Job Search Results for healthcare it

Genesys Scrum Master

The Scrum Master will support ongoing enhancements to the existing enterprise Genesys platform. This onshore role is responsible for driving disciplined Agile execution across voice, IVR, routing,... More CTI, and API integration updates, ensuring predictable delivery, strong team velocity, and minimal disruption to production operations. The Scrum Master will partner closely with the Product Owner, Business Analyst, QA, and engineering teams across a blended onshore and offshore model. Key Responsibilities:? Facilitate Agile ceremonies including sprint planning, daily stand ups, backlog refinement, sprint reviews, and retrospectives ? Drive delivery of enhancements to IVR flows, routing strategies, queues, CTI integrations, and API connections ? Remove impediments and proactively manage risks impacting release timelines ? Ensure clear alignment between product backlog priorities and engineering execution ? Track sprint metrics including velocity, burn down, and defect trends to ensure predictable delivery ? Coordinate release planning and support production deployment readiness ? Promote continuous improvement and Agile best practices across the team ? Partner with QA and support teams to ensure smooth transition into production and post release stabilizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

INTL - Level 1.5 Support

A large pharmaceutical client is looking for a level 1.5 Veeva Support team member to join their team. This role provides comprehensive technical support and system management across multiple... More regulatory and document management platforms. Responsibilities include end-to-end support (L1?L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates with BOT development teams to deliver Veeva RIM API endpoints for automation and integration, and contributes to configuring the Veeva RIM Trainings module within the eLMS Quality Suite to ensure streamlined compliance tracking. Acting as the technical point of contact for PleaseReview (both standalone and Veeva-integrated), the role manages user access, configuration, performance optimization, and license administration. Additional duties include setup and maintenance of ISI Toolbox, lifecycle management of Lorenz docuBridge (including user provisioning and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring Word Templates for regulatory workflows, installing and troubleshooting iLovePDF and other document processing tools for high-volume submissions, and managing ServiceNow Request and Incident tickets to ensure timely resolution of customer escalations. This is a remote opportunity working EST hours in LATAM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Tech Lead, App Dev

We are seeking a hands-on Tech Lead Developer who can translate high-level business and technical solutions into actionable development work. This role blends technical leadership, Scrum Master, and... More light Product Management responsibilities, and requires a strong developer background to ensure high-quality, scalable solutions.The Tech Lead will guide a development team operating in a gated Agile and Waterfall framework, while executing development work in 2?3 week sprints, partnering closely with QA and stakeholders to deliver reliable outcomes.Key Responsibilities? Translate high-level architectural and business solutions into detailed technical designs and development plans? Act as a technical Scrum Master and delivery lead, ensuring development practices align with sprint goals and milestones? Provide hands-on technical leadership, with deep understanding of the codebase to guide design decisions and resolve complex issues? Lead and influence development solutions, ensuring best practices in performance, scalability, and maintainability? Organize and manage the development team?s workload, including: ? Defining milestones and delivery checkpoints? Creating and refining user stories, features, and epics? Breaking down epics into executable development tasks? Collaborate closely with QA to ensure quality standards, test coverage, and smooth handoffs between development and testing? Coordinate development efforts within a gated Waterfall delivery model, while driving execution through agile 2?3 week development sprints? Serve as a technical bridge between engineering, QA, and project stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior GenAI Engineer - Remote LATAM

One of our large retail companies is seeking a Senior GenAI Engineer to contribute to their IVR project. In this role, you?ll design and build cutting-edge AI chat systems powered by large language... More models and multi-agent orchestration frameworks. You?ll work closely with product, engineering, and architecture teams to develop scalable, secure, and intelligent conversational experiences. Your day will include coding, architecting agent workflows, mentoring peers, driving technical strategy, and ensuring systems meet regulatory and performance standards - all while staying ahead of the curve in GenAI advancements.This position can sit fully remote. $20-$28/hour Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Sr. Salesforce Architect - Health Cloud

The Salesforce Senior Architect serves as a strategic solution leader responsible for defining and driving enterprise Salesforce architectures across Health Cloud, Service Cloud, Experience Cloud,... More and related platforms. This role leads the design of scalable, secure, and innovative Salesforce solutions that integrate seamlessly with AWS services, EHR systems, and enterprise data ecosystems.Partnering with executive stakeholders, business leaders, developers, and solution teams, the Senior Architect translates complex business objectives into a cohesive Salesforce platform strategy. This position can support telework up to 90% with 10% travel as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Test Customer Success Manager

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring... More long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company's SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Member Support Representative- Remote (PST)

Insight Global is seeking a Remote Member Support Representative for a client that is one of the largest telehealth networks of registered dietitians in the country. The goal of this client is to... More help people transform their lives by making meaningful changes to their eating habits and lifestyle meeting with a Registered Dietitian virtually. As a member of their support team, you will play a crucial role in this mission. You will be at the front lines, working directly with members who call in to help them reschedule appointments, answer their questions, and create an unforgettable experience that empowers them to take control of their health. Every conversation you have will be a chance to make a real difference in someone's life, and to inspire them to embrace the transformative power of food as medicine. You are the first point of support that most people will have, so your ability to connect with people is crucial. This is a phone support role, but being able to effectively communicate via email/chat in a clear and concise way with leadership and external members is required. Training will be Monday-Friday from 7:00AM-3:00PM PST the first four weeks. The shift after training will be one of the below:1) Monday-Friday from 8:30AM-5:00PM PST. 2) Sunday-Wednesday + Saturday (off Thursday and Friday) from 8:30AM-5:00PM PST. The main responsibilities include:? Answer inbound calls from members and address any support questions they have? Handle 60-70 tickets per day ? Reschedule and schedule appointments for members when requested on the call? "Upsell" by scheduling packages of visits while members are on the phone? Accept calls from Registered Dietitians at the end of their appointments to assist the member they just met with in setting up their next appointment? Assist Registered Dietitians with scheduling and rescheduling members as needed? Address any questions or concerns that members may have about tele-nutritionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Solutions Analyst - Data

The Technical Solutions Analyst is a pivotal member of our Data Engineering team, collaborating closely with Product, Engineering, and Business stakeholders. You will lead the process of eliciting,... More analyzing, and validating business requirements, translating them into meticulous technical specifications and user stories for implementation by our Data Engineering team. This role thrives in a fast-paced environment, requires a continuous learning mindset, and demands autonomy. Occasional after-hours support may be necessary.Position Responsibilities:?Apply deep technical expertise to translate business needs into precise data engineering specifications.?Collaborate with Technical Product Owners, Product Managers, Data Engineering, and Business Stakeholder teams to ensure solutions meet business and technical requirements. ?Create User Stories, Acceptance Criteria, Data/Process Flow Diagrams, and other detailed Technical Requirements documentation.?Analyze in-house and third-party software solutions to interpret and define needs for integrating new technology into existing systems or deploying new systems independently. ?Maintain comprehensive knowledge of application data and functionality and business workflows within assigned product families.?Participate actively in Agile Engineering ceremonies, including stand-ups, refinement, release planning, demos, and retrospectives.?Lead the triage of incoming production support requests.?Perform other duties or tasks as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior CloudOps Engineer

We are seeking a hands-on Senior CloudOps Engineer to lead the execution of our AWS cloud operations strategy. This role is critical to driving the adoption of modern operational practices across the... More organization. You will architect and implement highly automated, reliable, and cost-efficient systems that support production services, R&D initiatives, and corporate functions. As a strategic technical leader, you?ll collaborate with CloudOps leadership to define roadmaps, mentor engineers, and foster a culture of operational excellence. Your day-to-day will involve building infrastructure as code, designing CI/CD pipelines, automating workflows, enhancing observability, and optimizing cloud spend.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Software Engineer (Angular/.Net)

?Design & build modular Angular UI (components, state management, routing, i18n, a11y) and .NET services (Web API, background workers) with clean architecture.?Implement API first contracts... More (OpenAPI), event models, and integration patterns that support interoperability and reuse.?Apply test first practices (unit, integration, component/e2e) and drive automation coverage; measure and improve code quality.?Enforce secure coding standards and shift left controls (linting, dependency hygiene, SAST/DAST/OSS, SBOM).?Optimize performance (web vitals, bundle size, caching) and reliability (timeouts, retries, circuit breakers) across UI and services.?Instrument observability (metrics, tracing, structured logs) and contribute to error budgets/SLOs with SRE.?Build resilient CI/CD pipelines with quality gates; participate in release planning, readiness, and production cutovers.?Write clear technical documentation: ADRs, API specs, design notes, runbooks, and onboarding guides.?Partner with product, UX, and architecture to decompose features into stories; uphold DoR/DoD and acceptance criteria.?Participate in code/design reviews, provide mentorship, and champion continuous improvement.?Support on prem operations (config, performance profiling, rollout) while contributing to cloud migration (Azure/GCP).?Contribute to security & compliance (data segmentation, privacy, audit readiness, immutable logging).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less