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Insight Global is seeking a Technical Program Manager to support a top global retail and apparel client. This individual will lead complex, enterprise-wide technology programs within the Enterprise... More Platform, Infrastructure, and Engineering space. The ideal candidate brings strong technical acumen, financial oversight experience, and the ability to influence across highly matrixed teams. You will drive strategic planning, execution, and delivery of transformative initiatives that enhance platforms, systems, and guest experiences while championing operational excellence and continuous improvement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A top Telecom Labs organization is seeking a research engineer to help develop a never before built Network Foundation Model. Like LLMs for text, this NFM will unlock agentic capabilities for Network... More Data. Building and finetuning this model will allow them to advance their 5G network capabilities in ways not yet possible. The Research Engineer will utilize their expertise in Deep Learning and hands on experience with GAN, Diffusion, and Transformer models to solve complex problems related to multi-modal representation learning. Hands-on experiences with Pytorch/Pytorch lighting/Tensorflow on CUDA/GPU is required. Any experience on training domain-specific foundation models and wireless/wired networking would be a huge plusWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior QA Tester will be joining our client's M&O (Maintenance and Operations) team in Lansing, Michigan. This individual will perform testing for production support, data fixes, and maintenance... More requests for approximately 70 applications. They will also support requests for new work for existing applications and provide insight on what testing efforts will be required for each request along with how much time each request will. Lastly, they will contribute to internal Wikipedia documentation.$42/hr - $47/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Site Reliability Engineer (SRE) for a client supporting mission critical transaction processing systems. This individual will play a key role in deploying and... More supporting AWS based applications, including ECS services connected to RDS databases, while helping the organization expand into a second AWS region. The ideal candidate is confident, technically strong, and comfortable engaging in design discussions, presenting ideas, and challenging architectural decisions when needed. This role offers long term stability, exposure to highly visible systems, and collaboration with a global engineering team in a regulated, high impact environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is look for a Site Reliability Engineer/ Implementation Lead to support a CCaaS transformation program. The role will focus on implementing monitoring solutions across a distributed,... More SaaS-based contact center environment, including integrations, APIs, and vendor-managed platforms.Responsibilities include the below: -Define and implement monitoring across CCaaS components (IVR, routing, integrations, agent client, dialer)-Configure and implement monitoring solutions in Splunk and Dynatrace-Onboard application logs and telemetry into SplunkConfigure Dynatrace OneAgent, key requests, and service flows-Implement synthetic monitoring for critical flows where telemetry is limited-Identify observability gaps and define mitigation approaches-Build dashboards and alerting to support operational monitoring-Work with application teams, vendors, and architects to align on monitoring requirements-Support testing and validation of monitoring before production rolloutWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking a Technical Support Analyst to join a growing telecom support team. This role operates in a Technical Assistance Center (TAC)/NOC-style environment, supporting enterprise customers by... More managing and resolving telecom and network-related issues.This is a highly visible, client-facing role focused on delivering a white-glove support experience?owning issues from start to finish so customers don?t have to.While this is not officially a lead role, there is strong opportunity for growth into team leadership, including mentorship and supervisory responsibilities.What You?ll Do?Act as the primary point of contact for customer telecom and network issues?Troubleshoot and support services such as:oInternet circuits (e.g., broadband, fiber, DSL)oVoIP systemsoTraditional telecom (POTS) and related infrastructure?Open, manage, and escalate tickets with telecom carriers?Own issues end-to-end, ensuring timely resolution and clear communication?Coordinate with carriers, vendors, and field technicians to resolve incidents?Source and manage third-party (?smart hands?) technicians when needed?Provide proactive updates and maintain strong customer relationships?Collaborate with internal team members and step in to guide or support peers when neededNote: This role is not focused on desktop support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

OverviewWe are seeking a dependable, detail-oriented HRIS Analyst with strong Workday expertise to support and improve our HR systems and processes. This role will take ownership of Workday... More transactions, contracts, documentation, and issue resolution Key ResponsibilitiesServe as the primary Workday power user, independently processing all Workday transactions and business processesOwn documentation and process contracts and transactions, be able to investigate issues and resolveResearch, troubleshoot, and resolve Workday issues, errors, and data inconsistenciesIdentify process gaps and recommend system or workflow improvementsPartner with HR to improve system efficiency, accuracy, and compliance across employee lifecycle transactionsEnsure data integrity and consistency across Workday modulesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking to bring on a Business Development/Capture Manager to help grow the portfolio of a Federal client of ours. The Director will be responsible for the following: ?Directly... More responsible for the profit and loss of a contracts as the prime with subcontractors, to include cost, schedule and performance.?Directly responsible for ensuring contract administration as the prime with subcontractors.?Directly responsible for managing customer-site contractors and company-site representative for Texas-based company.?Develop and implement plans and assure the overall success of project field operations?Responsible for project performance, including identifying and implementing corrective action and ensuring overall contractual compliance and client satisfaction with performance.?Will establish, implement and enforce policies and procedures in compliance with corporate standards and relevant laws and regulations.?Understands contractual requirements and executes Statements of Work, Performance Work Statements, Task Orders, Safety Plans, and other project-related plans and procedures.?Responsible for field operations, other management, staff and sub-contractors; ensuring that they are safely, efficiently and effectively executing contract tasks; facilitates teamwork among project staff; provides direction and supervision as necessary.?Responsible for subordinate management and staff and for recognition and rewards for top performers, fiscal controls and ROI objectives.?Directly responsible for developing new business in the area with annual goal of $1M per year; understands Non-Disclosure Agreements, Teaming Agreements, Subcontractor Agreements, and Consulting Agreements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for Sr Network Engineers to support new infrastructure projects for a retail customer's Network Datacenter team. Support would include some travel to Austin, otherwise 3... More days per week on site in Coppell, TX. Key responsibilities include:-Design, implement, and support enterprise network infrastructureTroubleshoot and resolve complex network issues (L2/L3 support)-Configure and maintain Cisco network security and access solutions-Collaborate with cross-functional teams to ensure network reliability and performance-Monitor network systems and proactively address performance or security concerns-Provide documentation and support for network configurations and changesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Receive, inspect, and restock marketing materials and laptops/hardware items.Pick, pack, and fulfill shipping requests for marketing and hardware items.Replenish stock and perform inventory... More counts.Operate warehouse equipment (e.g., pallet jack, carts, etc.) as needed.Follow all safety guidelines and maintain a clean, organized, and safe work environment.Ability to lift, move, and transport moderately heavy items (up to 50 lbs.).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less