Job Search Results for it

Insight Global is seeking an IT Support Technician to work in New Burn, NC! This person will be responsible for deploying and maintaining technology crucial to the success of the business. This... More person must demonstrate proved success in customer support in a fast-paced environment. They will be looking for challenging opportunity and bring a diverse skillset to a team of highly motivated professionals who are passionate about operational excellence.Daily Responsibilities/Expectations: Desktop Support?Orchestrating the seamless deployment of IT assets to end users (laptops, desktops, RF equipment, etc.).?Working in cross-functional teams to continuously improve and streamline IT processes.?Managing copier/printer assets and ensuring proper deployment and operation.?Managing billing and leasing for IT assets and telecommunications.?Working with third parties to provide support for IT assets from procurement to disposal.?Provide mobile device management and administration support.?Provide front line support for end user trouble ticket resolution.?Ensure compliance with GPG Desktop standard procedures and policies.Project Related Work?Implement and collaborate on new IT projects.?Adhere to project schedules and provide updates to IT management to assist with project completion in a timely manner.PR: $26-$32/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Support Handler will provide friendly, efficient technical support to end users across multiple channels, including phone, chat, and email. This role is responsible for troubleshooting and... More resolving a wide range of IT issues while delivering a high-quality customer experience. The ideal candidate is technically curious, service-oriented, and comfortable managing multiple requests simultaneously in a fast-paced environment.ResponsibilitiesProvide first- and second-level technical support to users via phone, chat, and emailDiagnose, troubleshoot, and resolve hardware, software, and basic network issuesAccurately document issues, resolutions, and follow-up actions in the ticketing systemManage and prioritize multiple support requests at once while meeting service expectationsEscalate complex or unresolved issues as needed while maintaining ownership of the ticketCommunicate clearly and professionally with users, setting expectations and providing updatesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Provide prompt, courteous support for both on-site and remote users, resolving technical issues involving hardware, software, connectivity, and peripherals.Perform daily system monitoring, ensuring... More the integrity, availability, and performance of IT resources across the facility.Configure, image, deploy, and maintain laptops, desktops, iPads, and thin clients, including hardware diagnostics and warranty management.Troubleshoot manufacturing-floor technologies such as label printers, network-connected devices, and equipment requiring elevated or hard-to-access locations.Administer Active Directory accounts, file permissions, and application access, while delivering end-user training to improve technology adoption and efficiency.Collaborate with cross-functional teams using strong communication, documentation, and interpersonal skills to maintain reliable technology operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... More devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking an experienced IT Project Manager?to lead the delivery and coordination of complex technology initiatives supporting Capital Markets Financial Resource Management and Global... More Markets Financing. This role is responsible for ensuring solutions are delivered on time, within budget, and aligned to business needs?through strong stakeholder management, risk management, Agile delivery practices, and end-to-end project execution.Work EnvironmentThis position follows a hybrid work model, requiring onsite presence five times per month?(once per week, plus the last Friday of each month). The role sits within a Global Markets Group shared services PMO?and supports a diverse portfolio of initiatives, including business deliverables, application and tool upgrades, and infrastructure projects.The Project Manager will oversee 3?4 small to large initiatives concurrently, making strong organizational skills, proactive communication, and the ability to manage competing priorities essential. Project domains may include funding technology, collateral and liquidity platforms, and source and user allocation systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The position will function as the IT Technical Support Transition and Knowledge Transfer Manager in support of the Labor & Economic Opportunity (LEO), Unemployment Insurance Agency (UIA) Solution... More Program. This is a large scale, complex IT modernization project with high visibility in the State of Michigan?s IT Investment Portfolio. The IT Technical Support Transition and Knowledge Transfer Manager will work with Department of Technology, Management & Budget (DTMB) Agency Services team to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer. $50/hr to $53/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Manage the full lifecycle of IT vendors, including contract negotiation, renewals, compliance, and termination.Lead strategic purchasing efforts with major enterprise software, hardware, and telecom... More vendors.Negotiate and manage complex contracts, licensing agreements, and service terms to mitigate risk and optimize cost.Oversee software and hardware license management, ensuring compliance and value realization.Act as the primary point of contact for vendor audits, including preparation, response coordination, and resolution.Monitor vendor performance and escalate issues as needed to ensure contractual and service-level obligations are met.Partner closely with IT, Finance, Legal, and Procurement to ensure financial oversight and contract alignment.Provide ongoing reporting and insights related to vendor spend, contract risk, and optimization opportunities.Salary 100kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview: Insight Global is seeking an IT Business Operations Manager to support hospital IT operations with a strong focus on process, procedures, strategy, budgeting, and performance metrics. This... More role mirrors the business operations function currently performed on the university side, tailored specifically to the hospital environment.This is an operations-first role, ideal for a versatile, detail-oriented leader who can manage across functions, drive operational rigor, and support IT leadership with execution, governance, and visibility.Responsibilities:? Own and optimize IT operational processes and procedures for the hospital environment? Support IT strategy execution, ensuring alignment with hospital priorities? Manage and track IT budgets, forecasts, and spend, partnering with finance as needed? Define, maintain, and report on IT operational metrics, KPIs, and performance dashboards? Support planning, coordination, and execution of IT initiatives (light PM oversight, not a pure PM role)? Act as a central operational liaison across IT, clinical stakeholders, and leadership? Identify gaps, inefficiencies, and risks; recommend and implement process improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global's retail clients is looking for an IT Project Administrator who will support the Data Analytics and Reporting Operations Manager by providing essential project administrative,... More coordination, and organizational support across multiple initiatives. This role supports delivery in a Microsoft centric, Azure DevOps?enabled environment, with exposure to data and reporting workstreams.Key Responsibilities??Maintain and update project documentation, records, and reports across multiple concurrent projects?Assist in preparing project plans, schedules, and resource tracking?Track progress against milestones and provide regular project status updates?Identify and track project risks, issues, and dependencies, escalating as needed to the Operations Manager?Support compliance with team policies, standards, and procedures?Support coordination of work using Azure DevOps, including: oUpdating and maintaining work items (Epics, Features, User Stories, Tasks, Bugs)oTracking work item status, assignments, and due datesoMonitoring blocked or at risk items and flagging issues to leadership?Assist with backlog organization, intake tracking, and administrative support for Agile or hybrid delivery processes?Maintain project documentation and artifacts in SharePoint, ensuring accuracy and accessibility?Support basic reporting and data validation activities related to project delivery and operational metricsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An oilfield services client is seeking a Director of IT Service Delivery to lead enterprise IT operations across helpdesk, desktop support, and the IT PMO. This individual will drive high-quality... More service delivery, optimize vendor performance, and align IT initiatives with business priorities across a global organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less