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Jul 11, 2025

San Diego, CA

|

Help Desk

|

Contract-to-perm

|

$57 - $71 (hourly estimate)

{"JobID":427661,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-117.115,"Longitude":32.8225454545454,"Distance":null},"State":"California","Zip":"92123","ReferenceID":"HSD-794645","PostedDate":"\/Date(1752246869000)\/","Description":"Mgr, IT Customer Support Svcs Under the general direction of the IT CTO, the Customer Support Services Manager provides the Information Management division with operational management \u0026 oversight for assigned services relevant to Software and hardware associated with end user devices and all services and functions of the End User Services (EUS) staff. As such he/she is responsible for service delivery, program management and directing all technical repair and replacement for all appropriate end user devices. He/she manages all continuous services Programs, Initiatives, Projects and Daily Activities. They provide leadership, both technical and managerial, to staff and establish \u0026 manage adherence to standards for systems workstation image(s) development and maintenance of relevant EUS devices. He/she maintains adherence to HIPPA compliance and security requirements and manages all daily activities as well as projects within this assigned area of responsibility. Direct Staff management duties include: 1) Hiring \u0026 termination of direct reports. 2) Administration, discipline, evaluation, promotion, salary adjustment, time card management and time off requests. 3) Definition of performance expectations \u0026 provisions consistent feedback on an ongoing basis 4) Makes recommendations for career planning, succession planning \u0026 development 5) Resolution of interpersonal conflicts between employees \u0026 their peers or clientsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"End User Services Manager","City":"San Diego","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5 years in End User Management roles; comes from Infrastructure or end user support services (not just helpdesk, but can include HD Managerial work) Specifically in a Hospital Bachelors Degree CHANGE CONTROL PROCESS Determine SLA and KPI ORGANITATIONAL LEADERSHIP ASSET MGTM Must have experience with, SCCM, MECUM, INTUNE \u0026 ALL MS APP (O365 APPS and environment) Must have healthcare experience and an understanding of healthcare applications within EPIC Experience in managing all EUS Programs including Two Factor Authentication, EPCS processing, Secure Text Messaging, Electronic Badge Logon, Workstation Image management and patch management, Asset Management and Inventory Control, BYOD and MDM services and Zoom teleconference services. Experience with all or the majority of the listed devices Computers, COWS, Mobile phones, electronic tablets, laptops, scanning devices, printers and label machines, Maarti translation devices, VDI environment, Thin client systems, Citrix accessibility, telemedicine devices, Audio Visual Equipment and Zoom conferencing devices.","Skills":"- Masters Degree 10+ years of experience as an End User Services Management experience","Industry":"Help Desk","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Mgr, IT Customer Support Svcs Under the general direction of the IT CTO, the Customer Support Services Manager provides the Information Management division with operational management & oversight for... assigned services relevant to Software and hardware associated with end user devices and all services and functions of the End User Services (EUS) staff. As such he/she is responsible for service delivery, program management and directing all technical repair and replacement for all appropriate end user devices. He/she manages all continuous services Programs, Initiatives, Projects and Daily Activities. They provide leadership, both technical and managerial, to staff and establish & manage adherence to standards for systems workstation image(s) development and maintenance of relevant EUS devices. He/she maintains adherence to HIPPA compliance and security requirements and manages all daily activities as well as projects within this assigned area of responsibility. Direct Staff management duties include: 1) Hiring & termination of direct reports. 2) Administration, discipline, evaluation, promotion, salary adjustment, time card management and time off requests. 3) Definition of performance expectations & provisions consistent feedback on an ongoing basis 4) Makes recommendations for career planning, succession planning & development 5) Resolution of interpersonal conflicts between employees & their peers or clientsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 14, 2025

Boydton, VA

|

Help Desk

|

Contract,Perm Possible

|

$17 - $21 (hourly estimate)

{"JobID":427982,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-78.3654545454545,"Longitude":36.6861818181818,"Distance":null},"State":"Virginia","Zip":"23917","ReferenceID":"RIC-794992","PostedDate":"\/Date(1752502588000)\/","Description":"Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality. pay range is between 15/hr - 20/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Center Logistics Technician - A","City":"Boydton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Supporting deployment of on-site datacenter physical infrastructure Installing, replacing and troubleshooting Cables and Hardware Handling data bearing devices (ex. Hard drives, solid state drives, etc.) Working within a ticket-based environment Performs assigned Logistics/Warehouse Support tasks and escalates issues during high-volume work activity or escalation-based situations Performs data entry to document inbound and outbound packages Ensures accurate documentation of incoming and outgoing deliveries as well as records Performs cycle audits and data corrections to ensure all inventory controls are met","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain... fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality. pay range is between 15/hr - 20/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 17, 2025

Irvine, CA

|

Customer Service

|

Contract-to-perm

|

$19 - $24 (hourly estimate)

{"JobID":428760,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-117.716090909091,"Longitude":33.6902727272727,"Distance":null},"State":"California","Zip":"92618","ReferenceID":"CHI-795895","PostedDate":"\/Date(1752743788000)\/","Description":"The services include Print/Copy, Mail, Office Services (desk-to-desk moves, hanging pictures, supplies management), Convenience Care for the MFDs (changing toner, loading paper, clearing jams, calling for Service), and Hospitality (set up/clean ups for breakfast, lunch, happy hour meetings/gatherings onsite). The Site Lead needs to have a strong understanding of Print/Copy and Mailroom, ability to jump in to help with Hospitality if/when needed, and the ability to oversee, track, report on the workflow that comes through this group. The Site Rep positions I\u0027m looking to fill would focus more on the Print/Copy/Mail services with the ability to be cross trained on Hospitality too.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Area Print Support Representative","City":"Irvine","ExpirationDate":null,"PriorityOrder":0,"Requirements":"copy, printer, scanner experience","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":24.0000,"SalaryLow":19.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The services include Print/Copy, Mail, Office Services (desk-to-desk moves, hanging pictures, supplies management), Convenience Care for the MFDs (changing toner, loading paper, clearing jams,... calling for Service), and Hospitality (set up/clean ups for breakfast, lunch, happy hour meetings/gatherings onsite). The Site Lead needs to have a strong understanding of Print/Copy and Mailroom, ability to jump in to help with Hospitality if/when needed, and the ability to oversee, track, report on the workflow that comes through this group. The Site Rep positions I'm looking to fill would focus more on the Print/Copy/Mail services with the ability to be cross trained on Hospitality too.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 16, 2025

Kansas City, KS

|

Desktop Support

|

Contract-to-perm

|

$18 - $22 (hourly estimate)

{"JobID":428511,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-94.6143636363636,"Longitude":39.1200909090909,"Distance":null},"State":"Kansas","Zip":"66111","ReferenceID":"KCM-795589","PostedDate":"\/Date(1752657399000)\/","Description":"Provide first-leveltechnical support of computer software and hardware products and services. Respond to and diagnose problems through discussions with users. This includes problem recognition, research, isolation, and resolution steps. Resolve basic to moderately complex problems while referring more complex problems to senior leveltechnicians. Assist users inquiring about how to use specific software, electronic mail, or operating systems. Use existing processes and tools (e.g., problem management database and help desk systems) to proactively support office staff and equipment. This position will handle calls as their primary duties as well as work tickets and may be asked to help with projects.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Support Services Technician","City":"Kansas City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1-2 years of experience in MS Windows environment handling Level 1 calls with experience handling desktop and laptop break/fix supportExperience using and troubleshooting MS Office (O365) productsExperience using ticketing systems, ServiceNow preferredExperience managing and troubleshooting Windows 11 workstationsExperience with Password resets, installation of software, and VPN troubleshootingClient uses Zscaler for VPN","Skills":"Bachelors Degree preferredIT Certifications","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Provide first-leveltechnical support of computer software and hardware products and services. Respond to and diagnose problems through discussions with users. This includes problem recognition,... research, isolation, and resolution steps. Resolve basic to moderately complex problems while referring more complex problems to senior leveltechnicians. Assist users inquiring about how to use specific software, electronic mail, or operating systems. Use existing processes and tools (e.g., problem management database and help desk systems) to proactively support office staff and equipment. This position will handle calls as their primary duties as well as work tickets and may be asked to help with projects.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 14, 2025

Port Isabel, TX

|

Desktop Support

|

Contract

|

$34 - $42 (hourly estimate)

{"JobID":415917,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-97.2003636363636,"Longitude":26.0804545454545,"Distance":null},"State":"Texas","Zip":"78578","ReferenceID":"HOU-782585","PostedDate":"\/Date(1747235784000)\/","Description":"A premier employer is seeking an IT System Administrator will provide day-to-day and project-related technical support primarily for the Rio Grande LNG Facility in Brownsville and remotely for other office locations. This includes analytical and problem-solving skills to contribute to problem resolution by closing/resolving tickets, giving first class, hands-on support to end-users. This role includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end-user requests, including the monitoring, tracking and coordination of service desk functions. This person will manage the processing of incoming support requests to ensure courteous, timely, and effective resolution of end user issues, coordinate and/or perform hands-on fixes at the desktop level, installing/upgrading system software, hardware configuration and setup, manage applications and system tools, as well as participate in technical projects including - Image/OS testing, new software rollouts, tenant migration and Azure/Active Directory consistency. They will provide application support for multiple programs, including administration of O365 environment (Azure, MS Teams, SharePoint, Exchange). They will help deploy/manage and inventory IT Asset Lifecycle Management program for end point computing devices, deliver frontline technical support for all employees and partners, and promote and adhere to a culture of compliance and governance with respect to documentation, reporting, knowledge transfer and training.This person must stay current on the latest trends in IT Infrastructure and Cloud technologies and promote a culture of innovation and technology awareness, as well as analyze and monitor for outages pertaining to our services, applications, and networking tools.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT System Administrator (Brownsville, Tx)","City":"Port Isabel","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8+ years of experience in IT Infrastructure, Technical Services, Help Desk/Support Service environment. Administration experience of O365 environment (Azure, MS Teams, SharePoint, Exchange)Workstation setup and mobile device management experience (ipads \u0026 iphones)Experience with new software rollouts, tenant migration and Azure/Active DirectoryExperience troubleshooting network switches and routers Core understanding of resource management and allocationKnowledge and strong understanding of the ITIL Framework and five core pillarsStrong understanding of cloud computing capabilities and limitations, business drivers, virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery modelsStrong Program or Project management skills with experience managing large enterprise company-wide projects, refreshments, rollouts, and migrations.Experience working with diverse corporate functions and balancing IT and OT requirements.Experience in vendor selection processes, service negotiations, and managing scopes of work with 3rd party service providers.Excellent verbal and written communication skillsComfortable with after hour work if needed i.e. deploying patches to equipment/upgrades","Skills":"CertificationsFluent in SpanishBachelors Degree","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A premier employer is seeking an IT System Administrator will provide day-to-day and project-related technical support primarily for the Rio Grande LNG Facility in Brownsville and remotely for other... office locations. This includes analytical and problem-solving skills to contribute to problem resolution by closing/resolving tickets, giving first class, hands-on support to end-users. This role includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end-user requests, including the monitoring, tracking and coordination of service desk functions. This person will manage the processing of incoming support requests to ensure courteous, timely, and effective resolution of end user issues, coordinate and/or perform hands-on fixes at the desktop level, installing/upgrading system software, hardware configuration and setup, manage applications and system tools, as well as participate in technical projects including - Image/OS testing, new software rollouts, tenant migration and Azure/Active Directory consistency. They will provide application support for multiple programs, including administration of O365 environment (Azure, MS Teams, SharePoint, Exchange). They will help deploy/manage and inventory IT Asset Lifecycle Management program for end point computing devices, deliver frontline technical support for all employees and partners, and promote and adhere to a culture of compliance and governance with respect to documentation, reporting, knowledge transfer and training.This person must stay current on the latest trends in IT Infrastructure and Cloud technologies and promote a culture of innovation and technology awareness, as well as analyze and monitor for outages pertaining to our services, applications, and networking tools.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 27, 2024

Braintree, MA

|

Desktop Support

|

Contract

|

$34 - $42 (hourly estimate)

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Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Tier 3 Support Specialist","City":"Braintree","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Windows Desktop Operating Systems -- version 10 \u0026 11 -- Expert Level skillset required *Windows server 2016 \u0026 2019 experience (Basic understanding of build, configure, troubleshoot, app. Installs) Experience is required *Citrix Virtual Desktop -- Desktop Director experience/understanding, or at a minimum understand the Virtual Desktop Technology solutions *VMware 6.5 or greater -- strong skillset given Aspire is 80% virtualized, intermediate experience supporting and working with Virtual servers *Microsoft Deployment Tools (MDT) Server experience -- level 2 or 3 skillset with this application (level 2 = advanced, level 3 = expert) *Cisco / Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies *Printing and MS Server Print Servers -- conceptual understanding, experience is a plus *Cloud phone solutions (Ring Central) -- not a must, a strong technical person can pick this up. *HP Desktop experience, Lenovo \u0026 HP Laptops experience *Strong understanding of Imaging systems -- MDT comes into play here *Experience with some end point encryption tools e.g. Sophos preferred *Strong Customer Service Skills (will need reference checks here) *Mobility -- a vehicle is a MUST as this individual will travel to the various Aspire sites and assist with on site end user support, or assist with backend infrastructure support for the NOC and Tier 3 resource *Wireless Technologies understanding e.g. Meraki, Cisco, Aerohive, Ruckus, etc. *Ability to foster and build upon vendor relationships *Understanding of Apple IOS devices and technology, iCloud, iTunes, familiarity with Apple iPhone devices","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. *Escalation point of issues or services forwarded from the IT Help Desk that may... require hands on or onsite support *Answering IT requests via phone, email and walk-ins *Track request through call and incident tracking software (Autotask/Service Now) *Manage and resolve requests and as needed escalate calls using incident management system *Analyze, coordinate, and deliver timely and accurate problem resolutions for end users *Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 11, 2025

Waterbury, CT

|

Customer Service

|

Perm

|

$45k - $55k (estimate)

{"JobID":426188,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.0534090909091,"Longitude":41.5775545454545,"Distance":null},"State":"Connecticut","Zip":"06708","ReferenceID":"DGO-786295","PostedDate":"\/Date(1752192923000)\/","Description":"Insight Global is seeking a Customer Service Agent to help with a client in the ecommerce space. This individual will help handle all inquiries from customers via phone, chat, and email. This role is responsible for de escalating all concerns that arise and providing top tier customer service at all times. This will be an onsite role 5 days a week, 8 -5 est. Responsibilities:-Act as the first point of contact for customers via phone, email, and chat.-Provide product guidance, solve complex cases, manage returns/claims, and handle order updates with care.-Support and mentor junior agents during escalation handling.-Work closely with transport service providers and internal teams to resolve shipping or delivery issues.-Take ownership of specialized areas such as claims handling, content improvements, or technical troubleshooting.-Monitor system performance and ensure proper documentation in tools like Zendesk, Shopify, and others.-Recommend improvements to internal FAQs and Help Desk materials.-Engage with customers on social media channels to ensure a positive brand experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Service Agent","City":"Waterbury","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-At least 1 year of experience in customer support, ideally in e-commerce or technical support environments.-A proactive, solutions-focused mindset and a passion for delivering exceptional customer service.-Strong organizational and time-management skills, even when working remotely.-Comfort using platforms like Zendesk, Shopify, and communication tools (training provided).-Willingness to learn, adapt, and contribute to team improvements.","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55000.0000,"SalaryLow":45000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Customer Service Agent to help with a client in the ecommerce space. This individual will help handle all inquiries from customers via phone, chat, and email. This role is... responsible for de escalating all concerns that arise and providing top tier customer service at all times. This will be an onsite role 5 days a week, 8 -5 est. Responsibilities:-Act as the first point of contact for customers via phone, email, and chat.-Provide product guidance, solve complex cases, manage returns/claims, and handle order updates with care.-Support and mentor junior agents during escalation handling.-Work closely with transport service providers and internal teams to resolve shipping or delivery issues.-Take ownership of specialized areas such as claims handling, content improvements, or technical troubleshooting.-Monitor system performance and ensure proper documentation in tools like Zendesk, Shopify, and others.-Recommend improvements to internal FAQs and Help Desk materials.-Engage with customers on social media channels to ensure a positive brand experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Feb 21, 2023

Kansas City, MO

|

Desktop Support

|

Contract

|

$21 - $26 (hourly estimate)

{"JobID":266252,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-94.5655454545455,"Longitude":39.0943636363636,"Distance":null},"State":"Missouri","Zip":"64102","ReferenceID":"KCM-604823","PostedDate":"\/Date(1676996165000)\/","Description":"An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Systems Support Specialist I","City":"Kansas City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ experience in a professional help desk/desktop support/service desk role Experience with Windows 10Very documentation orientedGood customer-service personality","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":26.0000,"SalaryLow":20.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An Insight Global client is looking for a desktop support technician to join their team of 10 in either Kansas City, MO. In this role you will serve as first point of contact for any IT-related... issues, troubleshoot devices (PC, laptops, printers, etc.) and document tasks. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 16, 2025

Charleston, SC

|

Programmer / Developer

|

Perm

|

$67k - $126k (estimate)

{"JobID":428563,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-79.9874545454545,"Longitude":32.8000909090909,"Distance":null},"State":"South Carolina","Zip":"29401","ReferenceID":"CHS-795628","PostedDate":"\/Date(1752664593000)\/","Description":"Insight Global is seeking a .Net Developer for a client sitting in Charleston, SC. This individual will be responsible for creating and maintaining a secure operational data warehouse of current historical data to facilitate data-informed decision making. Responsibilities include: Maintain district\u0027s internal web application using ASP.NET Collaborate with a team of front-end developers and designers Create reusable, effective, and scalable code Design various layers of the application Ensure security and data protection Data mining using SQL Server for plan building, tracking and analysis Manage tasks that may go between departments or cross-functional teams for district projects Analyze data and prepare reports for executive decision support1Collect user specifications; create software design, develop application, develop data structure and quality test software creation on the Operational Data Store (Data Central)Manage security and access to Data Central and other state data store applicationsProvide training, user support, help desk functionality and online manuals for use of Data Central applications and state data store applications (such as Enrich, EDPlan, etc...)Provide support and applications for other programs across divisions in the preparation and design of system reports and data filesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":".Net Developer","City":"Charleston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor\u0027s degree in computer science or engineering At least 3 years of experience in coding using .NET languages (C+, VB, .NET)Experience in ASP.NET framework and SQL serversA strong foundation in SSRS/SSIS/SSMSExtensive experience writing MSSQL queriesUnderstanding of HTML, JS, and CSS","Skills":"Knowledge of web analytics tools integrationFamiliar with SQL indexesFamiliarity with PowerSchool or other student information systems data","Industry":"Programmer / Developer","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":126278.0000,"SalaryLow":66796.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a .Net Developer for a client sitting in Charleston, SC. This individual will be responsible for creating and maintaining a secure operational data warehouse of current... historical data to facilitate data-informed decision making. Responsibilities include: Maintain district's internal web application using ASP.NET Collaborate with a team of front-end developers and designers Create reusable, effective, and scalable code Design various layers of the application Ensure security and data protection Data mining using SQL Server for plan building, tracking and analysis Manage tasks that may go between departments or cross-functional teams for district projects Analyze data and prepare reports for executive decision support1Collect user specifications; create software design, develop application, develop data structure and quality test software creation on the Operational Data Store (Data Central)Manage security and access to Data Central and other state data store applicationsProvide training, user support, help desk functionality and online manuals for use of Data Central applications and state data store applications (such as Enrich, EDPlan, etc...)Provide support and applications for other programs across divisions in the preparation and design of system reports and data filesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 17, 2025

San Clemente, CA

|

Medical Assistant

|

Contract

|

$17 - $21 (hourly estimate)

{"JobID":428939,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-117.613818181818,"Longitude":33.4278181818182,"Distance":null},"State":"California","Zip":"92672","ReferenceID":"HSW-796147","PostedDate":"\/Date(1752776067000)\/","Description":"Insight Global is looking for a Medical Assistant to join a family practice and internal medicine clinic in San Clemente, CA. This will mainly be a back office role, but may need to help out in the front office if needed. We are looking for someone who is a team player and who can be flexible, this person needs to be comfortable with assisting in various tasks and help when/where as needed. This person will not be assigned to support only one specific doctor, but will be helping around with multiple doctors where needed. Duties include: preplanning patient visits, rooming patients, completing tasks in inbox from the providers, ensure referrals and labs are completed and logged, and other various responsibilities as needed. This person will be joining a team with 2 front desk receptionists, 2 back office medical assistants, and a total of 4 providers. This clinic mostly works with a geriatric patient population.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Medical Assistant","City":"San Clemente","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Medical Assistant diploma or certification BLS certification from American Heart Association High school diploma or GED Experience with an EMR system Team player and good customer service skills","Skills":"Bilingual English and Spanish Epic EMR experience","Industry":"Medical Assistant","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Medical Assistant to join a family practice and internal medicine clinic in San Clemente, CA. This will mainly be a back office role, but may need to help out in the... front office if needed. We are looking for someone who is a team player and who can be flexible, this person needs to be comfortable with assisting in various tasks and help when/where as needed. This person will not be assigned to support only one specific doctor, but will be helping around with multiple doctors where needed. Duties include: preplanning patient visits, rooming patients, completing tasks in inbox from the providers, ensure referrals and labs are completed and logged, and other various responsibilities as needed. This person will be joining a team with 2 front desk receptionists, 2 back office medical assistants, and a total of 4 providers. This clinic mostly works with a geriatric patient population.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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