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Apr 18, 2025

Santa Clara, CA

|

Software Engineering

|

Contract

|

$17 - $21 (hourly estimate)

{"JobID":412208,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.955636363636,"Longitude":37.3916363636364,"Distance":null},"State":"California","Zip":"95054","ReferenceID":"BOS-777104","PostedDate":"\/Date(1744978679000)\/","Description":"Our client is a world renowned database and cloud computing corporation. They are seeking a Senior Full Stack Developer to join their scrum team of 7 individuals aligned to their data science customer. The Senior Full Stack Developer will play a critical role in building out the client\u0027s new onboarding platform. They will also be responsible for making adjustment to existing data science products to ensure they are integrated with the new platform. This platform will be used to streamline the onboarding experience for all licensed users as they access the customer\u0027s products and will be developed from scratch using Core and Angular. Existing products are built in Framework and React. In this role, the Senior Full Stack Developer should be an autonomous developer who can guide the other developers in the team. They will join daily stand up meetings and will develop solutions within an Azure cloud environment. This person will see development through from start to finish, including integration and automation testing. This role sits onsite 3x/week in Gurgaon, India and offers the opportunity to grow within a fast paced, agile environment. Compensation: $14/hr to $23/hrExact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior Full Stack Developer INTL India- EOR 63871335","City":"Santa Clara","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 8+ years of experience with csharp and .Net Core 3.1 or .Net 6 - 6+ years of experience with React - Understanding of developing RESTful API\u0027s- Strong understanding of Object-Oriented Programming Concepts , data Structures \u0026 algorithms- Familiarity with Postgres Database- Knowledge of Containerization \u0026 experience in Docker- Knowledge of Microservices \u0026 Even Driven Architecture , particularly Pub-Sub- Experience with Kubernetes \u0026 Cloud Platform like Azure or GCP or AWS- Strong proficiency in DevOps including CI/CD- Experience in code Quality \u0026 Unit TestingAbility to go onsite 3x/week in Gurgaon, India working 9-6 IST","Skills":"","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client is a world renowned database and cloud computing corporation. They are seeking a Senior Full Stack Developer to join their scrum team of 7 individuals aligned to their data science... customer. The Senior Full Stack Developer will play a critical role in building out the client's new onboarding platform. They will also be responsible for making adjustment to existing data science products to ensure they are integrated with the new platform. This platform will be used to streamline the onboarding experience for all licensed users as they access the customer's products and will be developed from scratch using Core and Angular. Existing products are built in Framework and React. In this role, the Senior Full Stack Developer should be an autonomous developer who can guide the other developers in the team. They will join daily stand up meetings and will develop solutions within an Azure cloud environment. This person will see development through from start to finish, including integration and automation testing. This role sits onsite 3x/week in Gurgaon, India and offers the opportunity to grow within a fast paced, agile environment. Compensation: $14/hr to $23/hrExact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 12, 2024

Spring, TX

|

Data Warehousing

|

Perm

|

$120k - $200k (estimate)

{"JobID":362877,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-95.3785454545454,"Longitude":30.0756363636364,"Distance":null},"State":"Texas","Zip":"77380","ReferenceID":"HOU-711515","PostedDate":"\/Date(1718212613000)\/","Description":"An Oil \u0026 Gas customer of Insight Global is looking for a Master Data Engineer to join their team full-time to sit in The Woodlands, TX, on a hybrid schedule 3 days a week and as needed with travel up to 5% within the Texas area. The IT division\u0027s primary goal over the next few years is focused on their Data Transformation efforts that will support all of the company\u0027s domains for midstream assets. This person will be designing, developing, and deploying innovative data and analytical solutions to enhance current operations and shape the future of the organization. The salary range for this role is dependent on level of experience with a flexible range of $120,000-$200,000 annually.Responsibilities:Collaborate with data stewards to design, develop and prioritize capabilities to accurately capture high quality data.Maintain and improve existing master data management systems while evaluating and implementing future improvements and solutions.Review integration complexities of current and future systems and understand the effects of combining data from different systems.Design, build, and manage data pipelines to ingest, transform, and distribute master data between enterprise systems and Azure destinations.Write complex system queries into operational systems to extract datasets that meet master data source ingestion requirements.Employ programming languages like Java and Python in relation to enhancing master data applications.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Master Data Engineer","City":"Spring","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Previous experience in administration and design of Master Data applications (ex. SAP Master Data Governance, Profisee, Tibco EBX)8+ years of experience as a Data Engineer and/or Software Developer with proficiency in JavaIn-depth knowledge with Azure cloud services (ex. ADF, Onelake, PowerBI, PowerQuery), relational database design principles, data warehousing and data modeling, performance tuning, and optimizationProficiency in T-SQL, ETL/ELT processes/tooling, data modeling, and database design principlesHigh level knowledge of Microsoft PurviewExcellent communication skills with the ability to interact with developers and business users supporting requirements gathering","Skills":"Oil and Gas/Midstream industry experienceHeavy Data Transformation experience","Industry":"Data Warehousing","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":200000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An Oil & Gas customer of Insight Global is looking for a Master Data Engineer to join their team full-time to sit in The Woodlands, TX, on a hybrid schedule 3 days a week and as needed with travel up... to 5% within the Texas area. The IT division's primary goal over the next few years is focused on their Data Transformation efforts that will support all of the company's domains for midstream assets. This person will be designing, developing, and deploying innovative data and analytical solutions to enhance current operations and shape the future of the organization. The salary range for this role is dependent on level of experience with a flexible range of $120,000-$200,000 annually.Responsibilities:Collaborate with data stewards to design, develop and prioritize capabilities to accurately capture high quality data.Maintain and improve existing master data management systems while evaluating and implementing future improvements and solutions.Review integration complexities of current and future systems and understand the effects of combining data from different systems.Design, build, and manage data pipelines to ingest, transform, and distribute master data between enterprise systems and Azure destinations.Write complex system queries into operational systems to extract datasets that meet master data source ingestion requirements.Employ programming languages like Java and Python in relation to enhancing master data applications.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 21, 2025

Chicago, IL

|

Accounting

|

Perm

|

$150k - $180k (estimate)

{"JobID":412393,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-87.6778181818182,"Longitude":41.8350909090909,"Distance":null},"State":"Illinois","Zip":"60607","ReferenceID":"CHI-777266","PostedDate":"\/Date(1745248647000)\/","Description":"This Federal bank local to Chicago is looking for a Lead DevOps Engineer. In this role, this is how the candidate will make an impact:Enhancing Automation and Efficiency: The Lead DevOps Engineer will significantly improve the bank\u0027s software development lifecycle by implementing and managing CI/CD pipelines, automating infrastructure provisioning, and ensuring seamless integration and deployment, thereby enhancing overall efficiency, and reducing time-to-market for new features and services.Strengthening Security and Compliance: By implementing security best practices and ensuring compliance with performance, security, availability, and recoverability standards, the Lead DevOps Engineer will play a crucial role in safeguarding the bank\u0027s IT infrastructure and maintaining the integrity of its operations.Fostering Innovation and Collaboration: The Lead DevOps Engineer will drive the adoption of DevSecOps culture and capabilities across Agile product delivery teams, mentor junior engineers, and collaborate with various teams to design and deploy innovative solutions, ultimately contributing to the bank\u0027s technological advancement and competitive edge.What you can expect:Set up CI/CD pipelines to support automated deployment of resources to Cloud environments, all at medium to high level of complexityThis is a hands-on role that develops and supports build and release automation pipelines. You will be part of the team that will deploy a highly available full software stack in public/ private cloudsDesign, implement, and manage CI/CD pipelines. Automate infrastructure provisioning and configuration.Collaborate with development teams to ensure seamless integration and deployment.Implement security best practices and ensure compliance.Mentor and guide junior DevOps engineers.Proactively identifies system and process risks and recommend/implement process improvementsRemediate gaps and support the automation requirements of continuous integration and continuous deploymentIdentify and develop metrics and dashboards to monitor adoption and maturity of DevOpsExpertise in Docker/Containerization and KubernetesAbility to contribute to architecture discussions around technology controls and their implementation in a DevOps/Cloud environmentWork collaboratively with architecture, security and other engineers to estimate, design, code, deploy and support working software / technology componentsFoster the adoption of DevSecOps culture and capabilities across Agile product delivery teamsWork in an Agile/Scrum environment; planning, estimating, and completing tasks onLiaison with Agile Delivery Process teams to support necessary configurations/setup in Azure DevOps (ADO) for Agile ceremoniesParticipate in various technology Center of Excellence and evenagelise DevSecOps methodologies.Work with development and support teams to design improved deployment, provisioning and integration workflows, ensure environments stability and identify areas and plans for improvementContribute to new technology, vendor package and tool road mapping, evaluation and introductionEnsure compliance with Performance, Security, Availability, Recoverability standards and policies and provide Monitoring recommendations for tasks of low to medium level of complexityWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Lead Cloud Engineer (CHICAGO)","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-7+ years of DevOps experience, 2 years of being the go-to/lead in a DevOps role-Azure DevOps, Checkmarks, Datadog, Application performance monitoring tool, JFrog, Docker, Podman-DevOps - someone has hands on expertise Azure, Github, Scripting, Containerization, security and scanning, code writing quality, continuous test pipeline, datadog-Candidate must have interpersonal skills as well, grooming talent, overseeing 1 mid level DevOps Engineer-Local to Chicago, Happy to come on site 3 days a week7+ years of demonstrable software engineering and DevOps experience7+ years working in SCRUM/Agile software development environmentExperience deploying and administering Continuous integration tools such as Azure DevOps, Jenkins, TeamCity, Octopus or BambooExpertise with Infrastructure cloud tools such as Terraform, Docker, Podman, Helm etc.Expertise with integrating Static Application Security Testing (SAST) using Checkmarx and other toolsExpertise with Code quality scans using Sonarqube and othersExpertise with automated testing solutions for unit testing, integration and system testingBachelors Degree or equivalent experience. Computer Science or related field preferred.Strong cloud engineering experience primarily with Azure and AWS.Expertise in working with Terraform, Ansible, and/or Chef for infrastructure automation and configurationExpertise with Docker and Kubernetes on platforms such as AWS ECS and AWS EKSExpertise with programming languages such as Python, cplusplus is a mustExpertise with Application Performance Monitoring (APM) tools such as Datadog and othersExpertise with SQL databases such as MySQL and PostgreSQL, NoSQL databases like AWS Dynamo DB and MongoDB, graph DB such as Neo4J, AWS Neptune.Proficiency in cross-platform scripting language and build tools (Python,ANT,Artifactory,Groovy, MS Build,NuGet)Proficiency in OOP software development using csharp or similar languagesAbility to define scalable and secure CI/CD pipelinesUnderstanding of deployment strategies using Docker for containerizationExperience with pair programming using GitHub CopilotStrong communication/presentation skills and ability to explain protocol, processes, and cloud architecture with team and management.","Skills":"Master\u0027s Degree in Computer ScienceFinancial Services","Industry":"Accounting","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":180000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This Federal bank local to Chicago is looking for a Lead DevOps Engineer. In this role, this is how the candidate will make an impact:Enhancing Automation and Efficiency: The Lead DevOps Engineer... will significantly improve the bank's software development lifecycle by implementing and managing CI/CD pipelines, automating infrastructure provisioning, and ensuring seamless integration and deployment, thereby enhancing overall efficiency, and reducing time-to-market for new features and services.Strengthening Security and Compliance: By implementing security best practices and ensuring compliance with performance, security, availability, and recoverability standards, the Lead DevOps Engineer will play a crucial role in safeguarding the bank's IT infrastructure and maintaining the integrity of its operations.Fostering Innovation and Collaboration: The Lead DevOps Engineer will drive the adoption of DevSecOps culture and capabilities across Agile product delivery teams, mentor junior engineers, and collaborate with various teams to design and deploy innovative solutions, ultimately contributing to the bank's technological advancement and competitive edge.What you can expect:Set up CI/CD pipelines to support automated deployment of resources to Cloud environments, all at medium to high level of complexityThis is a hands-on role that develops and supports build and release automation pipelines. You will be part of the team that will deploy a highly available full software stack in public/ private cloudsDesign, implement, and manage CI/CD pipelines. Automate infrastructure provisioning and configuration.Collaborate with development teams to ensure seamless integration and deployment.Implement security best practices and ensure compliance.Mentor and guide junior DevOps engineers.Proactively identifies system and process risks and recommend/implement process improvementsRemediate gaps and support the automation requirements of continuous integration and continuous deploymentIdentify and develop metrics and dashboards to monitor adoption and maturity of DevOpsExpertise in Docker/Containerization and KubernetesAbility to contribute to architecture discussions around technology controls and their implementation in a DevOps/Cloud environmentWork collaboratively with architecture, security and other engineers to estimate, design, code, deploy and support working software / technology componentsFoster the adoption of DevSecOps culture and capabilities across Agile product delivery teamsWork in an Agile/Scrum environment; planning, estimating, and completing tasks onLiaison with Agile Delivery Process teams to support necessary configurations/setup in Azure DevOps (ADO) for Agile ceremoniesParticipate in various technology Center of Excellence and evenagelise DevSecOps methodologies.Work with development and support teams to design improved deployment, provisioning and integration workflows, ensure environments stability and identify areas and plans for improvementContribute to new technology, vendor package and tool road mapping, evaluation and introductionEnsure compliance with Performance, Security, Availability, Recoverability standards and policies and provide Monitoring recommendations for tasks of low to medium level of complexityWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 24, 2025

Deerfield Beach, FL

|

Software Engineering

|

Contract,Perm Possible

|

$61 - $76 (hourly estimate)

{"JobID":413059,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-80.1025454545455,"Longitude":26.3224545454545,"Distance":null},"State":"Florida","Zip":"33442","ReferenceID":"FTL-778211","PostedDate":"\/Date(1745507753000)\/","Description":"Our client on South Florida is hiring a fully remote Senior Power BI developer to join their team! You will be part of a project converting Cognos and tableau reports to Power Bi! The organization is also modernizing and migrating to the Microsoft Azure cloud! This person must got onsite 2 days a week and the hourly range for this role is $56-$75/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Power Bi Developer","City":"Deerfield Beach","ExpirationDate":null,"PriorityOrder":0,"Requirements":"4+ years of experience as a Power BI developerExperience with Power BI visualizations, reports, dashboards, and Power BI serviceStrong Data Modeling, Power Query in Power BIDAX and SQL","Skills":"Power Platform (Power Automate, Power Apps)Power BI certificationAzure Synapse, ADF Skills, Data EngineeringConsumer Lending experienceAutomotive background","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":76.0000,"SalaryLow":60.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our client on South Florida is hiring a fully remote Senior Power BI developer to join their team! You will be part of a project converting Cognos and tableau reports to Power Bi! The organization is... also modernizing and migrating to the Microsoft Azure cloud! This person must got onsite 2 days a week and the hourly range for this role is $56-$75/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 19, 2025

Toronto, ON

|

Computer Engineering

|

Contract

|

$41 - $51 (hourly estimate)

{"JobID":407520,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":null,"ReferenceID":"TOR-769530","PostedDate":"\/Date(1742379318000)\/","Description":"Insight Global is looking for a technical expert to support small to medium complex projects and initiatives related to application and infrastructure technology across multiple platforms. The role involves communicating with end-users to document and resolve issues, evaluating service requests for adherence to standards, and escalating complex problems with alternative solutions. The candidate will also provide training, coordinate implementation plans, monitor services for improvement opportunities, and maintain a knowledge base to enhance MTTR. Daily interactions will include developers, PMOs, business analysts, and product owners.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Infrastructure Engineer","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5-7 Years experience with defining, implementing changes to, and supporting a production application.Experience with on prem to Azure cloud migrationsKnowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical (hardware, software, application or operational) problems.Experience with production scheduling, control procedures and maintaining of processing service deliverables.Platform Infrastructure experience. Unix Experience. Ability to manage high volumes and multitask efficiently","Skills":"-Experience with Azure Databricks, Azure Data Factory-IT Education or certifications-Experience managing shared services -Service Now-Build and release experience-Dev ops experience/exposure- Previous financial industry experience","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":51.0000,"SalaryLow":40.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a technical expert to support small to medium complex projects and initiatives related to application and infrastructure technology across multiple platforms. The role... involves communicating with end-users to document and resolve issues, evaluating service requests for adherence to standards, and escalating complex problems with alternative solutions. The candidate will also provide training, coordinate implementation plans, monitor services for improvement opportunities, and maintain a knowledge base to enhance MTTR. Daily interactions will include developers, PMOs, business analysts, and product owners.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 17, 2025

Des Plaines, IL

|

Database Administrator (DBA)

|

Perm

|

$125k - $135k (estimate)

{"JobID":407078,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-87.8870909090909,"Longitude":42.0511818181818,"Distance":null},"State":"Illinois","Zip":"60018","ReferenceID":"DGO-769317","PostedDate":"\/Date(1742206558000)\/","Description":"Salary: 125-135K The Data Quality Analyst is responsible for ensuring the integrity, consistency, and accuracy of data across the organization. This role will work closely with cross-functional teams, including IT, Business Intelligence, Operations, and Product, to develop and implement data quality standards, metrics, and controls. The Data Quality Analyst will play a critical role in identifying data issues, analyzing data sets, and ensuring that all enterprise data meets the standards necessary for making business-critical decisions.Successful Data Quality Analyst candidates should exhibit extensive knowledge of data analysis techniques and have experience in a similar role. A top-notch data quality analyst will be someone whose data analysis expertise results in reliable information for the company.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Remote Data Quality Analyst","City":"Des Plaines","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* Bachelor\u0027s degree in statistics, mathematics, computer science, information management, or similar * At least 5 years of experience in a data analysis role * Proficiency in programming languages, including Structured Query Language (SQL) * Strong understanding of database management, data warehousing, and ETL processes. (Azure Data Pipelines, SSIS preferred) * In-depth knowledge of statistical methods and tests * Experience with programs to organize, format, and calculate data such as Power BI and MS Excel","Skills":"Azure Data Pipelines, SSIS preferred","Industry":"Database Administrator (DBA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":135000.0000,"SalaryLow":125000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Salary: 125-135K The Data Quality Analyst is responsible for ensuring the integrity, consistency, and accuracy of data across the organization. This role will work closely with cross-functional... teams, including IT, Business Intelligence, Operations, and Product, to develop and implement data quality standards, metrics, and controls. The Data Quality Analyst will play a critical role in identifying data issues, analyzing data sets, and ensuring that all enterprise data meets the standards necessary for making business-critical decisions.Successful Data Quality Analyst candidates should exhibit extensive knowledge of data analysis techniques and have experience in a similar role. A top-notch data quality analyst will be someone whose data analysis expertise results in reliable information for the company.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 20, 2025

Plano, TX

|

Data Warehousing

|

Contract

|

$36 - $45 (hourly estimate)

{"JobID":407875,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.7195454545455,"Longitude":33.0511818181818,"Distance":null},"State":"Texas","Zip":"75024","ReferenceID":"RAL-770528","PostedDate":"\/Date(1742490922000)\/","Description":"Primary focus would be to partner with Enterprise Architecture to create Data Models, establish data standards and govern across all development; advocate and assist in governing Enterprise Architecture standards and strategy via data solutions.Governs data design/modeling documentation of metadata (business definitions of entities and attributes) and constructions database objects, for baseline and investment funded projects, as assigned.Provides and/or supports data analysis, requirements gathering, solution development, and design reviews for enhancements to, or new, applications/reportingIndependently complete designs and database object constructs on any supported platform, including Microsoft Azure, Synapse, Teradata, Sybase, Salesforce, Oracle, and/or DB2 (Accountable)Implement business and IT data requirements through new data strategies and designs across all data platforms (relational, dimensional, and NoSQL) and data tools (reporting, visualization, analytics, and machine learning).Work with business and application/solution teams to implement data strategies, build data flows, and develop conceptual/logical/physical data modelsDefine and govern data modeling and design standards, tools, best practices, and related development for enterprise data models.Identify the architecture, infrastructure, and interfaces to data sources, tools supporting automated data loads, security concerns, analytic models, and data visualization.Be responsible for the development of the conceptual, logical, and physical data models, the implementation of RDBMS, operational data store (ODS), data marts, and data lakes on target platforms (SQL/NoSQL).Oversee and govern the expansion of existing data architecture and the optimization of data query performance via best practices. The candidate must be able to work independently and collaboratively.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Modeler","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"6-9 years experience in performing data modeling/data design, hands-on relational, dimensional, and/or analytic experience (using RDBMS, dimensional, NoSQL data platform technologies, and ETL and data ingestion protocols)Experience with data warehouse, data lake, and enterprise big data platforms in multi-data-center contexts required.Solutions Delivery experience - expertise in system development lifecycle, integration, and sustainabilityAdvanced data modeling or database experience; experience with Data Lake/Lakehouse, Synapse, IDM, ER/Studio and/or Erwin modeling toolsKnowledge on Data lake/Cloud Platforms(Azure - Synapse), ADF, DatabricksGood understanding of CPG/PepsiCo business processes, Industry data models and EDW/MDM environments","Skills":"","Industry":"Data Warehousing","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Primary focus would be to partner with Enterprise Architecture to create Data Models, establish data standards and govern across all development; advocate and assist in governing Enterprise... Architecture standards and strategy via data solutions.Governs data design/modeling documentation of metadata (business definitions of entities and attributes) and constructions database objects, for baseline and investment funded projects, as assigned.Provides and/or supports data analysis, requirements gathering, solution development, and design reviews for enhancements to, or new, applications/reportingIndependently complete designs and database object constructs on any supported platform, including Microsoft Azure, Synapse, Teradata, Sybase, Salesforce, Oracle, and/or DB2 (Accountable)Implement business and IT data requirements through new data strategies and designs across all data platforms (relational, dimensional, and NoSQL) and data tools (reporting, visualization, analytics, and machine learning).Work with business and application/solution teams to implement data strategies, build data flows, and develop conceptual/logical/physical data modelsDefine and govern data modeling and design standards, tools, best practices, and related development for enterprise data models.Identify the architecture, infrastructure, and interfaces to data sources, tools supporting automated data loads, security concerns, analytic models, and data visualization.Be responsible for the development of the conceptual, logical, and physical data models, the implementation of RDBMS, operational data store (ODS), data marts, and data lakes on target platforms (SQL/NoSQL).Oversee and govern the expansion of existing data architecture and the optimization of data query performance via best practices. The candidate must be able to work independently and collaboratively.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 25, 2025

Dallas, TX

|

Security Engineering

|

Perm

|

$90k - $125k (estimate)

{"JobID":408459,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-96.7453636363636,"Longitude":32.7965454545455,"Distance":null},"State":"Texas","Zip":"75217","ReferenceID":"CHA-771296","PostedDate":"\/Date(1742912138000)\/","Description":"Insight Global is looking for an Infrastructure Engineer for one of their clients. The Infrastructure Engineer is responsible for designing and implementing security systems. Their day-to-day tasks include evaluating various network and security technologies to develop requirements for local area networks, wide area networks, software-defined wide area networks, VPNs, routers, firewalls, and other related devices. They need to have an in-depth understanding of security technologies, such as Active Directory, various authentication methods (like MS Azure, ADFS, SSO, and multi-factor authentication), and authentication protocols. They will implement new security designs and hardware, continuously monitor the security environment to identify gaps, and enhance security measures. To stay updated, they track emerging security practices and standards, participate in educational opportunities, read professional publications, and maintain personal networks. They will collaborate with the networking team, Incident Response team, and applications engineers to ensure a robust security posture and achieve global security excellence.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Infrastructure Engineer","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5-7 Years of IS Security Experience including advanced next-generation firewalls, networking, VPN, and multi-factor authenticationExperience utilizing Palo AltoBachelor\u0027s or associate degree in a technology or business-related discipline","Skills":"CCNA, CCIE Security, CISSP security certificationProject management skillsExperience utilizing FirePower, Fortinet","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":125000.0000,"SalaryLow":90000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for an Infrastructure Engineer for one of their clients. The Infrastructure Engineer is responsible for designing and implementing security systems. Their day-to-day tasks... include evaluating various network and security technologies to develop requirements for local area networks, wide area networks, software-defined wide area networks, VPNs, routers, firewalls, and other related devices. They need to have an in-depth understanding of security technologies, such as Active Directory, various authentication methods (like MS Azure, ADFS, SSO, and multi-factor authentication), and authentication protocols. They will implement new security designs and hardware, continuously monitor the security environment to identify gaps, and enhance security measures. To stay updated, they track emerging security practices and standards, participate in educational opportunities, read professional publications, and maintain personal networks. They will collaborate with the networking team, Incident Response team, and applications engineers to ensure a robust security posture and achieve global security excellence.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 02, 2025

Toronto, ON

|

Security Engineering

|

Contract-to-perm

|

$50 - $62 (hourly estimate)

{"JobID":409628,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-79.3859440909091,"Longitude":43.6833804545455,"Distance":null},"State":"Ontario","Zip":"M5R3K4","ReferenceID":"TOR-772535","PostedDate":"\/Date(1743585349000)\/","Description":"Position Summary:We are seeking an experienced Information Security Risk Specialist to join our team. The ideal candidate will play a crucial role in managing and advising on enterprise risk governance, particularly in the context of technology changes in infrastructure, including cloud, AI, enterprise hosting, and core security.Key Responsibilities:- Conduct risk advisory services related to technology changes in infrastructure, ensuring alignment with industry best practices and regulatory requirements.- Manage audit processes and provide consulting services for infrastructure and engineering, focusing on compliance with standards such as PCI-DSS, SOX, BASEL, and others.- Collaborate with teams to implement strong governance, risk management, and compliance (GRC) frameworks.- Analyze and assess risks associated with cloud computing environments (AWS, GCP, Azure) and standard infrastructure.- Stay updated on regulatory changes and industry trends to ensure the organization remains compliant and secure.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Information Security Specialist","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:- Proven experience in risk advisory roles, particularly in enterprise risk governance.- Strong knowledge of regulatory frameworks including US Federal Reserve Bank, Bank of Canada / OSFI, SWIFT, and Payments Canada.- Familiarity with cloud technologies and infrastructure security.- Excellent analytical and problem-solving skills.Preferred Skills:- Experience with audit management and consulting in the financial sector.- Understanding of security frameworks and best practices.","Skills":"","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Position Summary:We are seeking an experienced Information Security Risk Specialist to join our team. The ideal candidate will play a crucial role in managing and advising on enterprise risk... governance, particularly in the context of technology changes in infrastructure, including cloud, AI, enterprise hosting, and core security.Key Responsibilities:- Conduct risk advisory services related to technology changes in infrastructure, ensuring alignment with industry best practices and regulatory requirements.- Manage audit processes and provide consulting services for infrastructure and engineering, focusing on compliance with standards such as PCI-DSS, SOX, BASEL, and others.- Collaborate with teams to implement strong governance, risk management, and compliance (GRC) frameworks.- Analyze and assess risks associated with cloud computing environments (AWS, GCP, Azure) and standard infrastructure.- Stay updated on regulatory changes and industry trends to ensure the organization remains compliant and secure.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 08, 2025

Cincinnati, OH

|

Desktop Support

|

Perm

|

$60k - $85k (estimate)

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This role is responsible for providing advanced IT troubleshooting assistance, Azure user creation/modification/termination, imaging, shipping/receiving, documentation, and escalating issues when appropriate. In addition, this role will also assist with escalations from users and/or the Tier 1 and 2 support teams. Due to this role being the first point of contact an end user will have with the MSP, a high degree of communication, follow up, and task tracking/prioritization is required. End user requests are generally submitted by phone, E-Mail, and walk-by interactions. The Tier 3 rep will be actively involved in application/hardware rollouts, reporting, and change control processes.It is a 24/7/365 support desk and the Tier 3 Support Rep will be part of an on-call rotation. However because they are in the infancy of the MSP, even the CIO will be apart of the on-call schedule. On-call expectations will drop after about 6 months into the role.The role will start fully on-site at the client\u0027s location in Blue Ash. After about 6 months, the role will take on a more hybrid schedule, with about 2 to 3 days on-site.Essential FunctionsRespond promptly to inbound technical support requests via phone, email, or walk-by interactions. Diagnose and resolve basic technical issues related to software, hardware, accounts, and networking. Provide step-by-step instructions for resolving common technical issues, including software installation, configuration, and troubleshooting. Document and track all support interactions in the service desk ticketing system. Serve as an escalation point for tier ? support and end users Escalate unresolved issues to higher-tier support teams when necessary. Ensure customer satisfaction by following up on open issues and providing regular status updates. Create support documentation for technical issues you were able to resolve where existing documentation wasnt in place. Assist with technical projects as needed. Each service desk support representative is a part of an on-call rotation. Maintain knowledge of company products, services, and procedures to provide accurate information. Work collaboratively with the technical support team to identify process improvements and ensure continuous improvement in support efficiency. Ability to resolve service desk tickets within established SLAs. Adhere to shift schedules. Handle/Active call times within established SLAs.Abandoned call rate within established SLAs.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Tier III Desktop Support Engineer","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3-4+ years\u0027 experience in an IT support role (help desk, desktop support, etc.)Advanced skills with Azure/AD management (an understanding of basic configurations, user administration, OneDrive administration, etc.)Backup experience (having experience with backups means understanding how to protect data, perform backups, and restore data in case of system failures or data loss, etc.)Deployment experience (particularly policies, but also some hardware, maybe software)Exceptional communication and people skills: selfless and service-first mentality","Skills":"Deployment experience with InTuneAzure Administrator AssociatePower Platform FundamentalsPassionate about the healthcare industry","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85000.0000,"SalaryLow":60000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer in the Cincinnati, Ohio area is looking for a Tier 3 Technical Support Representative for an on-site, direct-hire opportunity. The client is a provider of outsourced, personalized... healthcare service offerings, primarily contact centers, supporting health systems, hospitals, physicians/specialty practices, health insurers and more. However, the Tier 3 Support Rep will be joining at a very exciting time as they are launching their IT MSP, and the Tier 3 Support Rep will be a part of building that from the ground up.The Tier 3 Support Representative will serve both as a contact point for end users/an escalation point for the Service Desk but also as a support Subject Matter Expert (SME) for support-related items. This role is responsible for providing advanced IT troubleshooting assistance, Azure user creation/modification/termination, imaging, shipping/receiving, documentation, and escalating issues when appropriate. In addition, this role will also assist with escalations from users and/or the Tier 1 and 2 support teams. Due to this role being the first point of contact an end user will have with the MSP, a high degree of communication, follow up, and task tracking/prioritization is required. End user requests are generally submitted by phone, E-Mail, and walk-by interactions. The Tier 3 rep will be actively involved in application/hardware rollouts, reporting, and change control processes.It is a 24/7/365 support desk and the Tier 3 Support Rep will be part of an on-call rotation. However because they are in the infancy of the MSP, even the CIO will be apart of the on-call schedule. On-call expectations will drop after about 6 months into the role.The role will start fully on-site at the client's location in Blue Ash. After about 6 months, the role will take on a more hybrid schedule, with about 2 to 3 days on-site.Essential FunctionsRespond promptly to inbound technical support requests via phone, email, or walk-by interactions. Diagnose and resolve basic technical issues related to software, hardware, accounts, and networking. Provide step-by-step instructions for resolving common technical issues, including software installation, configuration, and troubleshooting. Document and track all support interactions in the service desk ticketing system. Serve as an escalation point for tier ? support and end users Escalate unresolved issues to higher-tier support teams when necessary. Ensure customer satisfaction by following up on open issues and providing regular status updates. Create support documentation for technical issues you were able to resolve where existing documentation wasnt in place. Assist with technical projects as needed. Each service desk support representative is a part of an on-call rotation. Maintain knowledge of company products, services, and procedures to provide accurate information. Work collaboratively with the technical support team to identify process improvements and ensure continuous improvement in support efficiency. Ability to resolve service desk tickets within established SLAs. Adhere to shift schedules. Handle/Active call times within established SLAs.Abandoned call rate within established SLAs.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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