programs? Build test equipment, such as a car crusher, replica building with fire extinguishing, battery chargers and power cyclers, electrical and thermal data sensors and acquisition, and continuous video recording? Recognize and propose further improvements to test site and equipment? Troubleshoot issues with test equipment and sensors, site electrical power or IT, etc.? Maintain facility, ensure smooth operation when outside teams visit for tests? Communicate with remote teams to schedule trips, receive, and prepare test samples, conduct tests jointly, perform post-test inspection and disposal? Coordinate daily technician activitiesThis role can pay between $55-$65/hour depending on years of experience and skillset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Seeking an experienced Security Engineer to define and implement the security posture for humanoid robotic deployments. In this role, you will own the unified security strategy for hybrid operations,... More ensuring that robot data and control systems remain secure across both cloud environments and on-premise customer sites. You will be responsible for safeguarding the infrastructure that collects sensitive training data and manages real-time robotic systems, focusing on data encryption, secure remote access, and robust identity management.Unified Security Strategy: Develop and maintain a comprehensive security framework that spans hybrid cloud and on-premise industrial environments.Data Encryption: Investigate and implement end-to-end encryption for data at rest and in transit, specifically protecting robotic telemetry and video training data.Access Control: Design and manage Role-Based Access Control (RBAC) and modern authentication protocols (e.g., OIDC, SAML) across the fleet and developer platforms.Secure Remote Access: Establish secure, auditable remote access solutions for engineers to troubleshoot robots at customer sites without compromising facility network integrity.Network Security: Troubleshoot and harden networking configurations, addressing performance and security challenges in complex industrial environments.Infrastructure as Code (IaC): Audit and secure infrastructure deployments using tools like Terraform, Helm, and Ansible.Incident Response: Participate in on-call rotations and respond to security-related outages or vulnerabilities.Compliance & Auditing: Work closely with customer IT teams to ensure solutions meet stringent enterprise security and safety requirementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Seattle office - The shift is... More 9am-6pm PST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The ideal candidate will sit near Alpharetta, Boca Raton, or Chicago/ Evanston, IL. This will be a fully remote role, however it is required that this individual come onsite for a final interview.... More Our client is seeking a Senior SRE with proven industry experience to join our remote-based Engineering team. Our teams are collaborative and forward thinking; the successful candidate will help shape the operations and support for critical Windows and Linux based applications, customers, and projects, working closely with Development, QA, IT Operations and Customer Operations teams.You will be required to communicate and solve problems effectively, while handling a fast-paced working environment. This will be combined with a transition to DevOps practices, agile support, and deployment processes.Main Responsibilities Delivery of resilient application stacks via "Infrastructure as Code" and other DevOps practices.Monitoring and on-going support of critical, high revenue business applications.Diagnosis and resolution of complex system and application issues.Working with diverse technical and non-technical teams, including Development, QA, IT Operations, Customer Operations and Project Management teams.Write and maintain systems / application documentation for technical and non-technical audiences.Essential Skills and AttributesConfiguration Management tools ? e.g. Ansible, Puppet, Chef or equivalents.Professional experience of working within the public cloud ? Azure, AWS or GCP.Hands-on experience of Linux and Windows server including support and troubleshooting.System and application monitoring ? e.g. Prometheus, Grafana, Nagios, Cloudwatch, etc.Familiarity with common source control tools ? e.g. Git, SVNCloud Architecture and system design to solve key business problems and facilitate team goals.Strong and enthusiastic technologist, able to demonstrate a broad technical knowledge.Excellent oral and written communication skills.Ability to act as a point of expertise, advise others in the team on best practices and impart knowledge.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Provides user support and customer service on government customer computer applications and platforms. Troubleshoots problems and advises on the appropriate action. Answers calls and creates tickets... More for user issues and requests. Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure. - Configures and supports (remotely) desktop computers, laptop computers, handheld devices, printers, monitors, portable data storage devices, and other general peripherals.- Configures IT devices for secure operation, including installation of software, security and software updates, and other configurations remotely as required.- Diagnoses hardware and software failures, communicates the remediation plans to users, and provide status updates.- Provides remote software support for users of customer-provided applications (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.- Supports customer proprietary software. - Provides virtual assistance sessions with users remotely.- Develops technical how-to's for review and inclusion as a knowledge base article.- Ability to professionally handle high pressure events and with challenging users.- Answers user calls, processes user emails, voicemails, and self-service portal requests.- Updates interactions in ServiceNow and addresses by creating Incidents, Service Requests and/or closes interactions as laid out in ticket handling procedures.- Performs diagnostics, analysis, fixes, or other actions to resolve user issues and/or requests.- Follows set policies and procedures when assisting users to ensure proper handling of requests.- Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KB's), and Training manuals for Tier I support.- Works with Tier I/II/III and other groups to resolve technical problems.- Maintains a professional attitude providing excellent customer service at all times, to include maintaining a good work ethic and assisting other analysts when needed. - Supports continuous improvement in the process and quality of the operations by identifies items for possible improvement and/or automation.- Participates in troubleshooting of issues with the drive towards root cause identification and resolution.- Logs, verifies, and updates, as necessary, user profiles for incidents and service requests using the current IT Service Management tool (ServiceNow).- Ensures incidents and service requests are properly escalated and assigned to appropriate individual/groups. - Maintains ownership of the incident until resolved or assigned to another group.- Communicates with users concerning the status of incidents and service requests. - Compiles data through incident entry that will be used for management information and reporting. - Executes the day-to-day activities of the Incident Management Process.- Performs QA and resolution of incidents.- Forwards unhappy customers to the proper escalation point.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Responsibilities: ?Working in the field performing installation and commissioning tasks approximately 60?80% of the time?Industrial facilities at customer locations across various industries?Standard... More work week M?F (extended hours as required during commissioning)?Travel up to 5 days per week (US & Canada)?Valid US Passport?Ability to make and modify existing PLC programsD2D: As a Hybrid Controls Technician, you will be responsible for supporting installation, commissioning, and controls integration of automated systems. This role blends hands-on field work with advanced troubleshooting and PLC programming.You will act as the liaison between the customer, contractors, and delivery team to ensure systems are installed, commissioned, and operating as designed while effectively communicating installation status, risks, and impacts to the project schedule.Points of Responsibility include:?Detailed review of new system installations to confirm prints and functionality as designed?Conduct startup and commissioning of new installations?Program, modify, and troubleshoot PLC systems including Allen-Bradley, Beckhoff, and Schneider Electric?Generate installation and commissioning reports?Support subcontractors to ensure installation quality meets design intent?Conduct training for operations and maintenance teams?Provide remote and on-site technical support to customers?Troubleshoot and diagnose mechanical, pneumatic, electrical, and control system issues during startup?Review and modify PLC programs to support commissioning and troubleshooting activities?Support HMI setup, I/O validation, and system communications?Verify delivered components and ensure all parts are available for installation?Communicate with customers throughout installation for scope, updates, and issue resolution?Gather feedback from subcontractors to improve installation processes?Work with PMs and PEs to de-risk field issues during installation?Provide daily updates on project status, punch list items, and risks?Identify risks and develop mitigation strategies during installation and commissioning?Implement quality control measures to ensure accurate and complete installationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less