Job Search Results for help desk

A client in the hospitality industry is looking to add 2 product marketing coordinators to their team in the Orlando, FL area. They will be responsible for managing how reservations are entered into... More their property management systems. They will help manage the guest experience and maintain how the property manages reservations. This person will play a key role in maintaining the accuracy and performance of our digital platforms. This role is ideal for someone with a hospitality background who is eager to grow in the digital marketing space. They will assist with website content reviews, support online reputation management, and generate performance reports to help guide marketing decisions. This position is hybrid 4 days a week in office and 1 day remote.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A restaurant client of Insight Global is looking for a POS Analyst to join their team. This persons main responsibility will be to oversee the labs, maintain them, and provide level 3 support. This... More person is expected to have knowledge in reimaging machines, scripting in PowerShell (with the ability to automate processes and run scripts). They are expected to have a strong understanding of windows computer hardware and the ability to repair them, strong knowledge of virtual machines, and have strong troubleshooting experience. This person will be spending approximately 3 hours of their workday handling escalations from the Service Desk that deal with issues the corporate owned restaurant locations are having. This person will spend approximately 4 hours a day in the lab working with equiptment, reimaging computers, making sure that the lab is tidy (re-cabling, etc.), and keeping up with the equiptment inventory (POS, desktop machines, etc.). The remainder of this persons day will be working alongside internal teams that might ask for help while they are in the labs (such as QA Test team). They are currently using PAR, Infor, and Oracle as their POS system and using ServiceNow as their ticketing system. It would be great if this person knows POS systems however this person will receive training on the various systems this brand uses. Compensation:$25/hr to $35/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one ofemployment, including options for medical, dental, and vision insurance. Eligibility to enroll inthe 401(k) retirement plan begins after 90 days of employment. Additionally, employees in thisrole will have access to paid sick leave and other paid time off benefits as required under theapplicable law of the worksite location.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We seek a customer service, process, and technology-oriented Office Coordinator to join our team. In this role, you will not only manage the front desk, greeting visitors, scheduling, or assisting... More with project management but you will have document control specialist responsibilities to help manage our document control processes, procedures, and systems to enable us to execute our major EPC construction projects successfully. As the Office Coordinator, you will play a pivotal role in enhancing project efficiencies, mitigating risks, and contributing to the successful completion of EPC projects. Position Responsibilities Reception: Greeting visitors, answering phone calls, and transferring calls to the appropriate person.Scheduling: Booking conference rooms, meeting spaces, and events. Ordering lunch for guests on site, meetings, trainings, etc.Correspondence: Managing incoming and outgoing mail, emails, and faxes.Supplies: Monitoring and ordering office supplies and break room inventory.Maintenance: Submitting work orders for repairs and maintenance to the office space and equipment.Documentation: Provide non-technical review of document/drawing releases to meet ISO 9001, Contractual, and Department requirements.Track client, contractor, and vendor deliverables throughout the project lifecycle (recording revisions, revision purposes, distribution and transmittal histories)Prepare accurate status reporting based upon the metadata designations and submitting at the determined frequency (per project basis).Support implementation of the department electronic document management system including the engineering document control management system.Effectively follow Work Instructions and assist with modifications as required.Support for the Quality System during corporate audits, actively participate in department activities.Communications: Managing company-wide communications, such as memos, announcements, and invitations.Support: Providing support to staff members at all levels, including scheduling meetings, managing calendars, and organizing departmental events. Prepare and maintain project documentation, reports and presentations as needed.Project Management: Assist in planning, executing, and monitoring projects within the PowerFLX department. Coordinate project timelines, resources, and deliverables, ensuring alignment with departmental goals.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Senior ServiceNow Security Developer to join the team of one of their top clients in the Insurance space. This person will be a vital member of the security team,... More providing technical expertise in ServiceNow with a focus on Security Operations and Vulnerability Management. This role supports internal team "stakeholders" pushing ServiceNow security principles to production. You will create automated security workflows for incident triage, enrichment, containment actions, and reporting, as well as develop playbook automation and Security incident response (SIR) and Vulnerability response (VR). Candidates will collaborate with other teams and team members to ensure integration with other security systems and processes, and develop and maintain relevant documentation. An ideal candidate will positively impact the team by providing the latest ServiceNow technologies and best practices, analyze incidents and events to provide actionable security advice, and work with the security team to uncover vulnerabilities and maintain security platforms. Daily activities do not stop here, as candidates will develop knowledge base articles, and even helping train Help Desk staff on IT security tools. The candidate will work to implement all security platforms (CrowdStrike, Zscaler, Obsidian) while providing advice on security controls, and testing new technologies. This will be in support of the implementation of key security platforms participate in incident response activities. If you are a true SME in the Security space within ServiceNow, please consider applying for this role!We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking an ambitious and energetic self-starter to join our dynamic IT team as a Network Administrator. Under the supervision of the Senior Network Administrator, the Network Administrator... More will be responsible for the daily operation and administration of a data center in a Microsoft Windows Active Directory / Microsoft Office 365 environment. The Network Administrator will be a key support partner and must have strong diagnostic and troubleshooting skills. This position requires hands-on experience with supporting users with application and network connectivity issues. The Network Administrator must have a solid understanding of all networking and operating system concepts, excellent problem-solving skills to diagnose programs, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT team members. This position may require independent work, sharing information and assisting others with work orders. Troubleshoots and maintains Windows Servers in a VMWare environment. Maintains a strong knowledge of basic network fundamentals. Documents processes of all projects to ensure future review and understanding. Collaborates with the broader team to brainstorm and create new systems. Stays educated on the leading edge of administration and support practices. Updates job knowledge by studying state-of-the-art administration tools, techniques and computing equipment, participates in educational opportunities, reads professional publications, maintains personal networks, and participates in professional organizations. Monitors and maintains network stability and security. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We seek a skilled Senior IT Systems Administrator to play a critical role in managing and securing our IT infrastructure. This position is ideal for a self-starter with extensive experience in hybrid... More Microsoft environments, security, automation, and troubleshooting.The ideal candidate will have expertise in managing Hybrid Active Directory, Microsoft Exchange, Proofpoint email security, Microsoft Defender for Endpoints, and Windows Server environments, along with strong problem-solving skills and attention to detail.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less