Job Search Results for Business Analyst

Insight Global is looking for a Business Analyst to join a leading courier and logistics client located in Mississauga. This is a hybrid role and requires 2-3 days/week on site.Our client is... More undertaking a major transformation of its Online Shipping Channel (E-Ship Online ? ESO) as part of its broader Shipping Channels modernization program. The Senior Business Analyst plays a critical role in enabling this transformation by translating customer, business, and operational needs into clear, actionable requirements that support a unified, API-first, scalable shipping platform across Retail, SMB, Enterprise, and Internal users. This is a senior, delivery-embedded role requiring strong analytical leadership, deep understanding of digital channel transformation, and the ability to work effectively across Product, Architecture, Engineering, QA, Commercial, and Operations teams. Key Responsibilities:Customer & Channel Strategy Enablement - Elicit, analyze, and translate business needs across multiple ESO customer segments (Retail, SOHO, SMB, Enterprise, Internal users) into differentiated workflows, features, and controls 1 2 - Ensure requirements support Purolator?s vision of a single, unified, customer-centric online shipping experience that replaces fragmented legacy channels 3 4 - Balance usability, administrative control, and scalability in solution design to drive adoption and operational efficiency Transformation & Future-State Requirements Leadership - Lead requirements definition for legacy-to-future state transformation, including consolidation of all channels related shipping capabilities - Decompose complex transformation initiatives into clear epics, features, and acceptance criteria aligned to phased delivery and funding models - Define business outcomes (e.g., onboarding efficiency, cost-to-serve reduction, reliability improvements), not just functional requirements 5 API & Integration-Aware Business Analysis - Define business requirements for API-based and integration-driven capabilities, including REST & SOAP APIs, partner integrations, and enterprise workflows - Collaborate closely with Architecture and Engineering teams to ensure business intent is preserved in microservices-based designs - Support transition away from SOAP and file-based integrations toward modern, scalable API models Agile Delivery & POD Engagement - Actively support Scrum-based delivery teams through backlog refinement, sprint planning, reviews, and release readiness activities - Partner with Product Owners to prioritize scope, manage dependencies, and support incremental releases across ESO phases - Participate in daily touchpoints and cross-POD forums to ensure alignment and timely issue resolution Non-Functional & Performance Requirements Ownership -Define and validate non-functional requirements including performance, scalability, resilience, and reliability for high-volume shipping scenarios. -Support UAT, performance testing, and readiness assessments to ensure ESO meets real-world shipping demands -Collaborate with QA and Technology teams to ensure acceptance criteria reflect operational and customer expectations Stakeholder Communication & Change Enablement -Translate complex technical and delivery concepts into clear, business-focused narratives for Commercial, Retail, Customer Care, and Leadership audiences -Support business cases, investment proposals, and benefits articulation for ESO initiatives -Identify business risks, dependencies, and change impacts associated with channel consolidation and modernizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Business Applications Management (BAM) team within Global Operational & Enterprise Risk Management is responsible for managing the Credit and Adjudication Applications. Your goal is to help our... More clients achieve what matters to them by documenting business and solution requirements for small to medium initiatives to deliver quality applications and providing second-line support for our application end-users.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Sr. Business Analyst is responsible for leading the Business Analyst with their daily activities including analyzing, designing, developing, testing, documenting, and implementing technological... More solutions within the Enterprise Resource Planning (ERP) applications. Perform initial analysis and design of business requirements. Takes initiative, either alone or in a leading capacity with other Analysts, supporting existing systems and coordinating the analysis and design of automated solutions to business problems or applications. Takes a leadership role with the Business Analysts and Programmer Analysts in developing solutions which provide cost savings for the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is supporting a leading financial services organization in hiring a Senior Business Systems Analyst to join a banks Global Asset Management (GAM) Digital Product Team. This role... More supports the evolution of secure, client- and advisor-facing digital platforms, with a strong focus on investment products, digital onboarding, and agile product delivery. The BSA will partner closely with product, business, and technology teams to translate business needs into clear, actionable requirements.Responsibilities- Serve as a subject matter expert for GAM digital products, including Mutual Funds, ETFs, CDRs, and alternative investments- Lead requirements planning, elicitation, analysis, documentation, and stakeholder alignment- Write clear user stories, acceptance criteria, and process flows- Support digital onboarding workflows, including advisor-initiated onboarding, digital forms, and e-signature processes- Collaborate with Product Owners to refine and prioritize the product backlog- Work closely with agile squads throughout the SDLC to ensure solutions align to business needs- Analyze complex business and data problems and provide actionable insights- Support testing activities including SIT, UAT, and validation of new features and enhancementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Business Intelligence Analyst is a company-wide role responsible for managing, analyzing, and presenting key performance indicators (KPIs) to support data-driven decision-making. This individual... More serves as a central resource for leadership and decision makers, translating complex data into clear, meaningful insights that drive business outcomes.The role requires strong technical capability combined with business acumen?understanding not just what the numbers say, but why they matter.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a high impact Senior Business Analyst who combines strong business analysis fundamentals with practical project management knowledge and a working understanding of data analysis. Must... More be someone who thrives in complex, cross-functional environments, able to own outcomes, unblock progress, and drive delivery without letting tasks linger. The ideal candidate would also bring hands-on experience in IT Asset Management (ITAM).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a technically strong Business Analyst with deep experience in dashboarding and the Microsoft ecosystem to support analytics, reporting, and scalable workflow solutions. This... More individual will play a critical role in enabling rapid dashboard development, translating business requirements into sustainable technical solutions, and introducing outside-the-box thinking into our client?s solution architecture. This is a high-impact role designed to empower teams while promoting scalable, enterprise-ready practices.Key Responsibilities- Partner directly with business stakeholders to gather requirements and translate them into dashboards and reporting solutions using Power BI- Design and build Power BI dashboards from scratch, establishing strong foundational data models and best practices- Develop and experiment with Power Apps and Microsoft Power Platform solutions to support scalable workflows- Evaluate existing dashboarding and analytical solutions and recommend improvements to data structure, architecture, and sustainability- Create clear, thorough documentation covering requirements, architecture, workflows, and user guidance- Provide guidance on when and how AI tools (e.g., Claude, ChatGPT, Gemini) should be applied responsibly within enterprise environments- Assist in transforming ad-hoc or Python-heavy solutions into scalable, maintainable Microsoft-based solutions- Collaborate closely with senior leaders across investment, finance, and accounting to communicate technical concepts clearlyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for x2 Senior Business Analysts to support a high-impact initiative driven by OSFI recommendations. The project focuses on modernizing intraday liquidity monitoring,... More centralizing cash management processes, and upgrading IT infrastructure across Treasury and Capital Markets functions. These roles will be instrumental in gathering requirements, supporting documentation, and collaborating with developers and stakeholders to deliver scalable solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Business/Technology Analyst to bridge the gap between clients and development teams, ensuring business needs are translated into clear technical requirements. In this role, you will... More lead requirements gathering, process mapping, and documentation to support custom software implementations and automation initiatives, including RPA. You will assist with solution design, data modeling, and workflow development while participating in SDLC activities such as design reviews, testing, and deployment. The position involves performing data analysis and validation using tools like SQL and Excel, as well as supporting automation and data transformation with platforms such as Alteryx, Python, or RPA technologies. You will collaborate on UI/UX design using tools like Figma to create intuitive workflows and interfaces. Managing project deliverables, timelines, and communication across teams will be a key part of your responsibilities. Additionally, you will document processes, technical designs, and implementation outcomes to ensure clarity and consistency. This role is ideal for someone who enjoys solving business problems with technology and wants exposure across the full software development lifecycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

50-60/HRMust Haves:5+ years of Business Analyst ExperienceStrong experience with writing user stores, business requirements, etc.Experience creating journey maps using Figma or Lucid ChartStrong... More experience transforming requirements into documentationStrong presentation experience: specifically, with creating decks in PowerPointStrong experience within MS Office Suites (Excel, Visio, Figma, Lucid, Jira)Bachelor's DegreePlusses:Telecom Experience PreferredDay-to-Day:Insight Global is hiring for a business analyst to sit 100% onsite in Stamford, CT for a large, telecommunication company. This business analyst is joining the Customer Operations organization, specifically within the Service Reliability & Outage Management team. This business analyst will be joining a team comprised of 10-15 individuals that work on quicker outage detection before customers are aware of the outage. When outage is generated, we automatically deliver proactive notifications along with estimated repair times via customers preferred method of communication. On a day-to-day basis, this business analyst will understand requirements from the business and transform that into actionable documentation such as journey maps, gant charts, or user stories. Additionally this business analyst will need to collaborate with various teams within the organization, and ensuring processes are set and align with what is needed from requests. Furthermore, this Business Analyst needs to have great communication and an eagerness to learn.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less