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Aug 11, 2025

San Diego, CA

|

Technical Writer

|

Perm

|

$80k - $100k (estimate)

{"JobID":434176,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-117.12,"Longitude":33.02,"Distance":null},"State":"California","Zip":"92127","ReferenceID":"SDG-237ef065-a10a-4b2d-9f00-dfee56069bed","PostedDate":"\/Date(1754946558000)\/","Description":"A client in the San Diego area is looking for a Secret Cleared Technical Writer to join their team. This is a fully onsite position working a 9/80 schedule with one day a week remote. The day to day will consist of coordinating with assignments to determine appropriate timelines, content, and format for the development of comprehensive engineering/scientific technical documents. They will serve as a specialist to management and customer by participating in technical documentation reviews and making customer related presentations as required. They will have experience using S1000D to create and manage structured technical documentation in compliance with aerospace and defense standards. They will be working along side a team of 7 other tech writers, logisticians, project managers, and provisioners.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret Cleared Technical Writer","City":"San Diego","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Eligible to obtain a DOD Secret Clearance -Experienced in developing XML-based technical documentation for aerospace and defense applications, with expertise in S1000D specifications and Interactive Electronic Technical Manuals (IETMs).-Experience with S1000D is highly desired, particularly in the creation and management of structured technical documentation in compliance with aerospace and defense standards.-Must demonstrate a comprehensive and thorough understanding of the engineering/scientific principles underlying the technology and a comprehensive and thorough understanding of technical document preparation.-Must have excellent working knowledge of the development of technical manuals and documentation, including editing and choice of media.-The ability to develop, acquire, interpret and communicate engineering/scientific technical data;-The ability to develop and communicate new concepts and apply them accurately throughout an evolving environment;","Skills":"","Industry":"Technical Writer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":100000.0000,"SalaryLow":80000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client in the San Diego area is looking for a Secret Cleared Technical Writer to join their team. This is a fully onsite position working a 9/80 schedule with one day a week remote. The day to day... will consist of coordinating with assignments to determine appropriate timelines, content, and format for the development of comprehensive engineering/scientific technical documents. They will serve as a specialist to management and customer by participating in technical documentation reviews and making customer related presentations as required. They will have experience using S1000D to create and manage structured technical documentation in compliance with aerospace and defense standards. They will be working along side a team of 7 other tech writers, logisticians, project managers, and provisioners.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 27, 2025

Knoxville, TN

|

Administrative Assistant

|

Contract

|

$18 - $22 (hourly estimate)

{"JobID":438032,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.94,"Longitude":35.97,"Distance":null},"State":"Tennessee","Zip":"37919","ReferenceID":"DGO-772e2342-473f-4255-bd16-b91484512446","PostedDate":"\/Date(1756303088000)\/","Description":"Insight Global is seeking an Event Registration Coordinator for a non-profit client in Knoxville, Tennessee. This role will be remote but local travel will be required as the event is at Sequoyah Hills Park. You will be reporting into the Executive Events Director and will assist with all operational and administrative tasks leading up to the fundraising walk. Day to day responsibilities will vary but the main initiative will be to help with managing logistics for the event and driving sponsorships. Strong written and verbal communication is required as you will be responding to emails and corresponding with external vendors, volunteers, and other day of event staff. This role will be a contract position through the end of October, but there is a chance it could be extended for additional walks based on performance. The standard hours will be Monday-Friday from 9:00AM-5:00PM CST- 7 hour work days.All applicants must be available to attend the Fundraising Walk on Saturday 10/4/25.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Events Registration Coordinator","City":"Knoxville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Candidates must have reliable personal laptop or computer to use1+ year of experience supporting a non-profit Fundraising WalkProven work experience as a Coordinator, Staff Assistant, Administrative Assistant, or similar roleProficient with Microsoft Office Suite Strong written and verbal communication","Skills":"Nonprofit Development experience (fundraising, donor cultivation, strategic planning, fostering partnerships, etc.) Experience with Salesforce Experience as a volunteer or event planning coordinator/internExperience planning fundraising events such as golf tournaments, galas, etc.","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking an Event Registration Coordinator for a non-profit client in Knoxville, Tennessee. This role will be remote but local travel will be required as the event is at Sequoyah... Hills Park. You will be reporting into the Executive Events Director and will assist with all operational and administrative tasks leading up to the fundraising walk. Day to day responsibilities will vary but the main initiative will be to help with managing logistics for the event and driving sponsorships. Strong written and verbal communication is required as you will be responding to emails and corresponding with external vendors, volunteers, and other day of event staff. This role will be a contract position through the end of October, but there is a chance it could be extended for additional walks based on performance. The standard hours will be Monday-Friday from 9:00AM-5:00PM CST- 7 hour work days.All applicants must be available to attend the Fundraising Walk on Saturday 10/4/25.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 30, 2025

Perrysburg Township, OH

|

Managerial / Professional

|

Perm

|

$125k - $175k (estimate)

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An Insight Global customer is seeking to hire an Integration Manager in the Toledo, OH area. This person will be responsible for taking new products and technology improvements from the R+D team and... ensuring production success in the manufacturing and quality teams. The ideal candidate for this role will have at least 10 years of experience with thin-films process engineering and has worked in highly matrixed organizations. Success for this role is based on meeting on-time product deadlines and implementing successful new technologies into production. This role does require in-person office time in the Toledo, OH area, however there is some limited remote work flexibility. We can offer a salary of $125,000 to $175,000 plus performance bonuses for this opportunity. Exact compensation may differ depending on education and years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 13, 2025

Waltham, MA

|

Software Engineering

|

Contract

|

$15 - $19 (hourly estimate)

{"JobID":435651,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.2592,"Longitude":42.3987,"Distance":null},"State":"Massachusetts","Zip":"02451","ReferenceID":"SDG-575a1be7-adcc-4186-8cdb-79296424c5b8","PostedDate":"\/Date(1755116045000)\/","Description":"A global life sciences company is seeking an AI Architect to join the team in India (hybrid onsite OR remote). This high-impact role is ideal for an experienced architect passionate about applying cutting-edge LLM technology to solve complex problems in healthcare, research, and regulated environments. The architect will lead the design and deployment of scalable, secure, and compliant Generative AI solutions that power use cases such as domain-specific assistants, semantic search, summarization, and intelligent knowledge retrieval. They will collaborate with data engineering, platform, and compliance teams to build end-to-end LLM workflows?integrating RAG pipelines, vector stores, prompt orchestration, and real-time inference. They will use Databricks Unity Catalog to ensure robust governance of training and inference datasets, metadata, lineage, and access controls. The role requires a strong architectural mindset, a deep understanding of AI governance in regulated environments, and the ability to work closely with scientific and business stakeholders to translate domain needs into effective AI systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL - India - AI Architect","City":"Waltham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 7+ years of experience in AI/ML solution architecture, including 2+ years working directly with LLMs and Generative AI? Proven success deploying production LLM applications, including prompt engineering, fine-tuning, and retrieval-augmented generation? Hands-on experience with enterprise-grade LLM APIs (e.g., OpenAI, Claude, Gemini) and orchestration frameworks (e.g., LangChain, LlamaIndex)? Proficient in Python for building orchestration pipelines, APIs, and experimentation frameworks? Strong expertise with Databricks ecosystem?Unity Catalog, Delta Lake, MLflow, and cluster orchestration? Deep knowledge of data governance, metadata management, and data lineage in large-scale, regulated environments? Experience integrating vector databases (FAISS, Weaviate, Pinecone) and implementing feedback systems (e.g., RLHF, user feedback loops)? Ability to map domain problems to AI workflows in a modular, scalable, and secure way? Familiarity with deploying models in cloud or hybrid environments (AWS, Azure, or GCP)? Clear and effective communicator, capable of working cross-functionally with technical and non-technical teams","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":19.0000,"SalaryLow":15.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A global life sciences company is seeking an AI Architect to join the team in India (hybrid onsite OR remote). This high-impact role is ideal for an experienced architect passionate about applying... cutting-edge LLM technology to solve complex problems in healthcare, research, and regulated environments. The architect will lead the design and deployment of scalable, secure, and compliant Generative AI solutions that power use cases such as domain-specific assistants, semantic search, summarization, and intelligent knowledge retrieval. They will collaborate with data engineering, platform, and compliance teams to build end-to-end LLM workflows?integrating RAG pipelines, vector stores, prompt orchestration, and real-time inference. They will use Databricks Unity Catalog to ensure robust governance of training and inference datasets, metadata, lineage, and access controls. The role requires a strong architectural mindset, a deep understanding of AI governance in regulated environments, and the ability to work closely with scientific and business stakeholders to translate domain needs into effective AI systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 20, 2025

Greenville, SC

|

Engineering (Non IT)

|

Perm

|

$120k - $160k (estimate)

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Insight Global is hiring multiple full-time Electrical Designers to join a leading full-service EPC (Engineering, Procurement, and Construction) firm that partners with industrial clients to deliver... high-quality engineering and construction solutions. This firm has recently secured three major projects and anticipates continued growth, prompting expansion within the Electrical Engineering department. As an Electrical Designer, you?ll primarily work in AutoCAD and Revit to support large-scale industrial facility projects?most of which are greenfield developments, with some involving upgrades or retrofits of existing buildings.This is a hybrid role, allowing for remote work with 2?3 days per week onsite at one of the following locations:?Cincinnati, OH?Raleigh, NC?Greenville, SC?Savannah, GA?Kansas City, MO?Birmingham, AL?Mobile, AL?Salt Lake City, UT?Appleton, WIWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 22, 2025

Chamblee, GA

|

Financial Planning & Analysis

|

Contract-to-perm

|

$52 - $65 (hourly estimate)

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We are seeking a seasoned FP&A Analyst to support our customer's strategic growth initiatives into 2026. This role will play a critical part in financial planning, analysis, and reporting, with a... strong focus on supporting the implementation of Planful and driving insights across the full P&L.Work Schedule: Hybrid ? 3 days in-office, 2 days remote (after onboarding)________________________________________Key Responsibilities:?Own and manage full P&L analysis, including forecasting, budgeting, and variance analysis?Partner with cross-functional teams to support strategic planning and business decision-making?Drive Planful implementation and serve as the internal SME for post-go-live optimization?Identify financial risks and opportunities, and present actionable insights to leadership?Support recurring financial reporting and ad hoc analysis for executive stakeholders?Lead development and maintenance of three-statement financial models (Income Statement, Balance Sheet, Cash Flow)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 28, 2025

Hunstville, AL

|

Help Desk

|

Contract

|

$22 - $28 (hourly estimate)

{"JobID":438687,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-86.62,"Longitude":34.7,"Distance":null},"State":"Alabama","Zip":"35898","ReferenceID":"DEN-e6760367-9b2e-413f-899a-4c85fbce6116","PostedDate":"\/Date(1756398933000)\/","Description":"A company in Huntsville, AL is looking for a Secret Customer Support Admin to join their team! This Customer Support Admin will oversee and support the customer\u0027s hardware, software, network and users. Job Responsibilities- Troubleshoot computers, printers, operating systems, software and Microsoft Office Products- Provide support to MDA end users remote and in person- Install hardware such as monitors, desktops, laptops at end users\u0027 offices- Support the coordination and delivery of large-scale projects and activities.- Collaborate with stakeholders and team membersThis position is onsite full-time in Huntsville, AL, the pay range for this role is between $28-30/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance or higher.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret Customer Support Admin","City":"Hunstville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Active Secret Security Clearance1-3+ years of experience in Customer Support/Help Desk rolesSec+ or CCNA CertificationStrong verbal and written communication Proficiency in Microsoft Suite: PowerPoint, Word, Excel, SharePoint","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A company in Huntsville, AL is looking for a Secret Customer Support Admin to join their team! This Customer Support Admin will oversee and support the customer's hardware, software, network and... users. Job Responsibilities- Troubleshoot computers, printers, operating systems, software and Microsoft Office Products- Provide support to MDA end users remote and in person- Install hardware such as monitors, desktops, laptops at end users' offices- Support the coordination and delivery of large-scale projects and activities.- Collaborate with stakeholders and team membersThis position is onsite full-time in Huntsville, AL, the pay range for this role is between $28-30/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance or higher.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 02, 2025

Palatine, IL

|

Help Desk

|

Contract

|

$20 - $25 (hourly estimate)

{"JobID":439646,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-88.04,"Longitude":42.11,"Distance":null},"State":"Illinois","Zip":"60067","ReferenceID":"CHI-ed12c207-bb9a-47f2-82e7-9ad08592039c","PostedDate":"\/Date(1756836322000)\/","Description":"Responsible for providing college-wide support of end user technology needs. Serves as a liaison between the user community and Information Technology, providing outstanding customer service in person, online, or by phone (85-90% phone support). Provides onsite, phone, email, and chat support for end user systems and applications. Provides outstanding customer service and empathy during all customer encounters. Resolves password issues (unlock accounts and change passwords) in various systems (Mostly dealing with password resets for students/faculty). Will be problem solving software problems while on the phone, while maintaining good customer service. Helping them get through MFA if there is an issue / 2 factor authentication. Utilizes ticketing system to document and prioritize work following Information Technology standard operating procedures. Logs all related interactions as well as answer, troubleshoot and document support calls and emails.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Part-time Level 1 Helpdesk Analyst","City":"Palatine","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 6 months -2 years experience in service desk or call center environment troubleshooting technical issues- Associate?s Degree or Certificate in technology (if less than 5 years experience)- Remote Desktop Support experience- 1-2 years experience of supporting Windows desktop/laptop PC\u0027s- 2 years experience with customer service, with a focus on providing remote technical support- Ability to handle a wide variety of customer service situations- Excellent interpersonal, verbal (diction and enunciation) and written communication skills (GREAT phone presence ? 90% phone support)- Experience working in a team-oriented, collaborative environment- Familiarity with a problem management ticketing system- Familiarity with Active Directory","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Responsible for providing college-wide support of end user technology needs. Serves as a liaison between the user community and Information Technology, providing outstanding customer service in... person, online, or by phone (85-90% phone support). Provides onsite, phone, email, and chat support for end user systems and applications. Provides outstanding customer service and empathy during all customer encounters. Resolves password issues (unlock accounts and change passwords) in various systems (Mostly dealing with password resets for students/faculty). Will be problem solving software problems while on the phone, while maintaining good customer service. Helping them get through MFA if there is an issue / 2 factor authentication. Utilizes ticketing system to document and prioritize work following Information Technology standard operating procedures. Logs all related interactions as well as answer, troubleshoot and document support calls and emails.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 10, 2022

Detroit, MI

|

Help Desk

|

Contract

|

$16 - $20 (hourly estimate)

{"JobID":239418,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.0914545454545,"Longitude":42.3973636363636,"Distance":null},"State":"Michigan","Zip":"48243","ReferenceID":"DEN-535332","PostedDate":"\/Date(1668118441000)\/","Description":"A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Help Desk Support Spec I","City":"Detroit","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-2 years of experience with Desktop and Network support -Ability to problem solve and accurately provide a solution as the first line of technical support -Security+ and ITIL V3 Foundations Certifications OR ability to obtain both within 30 days-High School Diploma -Secret / interim Secret Clearance or ability to obtain a clearance","Skills":"-Experience with Active Directory, Anti-Virus, VPN, Avaya, Novell, Web Support","Industry":"Help Desk","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":19.7500,"SalaryLow":15.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping... end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 10, 2022

Reston, VA

|

Software Engineering

|

Contract

|

$71 - $89 (hourly estimate)

{"JobID":239454,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.3242727272727,"Longitude":38.9771818181818,"Distance":null},"State":"Virginia","Zip":"20191","ReferenceID":"DC0-544303","PostedDate":"\/Date(1668118442000)\/","Description":"A remote customer is seeking a Splunk Engineer who will be responsible for the following:Responsible for day-day operation of large Splunk environmentTroubleshooting new and current data collection issuesTroubleshooting system issues that make the system unstable or unusableDeployment and Managing supported and unsupported Splunk Add-ons that are required for specific data sourcesResponsible for Splunk Upgrades to all Splunk Enterprise serversIntegrations with other systems via API or other similar methodsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Splunk Engineer","City":"Reston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"QualificationsStrong Organizational skills are required3+ years working in an Enterprise environment as a system administrator or other security personnelRequires Bachelors degree or equivalent and seven to nine years of related experience1+ years of Splunk Enterprise Security experience, and other security toolsExperience with both the Unix and Windows operating systems","Skills":"","Industry":"Software Engineering","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":89.1900,"SalaryLow":71.3520,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A remote customer is seeking a Splunk Engineer who will be responsible for the following:Responsible for day-day operation of large Splunk environmentTroubleshooting new and current data collection... issuesTroubleshooting system issues that make the system unstable or unusableDeployment and Managing supported and unsupported Splunk Add-ons that are required for specific data sourcesResponsible for Splunk Upgrades to all Splunk Enterprise serversIntegrations with other systems via API or other similar methodsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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