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Jul 01, 2026

Northville Township, MI

|

Computer Engineering

|

Contract-to-perm

|

$20 - $25 (hourly estimate)

{"JobID":547683,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-83.6,"Longitude":42.4,"Distance":null},"State":"Michigan","Zip":"48168","ReferenceID":"MIC-f14548ff-5d37-4206-aa87-e6a9bfb99e79","PostedDate":"\/Date(1782935352000)\/","Description":"Insight Global is looking for a Tier two support analyst for one of our automotive suppliers. This is person will be working on Windows 11, remote support, infrastructure support and work within two different planet location PUT AT BOTTOM OF DAY TO DAY Job Posting ?Required Compensation Information THE BELOW INFORMATION MUST BE INCLUDED IN ALL JOB POSTINGS. Compensation: $20/hr to $25/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Level Two Site Support Technician","City":"Northville Township","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Familiar with engineering applications and test equipment would be a plus.Windows 11, O365, Teams, remote support, infrastructure support, network knowledge, server knowledge, good customer service skills and communication skills.","Skills":"","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Tier two support analyst for one of our automotive suppliers. This is person will be working on Windows 11, remote support, infrastructure support and work within two... different planet location PUT AT BOTTOM OF DAY TO DAY Job Posting ?Required Compensation Information THE BELOW INFORMATION MUST BE INCLUDED IN ALL JOB POSTINGS. Compensation: $20/hr to $25/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 24, 2026

Charlotte, NC

|

Network Engineer

|

Contract

|

$40 - $50 (hourly estimate)

{"JobID":545015,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.83,"Longitude":35.19,"Distance":null},"State":"North Carolina","Zip":"28217","ReferenceID":"STL-05f5810d-17b7-4b56-a72b-6db592f4f122","PostedDate":"\/Date(1782316714000)\/","Description":"Insight Global is looking to add a Network Engineer to their client?s Enterprise Network organization. They will be responsible for modifying and maintaining configurations across routers and switches, 100% remote and not touching any physical hardware, within an existing enterprise environment. This includes updating configurations such as access controls and loopback addresses (changing how your device handles or is configured to use its own internal (self-referencing) IP address), as well as supporting the onboarding of network devices into telemetry and monitoring tools to ensure visibility into performance and availability. The role will also involve enabling integration with security scanning tools to help identify vulnerabilities and maintain overall network health.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Network Engineer","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-4+ years? experience with Cisco and/or Juniper networking environments-Experience performing remote work, not touching physical hardware-Strong experience with Cisco routing \u0026 switching (Catalyst platforms preferred)-Solid understanding of routing protocols (OSPF, BGP)-Experience configuring and managing: oAccess Control Lists (ACLs)oDHCP","Skills":"-Experience supporting Cisco wireless environments, including Catalyst Center (DNA Center) and/or Meraki Cloud ? BIG PLUS-Experience with Infoblox (IP Address Management)-Experience with Forescout or other Network Access Control (NAC) tools-Experience with Zabbix or similar network monitoring/telemetry tools-CCNA certification","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking to add a Network Engineer to their client?s Enterprise Network organization. They will be responsible for modifying and maintaining configurations across routers and... switches, 100% remote and not touching any physical hardware, within an existing enterprise environment. This includes updating configurations such as access controls and loopback addresses (changing how your device handles or is configured to use its own internal (self-referencing) IP address), as well as supporting the onboarding of network devices into telemetry and monitoring tools to ensure visibility into performance and availability. The role will also involve enabling integration with security scanning tools to help identify vulnerabilities and maintain overall network health.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 12, 2023

New York, NY

|

PC Technician

|

Perm

|

$75k - $85k (estimate)

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*Providing assistance to end users for firm-approved applications using a variety of different methods; those applications include: Microsoft Office, Outlook, iManage, ChangePro, Metadata Cleaning... Assistant, inTapp Time, Remote Desktop Services, VPN, and other applications as deemed necessary *Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors, and peripheral hardware; scanning computers for viruses *Troubleshooting and resolving problems involving hardware, systems software, and applications software; troubleshooting a variety of symptoms in order to diagnose the actual problem *Setting up and configuring desktop and notebook computers and printers, initializing and stabilizing performance *Meeting and coordinating with other local Technology department members on product installation, training, and supportWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 22, 2026

West Des Moines, IA

|

Telecom / PBX / Cable Technician

|

Contract-to-perm

|

$16 - $20 (hourly estimate)

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? Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment.? Installing new hardware, replacing faulty components (like interface cards or disk... drives), and assisting with initial device configurations under remote guidance? Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization? Performing basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on-site? Conducting physical inventory, verifying serial numbers, and taking digital photos of equipment for asset tracking purposes?Acting as the physical presence for remote engineers, implementing their instructions to complete tasks that require on-site accessWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 22, 2026

Denver, CO

|

Telecom / PBX / Cable Technician

|

Contract-to-perm

|

$16 - $20 (hourly estimate)

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? Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment.? Installing new hardware, replacing faulty components (like interface cards or disk... drives), and assisting with initial device configurations under remote guidance? Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization? Performing basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on-site? Conducting physical inventory, verifying serial numbers, and taking digital photos of equipment for asset tracking purposes?Acting as the physical presence for remote engineers, implementing their instructions to complete tasks that require on-site accessWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 11, 2026

Camp H.M. Smith, HI

|

Network Engineer

|

Perm

|

$200k - $220k (estimate)

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- Participate in customer planning sessions to define networking requirements- Design and implement communications solutions for field and remote locations supporting secure facility connectivity and... cloud-based data exchange- Assist in designing and implementing approved networking and transport solutions aligned with long-term goals- Install and configure network equipment; provide support to systems administrators- Monitor systems to improve network performance and lead troubleshooting efforts across local and external sitesApply DoD Information Assurance (IA) policies to the design and maintenance of communications solutions- Provide onsite support in a classified environment (remote work limited to short-duration NIPR with sponsor approval)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 24, 2026

Coral Gables, FL

|

Engineering (Non IT)

|

Contract

|

$18 - $22 (hourly estimate)

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We are seeking a reliable and hardworking Field Support Agent to provide on-site support across various work locations throughout northern Maine, from Portland up to the Canadian border. This role is... ideal for someone who enjoys working outdoors, is comfortable performing physical labor, and can adapt to changing weather and environmental conditions.The Field Support Agent will travel to assigned worksites, assist with field activities, document site conditions, and ensure accurate reporting of worksite observations and progress. This position requires extensive walking, working in remote areas, and exposure to a variety of outdoor elements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 22, 2026

Phoenix, AZ

|

Accounting / Finance

|

Contract

|

$18 - $23 (hourly estimate)

{"JobID":555580,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-112.02,"Longitude":33.4,"Distance":null},"State":"Arizona","Zip":"85040","ReferenceID":"PHX-a8a6511c-913a-49cf-9f28-3a2fc3cf5aad","PostedDate":"\/Date(1784763283000)\/","Description":"We are seeking a detail-oriented Payroll Specialist to join our team. This position is primarily remote but requires candidates to be located in Arizona and available to attend occasional onsite meetings and critical payroll events throughout the year.The Payroll Specialist will play a key role in ensuring accurate and timely payroll processing for domestic salaried and hourly employees, maintaining compliance with payroll tax regulations, reconciling payroll records, and supporting year-end reporting activities.Key Responsibilities?Process payroll accurately and on time for domestic salaried and hourly employees.?Reconcile payroll data, including earnings, deductions, garnishments, taxes, and other payroll-related transactions.?Collaborate with internal departments and external partners to support payroll changes and related activities.?Prepare and maintain monthly payroll reports and supporting documentation.?Generate quarterly payroll reports, including Workers\u0027 Compensation and United Way contribution reporting.?Assist employees, auditors, payroll leadership, and other stakeholders with payroll inquiries, research, and issue resolution.?Support year-end payroll processing, including W-2 preparation and tax filing activities.?Maintain payroll records and ensure compliance with company policies and federal, state, and local regulations.?Identify opportunities to improve payroll processes and increase operational efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Payroll Specialist","City":"Phoenix","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?4+ years of payroll processing experience supporting salaried and hourly employees?Strong understanding of payroll taxes, garnishments, deductions, and payroll reconciliation?Experience preparing payroll reports and supporting year-end payroll activities (W-2s)?Basic to intermediate Microsoft Office skills, particularly Excel?Ability to work independently in a remote environment with minimal supervision?Strong attention to detail, accuracy, and organizational skills?High School Diploma or GED","Skills":"?Experience with SAP Payroll (6+ months)?Experience with ADP (6+ months)?Accounting or payroll tax experience?Experience supporting audits and payroll compliance activities?Ability to collaborate effectively with cross-functional teams","Industry":"Accounting / Finance","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a detail-oriented Payroll Specialist to join our team. This position is primarily remote but requires candidates to be located in Arizona and available to attend occasional onsite... meetings and critical payroll events throughout the year.The Payroll Specialist will play a key role in ensuring accurate and timely payroll processing for domestic salaried and hourly employees, maintaining compliance with payroll tax regulations, reconciling payroll records, and supporting year-end reporting activities.Key Responsibilities?Process payroll accurately and on time for domestic salaried and hourly employees.?Reconcile payroll data, including earnings, deductions, garnishments, taxes, and other payroll-related transactions.?Collaborate with internal departments and external partners to support payroll changes and related activities.?Prepare and maintain monthly payroll reports and supporting documentation.?Generate quarterly payroll reports, including Workers' Compensation and United Way contribution reporting.?Assist employees, auditors, payroll leadership, and other stakeholders with payroll inquiries, research, and issue resolution.?Support year-end payroll processing, including W-2 preparation and tax filing activities.?Maintain payroll records and ensure compliance with company policies and federal, state, and local regulations.?Identify opportunities to improve payroll processes and increase operational efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 27, 2026

Philadelphia, PA

|

Desktop Support

|

Contract-to-perm

|

$22 - $28 (hourly estimate)

{"JobID":557106,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-75.16,"Longitude":39.95,"Distance":null},"State":"Pennsylvania","Zip":"19107","ReferenceID":"KPD-440a8d08-4249-4c28-8692-e58f0a3a3fc8","PostedDate":"\/Date(1785188871000)\/","Description":"Our healthcare client is seeking an IT Support Technician to join their Tier 1 support team. This individual will provide a blend of remote helpdesk support and hands-on field support, ensuring end users (including physicians, researchers, clinical staff, and executive leadership) receive timely and effective technical assistance. The ideal candidate will thrive in a fast-paced healthcare environment, possess strong customer service skills, and be comfortable supporting both technical and non-technical users, including C-suite stakeholders. This position is based out of the client\u0027s headquarters in Center City Philadelphia and will split time between ticket queue management, phone support, and onsite field support.?This is a 6-month contract to hire opportunity with extensions, onsite 5 days a week in Center City Philadelphia. Pay range is $24-28/hr.Responsibilities:? Provide Tier 1 and Tier 2 desktop support for end users ? Troubleshoot and resolve hardware, software, network, and application-related issues.? Support physicians, clinical users, researchers, and executive leadership with a high level of professionalism and customer service.? Manage and resolve tickets efficiently while meeting service-level expectations.? Participate in rotating phone support coverage utilizing Zoom Contact Center and other ticketing tools.? Provide onsite support for office visits, walk-ups, workstation deployments, and technical troubleshooting.? Perform imaging, deployment, configuration, and setup of Windows 11 devices, laptops, printers, scanners, and peripherals.? Support asset management activities, including inventory tracking and device lifecycle management.? Assist infrastructure teams with basic server room tasks and \"smart hands\" support.? Troubleshoot network connectivity issues involving LAN/WAN environments and DNS.? Configure and support printers, including IP-address based printer deployments.? Support Apple devices including iPads, kiosks, and handheld devices.? Assist with new hire onboarding, workstation setups, and software installations.? Work closely with Infrastructure, User Administration, and Security teams to streamline support operations across all offices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Support Technician","City":"Philadelphia","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of IT Support, Desktop Support, Helpdesk, or Field Services experiencePrevious experience supporting healthcare environments (hospital, clinic, physician practice, medical office, etc.)Strong customer service and communication skills with the ability to support physicians and executive-level stakeholdersExperience with:Desktop SupportEnd User SupportWindows 10/11Active Directory/User AdministrationDNS troubleshooting and understanding of primary/secondary DNS conceptsEMR/EHR systemsHardware deployments and imagingPrinter and scanner supportLAN/WAN troubleshootingAsset managementComfortable providing both remote helpdesk support and hands-on field support","Skills":"Experience supporting C-suite executivesInfrastructure or server room exposureInformation Security (Infosec) experienceExperience working within large, multi-site enterprise environmentsApple device support experience","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our healthcare client is seeking an IT Support Technician to join their Tier 1 support team. This individual will provide a blend of remote helpdesk support and hands-on field support, ensuring end... users (including physicians, researchers, clinical staff, and executive leadership) receive timely and effective technical assistance. The ideal candidate will thrive in a fast-paced healthcare environment, possess strong customer service skills, and be comfortable supporting both technical and non-technical users, including C-suite stakeholders. This position is based out of the client's headquarters in Center City Philadelphia and will split time between ticket queue management, phone support, and onsite field support.?This is a 6-month contract to hire opportunity with extensions, onsite 5 days a week in Center City Philadelphia. Pay range is $24-28/hr.Responsibilities:? Provide Tier 1 and Tier 2 desktop support for end users ? Troubleshoot and resolve hardware, software, network, and application-related issues.? Support physicians, clinical users, researchers, and executive leadership with a high level of professionalism and customer service.? Manage and resolve tickets efficiently while meeting service-level expectations.? Participate in rotating phone support coverage utilizing Zoom Contact Center and other ticketing tools.? Provide onsite support for office visits, walk-ups, workstation deployments, and technical troubleshooting.? Perform imaging, deployment, configuration, and setup of Windows 11 devices, laptops, printers, scanners, and peripherals.? Support asset management activities, including inventory tracking and device lifecycle management.? Assist infrastructure teams with basic server room tasks and "smart hands" support.? Troubleshoot network connectivity issues involving LAN/WAN environments and DNS.? Configure and support printers, including IP-address based printer deployments.? Support Apple devices including iPads, kiosks, and handheld devices.? Assist with new hire onboarding, workstation setups, and software installations.? Work closely with Infrastructure, User Administration, and Security teams to streamline support operations across all offices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 09, 2026

Atlanta, GA

|

Desktop Support

|

Contract

|

$23 - $29 (hourly estimate)

{"JobID":550381,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.33,"Longitude":33.87,"Distance":null},"State":"Georgia","Zip":"30319","ReferenceID":"NYC-6ad80bf1-4a77-43ad-93f1-882a07a535d1","PostedDate":"\/Date(1783627205000)\/","Description":"Insight Global is looking for a Tier 2 Support Technician l to join a team in Atlanta, GA supporting one of the world\u0027s most notable luxury retail brands. The shift on this role will be Monday-Friday 3pm-12am and will be required to sit onsite five times a week. This person will be joining the Retail Service Desk support team that is responsible for providing remote technical IT support for the boutiques and retail stores. It is imperative that this person has excellent communication skills and personality. *Provide responsive, timely and high-quality support and excellent customer service experience Retail store owners, boutiques, and corporate employees regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication. *Research, resolve, and respond to complex questions received phone calls, emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:oMicrosoft Office 365 Support, Password Resets, etc.oPOS Systems, Ticket Printers, Zebra Printers, local network printers. oRFID scan guns and understanding of sonar inventory process. oWindows 10; PC Laptop, Desktop and Mobile Device support (iPads, iPhones)oMS Office Productivity Suite functional supportoCollaboration tools including but not limited to Zoom, Teams, WebEx etc. oRemote support toolsets exposure. *Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers. *Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions. *Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar. *Participate in team projects that enhance the quality or efficiency of Service Desk service. *Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Support Technician (Mon-Fri 10AM to 7PM)","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*5+ years of experience as a desktop support technician *Proven expertise with positive customer service skills and communication skills *Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 *Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk *Demonstrated support of enterprise environments, including:oHands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsoHands-on and/or remote Break / Fix support of POS Systems (retail environment), Ticket printers, Zebra Printers, and local network printers.oSupport of RFID / RED technology, handheld scanners, and sonar inventory devices with full understanding on how this technology works. oSupport of Microsoft Windows 10 Operating SystemoSupport of MS O365 provisioned accountsoSupport of mobile devices such as iPads, iPhones, Surface Devices, etc.oPassword Reset, Account Unlock, etc.oSupport of MacBook devices and MacOSoSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.oUse of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust, etc.","Skills":"*Prior experience working within a retail support environment including front and back store support, is a strong plus. *Knowledge of applications, personal operating systems and/or languages preferred. *Bachelor of Science in a technical discipline or equivalent experience in related industry also preferred.","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":29.0000,"SalaryLow":23.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Tier 2 Support Technician l to join a team in Atlanta, GA supporting one of the world's most notable luxury retail brands. The shift on this role will be... Monday-Friday 3pm-12am and will be required to sit onsite five times a week. This person will be joining the Retail Service Desk support team that is responsible for providing remote technical IT support for the boutiques and retail stores. It is imperative that this person has excellent communication skills and personality. *Provide responsive, timely and high-quality support and excellent customer service experience Retail store owners, boutiques, and corporate employees regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication. *Research, resolve, and respond to complex questions received phone calls, emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:oMicrosoft Office 365 Support, Password Resets, etc.oPOS Systems, Ticket Printers, Zebra Printers, local network printers. oRFID scan guns and understanding of sonar inventory process. oWindows 10; PC Laptop, Desktop and Mobile Device support (iPads, iPhones)oMS Office Productivity Suite functional supportoCollaboration tools including but not limited to Zoom, Teams, WebEx etc. oRemote support toolsets exposure. *Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers. *Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions. *Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar. *Participate in team projects that enhance the quality or efficiency of Service Desk service. *Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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