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Jun 27, 2025

Mayfield Heights, OH

|

Managerial / Professional

|

Perm

|

$200k - $250k (estimate)

{"JobID":426630,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-81.67,"Longitude":41.47,"Distance":null},"State":"Ohio","Zip":"44124","ReferenceID":"CLV-dcfa5380-b2d6-41f1-952f-dc7c2134b847","PostedDate":"\/Date(1751046848000)\/","Description":"Insight Global is seeking a Director of IT Vendor Management to work at one of our top fortune 250 company. This person is going to be responsible for a large enterprise company with 400+ million in IT spend. This person will be supporting the sourcing, contract execution, budget planning and vendor performance management. Examples of IT contracts could be for new technology, renewals, hardware, implementation partners, etc., that this individual will be responsible for negotiating and closing. The team member will have frequent interactions with Legal, Supply Chain, Cyber Security and Digital \u0026 IT finance teams. This will be supporting a global team and must understand guidelines in different countries. This role is anywhere between 180-250K salary.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director of Vendor Management","City":"Mayfield Heights","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s Degree?10+ years of IT Contracts experienceoWork Orders, SOWs, Master Service Agreements ?Strong experience managing and negotiating IT contracts for new technology, renewals, hardware, etc. ?Experience working in a global enterprise environment. oUnderstanding of standards such as GDPR, etc. ?In-depth understanding of legal terms, conditions, and an ability to converse with lawyers.","Skills":"?Experience improving reporting processes to help drive decisions. ?Manufacturing industry background","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":250000.0000,"SalaryLow":200000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Director of IT Vendor Management to work at one of our top fortune 250 company. This person is going to be responsible for a large enterprise company with 400+ million in... IT spend. This person will be supporting the sourcing, contract execution, budget planning and vendor performance management. Examples of IT contracts could be for new technology, renewals, hardware, implementation partners, etc., that this individual will be responsible for negotiating and closing. The team member will have frequent interactions with Legal, Supply Chain, Cyber Security and Digital & IT finance teams. This will be supporting a global team and must understand guidelines in different countries. This role is anywhere between 180-250K salary.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 19, 2025

Cypress, CA

|

Engineering (Non IT)

|

Perm

|

$83k - $106k (estimate)

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A client of Insight Global is looking to hire a Commissioning specialist to join their team in the Southern California region. This person will be responsible for commissioning all of their newly... integrated rooms and making sure that all of the integrated systems are functioning. This person will be responsible for connecting to all of the equipment, making sure everything is loaded, tested and fully documented. This person will also train the end customer on their newly integrated systems to make sure they are able to utilize them properly.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 08, 2025

Dearborn, MI

|

IT (DNU)

|

Perm

|

$34k - $71k (estimate)

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We are seeking an Agile Release Train Coach who will work closely with multiple teams over 3?9 month cycles to accelerate agile maturity and improve delivery efficiency. Their focus will be on... training, process improvement, and leveraging data and tools?especially Jira?to identify scalable, self-sufficient practices. They will run workshops, create custom training content, and pull insights from team dynamics and delivery metrics. About 70% of their time will be spent directly with teams, while the remaining 30% will involve synthesizing learnings to develop reusable frameworks and strategies. This role is not technical but is centered on optimizing how teams collaborate to deliver customer value from ideation to production.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jul 28, 2025

Alpharetta, GA

|

Project Manager

|

Perm

|

$60k - $85k (estimate)

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Our client is looking for a self-motivated, highly experienced Senior Infrastructure Delivery Manager to join their team to manage the operations of the IT Infrastructure international projects. They... will be responsible for the planning of implementation and management of all things IT Infrastructure including hardware, operating systems, backup/storage, network, cloud, and devops. This person will be interfacing with both internal team members and external customers. The Infrastructure Delivery Manager is the 1st point of contact between Scientific Games and the Customer regarding IT Solutions. This individual will meet with the specialists of each department to gather the requirements and processes to execute on each project by designing IT Infrastructure solutions with consideration of the overall architecture.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 27, 2023

Saint Louis, MO

|

Engineering (Non IT)

|

Contract,Perm Possible

|

$46 - $58 (hourly estimate)

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In this role, you will get along with the customer to support the management of customer expectations and support customer adoption by demonstrating the complete Siemens Delivery framework.You will establish the technical integrity of the solution and ensure it remains aligned to requirements and value delivery throughout project to achieve customer value. Your leadership will also provide direction for process design, integration and change activities either internally or at customer sites and leverage relevant templates in the leadership of project solutions while also curating standard methodologies and templates. This role will primarily work under self-management and will determine solutions, methods and procedures on assignments/projects. Lastly, you will be asked to participate in the Architecture Community of Practice, promoting adoption within projects, and ensuring that knowledge and lessons learned are shared across project/program boundaries. Responsibilities:Understand and demonstrate how Siemens solutions will alter and integrate with customers\u0027 initiatives, business drivers, value and impactAnalyze and translate business requirements into an architectural blueprint that outlines solutions that integrate across applications, systems and platforms to achieve business objectivesBring to bear industry standard methodologies and templates for the Siemens PLM Software solution delivered to provide customer valueLead the application of Solution Definition and Solution Enablement elements DI Deployment Framework on projectsProvide accurate and timely information to project management team collaborating on reporting project status, issues, risks and benefitsEstablish, build and maintain effective relationships with internal or external customers technical peers and build new relationships through networking within the customer and other involved parties to support effective deliverySet and lead customers\u0027 expectations, demonstrating thought leadership to effectively influence key contacts and recommend solutionsIn conjunction with the senior project leadership and account team, apply customer management methods to support successful adoption of a viable DI solutionBe responsible for validation activities, including any required prototyping, with the customer to verify if the outstanding templated solution applies to the customers\u0027 environment, rationalize and defend selected solution to the customer explaining why and how this solution will deliver the highest value to their businessOutline process changes that will need to occur and assist the customer drive Organizational Change.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Secret Cleared Solutions Architect","City":"Saint Louis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1. 5+ years of experience working in depth with Teamcenter \u0026 Opcenter platforms 2. Experience being client facing, and able to provide in depth solutions for CAD, Teamcenter, Opcenter platforms, data migration 3. Secret Clearance Active 4. Local to or willing to travel to St Louis 5 days a week","Skills":"","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.7000,"SalaryLow":46.1600,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As part of a Professional Services team, you will work efficiently alongside Consultants, Architects, Project Managers, and other internal & external interfaces to ensure that the customer succeeds... in their objectives. This position requires excellent interpersonal skills, leadership skills, process improvement skills as well as configuration and implementation skills. As an Architect resource, you will be responsible for the translation of business requirements into specific process aligned designs for the Siemens DI Software solution-based on standard methodologies in the subject area. In this role, you will get along with the customer to support the management of customer expectations and support customer adoption by demonstrating the complete Siemens Delivery framework.You will establish the technical integrity of the solution and ensure it remains aligned to requirements and value delivery throughout project to achieve customer value. Your leadership will also provide direction for process design, integration and change activities either internally or at customer sites and leverage relevant templates in the leadership of project solutions while also curating standard methodologies and templates. This role will primarily work under self-management and will determine solutions, methods and procedures on assignments/projects. Lastly, you will be asked to participate in the Architecture Community of Practice, promoting adoption within projects, and ensuring that knowledge and lessons learned are shared across project/program boundaries. Responsibilities:Understand and demonstrate how Siemens solutions will alter and integrate with customers' initiatives, business drivers, value and impactAnalyze and translate business requirements into an architectural blueprint that outlines solutions that integrate across applications, systems and platforms to achieve business objectivesBring to bear industry standard methodologies and templates for the Siemens PLM Software solution delivered to provide customer valueLead the application of Solution Definition and Solution Enablement elements DI Deployment Framework on projectsProvide accurate and timely information to project management team collaborating on reporting project status, issues, risks and benefitsEstablish, build and maintain effective relationships with internal or external customers technical peers and build new relationships through networking within the customer and other involved parties to support effective deliverySet and lead customers' expectations, demonstrating thought leadership to effectively influence key contacts and recommend solutionsIn conjunction with the senior project leadership and account team, apply customer management methods to support successful adoption of a viable DI solutionBe responsible for validation activities, including any required prototyping, with the customer to verify if the outstanding templated solution applies to the customers' environment, rationalize and defend selected solution to the customer explaining why and how this solution will deliver the highest value to their businessOutline process changes that will need to occur and assist the customer drive Organizational Change.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 20, 2025

Santa Clara, CA

|

IT (DNU)

|

Contract,Perm Possible

|

$63 - $79 (hourly estimate)

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Insight Global is looking for a talented Data Center System Admin to sit onsite with one of our largest tech clients in the Bay Area. Responsibilities:? Manage and maintain the infrastructure,... including servers, network devices, storage systems, and virtualization platforms.? Install, configure, and troubleshoot operating systems, software applications, and hardware components.? Implement and maintain security measures to protect the company's data and systems from cyber threats and vulnerabilities.? Monitor system performance and reliability, identifying and resolving issues in a proactive manner to minimize downtime and ensure optimal performance.? Plan and execute system upgrades, migrations, and patch management activities, adhering to best practices and minimizing disruptions to business operations.? Collaborate with cross-functional teams to support business initiatives, providing technical expertise and guidance for projects.? Develop and maintain documentation, including system configurations, procedures, and policies, to ensure effective knowledge transfer and compliance with regulatory requirements.? Provide technical support and assistance to end-users, resolving issues in a timely and efficient manner to ensure productivity and user satisfaction.? Participate in on-call rotation and respond to system emergencies outside of regular business hours as needed.This role can pay between $70-78/hour depending on years of experience and skillset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 25, 2025

Abilene, TX

|

IT (DNU)

|

Perm

|

$130k - $155k (estimate)

{"JobID":436881,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-99.73,"Longitude":32.45,"Distance":null},"State":"Texas","Zip":"79601","ReferenceID":"AUS-f9e758e6-b54e-4afc-9b8d-a4931b1bf422","PostedDate":"\/Date(1756120295000)\/","Description":"The Data Center Build Engineering Team is responsible for designing and constructing physical data center infrastructure to support cloud services across various global regions. This role requires deep expertise in Layer 1 networking, data center facilities (including power and cooling systems), structured cabling solutions, and vendor management. Ideal candidates will have a proven track record in building or supporting low-voltage infrastructure within physical data centers. As a Data Center Build Engineer, you will collaborate closely with internal development teams and external vendors to build, maintain, and continuously improve cloud infrastructure. This position is perfect for someone who thrives on innovation and is passionate about driving excellence in the cloud space.Key Responsibilities:? Lead implementation and support for new and existing data center builds? Manage onsite vendors to ensure timely infrastructure delivery? Develop and maintain documentation for cabling and build standards? Review Bill Of Materials and define project scope for vendor quoting and selection? Design and deploy structured cabling solutions for new builds and expansions? Oversee multiple concurrent projects with a focus on scalable, repeatable outcomes? Collaborate with Program Management and stakeholders to meet project milestones? Conduct vendor bidding, selection, and quarterly business reviews? Troubleshoot connectivity issues across cabling infrastructure, including patch panels and cordsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Center Build Engineer","City":"Abilene","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Proven experience in vendor management including RFI/RFQ/RFP development and on-site coordination of cabling installations? Extensive experience with Layer 1 physical cabling and troubleshooting connections? Experience planning and installing data center white space infrastructure, including racks, cabling, power, and cooling systems? Strong understanding of network cabling, fiber optic types, and transceiver ? Extensive experience in designing and deploying end-to-end physical cabling systems within data center environments, including structured cabling, pathway design, and infrastructure layout? Experience using fiber optic test equipment, including VFL, power meter, and OTDR? Thorough understanding of Cat 5, Cat 6, and OM1?OS2 fiber optic cabling systemsKnowledge of critical electrical and mechanical infrastructure in data center and colocation environments","Skills":"","Industry":"IT (DNU)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":155000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Data Center Build Engineering Team is responsible for designing and constructing physical data center infrastructure to support cloud services across various global regions. This role requires... deep expertise in Layer 1 networking, data center facilities (including power and cooling systems), structured cabling solutions, and vendor management. Ideal candidates will have a proven track record in building or supporting low-voltage infrastructure within physical data centers. As a Data Center Build Engineer, you will collaborate closely with internal development teams and external vendors to build, maintain, and continuously improve cloud infrastructure. This position is perfect for someone who thrives on innovation and is passionate about driving excellence in the cloud space.Key Responsibilities:? Lead implementation and support for new and existing data center builds? Manage onsite vendors to ensure timely infrastructure delivery? Develop and maintain documentation for cabling and build standards? Review Bill Of Materials and define project scope for vendor quoting and selection? Design and deploy structured cabling solutions for new builds and expansions? Oversee multiple concurrent projects with a focus on scalable, repeatable outcomes? Collaborate with Program Management and stakeholders to meet project milestones? Conduct vendor bidding, selection, and quarterly business reviews? Troubleshoot connectivity issues across cabling infrastructure, including patch panels and cordsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 27, 2025

Durham, NC

|

Managerial / Professional

|

Contract-to-perm

|

$50 - $62 (hourly estimate)

{"JobID":438087,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-78.91,"Longitude":35.98,"Distance":null},"State":"North Carolina","Zip":"27701","ReferenceID":"RAL-926aa9e3-a9b7-4bfb-afbb-8a0ec11e6dc5","PostedDate":"\/Date(1756307126000)\/","Description":"The purpose of this position is to provide strategic leadership and oversight of client-facing IT support functions, ensuring high-quality, consistent service delivery aligned with organizational goals. The Client Experience Manager will drive the adoption of best practices, emerging technologies, and AI-enabled solutions to improve client-facing service quality, operational efficiency, and user satisfaction. This position works under general supervision and exercises independent judgment in developing methods and approaches to service delivery. ESSENTIAL FUNCTIONS: The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.?Champions the transformation of the County?s IT support functions by leveraging automation, AI-powered solutions, and modern service management platforms to improve efficiency, responsiveness, and user experience.?Evaluates and continuously improves IT service management processes (e.g., incident, request, knowledge, and problem management) using industry frameworks such as ITIL, and drives adoption of service excellence models tailored to evolving business needs.?Defines and enforces SLAs, KPIs, and operational metrics across all support functions. Regularly analyzes and reports performance data to leadership, using insights to guide improvements in service quality, responsiveness, and team accountability.?Establishes client-focused service delivery practices by engaging departments, capturing feedback, and proactively aligning support services with County business priorities. Leads initiatives to simplify client interfaces, streamline intake channels, and enhance self-service adoption.?Provides strategic direction and mentorship to a diverse technical support team, ensuring continuous training, professional development, and alignment with emerging technologies and support trends. Models a culture of collaboration, inclusion, and technical excellence.?Coordinates planning and deployment of new or upgraded service management tools, ensuring adequate training, documentation, and change readiness across the support organization.?Develops staffing models, shift schedules, and resourcing plans that support 24/7 availability expectations, while balancing workloads across support tiers and functional areas to ensure service continuity.?Ensures compliance with internal policies, data protection standards, and County governance protocols. Recommends and enforces operational procedures that promote consistency, reliability, and risk mitigation across all end-user support services.?Partners with IT leadership, project managers, cybersecurity, and application teams to ensure seamless delivery of IT services that align with broader technology modernization efforts and strategic objectives.?Performs related work as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Customer Experience Manager","City":"Durham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree in information technology, business administration, or related discipline.?7+ years of progressive leadership experience in IT service management, end-user support, or enterprise IT operations, including 5+ years in a senior or strategic leadership capacity.?5+ years of experience directly managing Service Desk and/or Network Operations Center (NOC) functions, with a proven track record of leading high-performing, multi-tiered support teams (onsite and remote).","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The purpose of this position is to provide strategic leadership and oversight of client-facing IT support functions, ensuring high-quality, consistent service delivery aligned with organizational... goals. The Client Experience Manager will drive the adoption of best practices, emerging technologies, and AI-enabled solutions to improve client-facing service quality, operational efficiency, and user satisfaction. This position works under general supervision and exercises independent judgment in developing methods and approaches to service delivery. ESSENTIAL FUNCTIONS: The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.?Champions the transformation of the County?s IT support functions by leveraging automation, AI-powered solutions, and modern service management platforms to improve efficiency, responsiveness, and user experience.?Evaluates and continuously improves IT service management processes (e.g., incident, request, knowledge, and problem management) using industry frameworks such as ITIL, and drives adoption of service excellence models tailored to evolving business needs.?Defines and enforces SLAs, KPIs, and operational metrics across all support functions. Regularly analyzes and reports performance data to leadership, using insights to guide improvements in service quality, responsiveness, and team accountability.?Establishes client-focused service delivery practices by engaging departments, capturing feedback, and proactively aligning support services with County business priorities. Leads initiatives to simplify client interfaces, streamline intake channels, and enhance self-service adoption.?Provides strategic direction and mentorship to a diverse technical support team, ensuring continuous training, professional development, and alignment with emerging technologies and support trends. Models a culture of collaboration, inclusion, and technical excellence.?Coordinates planning and deployment of new or upgraded service management tools, ensuring adequate training, documentation, and change readiness across the support organization.?Develops staffing models, shift schedules, and resourcing plans that support 24/7 availability expectations, while balancing workloads across support tiers and functional areas to ensure service continuity.?Ensures compliance with internal policies, data protection standards, and County governance protocols. Recommends and enforces operational procedures that promote consistency, reliability, and risk mitigation across all end-user support services.?Partners with IT leadership, project managers, cybersecurity, and application teams to ensure seamless delivery of IT services that align with broader technology modernization efforts and strategic objectives.?Performs related work as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 12, 2025

Dhs, VA

|

Engineering (Non IT)

|

Contract-to-perm

|

$50 - $62 (hourly estimate)

{"JobID":402196,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.048,"Longitude":38.8807272727273,"Distance":null},"State":"Virginia","Zip":"20598","ReferenceID":"DC0-762243","PostedDate":"\/Date(1739348051000)\/","Description":"This person will be overseeing mainly scheduling, cost, and budget n a TSA baggage project in a new concourse at Dulles Airport.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Project Controls","City":"Dhs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"10 years experience in project controls field in aviation/manufacturing/large facility/campus environment Experience with scheduling, budgeting, cost estimation, contract issues, contract compliance - Bachelor\u0027s Degree in Finance, Management, Construction, Quantity Surveying or a related field, however years\u0027 experience can make up for it - Clean background + ability to obtain public trust clearance - Ability to pass a drug test","Skills":"Aviation experience Baggage handling experience","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This person will be overseeing mainly scheduling, cost, and budget n a TSA baggage project in a new concourse at Dulles Airport.We are a company committed to creating inclusive environments where... people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 22, 2025

Warren, MI

|

Engineering (Non IT)

|

Contract

|

$27 - $34 (hourly estimate)

{"JobID":436717,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.02,"Longitude":42.49,"Distance":null},"State":"Michigan","Zip":"48093","ReferenceID":"MIC-c8d67bd1-1875-4fee-a75b-cb7c9399338d","PostedDate":"\/Date(1755887559000)\/","Description":"Insight Global is looking for a Manufacturing Engineer in Warren, Michigan traveling to any company locations. The Manufacturing Engineer will be working in plant support, your responsibilities will be of a technical nature with decisions made within the limits of general practices, policies, and standards. Your work will involve complex manufacturing problems including the need to root cause and follow issues to resolve. The Manufacturing Engineer will be working with engineers \u0026 suppliers through the entire engineering, build, \u0026 integration portion, they will then follow the tools to the plant to get them up and running!Responsibilities: ?Direct the design, development, and/or improvement of manufacturing processes for assigned area?Analyze and implement product or machinery designs for the best method for manufacturing processes?Propose and evaluate the processes for equipment in assigned area?Provide direction to small group of technical employees?Evaluate or monitor expenditures for processes and/or equipment?Interpret product math data and specifications to develop tools and equipment necessary to support the manufacturing process?Propose and evaluate process, tool, and equipment designs?Review and approve tool designs, release tools to build source, and oversee tool build \u0026 installation as required to meet business needs?Develop and oversee production of build process documentation to be used on the shop floor?Interact with design and product engineering activities to determine manufacturing feasibility of product designs?Provide technical direction to support personnel, maintenance, and tool design \u0026 build suppliers?Occasional oversight of other engineers or engineering support personnel to accomplish specific departmental and project objectives as necessaryCompensation:$30/hr to $35/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Manufacturing Engineer","City":"Warren","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelors Degree in Manufacturing Engineering -- can be in Mechanical, Electrical, Industrial, Advanced Manufacturing as long as they want to be in Manufacturing?5+ years of experience in manufacturing/process manufacturing ? body shop, BIW experience ?MS Office (MS Forms, Sharepoint) -- presenting and managing in it","Skills":"?CAD/AutoCAD/NX/Teamcenter?Issue resolution, root cause analysis, issue tracking, or risk mitigation experience?Plant safety knowledge?Lock out/tag out experience","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.0000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Manufacturing Engineer in Warren, Michigan traveling to any company locations. The Manufacturing Engineer will be working in plant support, your responsibilities will... be of a technical nature with decisions made within the limits of general practices, policies, and standards. Your work will involve complex manufacturing problems including the need to root cause and follow issues to resolve. The Manufacturing Engineer will be working with engineers & suppliers through the entire engineering, build, & integration portion, they will then follow the tools to the plant to get them up and running!Responsibilities: ?Direct the design, development, and/or improvement of manufacturing processes for assigned area?Analyze and implement product or machinery designs for the best method for manufacturing processes?Propose and evaluate the processes for equipment in assigned area?Provide direction to small group of technical employees?Evaluate or monitor expenditures for processes and/or equipment?Interpret product math data and specifications to develop tools and equipment necessary to support the manufacturing process?Propose and evaluate process, tool, and equipment designs?Review and approve tool designs, release tools to build source, and oversee tool build & installation as required to meet business needs?Develop and oversee production of build process documentation to be used on the shop floor?Interact with design and product engineering activities to determine manufacturing feasibility of product designs?Provide technical direction to support personnel, maintenance, and tool design & build suppliers?Occasional oversight of other engineers or engineering support personnel to accomplish specific departmental and project objectives as necessaryCompensation:$30/hr to $35/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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