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Day to day:Our client is looking for an IT Business Analysis Manager to manage a team of 6 Business Analysts within the Digital Strategy and Services team. This is a hybrid remote/in office position,... More coming to the office in Chicago, IL 2 days a week. The day to day of the IT Business Analysis Manager will manage business analysts to ensure optimal performance and adherence to business and functional requirements governance and best practices. This person will work with IT leadership and business analysts to develop, apply business and functional requirements governance and best practices, and deliver technology solutions to support business objectives. This role will engage project stakeholders while ensuring the requirements are clearly identified and documented to keep the project on track for completion. The perfect candidate will have expert level experience in all business analysis capabilities to be able to mentor, motivate, train, and implement core processes/practices to the BA team. Responsibilities: Business/Functional Governance Management *Define and manage business and functional requirements governance and best practices by partnering with IT leadership and IT business analysts. *Recognize and identify potential areas where existing business and functional requirements policies and procedures require change to lead collaboration with peers to establish and improve standard business and functional requirements practices. *Resolve issues and mitigate risks associated with gathering of business and functional requirements. *Establish and maintain ongoing collaborative meetings refining governance in response to business/technology opportunities or changes. *Lead Center of Excellence for the creation and publishing of consistency, standardized templates, and artifacts for our business analyst practice.Staff Management *Manage business analyst personnel while optimizing allocation-based skills, experience and/or interest when possible. *Identify opportunities and execute a plan to facilitate knowledge transfer within the team and successfully cross train resources whenever possible. *Evaluate project and staff performance to make recommendations for staff development. Execute performance management for the business analyst team, including setting goals and objectives.Internal Collaboration *Collaborate with business and technology partners. *Direct and drive successful business relationships with key internal partners and significant external partners. *Own key client relationships with a focus on exemplary customer service and service delivery. User Acceptance Testing *Define and lead creation of user acceptance test cases for strategic projects as required. *Transform business and functional requirements into traceability matrix to develop comprehensive user acceptance test cases. *Facilitate user acceptance testing training with key business stakeholders as required. *Analyze and validate user acceptance test plans do not replicate unit, system and/or regression testing. *Provide standard processes and tools for collecting user acceptance feedback which can be effectively leveraged by project managers, software engineers and other project stakeholders as required.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Partner closely with hiring managers to understand staffing needs across the IDS (Information & Digital Systems) organization and develop targeted recruitment strategies to support a high-growth,... More fast-moving environment.Manage full-cycle recruiting for primarily IDS roles (approximately 60%), including cybersecurity engineers, front-end developers, back-end developers, and other technical positions, as well as select non-technical corporate roles as needed. Responsibilities include job posting, proactive sourcing, screening, interviewing, and offer negotiation.Build and maintain a strong pipeline of qualified technical talent through proactive sourcing, networking, market research, and ongoing engagement, with a strong emphasis on roles experiencing high volume and frequent movement within the IDS organization.Conduct initial screening interviews to assess both technical alignment and cultural fit and coordinate interview schedules with hiring teams to ensure an efficient and positive process.Serve as a trusted advisor to hiring managers by providing insights on talent availability, market trends, and competitive hiring strategies within the IT and cybersecurity space.Ensure a positive candidate experience through timely, clear communication and consistent follow-up throughout the recruiting lifecycle.Maintain accurate and up-to-date candidate and requisition records in the applicant tracking system (ATS).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT & Cybersecurity Audit Manager supports the Internal Audit function by assessing the effectiveness of IT general controls and cybersecurity controls across the organization. This role partners... More closely with IT, Finance, and business leaders to evaluate risk, ensure compliance, and strengthen the company?s cybersecurity posture, governance, and risk management framework.Key Responsibilities- Execute risk-based IT and cybersecurity audits, including ITGCs, SOX, and operational audits- Perform global IT and information security risk assessments, including risk and control matrices- Develop and support the annual, risk-based IT & cybersecurity audit plan- Lead audit planning, scoping, execution, and reporting for IT and cybersecurity engagements- Evaluate the design and operating effectiveness of IT and security controls- Conduct system, infrastructure, and application audits to ensure security and compliance- Prepare and present audit reports, including findings, risk ratings, and remediation recommendations- Track audit findings, validate corrective actions, and escalate unresolved issues as needed- Partner with management on process improvements and risk mitigation strategies- Support data privacy, cybersecurity, vulnerability, and penetration testing initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large chemical manufacturing client of Insight Global is seeking an IT Helpdesk Technician to join their team in Plaquemine, LA. This person will be responsible for providing timely delivery of... More quality technician support services for all internal customers. This includes setting up all new hire equipment and required software (20%), break-fix of computers and their components, installing software manually, assisting with password resets and connection to scanners/monitors/phones, and moving equipment to and from various locations onsite. This role will require travel to other sites, typically planned 2 weeks in advance. The established pay rate for this role is $25-27/hr, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead, coach, and grow software engineers and system analysts; run 1:1s, performance reviews, hiring, and succession planning.Manage the development team responsible for a 20-year-old core legacy... More application that drives referral/order routing.Oversee roadmap execution to phase out the legacy app and migrate to modern technologies (modern .NET, Vue.js, cloud, Python where applicable).Run Agile ceremonies, oversee sprint planning, ensure resource alignment with QA/BA/DevOps.Partner closely with Cloud Engineering, Infrastructure, Network, and other app dev teams.Act as SME for domain area when interacting with product owners and stakeholders.Oversee design, development, and delivery of large-scale or complex software efforts.Define KPIs, monitor production systems, conduct RCA reviews, and improve operational processes.Create project staffing plans, communicate risks and milestones, and ensure alignment with IT strategy.Lead technology reviews, present architecture documents, and guide solution design sessions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Provide white-glove desktop and technology support to office users, primarily senior executives and leadership, including support for office technology and meeting rooms. Deliver friendly,... More professional, and efficient assistance aligned with Accor Global Support Services (GSS) standards, while collaborating with the Accor support team and the Director of IT Service Management for Accor Americas on infrastructure support (Wi-Fi, admin networks) and small IT projects. Manage new hire onboarding and offboarding, including equipment provisioning and user access, maintain an accurate inventory of all office technology assets, and log and resolve all requests in ServiceNow in accordance with established SLAs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is partnering with a local Jacksonville provider of IT consulting. We are committed to delivering exceptional service and innovative solutions to our clients. We are currently seeking... More a skilled Technician Support Engineer with a strong focus on networking to join our dynamic team. We are currently open to candidates with strong technical L2 or L3 support experience. Our Technician Support Specialists are instrumental in assisting TBS clients in resolving issues related to PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers, and networking infrastructures. We are seeking a candidate who will thrive in our dynamic, fast-paced company. This individual will join a dedicated team responsible for supporting the IT environment of over 250 local small and mid-sized businesses in Northeast Florida.What you'll be doing:?Support Microsoft Windows desktop technologies?Support Apple MacOS desktop technologies?Support Apple and Android Mobile Devices?Software installation, configuration, and troubleshooting?Troubleshoot and repair Windows and Mac workstations?Advanced Windows Server Active Directory tasks?Azure Active Directory Management Support, including Intune?Advanced Email Management Tasks?On-Site workstation & networking equipment hardware installation?Setup and configure enterprise-level networking equipment configurations?Monitor network performance and resolve ISP issues?Windows server administration tasks?New client user add/change/remove?Manage and configure business application support and client-side application support?Respond to support tickets and alertsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to hire an IT Asset Management Specialist for one of our clients in Cleveland, OH. This is a high-impact role supporting a large-scale device deployment initiative that will... More expand the organization's managed asset portfolio to over 6,000 devices, including laptops and iPads across multiple business units,Key Responsibilities: ?Manage the full lifecycle of IT assets including procurement, deployment, tracking, and decommissioning across a fleet of 6,000+ devices?Oversee and execute a large-scale rollout of laptops and iPads to field managers and corporate users?Maintain accurate and up-to-date asset records within the organization's ITSM platform (Jira)?Coordinate the integration and tracking of newly acquired assets from a recently onboarded business unit?Collaborate with IT leadership and cross-functional teams to ensure asset deployment timelines are met?Develop and maintain asset management documentation, policies, and standard operating procedures?Monitor device inventory levels and proactively identify gaps, discrepancies, or equipment needs?Support ongoing device management activities post-deployment, ensuring all assets remain properly tracked and accounted forWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to add a Program Manager to our client's team in the St Louis, MO area. This individual will be responsible for program management as well as some light people management... More duties. Daily, this person will be responsible for defining and reporting program roadmap, status, development issues and success metrics, idnetifying and monitoring areas of risk., coordinating the projects and their interdependencies, managing and utilizing resources across projects and continuously seeking opportunities to improve cost, performance and schedule. This person must manage stakeholder engagement and satisfaction, maintain awareness of trends, business conditions and internal process and practices impacting component projects or overall program. This role is 4 days on site 1 remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large manufacturing company is seeking a Project Manager to join their growing team. This person will be responsible for 3-6 projects at a time varying on the complexity and size of the projects.... More This person should be able to hit the ground running and be able to manage the projects with minimal guidance. We are looking for someone who has strong communication skills and the ability to speak with senior leadership stakeholders to understand the projects and propose solutions when necessary. This person will be building relationships and interacting with stakeholders on a daily basis. This person will coordinate and oversee the design, development, and implementation of technical projects. They are responsible for ensuring that project objectives are met within an established timeline, budget, and quality standards. They manage resources, plan tasks, track progress, and communicate milestones and results. This position requires a strong understanding of technical project management best practices and the ability to motivate and lead project teams. This is a hybrid opportunity with an onsite expectation of 1x a week in Wilmington, DE.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less