Job Search Results for it
Jun 27, 2023
Saint Louis, MO
|
Engineering (Non IT)
|
Contract,Perm Possible
|
$46 - $58 (hourly estimate)
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In this role, you will get along with the customer to support the management of customer expectations and support customer adoption by demonstrating the complete Siemens Delivery framework.You will establish the technical integrity of the solution and ensure it remains aligned to requirements and value delivery throughout project to achieve customer value. Your leadership will also provide direction for process design, integration and change activities either internally or at customer sites and leverage relevant templates in the leadership of project solutions while also curating standard methodologies and templates. This role will primarily work under self-management and will determine solutions, methods and procedures on assignments/projects. Lastly, you will be asked to participate in the Architecture Community of Practice, promoting adoption within projects, and ensuring that knowledge and lessons learned are shared across project/program boundaries. Responsibilities:Understand and demonstrate how Siemens solutions will alter and integrate with customers\u0027 initiatives, business drivers, value and impactAnalyze and translate business requirements into an architectural blueprint that outlines solutions that integrate across applications, systems and platforms to achieve business objectivesBring to bear industry standard methodologies and templates for the Siemens PLM Software solution delivered to provide customer valueLead the application of Solution Definition and Solution Enablement elements DI Deployment Framework on projectsProvide accurate and timely information to project management team collaborating on reporting project status, issues, risks and benefitsEstablish, build and maintain effective relationships with internal or external customers technical peers and build new relationships through networking within the customer and other involved parties to support effective deliverySet and lead customers\u0027 expectations, demonstrating thought leadership to effectively influence key contacts and recommend solutionsIn conjunction with the senior project leadership and account team, apply customer management methods to support successful adoption of a viable DI solutionBe responsible for validation activities, including any required prototyping, with the customer to verify if the outstanding templated solution applies to the customers\u0027 environment, rationalize and defend selected solution to the customer explaining why and how this solution will deliver the highest value to their businessOutline process changes that will need to occur and assist the customer drive Organizational Change.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Secret Cleared Solutions Architect","City":"Saint Louis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1. 5+ years of experience working in depth with Teamcenter \u0026 Opcenter platforms 2. Experience being client facing, and able to provide in depth solutions for CAD, Teamcenter, Opcenter platforms, data migration 3. Secret Clearance Active 4. Local to or willing to travel to St Louis 5 days a week","Skills":"","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.7000,"SalaryLow":46.1600,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
As part of a Professional Services team, you will work efficiently alongside Consultants, Architects, Project Managers, and other internal & external interfaces to ensure that the customer succeeds... in their objectives. This position requires excellent interpersonal skills, leadership skills, process improvement skills as well as configuration and implementation skills. As an Architect resource, you will be responsible for the translation of business requirements into specific process aligned designs for the Siemens DI Software solution-based on standard methodologies in the subject area. In this role, you will get along with the customer to support the management of customer expectations and support customer adoption by demonstrating the complete Siemens Delivery framework.You will establish the technical integrity of the solution and ensure it remains aligned to requirements and value delivery throughout project to achieve customer value. Your leadership will also provide direction for process design, integration and change activities either internally or at customer sites and leverage relevant templates in the leadership of project solutions while also curating standard methodologies and templates. This role will primarily work under self-management and will determine solutions, methods and procedures on assignments/projects. Lastly, you will be asked to participate in the Architecture Community of Practice, promoting adoption within projects, and ensuring that knowledge and lessons learned are shared across project/program boundaries. Responsibilities:Understand and demonstrate how Siemens solutions will alter and integrate with customers' initiatives, business drivers, value and impactAnalyze and translate business requirements into an architectural blueprint that outlines solutions that integrate across applications, systems and platforms to achieve business objectivesBring to bear industry standard methodologies and templates for the Siemens PLM Software solution delivered to provide customer valueLead the application of Solution Definition and Solution Enablement elements DI Deployment Framework on projectsProvide accurate and timely information to project management team collaborating on reporting project status, issues, risks and benefitsEstablish, build and maintain effective relationships with internal or external customers technical peers and build new relationships through networking within the customer and other involved parties to support effective deliverySet and lead customers' expectations, demonstrating thought leadership to effectively influence key contacts and recommend solutionsIn conjunction with the senior project leadership and account team, apply customer management methods to support successful adoption of a viable DI solutionBe responsible for validation activities, including any required prototyping, with the customer to verify if the outstanding templated solution applies to the customers' environment, rationalize and defend selected solution to the customer explaining why and how this solution will deliver the highest value to their businessOutline process changes that will need to occur and assist the customer drive Organizational Change.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 20, 2025
Santa Clara, CA
|
IT (DNU)
|
Contract,Perm Possible
|
$63 - $79 (hourly estimate)
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Insight Global is looking for a talented Data Center System Admin to sit onsite with one of our largest tech clients in the Bay Area. Responsibilities:? Manage and maintain the infrastructure,... including servers, network devices, storage systems, and virtualization platforms.? Install, configure, and troubleshoot operating systems, software applications, and hardware components.? Implement and maintain security measures to protect the company's data and systems from cyber threats and vulnerabilities.? Monitor system performance and reliability, identifying and resolving issues in a proactive manner to minimize downtime and ensure optimal performance.? Plan and execute system upgrades, migrations, and patch management activities, adhering to best practices and minimizing disruptions to business operations.? Collaborate with cross-functional teams to support business initiatives, providing technical expertise and guidance for projects.? Develop and maintain documentation, including system configurations, procedures, and policies, to ensure effective knowledge transfer and compliance with regulatory requirements.? Provide technical support and assistance to end-users, resolving issues in a timely and efficient manner to ensure productivity and user satisfaction.? Participate in on-call rotation and respond to system emergencies outside of regular business hours as needed.This role can pay between $70-78/hour depending on years of experience and skillset.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 25, 2025
Abilene, TX
|
IT (DNU)
|
Perm
|
$130k - $155k (estimate)
{"JobID":436881,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-99.73,"Longitude":32.45,"Distance":null},"State":"Texas","Zip":"79601","ReferenceID":"AUS-f9e758e6-b54e-4afc-9b8d-a4931b1bf422","PostedDate":"\/Date(1756120295000)\/","Description":"The Data Center Build Engineering Team is responsible for designing and constructing physical data center infrastructure to support cloud services across various global regions. This role requires deep expertise in Layer 1 networking, data center facilities (including power and cooling systems), structured cabling solutions, and vendor management. Ideal candidates will have a proven track record in building or supporting low-voltage infrastructure within physical data centers. As a Data Center Build Engineer, you will collaborate closely with internal development teams and external vendors to build, maintain, and continuously improve cloud infrastructure. This position is perfect for someone who thrives on innovation and is passionate about driving excellence in the cloud space.Key Responsibilities:? Lead implementation and support for new and existing data center builds? Manage onsite vendors to ensure timely infrastructure delivery? Develop and maintain documentation for cabling and build standards? Review Bill Of Materials and define project scope for vendor quoting and selection? Design and deploy structured cabling solutions for new builds and expansions? Oversee multiple concurrent projects with a focus on scalable, repeatable outcomes? Collaborate with Program Management and stakeholders to meet project milestones? Conduct vendor bidding, selection, and quarterly business reviews? Troubleshoot connectivity issues across cabling infrastructure, including patch panels and cordsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Center Build Engineer","City":"Abilene","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Proven experience in vendor management including RFI/RFQ/RFP development and on-site coordination of cabling installations? Extensive experience with Layer 1 physical cabling and troubleshooting connections? Experience planning and installing data center white space infrastructure, including racks, cabling, power, and cooling systems? Strong understanding of network cabling, fiber optic types, and transceiver ? Extensive experience in designing and deploying end-to-end physical cabling systems within data center environments, including structured cabling, pathway design, and infrastructure layout? Experience using fiber optic test equipment, including VFL, power meter, and OTDR? Thorough understanding of Cat 5, Cat 6, and OM1?OS2 fiber optic cabling systemsKnowledge of critical electrical and mechanical infrastructure in data center and colocation environments","Skills":"","Industry":"IT (DNU)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":155000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Data Center Build Engineering Team is responsible for designing and constructing physical data center infrastructure to support cloud services across various global regions. This role requires... deep expertise in Layer 1 networking, data center facilities (including power and cooling systems), structured cabling solutions, and vendor management. Ideal candidates will have a proven track record in building or supporting low-voltage infrastructure within physical data centers. As a Data Center Build Engineer, you will collaborate closely with internal development teams and external vendors to build, maintain, and continuously improve cloud infrastructure. This position is perfect for someone who thrives on innovation and is passionate about driving excellence in the cloud space.Key Responsibilities:? Lead implementation and support for new and existing data center builds? Manage onsite vendors to ensure timely infrastructure delivery? Develop and maintain documentation for cabling and build standards? Review Bill Of Materials and define project scope for vendor quoting and selection? Design and deploy structured cabling solutions for new builds and expansions? Oversee multiple concurrent projects with a focus on scalable, repeatable outcomes? Collaborate with Program Management and stakeholders to meet project milestones? Conduct vendor bidding, selection, and quarterly business reviews? Troubleshoot connectivity issues across cabling infrastructure, including patch panels and cordsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 28, 2025
Alpharetta, GA
|
Project Manager
|
Perm
|
$60k - $85k (estimate)
{"JobID":432747,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-84.27,"Longitude":34.06,"Distance":null},"State":"Georgia","Zip":"30004","ReferenceID":"ATL-eb6c78c6-2c5f-4b6d-95c1-c85e9c8b5006","PostedDate":"\/Date(1753732484000)\/","Description":"Our client is looking for a self-motivated, highly experienced Senior Infrastructure Delivery Manager to join their team to manage the operations of the IT Infrastructure international projects. They will be responsible for the planning of implementation and management of all things IT Infrastructure including hardware, operating systems, backup/storage, network, cloud, and devops. This person will be interfacing with both internal team members and external customers. The Infrastructure Delivery Manager is the 1st point of contact between Scientific Games and the Customer regarding IT Solutions. This individual will meet with the specialists of each department to gather the requirements and processes to execute on each project by designing IT Infrastructure solutions with consideration of the overall architecture.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Infrastructure Delivery Manager","City":"Alpharetta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must haves:3+ professional years\u0027 experience with the following: *Delivering IT Infrastructure Solutions *Internal and external customer facing * Gathering requirements * Designing solutions *Presenting to stakeholders *Managing operations of project implementation or IT Project Management * At the global level, or large implementation for startups *Willing to travelSoft skill must haves: *Fluency in English is required *Open and solution and customer-oriented mindset, outstanding communication skills *Teamwork, readiness and reliability * Willingness to travel to office occasionally if required","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85000.0000,"SalaryLow":60000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Our client is looking for a self-motivated, highly experienced Senior Infrastructure Delivery Manager to join their team to manage the operations of the IT Infrastructure international projects. They... will be responsible for the planning of implementation and management of all things IT Infrastructure including hardware, operating systems, backup/storage, network, cloud, and devops. This person will be interfacing with both internal team members and external customers. The Infrastructure Delivery Manager is the 1st point of contact between Scientific Games and the Customer regarding IT Solutions. This individual will meet with the specialists of each department to gather the requirements and processes to execute on each project by designing IT Infrastructure solutions with consideration of the overall architecture.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 13, 2025
Norfolk, VA
|
Project Manager
|
Contract
|
$45 - $56 (hourly estimate)
{"JobID":434469,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-76.2747272727273,"Longitude":36.843,"Distance":null},"State":"Virginia","Zip":"23502","ReferenceID":"RIC-802043","PostedDate":"\/Date(1755072994000)\/","Description":"-Plan, initiate, and manage projects surrounding claims processing, health plan/ health insurance experience -Serve as liaison between business, PMO\u0027s and technical aspects of projects. -Plan project stages and assess business implications for each stage. -Monitor progress to assure deadlines, standards, and cost targets are met. -Manage team detailed project activities for IT-PMO projects, while the IT PMO runs the project. -Manage all project management details for small projects.-Pay rate between $50-70/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Project Manager","City":"Norfolk","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-4+ years of experience as a project manager with some IT or analysis background -General understanding of IT terminology -Must Have experience managing more than 1 project at once -Health Plan or Health insurance experience is required, specifically knowledge of claims processing -Strong communication and ability to motivate key players -Understanding of the Software Development Life Cycle/ IT -Service deployment or integration/implementation experience with Healthcare or health plan systems and/or applications -Bachelor\u0027s degree","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":56.0000,"SalaryLow":44.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
-Plan, initiate, and manage projects surrounding claims processing, health plan/ health insurance experience -Serve as liaison between business, PMO's and technical aspects of projects. -Plan project... stages and assess business implications for each stage. -Monitor progress to assure deadlines, standards, and cost targets are met. -Manage team detailed project activities for IT-PMO projects, while the IT PMO runs the project. -Manage all project management details for small projects.-Pay rate between $50-70/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 27, 2025
Durham, NC
|
Managerial / Professional
|
Contract-to-perm
|
$50 - $62 (hourly estimate)
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Management may assign additional functions related to the type of work of the class as necessary.?Champions the transformation of the County?s IT support functions by leveraging automation, AI-powered solutions, and modern service management platforms to improve efficiency, responsiveness, and user experience.?Evaluates and continuously improves IT service management processes (e.g., incident, request, knowledge, and problem management) using industry frameworks such as ITIL, and drives adoption of service excellence models tailored to evolving business needs.?Defines and enforces SLAs, KPIs, and operational metrics across all support functions. Regularly analyzes and reports performance data to leadership, using insights to guide improvements in service quality, responsiveness, and team accountability.?Establishes client-focused service delivery practices by engaging departments, capturing feedback, and proactively aligning support services with County business priorities. Leads initiatives to simplify client interfaces, streamline intake channels, and enhance self-service adoption.?Provides strategic direction and mentorship to a diverse technical support team, ensuring continuous training, professional development, and alignment with emerging technologies and support trends. Models a culture of collaboration, inclusion, and technical excellence.?Coordinates planning and deployment of new or upgraded service management tools, ensuring adequate training, documentation, and change readiness across the support organization.?Develops staffing models, shift schedules, and resourcing plans that support 24/7 availability expectations, while balancing workloads across support tiers and functional areas to ensure service continuity.?Ensures compliance with internal policies, data protection standards, and County governance protocols. Recommends and enforces operational procedures that promote consistency, reliability, and risk mitigation across all end-user support services.?Partners with IT leadership, project managers, cybersecurity, and application teams to ensure seamless delivery of IT services that align with broader technology modernization efforts and strategic objectives.?Performs related work as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Customer Experience Manager","City":"Durham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree in information technology, business administration, or related discipline.?7+ years of progressive leadership experience in IT service management, end-user support, or enterprise IT operations, including 5+ years in a senior or strategic leadership capacity.?5+ years of experience directly managing Service Desk and/or Network Operations Center (NOC) functions, with a proven track record of leading high-performing, multi-tiered support teams (onsite and remote).","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The purpose of this position is to provide strategic leadership and oversight of client-facing IT support functions, ensuring high-quality, consistent service delivery aligned with organizational... goals. The Client Experience Manager will drive the adoption of best practices, emerging technologies, and AI-enabled solutions to improve client-facing service quality, operational efficiency, and user satisfaction. This position works under general supervision and exercises independent judgment in developing methods and approaches to service delivery. ESSENTIAL FUNCTIONS: The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.?Champions the transformation of the County?s IT support functions by leveraging automation, AI-powered solutions, and modern service management platforms to improve efficiency, responsiveness, and user experience.?Evaluates and continuously improves IT service management processes (e.g., incident, request, knowledge, and problem management) using industry frameworks such as ITIL, and drives adoption of service excellence models tailored to evolving business needs.?Defines and enforces SLAs, KPIs, and operational metrics across all support functions. Regularly analyzes and reports performance data to leadership, using insights to guide improvements in service quality, responsiveness, and team accountability.?Establishes client-focused service delivery practices by engaging departments, capturing feedback, and proactively aligning support services with County business priorities. Leads initiatives to simplify client interfaces, streamline intake channels, and enhance self-service adoption.?Provides strategic direction and mentorship to a diverse technical support team, ensuring continuous training, professional development, and alignment with emerging technologies and support trends. Models a culture of collaboration, inclusion, and technical excellence.?Coordinates planning and deployment of new or upgraded service management tools, ensuring adequate training, documentation, and change readiness across the support organization.?Develops staffing models, shift schedules, and resourcing plans that support 24/7 availability expectations, while balancing workloads across support tiers and functional areas to ensure service continuity.?Ensures compliance with internal policies, data protection standards, and County governance protocols. Recommends and enforces operational procedures that promote consistency, reliability, and risk mitigation across all end-user support services.?Partners with IT leadership, project managers, cybersecurity, and application teams to ensure seamless delivery of IT services that align with broader technology modernization efforts and strategic objectives.?Performs related work as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 15, 2025
Youngsville, NC
|
Engineering (Non IT)
|
Perm
|
$70k - $95k (estimate)
{"JobID":430741,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-78.47,"Longitude":36.02,"Distance":null},"State":"North Carolina","Zip":"27596","ReferenceID":"RAL-82ff3000-c33c-4e59-b00b-8f7793fcae63","PostedDate":"\/Date(1752614075000)\/","Description":"Accountable for being articulate in the systems provided and supported by IIS, Inc. Responsible for providing pre and post-sales support to sales and technical staff on electronic systems. Must have ability to effectively communicate with internal and external customers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sales Engineer","City":"Youngsville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Degree or equivalent experience (3-5 years)5 years if they do not have a degree.Experience:Physical security projectsCCTV, intrusion detection, card access, audio (intercom systems)Genetec, Axis, Brivo, Feenics, Bosch, Honeywell, Extron LenelS2.Experience designingExperience dealing with complex customersDirectly customer facing (need to have strong customer service skills/sales aptitude)","Skills":"","Industry":"Engineering (Non IT)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":95000.0000,"SalaryLow":70000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Accountable for being articulate in the systems provided and supported by IIS, Inc. Responsible for providing pre and post-sales support to sales and technical staff on electronic systems. Must have... ability to effectively communicate with internal and external customers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 12, 2025
Scarborough, ON
|
Engineering (Non IT)
|
Perm
|
$140k - $175k (estimate)
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This is a strategic leadership opportunity to shape the future of infrastructure and operations for a major player in the grocery industry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director of Construction (T\u0026T Supermarket)","City":"Scarborough","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Day to Day: ? Lead the Engineering practice for the organization and manage day-to-day operation of the Engineering department? Develop and implement new construction and development plans across North America, addressing evolving business and operational needs? Supervise the engineering, design, and construction of new facilities, as well as manage plans for repurposing and retrofitting existing spaces in North America? Collaborate with Regional Project Managers and various internal and external stakeholders to ensure project designs adhere to accepted standards and codes? Champion the development of policies and procedures related to landlord and tenant matters for construction and Repair \u0026 Maintenance projects as needed? Ensure construction schedules, milestones, costs, and other deliverables are executed within the approved timeline? Partner closely with relevant stakeholders, consultants, general contractors, and government authorities in the development, design, and analysis of project drawings or complete remodel projects? Provide high-level direction and oversight to day-to-day operations of Repair \u0026 Maintenance Managers, overseeing repairs, maintenance, renovation, and remodeling projects of various scales in North AmericaServe as the key liaison with their parent company, addressing important issues related to various construction or development projectsRequirements: ? Bachelor?s degree in architecture, engineering, or related fields.? Minimum of 20 years of work experience in building engineering and/or the construction industry preferably with experience in the design of supermarkets or retail development? 10-15 years of managerial experience in general construction industry is mandatory? Deep practical engineering knowledge with a proven track record in timely project delivery, project management, cost control, and ensuring customer satisfaction? Significant experience in strategic facilities and construction planning, capital construction management, real estate development, and/or asset management for a large, multi-site organization? Familiar with Canadian regulations and legal compliance? Ability to manage multiple projects simultaneously and interpret blueprints and other technical documents? Demonstrated strong leadership and supervisory experience, ability to lead by example, delegate appropriately, manage, motivate, and execute commendation and disciplinary actions? Experience in a demanding, fast-paced, or retail environment will be an asset? Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Project Management)? Strong written and verbal communication skills in English; ability to communicate in Chinese (Cantonese and/or Mandarin) is an asset? Possession of a valid driver?s license with the ability to travel as required","Skills":"","Industry":"Engineering (Non IT)","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":175000.0000,"SalaryLow":140000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Director of Construction to join one of Canada?s leading grocery retailers. Reporting to the Senior Director of Engineering & Design, this role will lead and oversee the... Engineering Department across North America. The Director will be responsible for driving all construction initiatives related to new store development, while also managing ongoing maintenance for a diverse portfolio of facilities?including retail locations, food production centers, warehouses, and corporate support hubs. This is a strategic leadership opportunity to shape the future of infrastructure and operations for a major player in the grocery industry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 14, 2025
Santa Clara, CA
|
Engineering (Non IT)
|
Contract,Perm Possible
|
$70 - $87 (hourly estimate)
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Insight Global is looking for a test and triage engineer to support new features development for one of our largest tech clients in the Bay Area. Core job responsibilities:?Develop testing scenarios... and procedures to comprehensively assess engineering solutions ?Triage test data on a technical level and be the bridge with engineering for root causing issues?Provide reliable and consistent judgment of product quality from the perspective of end user based on evidence collected ?Work with operation team to arrange logistics for testing?Report product issues in a timely and structured manner using issue management system (JIRA)This role can pay between $85-$87/hour depending on years of experience and skillset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 20, 2025
Tallapoosa, GA
|
Engineering (Non IT)
|
Perm
|
$80k - $95k (estimate)
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This position will be part of the xEV Drive Unit team for Electric Vehicle products and will be responsible for providing Metrology support externally to customers and suppliers and internally to the... plant manufacturing teams for both New Product Introduction and Mass Production activity. The Metrology Staff Associate is responsible for performing high-precision dimensional inspections of automotive components using Coordinate Measuring Machines (CMMs) and other metrology equipment. This role ensures compliance with engineering specifications, industry standards, and customer requirements, supporting product quality and process capability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.