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Jul 02, 2025

Boydton, VA

|

Help Desk

|

Contract

|

$18 - $22 (hourly estimate)

{"JobID":422937,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-78.3573636363636,"Longitude":36.6697272727273,"Distance":null},"State":"Virginia","Zip":"23917","ReferenceID":"RIC-790228","PostedDate":"\/Date(1751444160000)\/","Description":"Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality.Pay Range: $15/hr. - $22/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Center Decommissioning \u0026 Logistics Technincian","City":"Boydton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Supporting deployment of on-site datacenter physical infrastructure Installing, replacing and troubleshooting Cables and Hardware Handling data bearing devices (ex. Hard drives, solid state drives, etc.) Working within a ticket-based environment Performs assigned Logistics/Warehouse Support tasks and escalates issues during high-volume work activity or escalation-based situations Performs data entry to document inbound and outbound packages Ensures accurate documentation of incoming and outgoing deliveries as well as records Performs cycle audits and data corrections to ensure all inventory controls are met","Skills":"DecommissioningCompTIA A+CompTIA ITFNetworking","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain... fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality.Pay Range: $15/hr. - $22/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 07, 2025

Draper, UT

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Help Desk

|

Contract,Perm Possible

|

$15 - $19 (hourly estimate)

{"JobID":414902,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-111.822636363636,"Longitude":40.5156363636364,"Distance":null},"State":"Utah","Zip":"84020","ReferenceID":"SLC-781160","PostedDate":"\/Date(1746645415000)\/","Description":"One of our top clients is looking for a voice provisioning analyst to join their SLC, UT team. This individual will be working at one of the premier financial institutions in the world to better enhance their skills as a technical professional. The types of events that drive the work CES performs includes: Employee Onboarding, Employee Mobility and Transfers, Leavers and Terminations, Firm Mergers, Acquisitions, \u0026 Divestitures, and Divisional Restructuring. Location Strategy projects and other strategic business initiatives also generate work for the team which manages the entitlements access and system configuration of technology products and services that span three work streams: Information Privilege Management, Voice Privilege Management, and Market Data Privilege Management. CES is constantly focused on transformation and improving the client experience. They partner with various Engineering, Human Resources, Risk, and Compliance teams to create fast, easy, and scalable solutions that meet the continuously changing demands of technology and our business. The ideal individual will be a strong mix of technical ability and personality. They will be working daily with clients of the firm, and they will need to be able to communicate effectively internally and externally.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Voice Provisioning Analyst","City":"Draper","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-1+ year of technical support experience-Experience working with some kind of ticketing system (i.e. servicenow) -Windows Desktop and Server Operating Systems -Windows A.D. -Sound technical knowledge and troubleshooting skills (Windows Desktop, VoIP, Ticketing tools, etc.) -Responsive and able to react quickly to client needs -Proactive and logical thinking in resolving problems -Good command of English Language: Written and Verbal -Good communication and interpersonal skills","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":19.0000,"SalaryLow":15.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

One of our top clients is looking for a voice provisioning analyst to join their SLC, UT team. This individual will be working at one of the premier financial institutions in the world to better... enhance their skills as a technical professional. The types of events that drive the work CES performs includes: Employee Onboarding, Employee Mobility and Transfers, Leavers and Terminations, Firm Mergers, Acquisitions, & Divestitures, and Divisional Restructuring. Location Strategy projects and other strategic business initiatives also generate work for the team which manages the entitlements access and system configuration of technology products and services that span three work streams: Information Privilege Management, Voice Privilege Management, and Market Data Privilege Management. CES is constantly focused on transformation and improving the client experience. They partner with various Engineering, Human Resources, Risk, and Compliance teams to create fast, easy, and scalable solutions that meet the continuously changing demands of technology and our business. The ideal individual will be a strong mix of technical ability and personality. They will be working daily with clients of the firm, and they will need to be able to communicate effectively internally and externally.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 11, 2025

Irving, TX

|

Help Desk

|

Contract,Perm Possible

|

$22 - $28 (hourly estimate)

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A client of Insight Globals is looking for a Tier 2 IT Support Analyst to join their team in Iriving, TX. This primary responsibility of the candidate will be taking phone calls from a phone queue,... answering chats, working the unassigned queue and being the desktop support point of contact for the 100 onsite end users. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 14, 2025

San Jose, CA

|

Help Desk

|

Contract

|

$9 - $11 (hourly estimate)

{"JobID":427920,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.931090909091,"Longitude":37.4271818181818,"Distance":null},"State":"California","Zip":"95134","ReferenceID":"SJC-794586","PostedDate":"\/Date(1752491785000)\/","Description":"A client of Insight Global is seeking a Tier 3 Support Engineer to support the Unified Contact Center Enterprise (CCE). The Tier 3 Support Engineer is a senior technical expert responsible for resolving the most complex and escalated issues related to Contact Center Enterprise (CCE). This role requires deep technical knowledge and the ability to work closely with customers, partners, and engineering teams.On a day to day basis you will be supporting the Tier 2 support level as a more technical point of contact. You will be responsible for looking at the issue and understanding what the root cause issue is. From there, you will loop in the proper point of contact for remediation. During this time you will be responsible for communication with the customer.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"INTL INDIA - Tier 3 Support Engineer","City":"San Jose","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of experience troubleshooting and problem resolution for escalated technical issuesExperience analyzing and diagnose complex software, hardware, and network problems. Ability to work with: help center, engineering, and product teams to identify root causes and develop solutions. Excellent customer service and the ability to support presales and post-sales activities by providing technical guidance and solution design input. Create and maintain technical documentation, knowledge base articles, and customer communications. Mentor and assist lower-level support teams to improve overall support effectiveness.","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":11.0000,"SalaryLow":8.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is seeking a Tier 3 Support Engineer to support the Unified Contact Center Enterprise (CCE). The Tier 3 Support Engineer is a senior technical expert responsible for... resolving the most complex and escalated issues related to Contact Center Enterprise (CCE). This role requires deep technical knowledge and the ability to work closely with customers, partners, and engineering teams.On a day to day basis you will be supporting the Tier 2 support level as a more technical point of contact. You will be responsible for looking at the issue and understanding what the root cause issue is. From there, you will loop in the proper point of contact for remediation. During this time you will be responsible for communication with the customer.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 26, 2025

Fairpoint, NY

|

Help Desk

|

Perm

|

$80k - $100k (estimate)

{"JobID":422001,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"New York","Zip":null,"ReferenceID":"ATL-791601","PostedDate":"\/Date(1750954590000)\/","Description":"Youll lead a small but growing support operation (currently six agents) and jump in personally when high-stakes issues arise. Your mandate: tighten day-to-day ticket management, improve after-hours accountability, and be the voice of the customer across Alpine.100K OTEWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Support Manager","City":"Fairpoint","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience leading a customer-facing team (support, service, call center, or similar)Demonstrated success improving ticket workflows, KPIs, or CSATAbility to learn Zendesk (views, SLAs, Explore, QA)Strong analytical \u0026 process-design skills; KPI-driven mindsetHigh emotional intelligence and calm under pressureWillingness to be hands-on and cover shifts in a lean environment","Skills":"Experience with public-safety or other mission-critical softwareFamiliarity with NFIRS/NEMSIS or fire-service operationsITIL, HDI, or similar certificationExperience scaling a support org from 5 to 10+ peopleBackground collaborating with Professional Services or Customer SuccessB2B software experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":100000.0000,"SalaryLow":80000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Youll lead a small but growing support operation (currently six agents) and jump in personally when high-stakes issues arise. Your mandate: tighten day-to-day ticket management, improve after-hours... accountability, and be the voice of the customer across Alpine.100K OTEWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 11, 2025

Fort Lauderdale, FL

|

Help Desk

|

Contract-to-perm

|

$18 - $23 (hourly estimate)

{"JobID":427410,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.1238181818182,"Longitude":26.1548181818182,"Distance":null},"State":"Florida","Zip":"33312","ReferenceID":"FTL-794464","PostedDate":"\/Date(1752193046000)\/","Description":"Working within the Technical Support Center with our client in Fort Lauderdale you will be joining a team that supports the approximately 6,000 internal employees from a technical perspective. As an IT Support Technician, you would be working across both Windows and Mac OS assisting with hardware and software issues. With their being a government entity, documentation of best practices and efficient process will be provided as much as possible. The first two weeks would be a 7 AM EST to 3:30 PM EST schedule with slight variations in shift timing upon completion of the training program.Pay Rate: $20-24/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support Technician","City":"Fort Lauderdale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Support Technician Experience from an Enterprise EnvironmentComp TIA Certificate (A+, Network+, Security+)Familiar with Active DirectoryValid State of FL Driver\u0027s LicenseAbility/Comfortability to work in an environment with armed LEOs","Skills":"Hardware repair/troubleshooting experienceGreat communication skills and phone presenceQuick-thinking, fast-learning individual","Industry":"Help Desk","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Working within the Technical Support Center with our client in Fort Lauderdale you will be joining a team that supports the approximately 6,000 internal employees from a technical perspective. As an... IT Support Technician, you would be working across both Windows and Mac OS assisting with hardware and software issues. With their being a government entity, documentation of best practices and efficient process will be provided as much as possible. The first two weeks would be a 7 AM EST to 3:30 PM EST schedule with slight variations in shift timing upon completion of the training program.Pay Rate: $20-24/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 11, 2025

Pittsburgh, PA

|

Help Desk

|

Contract

|

$18 - $23 (hourly estimate)

{"JobID":426354,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-79.9575454545455,"Longitude":40.4377272727273,"Distance":null},"State":"Pennsylvania","Zip":"15213","ReferenceID":"PIT-789005","PostedDate":"\/Date(1752192939000)\/","Description":"Day to Day:Insight Global is seeking 1 IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users, coordination resolutions for end user issues, and follow-up to end user related IT problems and ensure a resolution.Provide technical support onsite and over the phone for CustomersSoftware and network issues on laptops and desktopsTroubleshooting and resolving issues with software and printers.Create and manage ticketsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Technical Support","City":"Pittsburgh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Associates Degree and Minimum 1 years IT Support expereince ORBachelors Degree and minimum 1 year professional IT Support Expereince Phone support experience high call volume Experience remoting into devices to fix issues Previous IT Support expereince MUST INCLUDE both HARDWARE and SOFTWARE support","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day to Day:Insight Global is seeking 1 IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end... users, coordination resolutions for end user issues, and follow-up to end user related IT problems and ensure a resolution.Provide technical support onsite and over the phone for CustomersSoftware and network issues on laptops and desktopsTroubleshooting and resolving issues with software and printers.Create and manage ticketsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 11, 2025

Mississauga, ON

|

Help Desk

|

Contract,Perm Possible

|

$24 - $30 (hourly estimate)

{"JobID":427272,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-79.603147,"Longitude":43.6617550909091,"Distance":null},"State":"Ontario","Zip":"L4W5G2","ReferenceID":"TOR-794120","PostedDate":"\/Date(1752193040000)\/","Description":"Insight Global is seeking a Technical Support Consultant to join a Fortune 100 technology company for a 2-year contract (with potential conversion to fulltime). In this role, you will provide onsite L1 support for one of the company\u0027s manufacturing end-clients with 400 onsite users. This support involves troubleshooting, repairing, and maintaining hardware and software components; IMACD events (Install, Move, Add, Change, De-install); and other end-user support as needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Technical Support Consultant","City":"Mississauga","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3-5 years of technical support experience- Onsite technical support experience- Highly professional and clear communication skills","Skills":"- ITSM knowledge","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Technical Support Consultant to join a Fortune 100 technology company for a 2-year contract (with potential conversion to fulltime). In this role, you will provide onsite... L1 support for one of the company's manufacturing end-clients with 400 onsite users. This support involves troubleshooting, repairing, and maintaining hardware and software components; IMACD events (Install, Move, Add, Change, De-install); and other end-user support as needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Nov 10, 2022

Las Vegas, NV

|

Help Desk

|

Contract-to-perm

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$19 - $24 (hourly estimate)

{"JobID":239603,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-115.118545454545,"Longitude":36.0865454545455,"Distance":null},"State":"Nevada","Zip":"89119","ReferenceID":"LSV-564225","PostedDate":"\/Date(1668118448000)\/","Description":"DAY TO DAY:? Application Support services: GE CENTRICITY PERIOPERATIVE ANESTHESIA (CPA), GE CENTRICITY PERIOPERATIVE MANAGEMENT (CPM), VOCERA, PROVATION MEDICAL, and other miscellaneous applications that are linked to these.? PROBLEM solve and identify solutions to non-standard requests.? DOCUMENT and communicate effectively in order to ensure timely resolutions.? SUPPORT by Working with third-party vendors in order to support the GE CPM, GE CPA, Vocera, Provation Medical (ProvationMD);? Assesses and interpret customers\u0027 needs and requirements.? TESTING the functionality of application(s) as the environment is constantly applying updates/patches to different environments we are in and linked to;? TAKE OWNERSHIP for tickets, service requests that come into HEAT ticketing system.? SUPPORT and assist with Vendor Access Requests.? TROUBELSHOOT and assist UHG ServiceDesk tickets and requests, if any.? DOCUMENT and prepare to send out notifications/outages/maintenance via email to the stakeholders.? Analyze technology solutions options and provides feedback to appropriate parties.? Maintain with all IT policies and procedures required.? TAKE OWNERSHIP to schedule TEAMS meetings in order to gather appropriate IT professionals and or Clinical Management in order to communicate on a bigger scale for projects, tasks, updates, if no project manager is involved.? Run through the testing process a clinical staff members would process through a patient case file in a day.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Application Support Technician","City":"Las Vegas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"MUST HAVES:? 2+ years of Information Technology experience (can be school)? Experience Supporting Applications ? Strong customer service skills? Troubleshooting skills via phone or in-person? Microsoft 0365 experience? Willing to travel to different locations in the Las Vegas Area (up to 4)? Ability to work weekends once a month on Sunday to test Microsoft Windows patching ? AA Degree or equivalent certification (A+, Network+, Security+)","Skills":"PLUSSES:? Healthcare experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.7500,"SalaryLow":19.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

DAY TO DAY:? Application Support services: GE CENTRICITY PERIOPERATIVE ANESTHESIA (CPA), GE CENTRICITY PERIOPERATIVE MANAGEMENT (CPM), VOCERA, PROVATION MEDICAL, and other miscellaneous applications... that are linked to these.? PROBLEM solve and identify solutions to non-standard requests.? DOCUMENT and communicate effectively in order to ensure timely resolutions.? SUPPORT by Working with third-party vendors in order to support the GE CPM, GE CPA, Vocera, Provation Medical (ProvationMD);? Assesses and interpret customers' needs and requirements.? TESTING the functionality of application(s) as the environment is constantly applying updates/patches to different environments we are in and linked to;? TAKE OWNERSHIP for tickets, service requests that come into HEAT ticketing system.? SUPPORT and assist with Vendor Access Requests.? TROUBELSHOOT and assist UHG ServiceDesk tickets and requests, if any.? DOCUMENT and prepare to send out notifications/outages/maintenance via email to the stakeholders.? Analyze technology solutions options and provides feedback to appropriate parties.? Maintain with all IT policies and procedures required.? TAKE OWNERSHIP to schedule TEAMS meetings in order to gather appropriate IT professionals and or Clinical Management in order to communicate on a bigger scale for projects, tasks, updates, if no project manager is involved.? Run through the testing process a clinical staff members would process through a patient case file in a day.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 11, 2025

Byron, MI

|

Help Desk

|

Contract-to-perm

|

$14 - $17 (hourly estimate)

{"JobID":427766,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-85.7052727272727,"Longitude":42.8179090909091,"Distance":null},"State":"Michigan","Zip":"49315","ReferenceID":"GRR-794697","PostedDate":"\/Date(1752254202000)\/","Description":"A client of Insight Global is seeking an IT Hardware Asset Specialistto join their team! This individual will be responsible for coordinating between procurement and IT teams to ship and receive hardware, complete audits, and manage inventory. Hardware may include but is not limited to switches, desktops, monitors, wall connectors, cables, servers, and more. This individual will be in communication with multiple teams across the organization to ensure that shipments and inventory received are accurate, inventory is managed in a timely matter, and there are no discrepancies between finance, procurement, and IT. Compensation:$15/hr to $17/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Hardware Asset Specialist","City":"Byron","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2-3 years of experience with IT hardware- Inventory management experience- Flexibility to work off-shift hours on occasion","Skills":"- Warehouse experience- Any IT degree or certifications (CompTIA A+, etc.)","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global is seeking an IT Hardware Asset Specialistto join their team! This individual will be responsible for coordinating between procurement and IT teams to ship and receive... hardware, complete audits, and manage inventory. Hardware may include but is not limited to switches, desktops, monitors, wall connectors, cables, servers, and more. This individual will be in communication with multiple teams across the organization to ensure that shipments and inventory received are accurate, inventory is managed in a timely matter, and there are no discrepancies between finance, procurement, and IT. Compensation:$15/hr to $17/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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