Job Search Results for QA

Daily Responsibilities? Lead daily Scrum stand-up meetings with the development team? Actively identify blockers or issues raised by developers and work quickly to resolve or escalate them? Maintain... More close communication with developers to ensure timelines and expectations are clear? Track daily development progress and ensure work aligns with sprint goalsProject & Documentation Management? Review and organize documents received from the Building Department related to enhancements or changes requested for the permitting system? Ensure all documents are properly saved, tracked, and clearly documented? Distribute documentation to developers, confirm they have reviewed it, and facilitate follow-up questions or clarifications? Translate business and user needs into clear, actionable requirements for the development teamSprint & Prioritization Management? Manage new sprints every 3 weeks? Prioritize incoming documents and enhancement requests based on urgency, impact, and business need? Clearly communicate sprint priorities to the development team? Continuously track sprint progress, monitor deliverables, and adjust priorities as neededStakeholder Communication & Demos? Communicate with end users and stakeholders to schedule product demos? Coordinate demo timelines based on development progress and sprint completion? Ensure users understand upcoming features, timelines, and changesDeployment & Go-Live Coordination? Lead and guide deployments, including identifying who participates (developers, QA, stakeholders, users)? Coordinate go-live timelines based on enhancement complexity ? Typical go-live ranges from 3?4 weeks or multiple sprints, depending on scope? Ensure deployments run smoothly and all stakeholders are informedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This contractor will support a global bank?s Consumer Payments Marketing team within the Credit Card portfolio, with a strong focus on campaign execution and portfolio utilization. The role requires... More expert-level execution of highly complex, multi-channel marketing campaigns across direct mail, email, and online banking. The contractor will manage multiple concurrent campaigns involving extensive audience segmentation, offer differentiation, and creative versioning, ensuring accuracy and quality across all campaign elements.Day-to-Day Responsibilities (Refined)Execute end-to-end marketing campaigns for the Consumer Payments (Credit Card) portfolio, with a heavy emphasis on campaign setup, execution, and quality assuranceSupport three primary campaign types, requiring deep expertise in managing complex, high-volume marketing executionsLead campaign execution across direct mail, email, and online banking channelsManage advanced segmentation and versioning, often supporting campaigns with:Multiple card productsDifferentiated offers by card typePersona-based targeting (e.g., travel, dining, retail behaviors)Up to 30+ creative variations per campaignCoordinate and QA campaigns where offers, messaging, and imagery vary by:Card typeCustomer behavior and usage patternsTest personas and targeted value propositionsExecute promotional campaigns such as purchase incentives and APR offers, ensuring correct offer alignment across all creatives and audiencesPartner closely with marketing, creative, and execution teams to ensure campaigns launch on time and meet quality standardsBegin execution support for late Q3 / early Q4 initiatives, with continued ownership of campaigns throughout the upcoming fiscal year starting in November.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... More who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $27/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Content Author to join a Big 5 banking client's digital marketing team to help grow online presence and customer engagement for enterprise web channels. The ideal... More candidate will be responsible for executing and optimizing digital pages across various channels, with a primary focus on public-facing web.? Reporting to the Senior Manager, the Content Author is responsible for providing day to day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms.? Edit, QA and publish content for web pages using a content management system (CMS), ensuring it aligns with brand guidelines and SEO best practices.? Ensure content aligns to requirements including content links and visible and non-visible content ? Reporting to the Senior Manager, the Content Author is responsible for providing support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Measure project and site performance ? Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy. ? Work with internal business groups to ensure web representation meets their product and marketing needs Work with all LOBs and Senior Manager to maximize online space.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... More who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeing Senior Construction Managers in the mechanical, electrical, structural, and/or architectural space to lead the delivery of mechanical systems on data center construction projects in... More western NY. These individuals would oversee the execution of all mechanical, electrical, structural, and architectural infrastructure for this project. Responsibilities include:Mechanical Field Leadership: Lead field execution of discipline / trade specific systems.Ensure systems are installed per design, meet operational performance criteria, and adhere to commissioning and startup standards.Collaborate with design engineers, trade partners, and client representatives to drive constructability and system integration.Construction Planning & Coordination:Develop installation strategies aligned with critical milestones and overall construction schedule.Manage subcontractor performance through daily coordination, lookahead scheduling, and logistics planning.Ensure timely delivery, handling, and installation of long-lead equipment and prefabricated systems.Technical Oversight & Quality Assurance:Oversee the review and coordination of submittals, shop drawings, RFIs, and field changes for scope.Perform field inspections and QA/QC checks to ensure code compliance, alignment with specifications, and industry best practices.Support facility and system commissioning activities and ensure readiness for functional and integrated testing.Client & Stakeholder Interface:Serve as the primary site representative for all discipline / trade specific construction issues, decisions, and updates.Provide technical guidance to the client team and keep stakeholders informed of progress, risks, and mitigation efforts.Participate in project status meetings, design clarifications, and punch list resolution efforts.Safety, Compliance & Risk Management:Promote and enforce safety procedures including confined space entry, elevated work platforms, and hot work protocols.Conduct safety reviews and ensure adherence to company and client-specific EHS standards.Identify scope-related risks and lead proactive issue resolution to maintain schedule and budget adherence.Leadership & Team Development:Mentor coordinators, field engineers, and junior superintendents.Foster collaboration between all disciplines / trades to improve integration and system performance.Lead discipline / trade meetings and commissioning coordination sessions with internal and external stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... More who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $30/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for a Data Engineer to manage data pipelines, analytics and intelligence (reporting and AI) within Databricks, PowerBI and possibly other UI tools.How You?ll SucceedOwnership... More and End to End Delivery: Understand the requirements and find avenues to fill any gaps within them. Deploy code changes and unit tests along with assisting BA?s to perform functional testing. Assist QA with regression testing and make sure code is part of release timeline/package and instructions are provided to release managers. Finally verify and or assist release manager/management with deployment is necessary.Strategic Development & Execution: Perform and coordinate solution design activities. Understand the requirements and translate them into system and application design that is aligned with our technology roadmap, using best practices and standards within the team and the enterprise. Design and document the technical functionality, infrastructure, interfaces, and integrations.Strategy and Roadmap: Contribute to technology roadmaps that are aligned with the bank?s vision, strategy, and business objectives. Lead multiple complex technology solutions while maintaining consistency across the platform, adopting best practices and pushing forward continuous improvementsStakeholder Management: Act as the solution lead and interface with the project/technology teams by driving and moderating design review sessions to walk stakeholders through and ensure that the overall design aligns with business requirements as well as architectural directions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring an Audience Build Specialist to work onsite at our largest retail clients in the Pacific Northwest (PNW). The specialist will be responsible for executing all audience builds... More within our Targeted Communications (Comms) executions. This role involves close collaboration with the team to develop and implement new process improvements, while also partnering with North America (NA) Marketing and Global Audience partners.Key Responsibilities:- Collaborate with the Content Operations Production team to ensure smooth operations.- Act as the first line of defense for any issues related to Fan Out or other audience file problems, working to mitigate these issues promptly.- Create and manage audiences in Adobe Experience Platform (AEP) to support targeted email and Nike app communications.- Maintain quality assurance (QA) audiences in Adobe Workbench (AWB), transitioning to AEP as needed.- Serve as the Adobe Subject Matter Expert (SME).- Act as the point of contact (POC) for external partners, including Customer Data Management (CDM) and global teams.- Handle incident triage and follow up on tickets related to audience incidents.- Assist in improving audience processes and hold partners accountable for standardized briefing and audience Service Level Agreements (SLAs).- Attend and actively participate in all required meetings, both for North America and Global Owned initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This contractor will support a global bank?s Consumer Payments Marketing team within the Credit Card portfolio, with a strong focus on campaign execution and portfolio utilization. The role requires... More expert-level execution of highly complex, multi-channel marketing campaigns across direct mail, email, and online banking. The contractor will manage multiple concurrent campaigns involving extensive audience segmentation, offer differentiation, and creative versioning, ensuring accuracy and quality across all campaign elements.Day-to-Day Responsibilities (Refined)Execute end-to-end marketing campaigns for the Consumer Payments (Credit Card) portfolio, with a heavy emphasis on campaign setup, execution, and quality assuranceSupport three primary campaign types, requiring deep expertise in managing complex, high-volume marketing executionsLead campaign execution across direct mail, email, and online banking channelsManage advanced segmentation and versioning, often supporting campaigns with:Multiple card productsDifferentiated offers by card typePersona-based targeting (e.g., travel, dining, retail behaviors)Up to 30+ creative variations per campaignCoordinate and QA campaigns where offers, messaging, and imagery vary by:Card typeCustomer behavior and usage patternsTest personas and targeted value propositionsExecute promotional campaigns such as purchase incentives and APR offers, ensuring correct offer alignment across all creatives and audiencesPartner closely with marketing, creative, and execution teams to ensure campaigns launch on time and meet quality standardsBegin execution support for late Q3 / early Q4 initiatives, with continued ownership of campaigns throughout the upcoming fiscal year starting in November.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less