Job Search Results for healthcare it

Senior Technical Business Analyst

A Higher Education Client of Insight Global is seeking a Senior Technical Business Analyst to support the release management phase of a major Data Enablement initiative focused on standardized... More metrics and BI dashboards. This role will be responsible for ensuring a smooth transition from development to production by engaging end-users, addressing concerns, and improving confidence in the new metrics. Key responsibilities include facilitating communication between BI developers, subject matter experts, and end-users; managing customer feedback and issue resolution; and enhancing documentation to clearly explain business rules, logic, and data sources. The position will also involve coordinating training, supporting change management, and setting the foundation for long-term maintenance and support structures. The ideal candidate will have strong experience in business analysis and project coordination within data or BI environments, excellent communication skills, and the ability to work collaboratively across technical and business teams to deliver high-quality outcomes.We are looking for a detail-oriented, organized individual with excellent problem solving skills. This position is a remote 6 month contract role with possibility of extensions, and can pay between $50-$60/hour with medical benefits and 401k options offered on contract. If interested, please apply!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Genesys Business Analyst

The Genesys Business Analyst will support enhancements to the existing Genesys platform as well as implementations for de novo clinics and newly acquired entities transitioning onto Genesys. This... More role will bridge business, operations, and technical teams to translate contact center requirements into clear, actionable specifications that enable predictable delivery across voice, IVR, routing, CTI, and API integrations. Key Responsibilities:? Gather and document business and operational requirements for Genesys enhancements and new implementations ? Support discovery and current state assessments for de novo launches and telephony migrations ? Translate requirements into detailed user stories, process flows, and acceptance criteria ? Document IVR call flows, routing strategies, queue configurations, CTI behavior, and integration touchpoints ? Partner with Product Owners, architects, and developers across onshore and offshore teams ? Support system integration testing and user acceptance testing by clarifying requirements and validating outcomes ? Assist in cutover planning, deployment readiness, and hypercare support Maintain traceability across requirements, design, and delivered functionalityPay Range: $40-$50/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Business Intelligence Analyst

A Higher Education Client of Insight Global is seeking a Business Intelligence Analyst to support a strategic data enablement initiative aimed at enhancing analytics capabilities and driving... More data-informed decision-making. This role will focus on refining and expanding interactive dashboards, developing proof-of-concept solutions, and gathering stakeholder feedback to guide iterative improvements. This BI Analyst will collaborate closely with business users, BI developers, and project managers to define requirements for future data needs and ensure the successful delivery of high-quality dashboards and reports. Key responsibilities include troubleshooting and resolving technical and data issues, improving documentation, managing change, and facilitating training to promote adoption and usability. Additionally, this individual will assist in documenting and redesigning business processes to align with long-term goals of building a robust data warehouse and analytics framework. Strong communication and coordination skills are essential, as this position plays a critical role in engaging stakeholders and establishing sustainable support structures for ongoing success.We are looking for a detail-oriented, organized individual with excellent problem solving skills. This position is a 6 month contract role with possibility of extensions, and can pay between $40-$50/hour with medical benefits and 401k options offered on contract. If interested, please apply!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Labeling SME

We are seeking a data labeling SME. The Data Labeling Subject Matter Expert will be responsible for overseeing and ensuring the accuracy and quality of data labeling processes. This role requires a... More deep understanding of HIPPA, PII, and data annotation techniques, tools, and best practices. The targeted pay range is $50-65/hour.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Genesys Scrum Master

The Scrum Master will support ongoing enhancements to the existing enterprise Genesys platform. This onshore role is responsible for driving disciplined Agile execution across voice, IVR, routing,... More CTI, and API integration updates, ensuring predictable delivery, strong team velocity, and minimal disruption to production operations. The Scrum Master will partner closely with the Product Owner, Business Analyst, QA, and engineering teams across a blended onshore and offshore model. Key Responsibilities:? Facilitate Agile ceremonies including sprint planning, daily stand ups, backlog refinement, sprint reviews, and retrospectives ? Drive delivery of enhancements to IVR flows, routing strategies, queues, CTI integrations, and API connections ? Remove impediments and proactively manage risks impacting release timelines ? Ensure clear alignment between product backlog priorities and engineering execution ? Track sprint metrics including velocity, burn down, and defect trends to ensure predictable delivery ? Coordinate release planning and support production deployment readiness ? Promote continuous improvement and Agile best practices across the team ? Partner with QA and support teams to ensure smooth transition into production and post release stabilizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

INTL - Level 1.5 Support

A large pharmaceutical client is looking for a level 1.5 Veeva Support team member to join their team. This role provides comprehensive technical support and system management across multiple... More regulatory and document management platforms. Responsibilities include end-to-end support (L1?L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates with BOT development teams to deliver Veeva RIM API endpoints for automation and integration, and contributes to configuring the Veeva RIM Trainings module within the eLMS Quality Suite to ensure streamlined compliance tracking. Acting as the technical point of contact for PleaseReview (both standalone and Veeva-integrated), the role manages user access, configuration, performance optimization, and license administration. Additional duties include setup and maintenance of ISI Toolbox, lifecycle management of Lorenz docuBridge (including user provisioning and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring Word Templates for regulatory workflows, installing and troubleshooting iLovePDF and other document processing tools for high-volume submissions, and managing ServiceNow Request and Incident tickets to ensure timely resolution of customer escalations. This is a remote opportunity working EST hours in LATAM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Tech Lead, App Dev

We are seeking a hands-on Tech Lead Developer who can translate high-level business and technical solutions into actionable development work. This role blends technical leadership, Scrum Master, and... More light Product Management responsibilities, and requires a strong developer background to ensure high-quality, scalable solutions.The Tech Lead will guide a development team operating in a gated Agile and Waterfall framework, while executing development work in 2?3 week sprints, partnering closely with QA and stakeholders to deliver reliable outcomes.Key Responsibilities? Translate high-level architectural and business solutions into detailed technical designs and development plans? Act as a technical Scrum Master and delivery lead, ensuring development practices align with sprint goals and milestones? Provide hands-on technical leadership, with deep understanding of the codebase to guide design decisions and resolve complex issues? Lead and influence development solutions, ensuring best practices in performance, scalability, and maintainability? Organize and manage the development team?s workload, including: ? Defining milestones and delivery checkpoints? Creating and refining user stories, features, and epics? Breaking down epics into executable development tasks? Collaborate closely with QA to ensure quality standards, test coverage, and smooth handoffs between development and testing? Coordinate development efforts within a gated Waterfall delivery model, while driving execution through agile 2?3 week development sprints? Serve as a technical bridge between engineering, QA, and project stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior GenAI Engineer - Remote LATAM

One of our large retail companies is seeking a Senior GenAI Engineer to contribute to their IVR project. In this role, you?ll design and build cutting-edge AI chat systems powered by large language... More models and multi-agent orchestration frameworks. You?ll work closely with product, engineering, and architecture teams to develop scalable, secure, and intelligent conversational experiences. Your day will include coding, architecting agent workflows, mentoring peers, driving technical strategy, and ensuring systems meet regulatory and performance standards - all while staying ahead of the curve in GenAI advancements.This position can sit fully remote. $20-$28/hour Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Sr. Salesforce Architect - Health Cloud

The Salesforce Senior Architect serves as a strategic solution leader responsible for defining and driving enterprise Salesforce architectures across Health Cloud, Service Cloud, Experience Cloud,... More and related platforms. This role leads the design of scalable, secure, and innovative Salesforce solutions that integrate seamlessly with AWS services, EHR systems, and enterprise data ecosystems.Partnering with executive stakeholders, business leaders, developers, and solution teams, the Senior Architect translates complex business objectives into a cohesive Salesforce platform strategy. This position can support telework up to 90% with 10% travel as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Test Customer Success Manager

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring... More long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company's SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less