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Insight Global is seeking a detail-oriented and technically skilled Scheduler/Administrator to join a leading client in Plano, TX to support the CA 7 product. This role involves hands-on... More configuration, job scheduling, and system mapping within a mainframe environment. The ideal candidate will have experience with scheduling tools, mainframe operations, and programming languages such as REXX and JCL.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of our large clients is building out a team of Sr. Data Center Technicians / Linux Administrators and/or Systems Administrators. This is a very unique opportunity to gain exposure and experience... More to top notch and new technologies, build 1:1 vendor relationships during troubleshooting with big name organizations, and grow professionally. Our client offers a highly competitive compensation package, relocation assistance and benefits. - Attend the job site during the early phases of construction and relay observations to the engineering team as needed.- Monitor and troubleshoot servers and network infrastructure across our data centers and global locations.- Physically install (rack and stack) networking hardware within the data center.- Oversee warehouse inventory and asset tracking using our internal management system.- Handle labeling and diagnostics for fiber and optical cabling.Install, inspect, and repair power supply cabling and related components.- Set up racks, servers, and switches; including positioning, cabling, powering on, and handing off to the provisioning team for customer deployment.- Respond to and resolve operational tickets within the data center using Jira, supporting cross-functional teams at xAI.- Develop and update documentation for tasks and standard operating procedures.- Receive new hardware and manage the decommissioning process for retired equipment.- Coordinate vendor returns for infrastructure components, both under warranty and out of warranty.- Maintain an organized inventory of spare parts within the data center.- Design and implement network configurations and solutions tailored to our data center environments.- Must have strong Linux skills including:Navigating the system?s directories and filing systemManipulating files in the Linux shellUser permission configurationPackage installation and software management Ability to identify and apply different filesystem typesUsing Linux commands for process managementBasic troubleshooting and debuggingBash or other scriptingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Conversational AI Developer to join an innovative team to design, build, and deploy next-generation Interactive Voice Agents (IVAs) and chatbots using industry-leading... More contact center platforms. He/She will be a key player in automating customer service interactions, driving efficiency, and enhancing the overall customer experience.Key Responsibilities?Design and Development: Design, develop, and maintain conversational flows for voicebots (IVAs) and chatbots primarily within Five9 Studio 7 and Genesys Cloud Developer (Architect) environments.?Conversational AI Logic: Implement sophisticated Natural Language Understanding (NLU) and Natural Language Processing (NLP) models to ensure high accuracy in voicebot and chatbot understanding of customer intent and entities.?System Integration: Integrate conversational agents with backend enterprise systems, databases, and APIs to fulfill customer requests (e.g., account lookups, transactions).?Testing and Optimization: Conduct rigorous testing, performance monitoring, and iterative optimization of bot flows, dialogs, and NLU models to improve containment rates and customer satisfaction.?Documentation: Create and maintain comprehensive documentation for all agent flows, technical configurations, and integration points.?Collaboration: Work closely with business analysts, UX designers, and contact center operations teams to translate business requirements into effective self-service solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a full stack developer to work onsite for one of our client's in the Kansas City area. This role will split time, 50/50 between software development/project planning and... More production support. They will be supporting the development and implementation of technology business applications. This person must be a strong communicator as this role will require them to work with cross functional teams when helping to develop the applications. This person should be a strong full stack engineer with hands on experience coding with .NET, Angular, C# and SQL. There is an on call rotation between the 5 developers that will switch off every week for any issues that may arise over the weekend and would call for maintenance. 80% back end and 20% front end will be the breakdown of this role. Majority of the work will be done on the back end. This person will be supporting the back end API applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are... More creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks, which is dependent on the project scope and role assigned:Application Review ?Sending out invoices to customers?Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate. ?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. ?Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward?Help develop documentation such as job aides, process flow charts, etc. Engineering Review?Work with Distribution Planning to determine how solar installations affect the client?s network, including follow-ups with installers based on the feedback provided by the Distribution Engineers ?Use mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Meter/Variance Review?Work with Metering Engineers, including follow-ups with installers based on the feedback provided by the Engineers?Reviews solar installation plans and check the interconnection method shown by the technical diagrams?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Field Metering Review?Facilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contacts?Submit request for the Field Verification?Communication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as needed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a Customer Program Manager (CPM) to assure our customers' success with our clients products and services fostering long-term, strategic partnerships. The CPM is the primary contact... More for our most important customers, marshalling the client, and 3rd party resources in support of these customers' test challenges and operational efficiency using our equipment. The CPM will establish customer satisfaction standards, institute strategic plans, and monitor progress for schedule performance, cost management, technical excellence, and customer satisfaction. This person will also initiate program corrections as critical deviations are identified. This is a unique opportunity, ideal for a candidate with diverse technical and communication skill sets to oversee & direct a multi-disciplinary group. To have a high impact on success, the candidate must be capable of setting and adjusting priorities rapidly, allocate project resources appropriately and be tactical in creating strategies, as well as building strong customer relationships. We are looking for an energetic, intelligent, and dynamic individual with high integrity to join our team. It is a fast-paced environment so this individual must also be able to handle rapidly changing work assignments.Serve as key customer contact on customer contract performance and support. Define program requirements in terms of product design, systems and process management, project budgets, cost management, resource deployment, technical support, program/project phases, master schedules/project milestones and all other planning activities for program implementation & on-going maintenance.Provide leadership, project management and direction to cross-functional teams supporting customer program requirements focused on customers' use of our equipment.Support customer personnel by directing ATS functional resources to provide on-going assistance and instructions in the deployment and operation of semiconductor test equipment/tools/systems and product applications. Liaison with customers' manufacturing partners in the optimal operation of our equipment.Conduct and facilitate program reviews to assess cost and delivery performance and ensure the achievement of technical goals and contract commitments while keeping within a budget. This may include post-mortem analysis after product or program launch.Present status reports to senior management, including any action recommendations requiring further approvals.Collaborate with procurement, engineering, manufacturing / operations, and quality assurance in overseeing the selection and contract performance of subcontractors providing technology, key product components and engineering services for assigned programs.Salary range is $150,000-$175000. This is an on-site position in Lake Forest, CA.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are looking for an AI Security Engineer to design, implement, and secure our next generation of AI solutions. You will combine hands-on engineering with security and governance expertise to ensure... More safe and compliant AI adoption. You will build and maintain AI guardrails, enforce Agent RBAC and permissions tied to firm roles, and integrate Data Loss Prevention (DLP) pipelines to protect sensitive information from leaking into LLM endpoints. Partnering with cloud, security, and governance teams, you will evaluate AI architectures for bias, drift, and risk, while aligning them with frameworks like NIST AI RMF, EU AI Act, and ISO/IEC 42001. You are equally comfortable developing AI security controls in Python/YAML as they are advising on compliance strategy ? ensuring Fisher Investments leverages AI responsibly, securely, and at scale. You will report to the Team Lead.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Distribution Engineering Supervisor to lead a team of technical designers and engineers in the Lansdale, PA office. This role focuses on supervising the development of... More utility engineering designs, cost estimates, and client communications across projects ranging from 120V to 34.5kV. The Supervisor will rarely manage their own projects, instead overseeing quality control, redlining deliverables, and guiding direct report staff performance through mentoring and technical instruction. Responsibilities include assigning work via Jira, conducting Monday morning planning meetings, and ensuring compliance with client standards, safety codes, and regulatory requirements. The ideal candidate will bring collaboration background with PPL, manage teams of up to six, and embody a seller-doer mentality?engaging with both established and prospective clients to generate new business. Collaboration across substation, transmission, renewable energy, and geospatial disciplines is key, as is the ability to step in for the Distribution Engineering Manager when needed. Pay Rate $85,000-$125,000/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Secret Cleared LAN VoIP Network Specialist II to work onsite at Joint Base Andrews, MD. This position is responsible for providing voice systems maintenance and support for... More the 844th Communication Group (CG). This includes install, configure, administer, manage, maintain/update and provide maintenance and operational support for the Cisco Unified Communications Manager (CUCM) and its components. Must have an understanding of enhanced 911 systems, Defense Information Systems Agency Unified Capabilities Requirements, and Time Division Multiplexing (TDM).Essential Job Functions *Provide Tier 2 and Tier 3 support for Voice systems. *Ensure the entire voice solution complies with all DISA STIGs and AF TCNOs by implementing firmware, software and hardware changes as necessary. *Install, configure, administer, manage, maintain/update and provide maintenance and operations support for the Cisco Unified Communication Manager (CUCM) and its components. *Deliver comprehensive customer IT support to include but not limited to transitioning (i.e., moves, adds and changes), operating, maintaining, restoring, protecting, backups and refreshing CUCM telephony including all associated infrastructure systems, components, and data as well as administration of listed systems and components. *Ensure that all components of the CUCM systems to include but not limited to Servers, Unity Messaging System, Databases, Physical phones, Soft Clients, Operating systems, Gateways, Switches, Routers, Firmware, Software and Hardware are kept updated to meet or exceed all industry standards and are fully functional. *Provide emergency voice LAN troubleshooting assistance within 30 minutes of notification either by phone or in person and troubleshoot and resolve any emergency voice outage within two (2) hours of notification. *Provide routing network troubleshooting and maintenance within the guidelines of the Government's Authorized Service Interruption (ASI) process. *Prepare and maintain project planning documentation, create and maintain LAN/voice network maps/diagrams and presentation material and input all relevant information into network monitoring tools (e.g., Cisco Prime Infrastructure, Solar Winds). *Conducting research and load any applicable software, hardware, or firmware updates to voice equipment and physically and virtually install new equipment. *Use Government provided ticket system to process, log and close out trouble tickets, change requests and work-orders. *Support traditional telephony (time division multiplex switching, Nortel circuit-based switches, ISDN trunking, Channel-Associated Signaling (CAS) trunking, Defense Switched Network (DSN) operations including multi-level precedence and preemption (MLPP) and Post Branch Exchange (PBX) knowledge. *Integrate all relevant voice services including but not limited to conference call hosting capabilities, voicemail, Call Center Capabilities, Emergency 911 services, Dynamic Host Configuration Protocol (DHCP), T-Metrics, voicemail, and DSN access with the CUCM. *Ensure all voice equipment complies with all AF Enterprise CM Policies and listed on all relevant inventories. *Support decommissioning of legacy telephony/Time Division Multiplexing (TDM) technologies and migration to IP-based telephony. *Provide training, as requested.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Serve as a representative of VCSS, primarily in person or on the telephone, displaying courtesy, tact, professionalism and discretion in all interactions with fellow employees and the company?s... More clientele.? Provide front line technical and repair support through effective communication with Varitec Controls and Service Solutions team.? Work as a team with our Operations Team to fulfill customer needs with courtesy and in a timely manner.? Timely response to all customer requests, internal/external.? High Level HVAC Control systems knowledge, troubleshooting, installation, start-up, and commissioning as it is related to mechanical, electrical, and low voltage controls components.? Ability to execute all project field work with little to no supervision/assistance, at a high level of quality, with budgeted time in mind.? Mentoring other Technicians in all facets of Project Execution.? Ability to review Mech plans and controls submittals to detect potential issues with devices, wiring or sequence of operations.? Ability to troubleshoot and modify Controls programming as needed to complete project start-up.? Demonstrated ability to lead customer training sessions for completed projects.? Participate and lead in company training classes as well as personally initiated training to ensure the highest level of knowledge.? Documenting changes and provides information for as-built documentation and proper project billings.? Following all safety standards and attends/completes required safety training. High degree of regard to employee and subcontractor safety always.? Keeping management and project management informed of job progress and any foreseen or possible issues that might arise.? Following and managing processes and procedures in a timely manner, without the need to be reminded; Example: Email, Teams, Trello, Bidtracer, Project Folder Management, labor logs and personal expense submission.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less