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Insight Global is seeking an Embedded Firmware Engineer for our end client in Louisiana. This role is ideal for an embedded engineer who enjoys working close to hardware and defining systems from the... More ground up. This position involves hands-on board bring-up, hardware debugging, and lab-based validation. Remote flexibility is available when lab presence is not required. You will work across embedded firmware, wireless communication (Wi-Fi and Bluetooth),camera systems, and on-device machine learning while owning firmware quality, validation strategy, and long-term reliability.Responsibilities:? Design and implement embedded firmware for custom dash camera platforms? Develop multimedia pipelines including RTSP streaming and SD card storage? Integrate and configure camera sensors for capture and tuning? Develop and maintain wireless communication (Wi-Fi, Wi-Fi Aware/NAN, Bluetooth)? Enable execution of pretrained ML inference models on embedded hardware? Optimize firmware for performance, memory, power, and long-duration stability? Bring up and debug new hardware in collaboration with the electrical engineering team? Contribute to firmware architecture and long-term platform strategy? Develop structured test plans and detailed test cases? Execute system-level validation across video, storage, wireless, and ML subsystems? Build automated regression and test tooling (Python or similar)? Develop hardware-in-the-loop (HIL) or bench-level test environments? Support manufacturing test and production firmware validation? Investigate field failures and implement corrective actionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Pipeline Generation and Sales Strategy Sales Cycle Management and Deal Closure Solution Development and Negotiation Relationship Management and Collaboration Forecasting and AdministrationWe are a... More company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... More who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $28/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Own end-to-end ML/AI projects: problem framing, data pipelines, modeling, offline/online evals, deployment, monitoring, and iteration.?Build and productionize agentic workflows (tool-using/multi-step... More agents with retrieval, planning, and human-in-the-loop), including safety/guardrails and reliability.?Train classical ML models (tree ensembles, linear models, anomaly detectors, time-series forecasting) and deep learning models when appropriate.?Operationalize models with CI/CD, feature stores, reproducible training, and model registries?Monitor and improve live systems: data & concept drift detection, performance regression, bias/fairness, cost/latency; drive remediation playbooks.?Partner cross-functionally with product, data, and platform teams; write clear design docs?Work as an Individual contributor with minimal directions?Should be able to interact with stakeholders, understand the problem statement, and come up with solutionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a full-time Customer Service professional for the loan servicing team of a large mortgage client in St. Louis, Missouri. The Base File Home Loan Specialist is an... More entry-level position supporting multiple mortgage channels. This role is responsible for reviewing, organizing, and maintaining initial documentation for home loan applications, ensuring accuracy and compliance with lending guidelines. The specialist facilitates efficient processes that support business objectives and customer service standards, starting with basic disclosure tasks and progressing to advanced responsibilities over time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an Analytics Engineer / BI Engineer to support enterprise-scale retail analytics across Global Operations & Support at an enterprise retailer in Vancouver BC. This role focuses on... More building a robust data layer in Snowflake and delivering high-impact Power BI dashboards used by both technical and business stakeholders. Enterprise retail experience is required. Key Responsibilities:-Backend (60%)oEngineer and maintain analytics-ready data models in SnowflakeoSource, transform, and integrate data from ServiceNow and other enterprise systemsoBuild scalable, reliable data layers to support enterprise reportingoEnsure data quality, performance, and governance best practices-Frontend (40%)oDesign and deliver Power BI dashboards and reports for operational and leadership audiencesoApply DAX and BI best practices to create clear, actionable insightsoSupport both standardized reporting and ad-hoc/exploratory analysis-Cross-FunctionaloPartner closely with business leaders, architects, vendors, and data teamsoTranslate ambiguous business needs into effective analytics solutionsoInfluence decision-making through KPIs and operational metricsoLead and contribute to strategic analytics initiatives across Operations & SupportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is willing to pay $50,000-$52,000 depending on experience and qualifications. The Loan Closer is responsible for preparing the closing documents and sending the required documents to... More settlement. The Loan Closer must possess strong attention to detail, time management, and multi-tasking skills. The individual assigned to this position must, with or without reasonable accommodations, be able to perform the following essential functions: 1. Closing documents a. Responsible for preparing an accurate closing disclosure for the customer to review and acknowledge receipt of, at least 3 business days prior to closing. Responsible for any updates or changes that may be required on the closing disclosure after initial distribution to customer. 2. Quality Control and auditb. Responsible for maintaining a complete understanding of Quality Control/Audit procedures, corporate policies, regulatory policies and all procedures related to RESPA disclosures in order to review closed home loan files for accuracy and compliance.c. Expected to meet the branch Quality Control score requirement as well as assist branch in achieving a minimum audit score of 90. d. Fully responsible for meeting the branch required LASR scores. 3. Managing workflowe. Manage the closing backlog in a timely and effective manner, to include managing any closing date changes. f. Manage the closing schedule to ensure Processors are delivering a clear-to-close home loan in time for the closing disclosure to be prepared and delivered to customer in a timely manner. g. Work closely with Processors, Loan Officers and Title Company to ensure appropriate figures are obtained to meet the closing disclosure distribution requirementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Lead Architect to support one of our federal clients in the Radford area. As a Lead Architect, you will spearhead the design and implementation of a cutting-edge,... More cloud-native infrastructure. You will leverage a modern DevSecOps and Infrastructure as Code (IaC) framework to deliver a secure, automated, and resilient platform. This is a unique opportunity to shape the future of the client's application ecosystem as part of a forward-thinking managed service provider (MSP).Position Duties:? Develop and own the DevSecOps and automation framework supporting all AECC environments.? Architect and maintain robust Infrastructure as Code (IaC) pipelines for automated provisioning, configuration management, and deployment.? Drive continuous improvement by evaluating and recommending new tools, processes, and service offerings to enhance automation capabilities.? Lead the automated installation, configuration, and lifecycle management of Kubernetes clusters, including complex CNI and CSI integrations.? Serve as the subject matter expert for troubleshooting and performing root cause analysis on issues within Kubernetes, containerized applications, and automation frameworks.? Harden all platform components according to DoD cybersecurity controls and industry best practices.? Collaborate directly with government engineers and host customers to provide secure, automated application enclaves.? Develop and maintain comprehensive system architecture diagrams, network topologies, and standard operating procedures (SOPs).? Champion automation concepts and benefits across the organization, mentoring others and documenting best practices.Core Technology Stack? Orchestration: Kubernetes, Red Hat OpenShift? IaC & Config Management: Terraform, Red Hat Ansible Automation Platform? GitOps: ArgoCD or FluxCD? Secrets Management: Hashicorp Vault? CI/CD & DevOps: GitLab Ultimate Suite? Scripting & Automation: Python, PowerShell, BASHThe target pay rate for this position is $75-85/hour and is based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Upholstery Manager is responsible for leading the furniture and upholstery department, overseeing the design, construction, upholstery, maintenance, and inventory of custom furniture pieces used... More for events and installations. This role manages staff, coordinates closely with Production and Sales teams, and ensures that all furniture and upholstered items meet quality, budget, and scheduling standards. The position reports to the Director of Production and operates with a high degree of independence and judgment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for a Rating Technician to join the Rating team for a large insurance company. This person will be teams onsite in Urbandale, Iowa or Portland, Maine. With a large focus on... More training and development, this role will have the opportunities for long term growth within the organization. This Rating Technician will be responsible for the accurate and timely rating and issuance of commercial insurance transactions using both manual and automated methods. They will follow established authority levels, workflows, and procedures to ensure all work meets service level expectations. They will communicate effectively with internal and external partners to support accurate transaction processing and resolve rating or policy issues. They take ownership of required training and maintain proficiency in all systems, tools, and rating practices. They support additional operating units as needed and contribute to team discussions, problem solving, and continuous improvement efforts to enhance departmental efficiency and effectiveness. Responsibilities Include: ?Rates and issues all transaction types using manual and automated methods for all commercial lines of business, ensuring accuracy and compliance with guidelines. ?Follows established authority levels, workflows, and procedures to ensure timely, accurate processing and alignment with service level standards.?Proactively identifies transactions approaching or exceeding service level agreements (SLAs) and taking appropriate action to ensure timely resolution.?Communicate effectively with agents, underwriting, and internal partners to obtain necessary information, interpret instructions, resolve rating or policy issues, and maintain strong working relationships that support accurate transaction processing and overall operational efficiency.?Takes ownership of assigned training by completing required certifications, maintaining subject matter expertise, and applying learned skills to support accurate and efficient transaction processing.?Supports additional regional operating units as needed, applying technical knowledge and workflow proficiency to ensure consistent service level performance across the organization.?Maintains strong proficiency in all software applications and tools required to perform rating responsibilities. ?Actively participates in team discussions, problem solving efforts, and the development of best practices to support team effectiveness. ?Contributes to continuous improvement initiatives, including identifying opportunities to enhance processes, workflows, and system functionality.?Performs all other duties as assigned to support departmental goals and operational efficiency. Hourly pay rate is $20/hr while on contract with potential for conversion at a similar yearly rate.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less